Wickes - Rugby Opiniones 

106
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TrustScore: 4.5 sobre 5

4,6

Technology Drive, Unit 1, Technology Park, Rugby West Midlands, CV21 1GN, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very helpful staff, I am new to DIY and didn't really know what I was doing( it obviously showed!) and a couple of members of staff (sorry didn't get names)asked if I was OK and if I needed any help.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had excellent advice from floor staff member Michael about the right tap bits to buy. Really helpful.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ryan at the Rugby store was fantastic. We hate pushy salespeople and Ryan was far from that. We value honesty and he was really helpful when choosing our kitchen. He gave us the pros and cons, which i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited the Rugby store today looking to purchase 5 litres of Dulux colour Just Walnut. Noted not on shelves but TOM asked could help and did exactly that. The colour we wanted was 'order on line for... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Rugby

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Technology Drive, Unit 1, Technology Park, Rugby, West Midlands, CV21 1GN, Reino Unido

  • +441788536592

4,6

Excelente

TrustScore: 4.5 sobre 5

106 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(106)

14.656 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Helpful staff

I visited Kichen / Bathroom section today. Tom was really helpfull. He quickly processed our purchase.

12 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

Hi, Hakan. Thank you for taking the time to share your review with us. We're really pleased to see that Tom was helpful during your visit. Thanks again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

We love our new kitchen!

We went into Wickes unsure if we could afford a new kitchen and to 'just have a look'!! We were greeted by Ryan who was so knowledgeable about all the different lines and products Wickes had to offer. He gave us some little money saving tips and made our budget work for us. We were pleasantly surprised about what we could afford. Ryan wasn't a pushy salesman, those kind of people put me right off! He gave us lots of different options, never pushing the higher price versions and we decided to go for it! Ryan booked us an appointment so he could pop over and measure up and then once all the measurements were collected He called us back into the shop a week later once he'd designed our kitchen for us. We were so happy with the design and other than a few tweaks it was perfect. He arranged delivery dates for us and when our larder unit doors arrived damaged he was super quick at getting some more out to us. Ryan was always there if we had a query or issue and for that, were so grateful.
We love our new kitchen. I can't stop looking at it, its given me more cupboard space than I'd ever need and the quality is excellent, you wouldn't know from looking at it that its one of the 'lifestyle' range. I'd recommend Wickes to anyone, especially Ryan!

18 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

We are so pleased to hear about your wonderful experience with your new kitchen! It's fantastic that Ryan made the process seamless for you, from design to installation. We truly appreciate your recommendation and are delighted you are happy with the outcome. -AK

Valorada con 5 estrellas sobre 5

I visit this store often as I’m…

I visit this store often as I’m restoring a barn conversion, I like the range of products. The best thing about this store is harry , I needed some help with kitchen units and didn’t have my glasses so I was struggling to read the ticket , he was very helpful and even helped me take them outside and found me a trolley . A pretty amazing young man , in a world full of unhelpful muppets , he stands out . He will probably be a very successful man in time .

11 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

We are so pleased to hear about your positive experience and that you appreciate our product range. It's wonderful that Harry provided such helpful assistance with your kitchen units, going above and beyond to help you. We're delighted to know they made such a positive impression! -AK

Valorada con 5 estrellas sobre 5

I attended the store today and was…served by matthew

I attended the store today and was served by Matthew who was extremely helpful. His service was amazing and helped us carry the goods to the car a credit to the company.

11 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

We're so pleased to hear about your positive experience and that Matthew provided such amazing and helpful service, even assisting you with your purchases to the car. It's wonderful to know you had such a great visit! -AK

Valorada con 5 estrellas sobre 5

Matthew was great in assisting me with…

Matthew was great in assisting me with my click and collect order.

24 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

We're delighted to hear that you received great assistance from Matthew with your click and collect order. Thank you for your kind words and positive feedback. -AK

Valorada con 5 estrellas sobre 5

Have visited the rugby store a few…

Have visited the rugby store a few times now and they are always helpful and stocked with everything I need. Also always answer the phone which is helpful compared to b&q! Matthew in the store was particularly helpful in finding me items.

25 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

We're so pleased to hear about your positive experience at our store and that our team members are always helpful, and our store is well-stocked. It's wonderful that Matthew was particularly helpful in assisting you. Thank you for your kind feedback! -AK

Valorada con 5 estrellas sobre 5

Ryan at the Rugby store was fantastic

Ryan at the Rugby store was fantastic. We hate pushy salespeople and Ryan was far from that. We value honesty and he was really helpful when choosing our kitchen. He gave us the pros and cons, which is rare, this made the decision making easier. We made a few changes over time and he was really accommodating, communicating promptly, even when he wasn’t officially at work! Wickes were value for money and we had damaged items and returned items replaced or refunded without a quibble. I’d highly recommend Ryan if you’re thinking of getting a new kitchen.

24 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

We are so pleased to hear about your fantastic experience with us. It's wonderful that Ryan provided such helpful and honest advice, making your kitchen decision-making easier. We're also glad that any damaged items were replaced without any issues. Thank you for your kind recommendation! -AK

Valorada con 5 estrellas sobre 5

Conrad was amazing help today

Conrad was amazing help today, we wanted some advice for decorating a room. He showed us everything we needed. Very clear and friendly!

21 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

We're so pleased to hear that Conrad provided such amazing help and showed you everything you needed for decorating your room. Thank you for your kind feedback! - AB

Valorada con 5 estrellas sobre 5

Ryan for the win

Ryan was brilliant! I had my kitchen done up, and every step of the way Ryan was extremely helpful, guiding us through it all. He was very patient with our decisions and worked with us in deciding what we wanted. Looking to get my bathroom done soon too, definitely Ryan is the man!

