Wickes - Sevenoaks Opiniones 

62
TrustScore: 4.5 sobre 5

4,6

Otford Road, Sevenoaks Kent, TN14 5DE, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was served by Monty who was very helpful, professional and very pleasant during his search for our item. It really made a difference to my shopping experience to be served by such a joyful person. A... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Well the in store experience was fine. We bought acoustic panels. Delivery was another matter, being 2 hours after latest (another emergency non Wickes customer prioritised by City Sprint - driver was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rose has made the whole experience pain free. At sight visit her ability to visualise & guide me in my decisions was invaluable. Nothing was too much of a problem, she listened and tweaked the design... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Callum who works at customer service is very efficient and has always helped my query with zero hassles . A pleasure going into Wickes when that lad is on duty because he means business .

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Sevenoaks

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

62 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(62)

14.640 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sevenoaks branch were very kind…

Sevenoaks branch were very kind donating plants for the garden at a local Hospice .. thank you Isabella and the team

30 de abril de 2025
Opinión espontánea
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Respuesta de Wickes - Sevenoaks

Hey Mrs Heath, thanks for your five-star review, and I'm glad you enjoyed the service from Isabella in our Sevenoaks store! - Dylan

Valorada con 5 estrellas sobre 5

Superb service from the entire team who…

Superb service from the entire team who went above and beyond to help arrange, set aside and load a bulky order. Totally personable and friendly service. Brilliant that I was able to call up directly and check that my order was ready. Fantastic experience, thanks!!

15 de abril de 2025
Opinión espontánea
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Respuesta de Wickes - Sevenoaks

Hey Matthew, thanks for your five-star review, and I'm glad you enjoyed the service in our Sevenoaks store! - Dylan

Valorada con 5 estrellas sobre 5

Great customer service from Kyle and team

Absolutely brilliant customer service with people that know what they are talking about. Many thanks to Callum and James with an extra special thanks to Kyle for all his efforts and going the extra mile

18 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Sevenoaks

Respuesta de Wickes - Sevenoaks

Hey Steve, thanks for your five-star review, and I'm glad you enjoyed the service from Callum and James in our Sevenoaks store! - Dylan

Valorada con 5 estrellas sobre 5

Big thank you to Kayleigh who helped…

Big thank you to Kayleigh who helped with a bathroom sink problem.
Very good professional service which will keep our custom. Well done.

28 de febrero de 2025
Opinión espontánea
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Respuesta de Wickes - Sevenoaks

Hey Diane, thanks for your five-star review, and I'm delighted that Kayleigh was able to help you in our Sevenoaks store! - Dylan

Valorada con 5 estrellas sobre 5

Super helpful and friendly …

Very friendly service and extremely helpful advice in the Sevenoaks store from Kyle. Thank you very much.

9 de febrero de 2025
Opinión espontánea
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Respuesta de Wickes - Sevenoaks

Hi Annabelle, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

I was served by Callum and he is great…

I was served by Callum and he is great to deal with and very helpful.
Great store, always has good stock but the only thing that lets the place down is the parking due to hoards of people going to Pure Gym.

Again, great service

31 de enero de 2025
Opinión espontánea
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Respuesta de Wickes - Sevenoaks

Hi Craig, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Callum in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Couldn't find the product I was looking…

Couldn't find the product I was looking for so asked a member of staff his name was Mick , he went above and beyond to find it , took him about 10 minutes to find my product I was looking for a very helpful member of staff..

2 de febrero de 2025
Opinión espontánea
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Respuesta de Wickes - Sevenoaks

Hi John, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Mick in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Kyle was very helpful today in store

Kyle was very helpful today in store, we couldn’t work out for the life of us where to find the mirror fixings. He spent a lot of time with us to try and help. Very polite too. Thank you ☺️

30 de enero de 2025
Opinión espontánea
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Respuesta de Wickes - Sevenoaks

Hi Kaycey, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kyle in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Wonderful!!

Hi, I visited the store this morning and was helped by Kyle, an amiable, knowledgeable a young man who really couldn't do enough to help. It really made an enormous difference to be served by someone who knew immediately what I asked for and where to find it. He was able to reel off redwood pine sizes without trying. Wonderful!!

30 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Sevenoaks

Respuesta de Wickes - Sevenoaks

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kyle in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

JAMES the manager helped us and we…

JAMES the manager helped us and we couldn't be more pleased he was so helpful and polite it was a joy to shop at this store at Otford Sevenoaks

28 de enero de 2025
Opinión espontánea
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Respuesta de Wickes - Sevenoaks

Hi Mrs Daphne Florey, Thank you for taking the time to leave your review. We're delighted to learn about your experience with James and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Work gloves selection.

Great selection in store of just about everything. Very important now that the local Homebase store is closing. This time in Wickes I just bought work gloves. Callum at the checkout was very pleasant and helpful.
Could not have asked fdor more.

