Wickes - Southampton Opiniones 

138
TrustScore: 4.5 sobre 5

4,5

271 Winchester Road, Southampton Hampshire, SO16 6TP, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I think it was the personal service. I had a personal advisor Kristy Kitson who very patiently showed my different designs, which we discussed and managed within my budget

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had the assistance of Cieran in the mixing paint department yesterday afternoon . A lovely helpful professional young lad . I cannot praise him enough . It was great to have this customer service... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I has the assistance from Adam on various occasions at your store in Winchester Road, Southampton. He also loaded my goods into my car, very professional, polite and very kind. I then visited your... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Do yourself a favour and don’t bother wasting your time. An hour of being lectured about unless they are doing a massive redesign they won’t install- fine whatever. Waited weeks for the ‘quote’ - noth... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Southampton

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 271 Winchester Road, Southampton, Hampshire, SO16 6TP, Reino Unido

  • +442380515080

4,5

Excelente

TrustScore: 4.5 sobre 5

138 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(138)

14.684 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Bought an 8'x4' sheet of ply. Nick on the cutting service was really helpful, and gave me a discount when he found out it was for a Cub scouts project! Will use this store again even though it's not my nearest.

15 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

Hey there, thanks for your five-star review, and I'm glad you enjoyed the service from Nick in our Southampton store! - Dylan

Valorada con 4 estrellas sobre 5

Brilliant design service but fulfillment not so great

Update : so, after a smooth start things have not gone quite so well. Kitchen delivered in June as requested and has been fitted. It looks lovely and I'm really pleased with it however, we are struggling with snagging issues. A door (fascia) for a small cupboard wasn't sent with the order. We ask for one but have been sent several carcasses and not the door. We went into store where Daisy and Simon were really helpful. They made enquiries and got us confirmation that the correct item would be sent and it was.... But it was damaged and unusable. Frustrated is not the word I have to say!

We are currently looking to change our kitchen and Wickes were one of three companies we approached to help with this. We have placed an order with the Southampton branch after the amazing help we have had from Josey, the design consultant. This was not the cheapest quote we had but I am confident that everything has been taken into consideration due to the attention we have had. Our kitchen is non standard height so Josey has come up with helpful space utilising ideas and spoken with fitters on how best to overcome our problems with tall units. Looking forward to getting it done and seeing her plan come to fruition

14 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you had such a great experience with Josey and that you are confident in the design and plan for your kitchen. We appreciate you choosing us for your kitchen project and look forward to seeing your vision come to life. - SW

Valorada con 5 estrellas sobre 5

Thanks Nick

Thanks Nick! for your knowledge, help and patience / so very much appreciated. Flooring ordered with confidence today :)

10 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

We are so glad to hear that you had a positive experience. We appreciate your kind words for Nick and are happy to hear that you felt confident with your flooring purchase! We hope you enjoy your new flooring! - AF

Valorada con 5 estrellas sobre 5

Nick was brilliant

Nick was brilliant. He took me to what I wanted and then made an excellent suggestion for what I
could do instead, if I wanted something easily removable and which I would never otherwise have thought of.
Thank you very much.

4 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Nick in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Recent visit to Wickws for inf

We needed information on wainscotting for revamped bedroom.
Nick was extremely helpful with advic and discussing options. Thanks!

3 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

Hey there, thanks for your positive feedback, and I'm glad you enjoyed the service from Nick in our Southampton store! - Dylan

Valorada con 5 estrellas sobre 5

Cutting wood

Sheet wood sawing service is A1 and it's free

4 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

Hey Christopher, thanks for your positive feedback, and I'm glad you enjoyed the service in our Southampton store! - Dylan

Valorada con 5 estrellas sobre 5

I have been doing a couple of building…

I have been doing a couple of building projects and been using Wicks for the various materials for a new en-suite and Office for my business in my Garage. Nick couldn’t have been more helpful or knowledgeable and gave us great advice-old school service with a smile 👍

1 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

Hi John, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Toilet fixing kit

We had ordered a toilet online which unfortunately came without the floor fixing kit. I had called customer services and had an awful experience where the line was crackly and I got put on hold for 15mins and then the line just went dead.
I resorted to calling my local store in Southampton and I am so grateful that Adam answered my call.
Adam looked up the toilet online to see if he could find the fixing kit, he then asked a colleague in store and found the missing fixing kit. My husband then drove to store to collect.
Adam was extremely helpful and after an awful phone experience with customer services he really did save us being able to fit our new toilet!