13 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

We're so pleased to hear about your positive experience with Ryan It's wonderful that he was so helpful and patient throughout your kitchen project. We look forward to assisting you with your bathroom soon, Jack! - AB

Valorada con 5 estrellas sobre 5

Great store

Very quick, easy and affordable. The staff were great help. Would come back again

20 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

Thank you for your wonderful review! We're so pleased to hear that your experience was quick, easy, and affordable, and that our staff were a great help. We look forward to welcoming you back again soon. -AK

Valorada con 5 estrellas sobre 5

Amazing customer service

Came in with my husband yesterday to find all the paints and door fixings for our new renovation. Carlos at the till called for a manager to come and give assistance as we had no clue on the best parts to buy for everything in our rooms. Brady came to the till and spent 10 minutes explaining everything about different paints and sold us the best quality paints and parts we needed. He was very helpful and helped us lift the items to the car aswell as we bought many paints. would recommend highly going to this store

16 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

Thank you for sharing your wonderful feedback, Elizabeth! We're so pleased to hear about your positive experience and that Carlos and Brady were able to provide such helpful assistance with your renovation needs. We appreciate your high recommendation! - AB

Valorada con 5 estrellas sobre 5

I am always very happy with the service…

I am always very happy with the service in our local Wickes in rugby, without doubt my go to man is Carlos , they amount of help I have had from him is so appreciated always goes the extra mile, brilliant team thank you all , woody,

17 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

We are so happy to hear about your excellent experience with our team at the Rugby store, especially Carlos. We truly appreciate you sharing your kind words and positive feedback; it means a lot to us! - AB

Valorada con 5 estrellas sobre 5

Called in to wickes today to purchase…

Called in to wickes today to purchase some wast pipe fittings for my block sink I was unsure to the parts I require I looked around and a kind assistance Tracy asked if there was anything she could help and was swiftly sourcing what I needed she helped me carry to the to till the whole visit was made a pleasant experience with Tracy’s help many thanks

13 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

We are so pleased to hear about your positive experience and that Tracy was incredibly helpful in finding the parts you needed. We appreciate your kind feedback. -AK

Valorada con 5 estrellas sobre 5

Carlos a great employee

Visited wickes Rugby today and was served by Carlos at the till and what a great employee very professional and polite couldn’t help enough. Thank you will visit again

26 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

Hi Bill, we are so pleased to hear about your positive experience! It's wonderful to know our team provided such professional and helpful service. We look forward to your next visit. -LG

Valorada con 5 estrellas sobre 5

First class

We made an appointment at Wickes in Rugby to discuss options for our new kitchen. We were lucky enough to be seen by Ryan Merridew. We have an old cottage with uneven floors, ceilings and walls so this was never going to be straightforward. The planning, help and time Ryan spent with us and our tradesmen to help us achieve our dream kitchen was second to none. His professionalism and knowledge, and definitely patience, were invaluable. From start to finish of this project we couldn't be happier with the service we received. So a massive thank you to Ryan and we are now enjoying our beautiful kitchen. Would highly recommend Wickes.

19 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

We are so pleased to hear about your positive experience designing your dream kitchen, especially with the unique challenges of an older home. We appreciate you highlighting the excellent service and expertise received from Ryan. Enjoy your beautiful new kitchen! - AB

Valorada con 5 estrellas sobre 5

Very good staff

Very good staff, Carlos it's a very good employed and helps customers a lot

23 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

Hi Pedro, Thank you for telling us about your visit to our Rugby store and in particular how helpful you found our staff member Carlos. We appriciate your review and your business.

Valorada con 3 estrellas sobre 5

Mixed experience at Rugby store

Visited the store in Rugby and it was a mixed experience. I was looking for a specific paint to complete a project and had difficulty locating it, so asked a colleague behind the till who was busy chatting to their colleague whilst their colleague served someone else. I understand I just saw a moment, but when I asked for help as to where the paint I was looking for was, they gestured vaguely saying "over there somewhere with the paint". After wandering around for 5 minutes and still not being able to find what I was looking for, I asked another member of staff who immediately stopped what he was doing to help me. He took me straight to the product and made me feel as though it was no trouble.

18 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

Hi Kate, Thank you for sharing your experience. We are concerned to hear about the initial difficulty you faced and appreciate you bringing this to our attention. We are pleased that another colleague was able to assist you effectively. We will address this internally to ensure consistent service if you are able to provide us with the information we have requested. - Sean

Valorada con 5 estrellas sobre 5

Completed bathroom

We are very pleased with the finished bathroom, any issues we had was sorted by Ryan from start to finish,we now have a finished bathroom that suits our needs.
Thanks again
Ray and pat Gurney

7 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

Hey Ray, thanks for your five-star review, and I'm glad you enjoyed the bathroom service from Ryan in our Rugby store, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Ryan at wickes in Rugby was brilliant…

Ryan at wickes in Rugby was brilliant from start to finish. Helped me plan my kitchen, was open and honest with what was and wasn’t possible. Made it so easy. Mark was our fitter and has done an amazing job on some of the hottest days on record. Thank you both for all your hard work.

29 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

Hey Amanda, thanks for your five-star review, and I'm delighted that Ryan in our Rugby store was first class throughout your kitchen design experience, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Ryan was super helpful at my kitchen…

Ryan was super helpful at my kitchen appointment! He was super knowledgeable and answered all my questions about what worked best in the space we have.

25 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Rugby

Respuesta de Wickes - Rugby

We are so pleased to hear that Ryan was super helpful and knowledgeable during your kitchen appointment. Thank you for your kind feedback! -AK

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