27 de enero de 2025
Opinión espontánea
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Respuesta de Wickes - Sevenoaks

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Callum was very pleasant and helpful, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

Callum served me and was helpful as…

Callum served me and was helpful as usual as I have found Wickes staff to be in the past. Prices are generally competitive. I can't think of any negatives.

27 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Sevenoaks

Respuesta de Wickes - Sevenoaks

Hey Andrew, thanks for your five-star feedback, and I'm glad that you enjoyed the service from Callum in our Sevenoaks store! - Dylan

Valorada con 5 estrellas sobre 5

Found this member of staff very helpful

Found this member of staff very helpful.
Very knowledgeable in knowing where certain things were. Nice person.

14 de enero de 2025
Opinión espontánea
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Respuesta de Wickes - Sevenoaks

Hi Jack, Thank you for your wonderful feedback! We're thrilled to hear you had a positive experience and found our staff member helpful and knowledgeable. We appreciate you taking the time to share your thoughts, and we'll be sure to pass along your compliments to the team. We hope to see you again soon! - SF

Valorada con 5 estrellas sobre 5

Pleasant helpful staff.

I went to Wickes Sevenoaks to buy some gloves today. As soon as I stepped in I was a bit lost. A young man picked up the fact I needed help, even though he was busy and came over to ask if I needed help. He found exactly what I was after. He was keen to help and did it happily. Very impressed with his efficiency and friendly customer service. What a pleasant young man.

10 de noviembre de 2024
Opinión espontánea
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Respuesta de Wickes - Sevenoaks

Hi Natalie, thanks for taking the time to share this feedback, we are pleased to hear that the team in store where on hand to help and provide you with a great service, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

Paul Finch is a Legend

My Wickes kitchen is 8 years old and no longer made. However a small plastic part of my magic cupboard had snapped and I could not find a replacement anywhere. Laura in your on line help team was helpful and tried but ultimately pointed me in the direction of Sevenoaks where I had had the kitchen drained. I was lucky enough to have Paul Finch answer the phone. Not only did he understands my very untechnical description of the part, but he also managed to find the very thing I needed. He went above and beyond doing this as ultimately there was no benefit to him, he was simply being helpful. I am hugely grateful for his help and I hope you appreciate the fantastic saviour you have on your team.

18 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Sevenoaks

Respuesta de Wickes - Sevenoaks

Hi Lynn, thanks for taking the time to share this feedback, we are pleased to hear that Paul was able to understand what you needed and went above and beyond to help get this sorted for you, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

Great help

I popped in the Sevenoaks store last week and wanted to just say what a great store clean tidy and I asked for help finding some things for my DIY project and was taken to all the areas for what I needed.
Very helpful advice and polite staff . Also on tills they arranged for somebody to help load my car as I have an hernia and couldn’t lift some bags.
Thanks again very helpful .

4 de octubre de 2024
Opinión espontánea
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Respuesta de Wickes - Sevenoaks

Hey Sharon, thanks for your five-star review, and I'm delighted that you enjoyed the service from the staff in our Sevenoaks store, and that they we're really helpful throughout your visit! - Dylan

Valorada con 5 estrellas sobre 5

Tidy store and was easy to find what I…

Tidy store and was easy to find what I was looking for. Staff were also very helpful.

5 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Sevenoaks

Respuesta de Wickes - Sevenoaks

Hey John, thanks for your five-star review, and I'm glad you enjoyed the experience in our Sevenoaks store! - Dylan

Valorada con 5 estrellas sobre 5

The staff here are all very friendly…

The staff here are all very friendly and knowledgeable, nothing is too much trouble. When I visited to purchase some gardening items (Bella) was very helpful and explained the products to me and help me choose what I needed.

Store well laid out and easy to manoeuvre round to find what your looking for and plenty of free parking too.

8 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Sevenoaks

Respuesta de Wickes - Sevenoaks

Hey Emma, thanks for your five-star review, and I'm glad that Bella in our Sevenoaks store was able to help you with purchasing gardening items! - Dylan

Valorada con 5 estrellas sobre 5

Friendly staff and Tidy store

Friendly staff and Tidy store! it was easy to find what i was looking for and had great customer service.

9 de agosto de 2024
Opinión espontánea
Logotipo de Wickes - Sevenoaks

Respuesta de Wickes - Sevenoaks

Hi There, thanks for taking the time to share this feedback. RD

Valorada con 5 estrellas sobre 5

Bathroom design service

I needed a full bathroom suite for a tight area and didn't have time to browse the options on the website. The designer, Rose, at the store was expecting a pre-booked appointment but quickly understood my requirements and I made an appointment to visit again. She explained that she was new to Wickes but that didn't stop her from overcoming a few glitches with her computer and producing a workable layout which meant I could pay and expect delivery to site. She provided me with just the service that I needed and Wickes should commend her for that; maybe providing her with more reliable software!

17 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Sevenoaks

Respuesta de Wickes - Sevenoaks

Hi Edward, thanks for taking the time to share this feedback, we are pleased to hear that Rose provided you with a great service from start to finish and that any issues where dealt with promptly, we appreciate you taking the time to let us know. RD

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