Wickes - Preston Opiniones 

151
TrustScore: 4.5 sobre 5

4,3

1 Aqueduct Street, Preston Lancashire, PR1 7RF, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went into Wickes Preston looking for a brand new bathroom suite, really didn’t know where to start! Thankfully Neil Wadsworth helped us to choose everything we needed, right down to the plug for th... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

For the 2nd time the representative didn't contact me. Its frustrating when 1 representative ruins the reputation of a company. Ill have to shop elsewhere for my kitchen and bathroom reno... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Adam has been fantastic in helping us design our new kitchen. We have been really impressed by the level of customer service so far. Nothing has been too much trouble - he didn't even complain when w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We’ve just designed our new kitchen with Adam and couldn’t be happier with the whole experience. From our very first chat in the showroom, he was professional, friendly and incredibly helpful. He... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Preston

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 1 Aqueduct Street, Preston, Lancashire, PR1 7RF, Reino Unido

  • +441772556487

4,3

Excelente

TrustScore: 4.5 sobre 5

151 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(151)

13.922 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Recent kitchen renovation

We've recently had our kitchen renovated and from start to finish our experience at Wickes has been 5- star.

Kimberley came and designed a kitchen that fulfilled all our needs, she was able to work with us to get what we had in our heads on paper and the finished result is even better than imagined.

The communication and organisation throughout was excellent, we had no concerns at any point.

Carl was our builder and fitter, alongside his team, they worked hard everyday, adapted to the uniqueness and challenges of the building.
They worked efficiently and in parallel with the plumbers and electricians to ensure the project completed on time.

Both Kimberley and Carl were extremely friendly and helpful and we'd highly recommend them if you were thinking of purchasing a kitchen through Wickes.

30 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

Hi, We appreciate you sharing your feedback. It's great to hear that your kitchen renovation experience was 5-star, and that the design met your needs. We're happy the communication was excellent, and the project was completed on time. -LG

Valorada con 5 estrellas sobre 5

Excellent customer service!

Excellent customer service by Sanjidt ( not sure i have spelt that correctly?) Nothing was too much trouble for the young lady 01/09/2025 in store, very helpful, very friendly and very professional. Thank you.

1 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

Hi Debs,

We appreciate you taking the time to leave us this five-star review. We're happy to hear that you found our team member to be helpful and professional.

-Ellysse

Valorada con 5 estrellas sobre 5

New kitchen

Kim, our kitchen designer, did a wonderful job. Had great product knowledge and understood what we wanted. Everything delivered on time and the quality was excellent. Very happy and would recommend.

26 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

Hi MP,

We appreciate you sharing your feedback. We're so glad to hear that Kim's product knowledge and understanding met your needs, and that you are happy with the delivery and quality! Thank you for your recommendation.

-Ellysse

Valorada con 5 estrellas sobre 5

Professional

Polite, punctual and professional service, would definitely recommend!

19 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

Hi Richard,

Thank you for the kind feedback, we are happy to see that you're pleased with the service you've received. Thanks again for your review - LC

Valorada con 5 estrellas sobre 5

Bathroom design

Ray the design consultant helped me plan a bathroom, gave me good sound advice , really helpful and a lovely chap ..

19 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

Hi Jane, thank you for taking the time to leave a review and share your experience. I'm really pleased to hear that Ray helped design your bathroom and provided you with some helpful advise. -LG

Valorada con 5 estrellas sobre 5

Nothing too much trouble

Really friendly and helpful staff. Everything ready for me to collect and help offered to move to the car. Easy to contact in advance by email and phone and prompt responses. Great support for local community from the staff team.

29 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

Hi Steve, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Outstanding service by Billie at the Preston branch

I did not have a clue what I was looking for, I merely had a list provided by the plumber. I can confirm within a few minutes I was able to locate Billie at the Preston branch who assisted with locating all the items, I was highly impressed with her product knowledge considering the vast amount of items the store holds. Once again thank you Billie and a credit to the company!

14 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

We're delighted to hear you had such a positive experience. We appreciate your kind words about the assistance you received from Billie and that she was able to locate the necessary items. Thank you for your feedback!

Valorada con 5 estrellas sobre 5

A great big thankyou to Ray Lythgoe for…

A great big thankyou to Ray Lythgoe for a fabulous service, his expertise, dedication and passion for his job enabled us to have our personally planned kitchen. He listened to what we wanted and basically worked his magic to make our wishes come true.
Great attention to detail very thourough and meticulously planned kitchen. So grateful.

14 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

We appreciate you sharing your experience. We're happy to hear that you received fabulous service and that your wishes came true with your personally planned kitchen. It's great to know the attention to detail was meticulous. TW

Valorada con 5 estrellas sobre 5

Absolutely superb service from Ray…

Absolutely superb service from Ray Lythgoe at the Preston branch today.
He really couldn’t do enough for us.
We went in not really knowing just what style, size or specifications of kitchen we wanted but within an hour or so Ray had designed and produced a fantastic plan for us.
His attention to detail and helpful manner is a real credit to Wickes. We left feeling very happy and looking forward to having a great new kitchen.
Thanks Ray, Graeme and Vicki.

