Wickes - Peterborough Opiniones 

173
•
TrustScore: 4.5 sobre 5

4,7

Forty Acre Road, Peterborough Cambridgeshire, PE1 5PS, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very good experience, bought some kitchen cupboards and the whole process was simple, Andrea was also very helpful and friendly. Would recommend this store, also much cheaper than the alternative DIY... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Came in to order kitchen tiles and flooring for our kitchen ( which is being designed and installed by Wickes). Both Sarah and Sally were extremely helpful in ensuring we got the right amount of tiles... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I always buy my compost for summer bedding plants and later in the year for winter pansies from Wickes in Peterborough. It isn’t just the price thats attractive, but whenever I’ve used click and colle... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Once the order had been placed and paid for, the communication from the in store design team was very poor. Emails and phone calls were left unanswered, we had to chase on more than one occasion for s... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Peterborough

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Forty Acre Road, Peterborough, Cambridgeshire, PE1 5PS, Reino Unido

  • +441733342937

4,7

Excelente

TrustScore: 4.5 sobre 5

173 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(173)

14.688 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Huge Thanks

Huge! HUGE! Thank you to Sarah (and team) at Wickes Peterborough.

Won't bore you with the details but after 45mins on the phone to Wickes Customer Service I got nowhere.

One quick call to Peterborough branch and in less than 60 seconds it was sorted.

Thank you so much
Jo and Iain

8 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

We are so pleased to hear about your positive experience with our Peterborough branch. It's wonderful to know that Sarah and the team were able to help you so quickly and efficiently. We appreciate your feedback and will share it with the team.
-AF

Valorada con 5 estrellas sobre 5

Top service with a smile from Sarah at…

Top service with a smile from Sarah at Wickes Peterborough

7 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

We're thrilled to hear about your positive experience at our Peterborough store. It's wonderful to know that Sarah provided you with top-notch service and a smile. We're committed to providing excellent customer service, and we're glad you had a great visit.
-AF

Valorada con 5 estrellas sobre 5

It isn’t often that you get first class…

It isn’t often that you get first class customer service these days, but dealing with Steve at Wickes in Peterborough shows that it still exists. He showed a degree of customer care that was really appreciated and is a great example for everyone around him.

27 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hey Bryn, thanks for your five-star review, and I'm glad you enjoyed the service from Steve in our Peterborough store! - Dylan

Valorada con 5 estrellas sobre 5

Excellent Customer Service

I needed garden paint I looked on website it said 1 in stock but when I got to the store I couldn’t find it anywhere.. Colin came to help me he literally went through every tin on the shelf, and in the warehouse looking for it he didn’t give up, eventually finding it in the outside area! Hooray I was really impressed as many other shops would’ve just said no we haven’t got any without even looking! Thank you Colin you’re a star ⭐

20 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hey Angie, thank you for your five-star review, and I'm glad that Colin was able to help you out in our Peterborough store! - Dylan

Valorada con 5 estrellas sobre 5

Colin was great very helpful 👍🏻

19 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Colin in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Super friendly and helpful, Peterborough wickes, Colin & Steve

Wickes Peterborough

Absolute fab store& staff, Colin is always friendly and super helpful whenever we need anything, Steve was also this evening who helped pick our paint we needed! Many thanks Oscar👍🏼

18 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hi Honor, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Colin and Steve in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Peterborough store

Peterborough store - Pamela and sarah were super helpful, knowledgeable and very kind helping me get all my fencing supplies. Thank you ladies!

17 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hey Sarah, thanks for your amazing review and I'm glad you enjoyed the service from Pamela and Sarah in our Peterborough store! - Dylan

Valorada con 5 estrellas sobre 5

Great customer service

Went to Wickes in Peterborough , fantastic customer service , spoke to a young man about wickes delivery service , he was very knowledgeable with great customer service skills .we ordered plasterboard , adhesive and finishing plaster and other bits and the delivery was only £4 as it was a low weight delivery , ordered the items at customer services desk Pamela was very helpful , the whole experience was great , easy to order and quick next day delivery . Well done Wickes Peterborough a fantastic service from both staff members

10 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hi Sue, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Excellent service from Colin

Excellent service from Colin, knowledgeable and very helpful, would definitely come to this Wickes again

6 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hey Alan, thanks for your five-star review, and I'm glad that you enjoyed the service in our Peterborough store from Colin! - Dylan

Valorada con 5 estrellas sobre 5

Wikes peterborough

Colin and the staff at wikes peterborough, are always professional and extremely helpful, with good knowledge of the products they sell and service with a smile you can't go wrong!

