Wickes - Nottingham Central Opiniones 

89
TrustScore: 4.5 sobre 5

4,7

Queens Drive, Castle Park Industrial Estate, Nottingham Nottinghamshire, NG2 1GW, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The store manager and staff at Wickes are fantastic and helped me get a hedge trimmer from another store that was outside of the delivery area. Prior to that, I bought some garden equipment and Wickes... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jake is a polite, pleasant and professional young man. He made a home visit and listened to all I wanted, as a result when I went instore for the consultation the cupboards, splashback and worktops... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve done two click and collect orders in the last week at nottingham store 071. Service has been impeccable both times and today a lovely young black man who had finished his shift went out of his wa... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Only at the design stage for my new shower room, taking out the old bath and complete refit. The consultant, Ryan Matts, has been very helpful, appreciating my circumstances. He is very knowledgeab... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Nottingham Central

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Queens Drive, Castle Park Industrial Estate, Nottingham, Nottinghamshire, NG2 1GW, Reino Unido

  • +441159865983

4,7

Excelente

TrustScore: 4.5 sobre 5

89 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(89)

14.037 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We went to buy a bathroom today

We went to buy a bathroom today. Our design consultant was Jake who was incredibly professional, knowledgeable, and kind, and made the whole experience very easy. Many thanks!

3 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

Hi Kate, Thanks for taking the time leaving your review. We're happy to hear that your experience was easy, and that our Jake was professional, knowledgeable, and kind. This is the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

We popped into Wicks on a Wednesday and…

We popped into Wicks on a Wednesday and spoke to a lovely gentleman called Jake, he spent lots of time with us and explained everything, when we left we felt happy, 2 hours later Jake was at our house measuring up, and suggesting wonderful ideas, on the Thursday we went back to see him and he had drawn all the plans up which looked amazing, we then proceeded to purchase our dream kitchen, we have never experienced anything like this before and it was a wonderful experience.

25 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

Hi Penny,

We're thrilled to hear that you had such a wonderful experience! It's great to know that Jake was able to assist you in designing your dream kitchen. Thank you for sharing your positive feedback, we appreciate it. -Ellysse

Valorada con 5 estrellas sobre 5

Thankyou so much for our donation for…

Thankyou so much for our donation for our forest school!
The donation has helped us to create a better environment for the children.
Thankyou so much Clare for organising.

1 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

Hi, Amy. Thank you for taking the time to share your review with us. We're so glad that our donation helped you create a better environment for the children at your forest school. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Clare has been super helpful and no ask…

Clare has been super helpful and no ask was too much, a great team and great customer service

4 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

Hi Claire, We appreciate you taking the time to share your feedback. We are so glad to hear that you had a positive experience with Clare and our team.-SM

Valorada con 5 estrellas sobre 5

Huge thank you to the brilliant team at…

Huge thank you to the brilliant team at Wickes for their incredible support of our community music festival. Clare in particular has been absolutely fantastic from start to finish — so helpful and responsive.

Their generous donation of a shed for our Silent Disco DJ booth is going to make a real difference to the event and to the experience for everyone attending. It’s not just about the product — it’s the kindness, flexibility and community spirit they’ve shown that really stands out.

We’re so grateful to have Wickes backing local events like ours. Fab team, fab service and a company that clearly cares about its community. Thank you! 🙌

6 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

Hi Debra, Thank you for taking the time to share your feedback with us. It is always great to hear of our store helping out their local communities. We are happy to hear that Clare was able to help you out and provide the shed for your Silent Disco DJ Booth! -SM

Valorada con 5 estrellas sobre 5

A lady called Claire was very helpful…

A lady called Claire was very helpful in getting me some play sand for my school sand pit quick to reponse to my email quick dispatch would highly recommend.

11 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

Hi Anne, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Claire was able to help you find the play sand you needed. -SM

Valorada con 5 estrellas sobre 5

Luke on the till was really very…

Luke on the till was really very helpful and personable, he had good product knowledge and was happy to support me with what I needed. It shows that the management properly train and support the Wickes team members so they can do a great job. Highly recommend Wickes for any DIY project.

14 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

Hi Duncan, We appreciate you sharing your feedback. We're happy to hear that Luke was helpful and personable, with good product knowledge. It's great to know that our training is effective. Thank you for your recommendation! -SM

Valorada con 5 estrellas sobre 5

Pleasant staff who are very helpful!

I would like to thank Roghu very much for the kind help he gave myself and my husband at Wickes Nottingham Central. It made the experience very easy with his help. Thank you so much, your help very much appreciated.

7 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

Hi Elizabeth, Thank you for sharing your review. We are happy to hear Roghu was able to help yourself and your husband while delivering excellent customer service! -SM

Valorada con 5 estrellas sobre 5

The staff here is amazing

The staff here is amazing, super helpful and kind. We visited this branch very often recently and we always found everything we needed. Look for the branch-specific bargains!

7 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

We appreciate you taking the time to leave us a review. We're so glad to hear that our team is helpful and kind and that you find what you need in our store. -AK

Valorada con 5 estrellas sobre 5

All the staff very friendly special…

All the staff very friendly but one lady lady on a till called Phoebe she was smiling and she was very polite and also gentleman who helped me to carry my skirting boards to the car as I’m walking with the walking stick. Thank you very much for your help guys.