13 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

We're happy to hear that you received such excellent service at the Preston branch. It's great to know that the design assistance was so helpful and that you are looking forward to your new kitchen. Thank you for your positive feedback! TW

Valorada con 5 estrellas sobre 5

Amazing service from Reece Kershaw

Amazing service from Reece Kershaw, our design consultant at the Preston branch. He was extremely patient with us and gave us a lot of really good advice. Highly recommended for kitchen designs.

13 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

We appreciate you taking the time to leave us this fantastic review! We're so glad to hear that our design consultant Reece at the Preston branch was patient and helpful-GS

Valorada con 5 estrellas sobre 5

Thank you from OLSE

Thank you to Joanna and the rest of the Wickes team who kindly donated lots of garden equipment to our community garden and polytunnel project. The items will help our children whilst they learn how to grow and care for fruit, vegetables and plants.

8 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

We appreciate you sharing your feedback with us. We're so glad to hear that our donation to your community garden will help children learn about growing plants. TW

Valorada con 5 estrellas sobre 5

BIG SHOUT OUT TO REECE K

BIG SHOUT OUT TO REECE K. Your a credit to Wickes. Excellent service. I went in as needed some advice regarding shower tray and enclosure for my small bathroom. Reece was so very friendly, approachable, asked me relevant questions and walked around the showroom with me to identify the appropriate products advising me wisely. I will surely be going to Wickes for my purchase once I've got my design.

7 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

Hi Farida, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Reece in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Thanks Reece!

Sending thanks to Reece Kershaw for his help planning my new bathroom. He was so helpful and reassuring, and got my plans back on track. No pressure, he listened and worked out what I really wanted. Without his input I would have gone elsewhere.

12 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Reece in our store and that they provided you with useful advice and help planning this for you. -AH

Valorada con 5 estrellas sobre 5

our overall experience with Wickes and…

our overall experience with Wickes and the fitters at Wickes has been amazing from start to finish. With Kim helping us design our dream bathroom and staying in contact from start to finish (highly recommend Kim as your designer). Also the lads who fitted our bathroom from the plumber (Damien), joiner (Dave), Tilers (Matt) & the electrician were all great. Very professional at all times and left no mess once they had completed their work. Damien also kept us in the loop letting us know when tilers would be round ect.

Again we could not recommend wickes and the fitters enough. Wish we had done this sooner 5* in all areas for us.

6 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

We appreciate you sharing your amazing experience with us. We're happy to hear that our designer helped you design your dream bathroom and that the fitters were professional and tidy. It makes us proud that you're happy with the end result. TW

Valorada con 5 estrellas sobre 5

New kitchen.

Beautiful kitchen design done by Kim who i consider first class in her work.Everything was delivered on time nothing was missing or damaged.The whole experience has been a delight.

30 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

We appreciate your wonderful feedback and are so happy to hear that you consider the kitchen design first class with Kim. We're glad everything was delivered on time!
-AF

Valorada con 5 estrellas sobre 5

I have recently had a new kitchen…

I have recently had a new kitchen fitted by Wickes. Overall it was a great experience from start to finish. The designer Kimberley was helpful and knowledgeable, she really couldn’t do enough to help us through this experience.
Top notch delivery guys John and Paul , kept us updated and arrived on time and both were very polite and helpful.
The fitters Carl, Adam and Clayton , absolutely brilliant. They kept us informed of the progress everyday they turned up on time and once they had finished at the end of the day they left everything clean and tidy. They have done a fantastic job. The kitchen is finished to a very high spec. Carl told us that it would take two weeks WOW spot on it really did. Carl has a great team. Once again I can’t thank you enough for a STRESS FREE two weeks.

27 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

Hey Karen, thank you for your five-star review, and I'm glad you enjoyed the service from Kimberley throughout your kitchen design and installation. Enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Gillian was very helpful.

Gillian was very helpful in identifying the correct PlastiKote spray paint and checking that it was safe to use on the rainwater barrel that I was buying.
Gillian then went on to assist me in finding the correct timber to go on top of my fencing panel and, once through the checkout, she helped me get the goods into the car.
First class service!
Thank you Gillian.

31 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

Hi Geoff, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Gillian in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Very helpful staff especially Gillian

31 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

Hi Harun, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Gillian in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Great customer service by Gillian in Preston

I was at the Preston store today. Was helped by Gillian. She was extremely helpful and was efficient in what she did. Excellent customer service with a smile. Keep it up!

30 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

Hi Yusuf, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Gillian in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

I was served by Gillian & she was so…

I was served by Gillian & she was so helpful, polite & pleasant - Well done Gillian you are a credit to the store!

24 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Preston

Respuesta de Wickes - Preston

We appreciate your kind words! We're happy to hear that you had a positive experience and that Gillian was so helpful. We appreciate you sharing your feedback!
-AF

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