1 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

Hi Leah, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Nick is the person who is very…

Nick is the person who is very knowledgeable and a true expert at his job. Literally he saved me lots of time and gives great advice.

1 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

Hi Hamid, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

A few days ago I was in Wickes store in…

A few days ago I was in Wickes store in Southampton. I had looked for some parts for attaching my washing machine hose to the pipe. I had some idea what I need, but I wasn't sure. And then came Nick, your colleague. He gave me a very good advice and help me to find the needed parts.
I was so impressed of his knowledge and style of communication.
So, I highly recommend Nick with his expertise and professionalism.

27 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

Hey Alexander, thank you for your wonderful feedback, and I'm glad that you enjoyed the service from Nick in our Southampton store! - Dylan

Valorada con 5 estrellas sobre 5

Today we met with Adam and he was more…

Today we met with Adam and he was more than helpful with our needs and pointing out several ways to achieve them, Thank you.

26 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

Hey Mervyn, thanks for your positive feedback, and I'm glad that Adam was able to help you out in our Southampton store! - Dylan

Valorada con 5 estrellas sobre 5

Being a novice at DIY....

Being a novice at DIY I welcomed the excellent advice I received from Nick regarding paint types and choices for my painting project. Thanks.

24 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

Hi Pam, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Nick in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Helpful advice from Nick on product…

Helpful advice from Nick on product choice and application

24 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

Hi John, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Nick in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Excellent Customer Service from Nick at Wickes Southampton

I recently visited Wickes Southampton to purchase loft boards and insulation, and I had the pleasure of being assisted by Nick. His knowledge, professionalism, and willingness to help made the whole experience smooth and stress-free. He took the time to explain the best options for my project and even helped me find everything I needed. Great customer service like this is rare, and I truly appreciate his effort. Thanks, Nick—I'll definitely be returning to Wickes for future projects!

11 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

Hi James, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Nick in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Friendly and helpful staff

Friendly and helpful staff throughout and especially Nick at Wickes Southampton offered great advice, helping save me money, and especially kind to my six year old I had with me.

24 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

Hey Rachel, thanks for your five-star feedback, and I'm delighted you enjoyed the service from Nick in our Southampton store! - Dylan

Valorada con 5 estrellas sobre 5

Cannot fault it

Cannot fault it. James in particular went out of his way to help me find what I needed. Would highly recommend. Thanks so much James.

18 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

Hi Jacqui, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Helping outdoor learning at Foundry Lane Primary School

Wickes kindly agreed to support Foundry Lane School through its Community programme and donated a quantity of materials that will help us improve our Outdoor Learning space. We are particularly grateful to Store Manager Adam, who guided us through the process from start to finish.

14 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

Hi Steve, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Outstanding service from Nick

Outstanding service from Nick at the Southampton store, on Winchester Road. I went into the store to get some wood cut and although the service was closed - Nick had popped in in his day off and helped anyway. He was so helpful, gave my son ear defenders and did a brilliant job. Thanks so much Nick.

15 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

Hey J Devine, thanks for your five-star review, and I'm glad that you enjoyed the service from Nick in our Southampton store! - Dylan

Valorada con 5 estrellas sobre 5

Nick saved me money

Nick (I hope I got the name right!) was very helpful. He offered good advice without being asked and saved me money by suggesting an alternative product that he also cut for me. Great guy!

10 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

Hey Steve, thanks for your five-star review, and I'm glad you enjoyed the service from Nick in our Southampton store! - Dylan

Valorada con 5 estrellas sobre 5

Nick from the wood sales/cutting…

Nick from the wood sales/cutting department was very friendly and keen to help us with our queries. Excellent customer service and a very nice man!

10 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Southampton

Respuesta de Wickes - Southampton

Hey Anthony, thanks for your five-star review, and I'm glad you enjoyed the service from Nick in our Southampton store! - Dylan

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