28 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

Hi, Karolina. Thank you for taking the time to share your review with us. We are really happy to see that you found our staff to be very helpful during your visit, providing an excellent shopping experience. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Friendly and helpful staff especially…

Friendly and helpful staff especially Phoebe helping me collect my order

28 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

Hi, Helen. Thank you for taking the time to share your review with us. We are really pleased to see you found our staff to be friendly and helpful, especially Phoebe who provided great service. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Had a good experience ordering our new…bathroom

Had a good experience ordering our new bathroom. Jake listened to our needs, provided sound advice and ultimately we have come away with a design that we love. Looking forward to seeing it come to life!

25 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

Hi Luciano, Thank you for telling us about our design service at our Nottingham Central store we are pleased to learn that Jake came up with a design that works for you. Looking forward to seeing the finished installation. - DG

Valorada con 5 estrellas sobre 5

Community Donations

We applied through Wickes through community donations. Once I submitted the application (which was very easy to do) I had a response within a few days and an email from Clare. I requested what we needed to decorate our classroom here at the Notts County Foundation and she supplied it all. On collection it was ready to collect. Myself and my team are very grateful on behalf of Wickes for donating to our charity. Thank you!

25 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

Hi, Foster. Thank you for taking the time to share your review with us. We are really pleased to see that we were able to help donate products via our community programme. We are also happy to see that Clare was helpful with assisting you on this, providing great customer service. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Service was brilliant

Service was brilliant, Jake was informative and helpful throughout our visit, questions were answered honestly and thoroughly, would fully recommend using Wickes again

19 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

Hi John, We appreciate you taking the time to leave us a review. We're happy to hear that Jakes service was brilliant and that all your questions were answered. -SM

Valorada con 5 estrellas sobre 5

Our new Kitchen We spoke to Tamsin at Wickes about a…

We spoke to Tamsin at Wickes about a new kitchen and she designed us a beautiful and affordable kitchen. Tamsin has an eye for design, we couldn’t be more pleased with our new kitchen.
We would definitely recommend Wickes.

18 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

Hi Calum.

We're delighted to hear that you are pleased with your beautiful and affordable kitchen design. It's great to know that our team member's eye for design met your needs. We appreciate your recommendation! - PP

Valorada con 1 estrellas sobre 5

Nottingham Branch - Failed two home visits

I need a new bathroom and a relative recommended Wickes.

I booked a home visit as I thought it would be easier to show them my bathroom and what I wanted.

Long Story short:
1st visit at the end of January 2026, they cancelled the day before. I'd taken a day off work for this visit so pretty much a wasted day of annual leave. I put in a complaint via their website about this, but nearly 3 weeks later and I've not heard anything back.

2nd Visit I booked for Sunday (yesterday) at 11:45, which came and went without anybody from Wickes coming over. I then got an email asking me to write a review about the "visit" I supposedly had, so here I am!

I'm now looking for a new bathroom elsewhere and I would NOT recommend Wickes due to time-wasting, poor communication and lack of response to complaints.

15 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

Hi Mark, We're very sorry about the cancelled visit and the no-show. We appreciate you bringing this to our attention and for your patience. We'll investigate what happened with the missed appointments and the lack of communication regarding your complaint. Thank you. -SM

Valorada con 5 estrellas sobre 5

Friendly, professional and very helpful service

I had a really positive experience at the Wickes Nottingham Central Queens Drive branch. Luke and his team were incredibly knowledgeable and took the time to help me work through a problem I was having with my bath. He offered clear recommendations and practical solutions, making the whole process much easier and less stressful.

His friendly and professional attitude made a big difference, and I felt confident in the advice he gave. Excellent customer service, bumped into him again on my next visit and he recommend a lock for the bathroom too!

Cheers

13 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

Hi Naomi, We appreciate you sharing your positive experience at our Nottingham Central Queens Drive branch. We're happy to hear that our team was knowledgeable and helpful in resolving your bath issue. It's great that their recommendations and friendly attitude made the process easier for you. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

A big improvement

This branch has improved so much since it was refurbished — much better experience. I had great service from Kristian who directed me really clearly to what I needed and helped me to understand if it fit my needs. Thanks!

29 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

Hi James, Thank you for sharing your feedback with us. It is fantastic to hear that you were pleased with the refurbishment of the Nottingham Central store as well as the service from Kristian! -SM

Valorada con 5 estrellas sobre 5

Revamp of our ensuite

Both the home visit and that at the showroom were excellant. Jake’s suggestions certainly enhanced our expectations of making the most of the Space in our ensuite. He was extrêmely and clear, and at no point did we feel pressuriséd.

6 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

Hi Nick,

We're happy to hear that the suggestions from Jake enhanced your expectations for your ensuite and that you felt at ease during the process. We appreciate you taking the time to share your feedback. -Ellysse

Valorada con 1 estrellas sobre 5

Unhelpful management

Bought a substantial amount of kitchen units online, we’ve had a slight design change and would like some units exchanging…after discussing with customer services, took the unwanted units back to the store and catagorized what I needed in exchange (within the 30 day period)… let’s just say Wickes store management have been as much use as a chocolate teapot… I’ve waited 4 weeks, returned to the store 5 times, dealt with 4 managers and still no progress, I’ve left my unwanted units at the store to which they can’t refund either. I’m lost for words with such an easy task.

2 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Nottingham Central

Respuesta de Wickes - Nottingham Central

Hi J Singh,

Thank you for sharing your experience with us. We're sorry to hear about the difficulties you've experienced with your exchange and the lack of resolution. I've sent you a request for more information, so we can look into this. -Ellysse

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