Wickes - Nottingham North Opiniones 

131
•
TrustScore: 4.5 sobre 5

4,6

Mansfield Road, Daybrook, Nottingham Nottinghamshire, NG5 6GY, GB

•

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Came round and measured the kitchen, designed the kitchen and told me what was needed. During installation an error became apparent in the measurements or design. Wickes took no responsibility for any... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I made my order on Saturday for paint to be delivered as I couldn’t get into the store. From the moment I placed my order I’ve had updates and even a call to say as they didn’t have everything at one... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went to Wickes Nottingham North and was furtunate enough to meet Ben K. His attitude and level of assistance was of the highest standard. Every store should have a Ben K. I have been a customer of thi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing experience planning our kitchen with Stuart ! He made us feel at ease all throughout the process & made sure to get us the best offers in store. He gave us his honest opinions & great advice t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Nottingham North

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Mansfield Road, Daybrook, Nottingham, Nottinghamshire, NG5 6GY, Reino Unido

  • +441159673617

4,6

Excelente

TrustScore: 4.5 sobre 5

131 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(131)

14.656 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Came round and measured the kitchen

Came round and measured the kitchen, designed the kitchen and told me what was needed. During installation an error became apparent in the measurements or design. Wickes took no responsibility for any error. Making a complaint is extremely difficult and proved pointless. They rejected the complaint very quickly after receiving it and without requesting any information. Everyone can make a mistake. Wickes never admit to it and I did by trusting them. John

7 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

Hi John, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH

Valorada con 5 estrellas sobre 5

Sarmed he was really professional about…

Sarmed he was really professional about everything when we wanted a new kitchen couldn’t ask for anyone better as he came out measured everything up drawn everything out just how we wanted. Nothing was too much trouble when we needed to alter some things. What a wonderful man would highly recommend this man to come and sort your kitchens out for you

26 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

Hey Susan, thanks for your five-star review and I'm glad you enjoyed the service in from Sarmed in our Nottingham North store throughout your kitchen experience. It makes us proud you would recommend us, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Jake has been brilliant from start to…

Jake has been brilliant from start to finish. He is very thorough in all aspects of designing the kitchen. Nothing is too much trouble, even when you add or take something away from the design.

I would HIGHLY recommend him to anyone who needs help with their design for the kitchen.

11 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

Hi Heather, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Kitchen Design

I booked an appointment with Wickes having tried many of the other “high street” retailers for kitchens and my experience of the process has been excellent. Jake has been a pleasure to deal with, and has not only listened to my requirements but implemented them in ways I wouldn’t have even considered. I would have no issues with recommending Wickes and especially Jake to anyone else looking for a kitchen design. Overall a massively positive experience

10 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

We appreciate you taking the time to share your positive experience. We are thrilled to hear that you had such a great experience with Jake and that you found the process to be excellent. - SW

Valorada con 5 estrellas sobre 5

Innovative Design

We visited several kitchen suppliers for designs and to view the ranges available, it was the quality of the Wickes range that drew us in and Jake came up with the most innovative design that really improved the look and feel to the kitchen. Service was excellent, everything delivered on time. A truly remarkable service from end to end.

20 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

This is the 3rd time we have used…

This is the 3rd time we have used Wickes 2 was a kitchen and now a bathroom.
The designer Stuart Lackenby was excellent any problems he goes out of his way to sort them and the bathroom is now fitted and very happy with it . the installer was great apart from his singing which was out of tune , would not hesitate to use Wickes again

28 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

Hi Janet, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Stuart and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

A very professional service provided by…

A very professional service provided by Jake. I appreciated the visit to my home so that I could make an informed decision about my bathroom. Jake provided me with different options so that I would make an informed decision.

Jake was sympathetic to my family circumstances and listened to my requirements and deadlines

3 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

Hi Jack, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

We had a superb kitchen planning…

We had a superb kitchen planning experience as arranged with Wickes’ advisor and planner named Sarmed based in the Daybrook, Nottingham store.
Sarmed’s experience and approach really made the planning an enjoyable occasion.
Unreservedly recommend the store, the advice and the quote he gave us.

