Wickes - Stirchley Opiniones 

248
TrustScore: 4.5 sobre 5

4,7

1 Ash Tree Road, Stirchley West Midlands, B30 2BJ, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Loved it, great to have a team member that you could approach, get a spin of a wheel for a voucher then a bit of guidance on what's around, what options there are. Did get me in store to wonder around... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From a basic enquiry about having our bathroom changed, we've had a great experience, Deepak was friendly, understanding and patient with us as we made our choices and added his expertise in guiding u... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The store has loads of displays that give you great ideas of what you want your kitchen and bathroom to look like. The staff are friendly and on hand to help. Our design consultant Deepak was amazing.... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Avoid at all costs! - taken 6 months and still no quote with a design which makes any sense. incorrect info and offers given, delayed and then cancelled visits, poor in-store design info and depite tr... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Stirchley

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 1 Ash Tree Road, Stirchley, West Midlands, B30 2BJ, Reino Unido

  • +441214598908

4,7

Excelente

TrustScore: 4.5 sobre 5

248 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(248)

14.141 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer service

I came into the stirchley store to buy paint. The store was short on staff so I approached the tills where I was served by Brian he got some one to cover him on tills and mixed my paint he then took me back to the till and served me throughout he was friendly and chatty excellent service

22 de octubre de 2025
Opinión espontánea
Logotipo de Wickes - Stirchley

Respuesta de Wickes - Stirchley

Hey Trudy, thanks for your five-star review, and I'm delighted that Brian was able to help you out in our Stirchley store with paint mixing! - Dylan

Valorada con 5 estrellas sobre 5

Deepak @ Stirchley store at kitchen…

Deepak @ Stirchley store at kitchen department was very helpful and friendly he was professional

17 de octubre de 2025
Opinión espontánea
Logotipo de Wickes - Stirchley

Respuesta de Wickes - Stirchley

Hi Rebecca, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Valorada con 2 estrellas sobre 5

I went into wickes stirchley Birmingham…

I went into wickes stirchley Birmingham today, and the guys man on the till was very rude. No pleases all thank you. And when another member of staff, came to the next till, he completely ignored me. 😡😡😡😡

12 de octubre de 2025
Opinión espontánea
Logotipo de Wickes - Stirchley

Respuesta de Wickes - Stirchley

Hi Karen, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order in our store. This is not the level of service we try to deliver here at Wickes. - AH

Valorada con 5 estrellas sobre 5

Amazing store manager.

The manager of this store (Shelly) has outstanding customer service skills. I had a problem with some tiles I had purchased and I needed to return them. Shelly and her colleague went above and beyond to help me and resolved the issue without any hesitation.
Give Shelly a raise immediately! You won’t find a better store manager to represent the store. Thank you again for a 10/10 customer experience. I will be recommending to all my friends and family :)

16 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Stirchley

Respuesta de Wickes - Stirchley

Hi Lyndsey, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Shelly in our store and that they provided you with useful advice. -AH

Valorada con 4 estrellas sobre 5

Needed some paint mixed,shelley was…

Needed some paint mixed,shelley was very helpful, and polite.

16 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Stirchley

Respuesta de Wickes - Stirchley

Hi Don,

Thanks for your feedback. We are glad that you found Shelley helpful and polite during your paint mixing experience.

-Ellysse

Valorada con 5 estrellas sobre 5

Shelley was an amazing help

Shelley was amazing helping me to source a gate so that I could secure the garden urgently for our rescue dogs. She was, knowledgeable, helpful,pleasant and polite. A real asset to the Wickes Stirchley store.

16 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Stirchley

Respuesta de Wickes - Stirchley

Hi, there. Thank you for taking the time to share your review with us. I'm happy to see that Shelley was knowledgeable, helpful and polite during your visit. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Dave the legend

Went to Wickes yesterday to pick up some stone chippings. A very helpful employee there called Dave made the experience for us. They didn't have any stock on the shelf but he went out of his way to help us by loading up our trolley from the stock they had out back, and even helped wheel the trolley to the car and helped us load the car. He was friendly and polite. We didn't purchase enough first time and he did exactly the same when we returned less than an hour later. I don't normally write reviews but he definitely deserves credit for his attitude to customer service.

