Wickes - Southport Opiniones 

155
•
TrustScore: 5 sobre 5

4,8

Kew Retail Park, Scarisbrick New Road, PR8 5RG Southport, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐ Craig will be truly missed! I popped into my local Wickes in Southport today, only to find that the brilliant store manager, Craig, has moved on to another store. I just had to leave a no... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently made use of the community fund scheme at Wickes and they have been incredible. My outdoor area in my classroom needed updating and Wickes were more than happy to provide some materials. Jac... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

My kitchen was fitted in April and it is now November. I have had a nightmare with Wickes. I strongly advise you not to go near them. I have been cc’ing in the director for the last few months to tr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First time in this store and the customer service was outstanding especially Paul and another colleague who was on the till who i didnt catch his name. Paul and his colleague assisted me with getting... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Southport

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Kew Retail Park, Scarisbrick New Road, PR8 5RG, Southport, England, Reino Unido

  • 01704 648400

4,8

Excelente

TrustScore: 5 sobre 5

155 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(155)

14.656 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service from Ellie who…

Excellent service from Ellie who arranged my delivery quickly and most efficiently . I would highly recommend her to anyone.

27 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi John,

We are delighted to hear that you received excellent and efficient service from Ellie and that your delivery was arranged quickly. We appreciate your recommendation! -Ellysse

Valorada con 5 estrellas sobre 5

Went in to get some play sand and was…

Went in to get some play sand and was courteously assisted by Oli. I decided at the till I needed 2 bags and Oli went back to the aisle and not only brought it to the checkout but also carried the extra bag to my car. Thanks Oli - very much appreciated 👍

23 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Patrick, We're happy to hear that you received excellent customer service and that our Oli went the extra mile for you. We appreciate you taking the time to share your positive experience! -SM

Valorada con 5 estrellas sobre 5

Amazing customer service

Damian the duty manager couldn’t have been any more helpful and customer focus if he tried. He assisted me to my car with my click and collect order and only when I was ready to drive off did I realise I had ordered the wrong type of door. He came to my car and picked the door and arranged the correct item with ease. Such a clean store with great stock levels and amazing customer service.

21 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi, We appreciate you sharing your experience. It's great to hear that Damian provided amazing customer service and helped with your order. We're happy you found our store clean and well-stocked. -SM

Valorada con 5 estrellas sobre 5

Unsure about product and delivery…

Unsure about product and delivery details, Ellie was brilliant she guided us and fully explained all aspects and details, will recommend your southport shop to others 😀

19 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Kev.

We appreciate you taking the time to share your feedback. We're happy to hear that our team member was brilliant in guiding you with product and delivery details.- PP

Valorada con 5 estrellas sobre 5

Trade account

Went into Southport store today ,very impressed with everything they sell , thought it was just kitchens etc but much better than b&q , was served by a very helpful girl called Shirley , she helped me set up an trade account which saved me 15% off my bill straight away , will definitely be recommending this store and using again

9 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Rick, we're happy to hear that you were impressed with our Southport store's wide selection. We're also glad that our colleague was able to help you set up a trade account and save money. Thank you for recommending us! -LG

Valorada con 5 estrellas sobre 5

meet and greet…damian

Was met at door with meet and greet Damian. He was extremely helpful. He spent about half an hour helping and advising us. He suggested some cheaper options that were more affordable and within our budget.

1 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Linda,

We're happy to hear that you had such a positive experience! We appreciate you mentioning how helpful Damian was in finding options that fit your budget and needs. -Ellysse

Valorada con 5 estrellas sobre 5

Shirley was very helpful when I came…

Shirley was very helpful when I came in, what a wonderful lady, very polite and happy, made my trip so easy and will be back because of her, what a credit to the store! Thank you

27 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that you had a positive experience and that our team member was helpful.- PP

Valorada con 5 estrellas sobre 5

Exceptional service and competitive price

Went looking for a particular front door replacement handle , could not find it as I was about to leave the store i was approached by the most helpful store attender ( Shirley) of the Southport store. She went on there PC and sorted through all locks. And even managed to up sell some other products. Her service was beyond meeting service expectations. I would definitely check out Southport Wickes before there competitors for products because if all employees are like Shirley professional and world class service.

27 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi, Lotto. Thank you for taking the time to share your review with us. We're really happy to see that Shirley provided excellent customer service during your visit for a replacement handle, going above and beyond to provide a great shopping experience. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

The wonderful Rachel

Met wonderful Rachel today in store who was my life saver my fence paint I used ran out on last fence but was discontinued but Rachel mixed one up to match - problem solved !

27 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi, Charlotte. Thank you for taking the time to share your review with us. We're really happy to see that Rachel was able to mix the paint you needed to finish your fence. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Went to the store on Saturday for the…

Went to the store on Saturday for the event. Lovely welcome at the entrance with goody bags. Unfortunately I didn't get a goody bag as I didn't sign up . The guy from Harris was great to talk to.