30 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

Hi Martin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sarmed in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Kitchen design

Jake helped me bring my kitchen dream to reality he designed it better then I could of imagined i am so pleased I trusted wickes especially Jake and the fitting team he chose to complete my kitchen I am so happy with the results thank you again and Laura and David

17 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

Hey Laura, thank you for your amazing review, and I'm glad that Jake in our Nottingham store was amazing throughout your kitchen design, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Sarmed did a great job!!!

Went into wickes to look at kitchens. Sarmed gave up several hours of his time to look at various kitchen designs that would work for us. He was very patient as we kept changing our minds but gave us good ideas and pointers too. In the end we haven't purchased our kitchen from Wickes but Sarmed was fantastic and at nonpoint was he pushy to get us to buy. Overall a good experience and nothing but praise for Sarmed.

16 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

Hi Sarah, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Sarmed and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Bathroom upgrade

Recently had our bathroom designed and installed by the Nottingham North branch and the whole process was made effortless and easy thanks to Sarmed who went the extra mile to ensure we got the bathroom we wanted woth the best use of the space at the right price. I would highly recommend anyone to get in touch with Sarmed as his knowledge and understanding and customer service is exceptional.

11 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

Hey Ashley, thanks for your wonderful feedback, and I'm delighted that you had a great time throughout your bathroom design with Sarmed in our Nottingham North store. It makes us proud you would recommend us and enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Care and compassion

The whole experience of choosing and agreeing to purchase a kitchen with Wickes and in particular with Sarmed Chaudhry has been very positive. Friendly help and advice should be his watch words as that is exactly what he has demonstrated throughout. Unfortunately I'll health hit me before installation and it became necessary to cancel the whole project. Sarmed has been extremely understanding throughout the cancellation, explaining the necessary process and working it all through for us. We couldn't have asked for better understanding or compassion. Thank you to Wickes and especially to Sarmed in helping make this extremely difficult time a little easier. When I am better (fingers crossed) we will be back.

18 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

Hey Martin, thanks for your review about your positive experience choosing a kitchen with us, and especially that Sarmed provided such friendly and helpful advice throughout the process. It sounds like he went above and beyond to assist you, and we appreciate you taking the time to highlight his excellent customer service.

We're truly sorry to hear about your ill health and the need to cancel your project. It's wonderful to know that Sarmed showed such understanding and compassion during a difficult time. We're glad we could make things a little easier for you. We wish you a speedy recovery and hope to welcome you back when you're feeling better. - Dylan

Valorada con 5 estrellas sobre 5

Great support throughout.

We had great support with our new kitchen throughout. Stuart Lazenby at Wickes Nottingham North branch gave us insightful designs at the first stage and was available for further advice throughout. The contractor, Russell Heckford was efficient and polite and provided further support when we felt it was needed. The Wickes Customer Support Centre lady, Lucy, added to the feeling that we were in safe hands.

21 de diciembre de 2024
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

Hey Ronald, thanks for your amazing review, and I'm delighted that Stuart, Russell and Lucy were first class throughout your kitchen design and installation. It makes us proud you're happy with the end result, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

From start I felt very comfortable…

From start I felt very comfortable talking to Jake, about what I wanted, I needed to up date my bathroom I did not know how to began but after speaking with Jake and getting a few ideas I knew what I could afford and what I wanted, it took some time to start the work but once it stated it finish in no time, I am very please with the result the workman was very confident, helpful and clean thanks Jake and Pete.