5 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hey Mason, thanks for your positive feedback, and I'm glad that Colin and the staff in our Peterborough store we're super helpful throughout your visit! - Dylan

Valorada con 5 estrellas sobre 5

Such excellent service and Colin went…

Such excellent service and Colin went above and beyond to help me because I couldn’t lift the item’s in my car, so thankful for Colin’s help

19 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

We're so happy to hear about your positive experience! It's wonderful to know that Colin provided such exceptional service and went above and beyond to assist you. We truly appreciate your kind words and will share your feedback with Colin. - SW

Valorada con 5 estrellas sobre 5

Thank you Colin

Thank you Colin for your advice about the Trade card that we were eligible for and for your happy attitude whilst processing our items.

5 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hey Moira, thanks for your five-star review, and I'm delighted that you enjoyed the service from Colin in our Peterborough store! - Dylan

Valorada con 5 estrellas sobre 5

Helped by Colin at the till

Helped by Colin at the till. Really helpful. Friendly staff. Will definitely use again. 👍

12 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

We're so glad to hear you had a positive experience with our team! We appreciate your kind words about Colin and the rest of our staff. We strive to provide excellent customer service and we're delighted that you found our team helpful and friendly. We hope to see you again soon! - SW

Valorada con 5 estrellas sobre 5

Thank you so much to Colin for your…

Thank you so much to Colin for your help today. We are struggling with decorating our new home, and he went above and beyond to assist us in choosing the correct paints and accessories. He was very knowledgeable and informative. So so helpful, and as a result, will most certainly be returning for further products on our decorating journey. Thank you Colin

11 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hi Jaynie, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Sally,Pamela and Andrea were very…

Sally,Pamela and Andrea were very helpful at the Peterborough store

7 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hey Alfonso, thanks for your five-star review, and I'm glad you enjoyed the service from Sally, Pamela and Andrea in our Peterborough store! - Dylan

Valorada con 5 estrellas sobre 5

Buying a new kitchen

In December 2024 we went into Wickes at Peterborough and spoke to a designer Bethany Hickey. She was most helpful. She was supportive through the whole process from designing our kitchen to the very end when she came to see it all finished. She helped us choose the kitchen and accessories we wanted. She didn’t push us to have what we didn’t want. She gave advice and nothing was too much trouble. She was happy to show us on the drawings what the kitchen would look like and change colours etc so we could get an idea of what we wanted. When we needed to buy items from the shop floor she met us and helped us then as well. The Kitchen installer, plumber and electrician were all very hard working, professional and very polite. They were excellent at their job, they fitted and fixed things that were a little tricky and never complained. I would highly recommend all of those who sold/designed and fitted our kitchen we are very happy with it and the whole process. Definitely recommend.

31 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hi Jane, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

I went to the Peterborough store as i…

I went to the Peterborough store as i am looking to renovate my house and I was served by Colin he was very helpful and knowledge on what I was looking for. I explained I am a landlady and I was struggling on line to apply for the Tradepoint account. Colin went above and beyond and was very helpful and created an account for me and viola within 5 minutes I had a Tradepoint account. His customer service was exceptional. Thank you

1 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Staff were so helpful especially Sally…

Staff were so helpful especially Sally who checked the system for a specific paint colour we had chosen which was out of stock. Staff were able to advise that it would be in the following morning and advised us to ring to confirm it had arrived before we returned to the store. I rang at 8am was answered promptly and confirmation given that the paint had arrived. We were able to collect from store where all staff had been advised and knew exactly what we had come to purchase. All staff went over and above thank you.
Only have a receipt store 209

4 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hi Barbara, We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that our staff went above and beyond to assist you. We're glad you found them helpful and that they were able to provide you with the information you needed. We strive to provide excellent customer service and are happy to hear that we met your expectations. - SF

Valorada con 5 estrellas sobre 5

Excellent customer service from Colin

I recently visited Wickes Peterborough and was lucky enough to be helped by Colin. He was incredibly knowledgeable, patient, and went out of his way to assist me in finding exactly what I needed. It’s rare to come across such helpful and friendly service, and it made my DIY experience so much easier. Thanks again, Colin—I’ll definitely be returning to Wickes because of your excellent customer care!

4 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hi Bethany, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Colin in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

I had a great experience with Steve at…

I had a great experience with Steve at Wickes in Peterborough. I've only been a tradesman for about 6 months, but without me asking, Steve offered to set me up with a trade card and took care of all the details. Really appreciated the helpful, no-hassle service. A true gentleman and top-notch service and a credit to Wickes!

3 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hey S Khan, thank you for your amazing feedback, and I'm glad that you enjoyed the service from Steve in our Peterborough store! - Dylan

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