Staff always pleasant and helpful, never make you feel “stupid” when you need help. Brian helpful today
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Station Road, South Shields Tyne and Wear, NE33 1RD, GB
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Staff always pleasant and helpful, never make you feel “stupid” when you need help. Brian helpful today
La empresa ha respondido
What went wrong ? Buying a 8k kitchen from wickes from 10th October 2025. 7 to 10 days for a tiny 5x5 kitchen to get installed, 16 days to complete and so many faults and customer services absolu... Ver más
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Fantastic service and advice from James. Myself and another customer were staring at the plastering tools and materials not having a clue between us. James came over and explained exactly what we nee... Ver más
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#Brian #southshields Absolute gem! So approachable and didn’t laugh at my stupid questions over paint yesterday afternoon! Really appreciated his help. Also no judgement when the little one started s... Ver más
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Escrito por la empresa
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Station Road, South Shields, Tyne and Wear, NE33 1RD, Reino Unido
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Tanya was great, super helpful and a friendly face to be served by! Thanks :)

Respuesta de Wickes - South Shields
Bought a kitchen with Abbey's help, she was excellent help at the South Shields branch. Talked us through our options, offering options that weren't on the shop floor to suit our budget. We felt the whole experience was really easy, felt no sales pressure and felt it went well from start to finish. Even after the sale, we had a few minor issues with damage on the doors, Abbey sorted the new delivery out of the new doors very quickly. Would definitely recommend Abbey and Wickes for kitchens.

Respuesta de Wickes - South Shields
Great customer service and advice Dennielle was very knowledgeable on wickes products

Respuesta de Wickes - South Shields
Visited South Shields store today and were served by Audrey. She told us about a discount card and how wicked help with community projects. Audrey was very helpful, knowledgeable and a polite member of staff.

Respuesta de Wickes - South Shields
Went to go very last minute to get a carbon monoxide alarm, even though they were closing in ten minutes, Brian was very helpful and showed me where to get the correct item! Excellent

Respuesta de Wickes - South Shields
Excellent knoledge
Always a pleasure to shop at this store
And product knowledge is exellent.
Jean is a excellent staff member.
Always smiling and energetic.
Lord Geoffrey Palfreyman

Respuesta de Wickes - South Shields
Sam turned up on time having checked in prior to the appointment.
Fully explained options prior to appointment which gave us assurance there would be no pressure sales.
Helpful throughout the whole visit.
Ensured we knew about contact for follow up appointments.

Respuesta de Wickes - South Shields
Brian was brilliant help! 100% quality service couldn’t recommend more!

Respuesta de Wickes - South Shields
Fantastic service and advice from James. Myself and another customer were staring at the plastering tools and materials not having a clue between us. James came over and explained exactly what we needed, why we needed and how we would use the tools he suggested. Saving certainly
Myself not only a small fortune but also a lot of work. Thanks James @South Shields store

Respuesta de Wickes - South Shields
I went into Wickes South Shields with a desk lamp bulb which needed replacing. With different screw fittings, wattage and white types I had no idea which one to get. I asked a lady at Customer Services who showed me to a man called Glen to help me. Glen explained the correct screw fitting, wattage and white type to get so a few minutes later I walked out the shop very happy with a new desk lamp bulb.

Respuesta de Wickes - South Shields
Was looking for an item, a young lady called Tanya assisted me to find the item ,didn't want to put her out her way ,she said not a problem ,helped me purchase the vinyl flooring I needed , appreciate the polite ,efficient service I recieved ,will be back at the south shields store , very rare to get such dedicated assistance with good knowledge of store ,thanks tanya

Respuesta de Wickes - South Shields
Staff at South Shields branch are always friendly and helpful. Yesterday Brian helped to select and load very heavy bags of bark chippings to my car. Nothing is a bother for him. Thank you.

Respuesta de Wickes - South Shields
Great advice and help from Brian at south shields store yesterday.
Came straight over and ordered our tiles for us with a convenient delivery date.

Respuesta de Wickes - South Shields
Had I little question was not sure off the chap Brian helped me out lovely lad , very professional and patient.

Respuesta de Wickes - South Shields
Popped over today to buy some paint to touch up the house with a bit of colour. Brian from Wickes South Shields was really welcoming, helpful and friendly. An asset to the S.Shields branch. Thank you so much.

Respuesta de Wickes - South Shields
Danielle was so knowledgeable her memory was extremely good her willingness to go the extra mile a member of staff to hold on to

Respuesta de Wickes - South Shields
We where helped by a member of staff called Jean she was so helpful telling us what was the best things to put a bench up and took us to everything we needed excellent customer service

Respuesta de Wickes - South Shields
Went in store to purchase some wooding flooring, the staff member Jean went over and beyond to help me and my wife out and worked out exactly how many packs we would require and also showed us the different options for beading and underlay. She went over and beyond to help us out and defiantly requires recognition!

Respuesta de Wickes - South Shields
Cashier Dawn was excellent, brightened my day.

Respuesta de Wickes - South Shields
Brian was very helpful and knowledgeable. We had a very pleasant experience.

Respuesta de Wickes - South Shields
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