I only wanted to order some items for delivery so went over to the desk. Very busy and waited for maybe 5 mins in queue. 

Baljit who did my order was fantastic and quick. She apologised for keeping me waiting. She completed my delivery order and payment quicker than the time I was waiting in queue. Brilliant customer service. 

Lovely Wickes store too 👍

14 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Ben.

We appreciate you sharing your experience. We're happy to hear that you enjoyed the event and that the Harris member was great to talk to. We're glad that Baljit provided fantastic and quick service, and we appreciate your positive feedback on our store.
- PP

Valorada con 5 estrellas sobre 5

Great to see actual members of staff…

Great to see actual members of staff with trades knowledge.
Mike was so helpful with tips and advice regarding painting/decorating tips. Only problem was, he wouldn't come round to paint my ceiling 🤣🤣
Invaluable member of staff 👍👍👍👍👍

14 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi, Mark. Thank you for taking the time to share your review with us. We're delighted to see that Mike was able to provide excellent knowledge and helpful tips regarding painting and decorating. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Brilliant event

Staff were lovely at the event! Signing in with Connor was really easy, and quick to do. The girls giving out the goodie bags were so friendly. The gentleman from Harris was really helpful as well. Goodie bag was an added bonus! Thank you again for helping assist us with our home delivery queries Connor.

14 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Abbie, Thank you for taking the time to share your feedback with us! We are delighted to hear that Connor was able to answer all your home delivery queries! -SM

Valorada con 5 estrellas sobre 5

We were helped by Mike today instore

We were helped by Mike today instore. Very helpful and has good advice. We definitely go to this store again

14 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Tyno, Thanks for taking the time leaving your review. We are happy to hear that Mike was able to help you out and give you some good advice on the things you needed. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

The whole experience no pressure the…

The whole experience no pressure the designer Steve did a great job and consulted us in what we wanted and needed for the kitchen to work for us.

3 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Wendy,

We appreciate you sharing your feedback. We're happy to hear that Steve listened to your needs and that you had a great, no-pressure experience. -Ellysse

Valorada con 5 estrellas sobre 5

Nice store bright and set out well

Nice store bright and set out well
Staff very helpful i think called Ellie

2 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Dee Culshaw, We appreciate you taking the time to leave us this great review. We are happy to hear that Ellie was helpful, and the store was set out well. -LC

Valorada con 5 estrellas sobre 5

Thank you for Wickes Community Programme


Thank you Wickes for your support to the Friends of Ainsdale Village Park via the Wickes Community Programme. The timber we have received will be used to build a second raised planter at the Liverpool Road entrance into the park. Once completed and installed, we will provide photos of both planters.

Thank you to the Southport Kew store for their commitment to the people of Southport.

6 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Anne,

We're happy to hear that the timber will be used to build a raised planter at the Liverpool Road entrance into the park. We appreciate you sharing your experience with us. We look forward to seeing the photos of the planters.-Ellysse

Valorada con 5 estrellas sobre 5

Visit to the new wickes store

I am disabled and the staff member called Ellie was so pleasant and helpful. She was on the till but got another member of staff to help me to choose the paint I needed. Ellie also carried the large , heavy paint tins to my car. I will definitely go back to this store

5 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Kathryn, Thank you for your five-star review. It's great to know how helpful you found our staff and in particular our colleague Ellie on your recent visit to the Southport store. We wish you well with your painting project and look forward to welcoming you back in the store soon. - DG

Valorada con 5 estrellas sobre 5

Mike in Southport store

Mike in the Southport store was absolutely amazing
Excellent customer service, we were struggling with picking the correct kitchen units and he went over and above to assist us.
Nothing was too much trouble
Would definitely recommend.

23 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Leanne, we appreciate you taking the time to leave us a review. We're happy to hear that our team member was amazing and assisted you with your kitchen units. We're glad they could help. -LG

Valorada con 5 estrellas sobre 5

Ellie was very polite and efficient and…

Ellie was very polite and efficient and talked me through my order with ease. She made me feel like a valued customer. The store is well laid out and very clean.

5 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Katy, we appreciate you taking the time to share your feedback! We're so glad to hear that you found your order process easy and that you felt valued. -LG

Valorada con 5 estrellas sobre 5

Very helpful

Easy booking system. Stephen was prompt, very friendly and extremely knowledgeable, giving us great ideas for our new kitchen and bathroom. He explained the process very clearly and was super helpful. Looking forward the next step!!. Thank you.

31 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi, Thanks for taking the time leaving your review. We are happy to hear that Stephen was able to great advice and ideas on your kitchen and bathroom explaining the process clearly and was super helpful. Thanks again for the kind feedback. -JL

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