9 de julio de 2024
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

Hi, Cherry. Thank you for taking the time to share your review with us. I'm really happy to see that your design consultant, Jake, made you feel comfortable and took the time to get to know what you wanted whilst giving you ideas for your new bathroom. I'm also glad to see that your installer was confident, helpful and clean. Furthermore, I'm delighted to see you are very pleased with the finished results. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Excellent

Excellent! We have had 2 kitchens, both designed by Sarmed who is very knowledgeable, has great ideas and tips but also listens and takes on board our vision of how the kitchen should luck. Very satisfied with the service

Andy and Jules

26 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

Hi Andy, We are so grateful for your kind words about Sarmed and his services. We always appreciate hearing about our customers' experiences. - SW

Valorada con 5 estrellas sobre 5

Sarmed at the Nottingham North Wickes…

Sarmed at the Nottingham North Wickes has done such an amazing job designing my kitchen, very friendly and understood what I was after.

I'm really pleased with the service sarmed has provided.

5 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

Hi Dave, thanks for taking the time to share this feedback, we are pleased to hear that Sarmed don an amazing job with your new kitchen, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

Fantastic service from the project to the completion!

Very satisfied with the service provided by the Nottingham North/ Arnold store. Sarmed helped us with the project design of our new kitchen and he was absolutely brilliant! He was very professional, explained everything we needed to know about the process from start to finish and we could not have asked for a better service. And Alan and Rob, who installed the kitchen were also fantastic professionals. Very polite and very careful with everything they did. Our kitchen looks better then what we expected! Absolutely amazing! Thank you very to Sarmed and all the team. Highly recommend it. 100%

24 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

Hi Alison, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Sarmed and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Top notch service!

Stuart designed our new downstairs cloakroom and hallway with great attention to detail, producing an elegant design perfectly suited to our home. The contract ran smoothly and the installers did a great job. Thank you Stuart and the Wickes team!

7 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

Hey Kathryn, thanks for your five-star feedback, and I'm glad that Stuart was first class throughout your new cloakroom, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

first rate service

This was a first rate service. Excellent customer care from Stuart, the kitchen designer. Great advice & guidance.
Delivery was efficient and on time.
Any minor issues were dealt with promptly and I would highly recommend Wickes Kitchens

21 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

Hello, thanks for your wonderful review, and I'm glad to learn that Stuart in our Clifton store was super helpful throughout kitchen design, it makes us proud you would recommend Wickes, enjoy your new space! - Dylan

Valorada con 1 estrellas sobre 5

Wickes - use at your own peril

Four years ago in November we booked a new bathroom with Wickes. Even though it couldn't be started until Feb of the following year we still had to pay for all the items (toilet, shower tray, shower screen and so on) to secure the date. Leading up to the start date items began to arrive. The shower pump was the wrong one, so that had to get replaced. The shower tray had a crack in it, and we were quoted a several week delivery for a replacement. Our fitter went out and bought one from another supplier exactly the same. The new toilet of choice was out of stock, with a delivery date of a few months! So an alternative was chosen. The wrong seat for the toilet was delivered. The toilet that turned up was the wrong type of fitting (external cistern instead of an internal vanity cistern). Please bear in mind that these items had been paid for in full the previous November. The Triton shower magically started to turn itself on. We filmed it for Triton so they would come and sort it. We ended up with an off the shelf Wickes shower. I could go on and on. The problems we had in a way pale into insignificance compared to their customer service. We have been on hold for so long trying to get to speak to the designers/customer care that the phone has cut itself off. We have recently had a toilet leak which turned out to be an inlet valve that had split. The leak has ruined the LVT that was laid down and the water damage has ruined the base boards beneath. But Wickes have said the faulty valve is wear and tear. With having had the long term use of several toilets over my life time I have never before come across this type of wear and tear. I have had to give 1 star to be able to leave this review. If it was possible to leave a negative rating I would.

8 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Nottingham North

Respuesta de Wickes - Nottingham North

Hey Bev, thanks for your valuable feedback, and I'm deeply sorry to learn of your situation regarding your bathroom installation. If you can please reply back to the private message I've sent you on trustpilot we can look into this further for you. - Dylan

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