13 de septiembre de 2025
Opinión espontánea
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Respuesta de Wickes - Stirchley

We appreciate you taking the time to share your positive experience. We're glad to hear that Dave was helpful and provided excellent customer service by going the extra mile to assist you with your purchase. We value your feedback. -AK

Valorada con 5 estrellas sobre 5

Customer service Appreciation

I must say that each time I have been to Wickes in this past year for renovation supplies I have been met with helpful staff and no shortage of excellent supplies. Dave in particular these last few months has always been on hand with his wealth of knowledge on items and what I would need for our home projects. Yesterday I came in at lunchtime with a bathroom pipe query and Dave was working and kindly advised me on firstly where the fittings were and advised me on the pieces I was purchasing. In today’s world it is extremely hard to get good customer service and I am always grateful for when I see Dave at Wickes as he does go above and beyond and that is something Wickes should be very grateful for as it makes the customer experience much more enjoyable and less stressful for us who don’t know all the diy answers. Thanks again to Wickes and Dave in particular, I’ll be back next week!

12 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Stirchley

Respuesta de Wickes - Stirchley

We appreciate you sharing your positive experiences with us. It's great to hear that our staff and Dave have been helpful and that you've found our supplies excellent for your renovation projects. We're happy that you find your interactions enjoyable and less stressful thanks to our team. -AK

Valorada con 5 estrellas sobre 5

Absolute fabulous experience today at…

Absolute fabulous experience today at Wickes Stirchley all thanks to Leame, she really went above and beyond to help me order a lot of materials! What an asset to your company! I will be back!

9 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Stirchley

Respuesta de Wickes - Stirchley

Hi Donal,

We appreciate you sharing your fabulous experience. We're happy to hear that Leame went above and beyond to help you order materials. We look forward to your return.

-Ellysse

Valorada con 5 estrellas sobre 5

Excellent customer service and the…

Excellent customer service and the staff are really welcoming and helpful.

9 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Stirchley

Respuesta de Wickes - Stirchley

We appreciate you sharing your experience with us. We're happy to hear that our staff were welcoming and helpful. -AK

Valorada con 5 estrellas sobre 5

Best wickes store in brum

I've been using the Stirchley store in Birmingham for a while now and I must say the service is excellent. I'm a plasterer and buy most of my supplies from here when I'm in the area. The staff are always friendly and helpful with a smile and good morning especially Sarah who is very friendly and professional and always happy to help.

25 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Stirchley

Respuesta de Wickes - Stirchley

Hey David, thank you for your wonderful review, and I'm delighted you enjoyed the service from Sarah in our Stirchley store! - Dylan

Valorada con 5 estrellas sobre 5

Stress free kitchen design

We had a great experience designing our kitchen with Julie Lovell. She was very helpful, attentive and knowledgeable. Thank you!

30 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Stirchley

Respuesta de Wickes - Stirchley

Hey Flo, thanks for your five-star review, and I'm delighted that you enjoyed the service from Julie in our Stirchley store throughout your kitchen design, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

went to the Stirchley store in…

went to the Stirchley store in Birmingham to replace two lengths of c16 that I had had delivered warped, happened to mention it to the lady behind the counter and she immediately refunded me, wasn't after a refund, didn't ask because I didnt think id get one as I had used to wood, brilliant service, plus I love the staff in this store

19 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Stirchley

Respuesta de Wickes - Stirchley

Hi, Stephen. Thank you for taking the time to share your review with us. I'm happy to hear that our staff provided excellent customer service when going in to return your C16 timber that arrived warped. Thank you again for your valuable feedback. Scott H

Valorada con 5 estrellas sobre 5

Popped in for some paint related…

Popped in for some paint related guidance - Shelly was an absolute gem, advice was spot on and would highly recommend for anyone!

18 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Stirchley

Respuesta de Wickes - Stirchley

We're happy to hear that you found the guidance from Shelley helpful! We appreciate your recommendation and are glad your experience was a positive one. Thanks for your feedback! -AK

Valorada con 5 estrellas sobre 5

Excellent service

I went in yesterday and needed a paint colour that I had not bought from the store previously.
Shelley assisted me and advised that she could colour match the paint I had brought in. She took a sample of the colour and was able to match exactly.
Great service and professionalism

12 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Stirchley

Respuesta de Wickes - Stirchley

We're happy to hear that we were able to assist you with your paint color matching needs. It's great to know that you received excellent service and professionalism during your visit from Shelley. Thank you for your positive feedback! -AK

Valorada con 5 estrellas sobre 5

Shelley at Stirchley took the time to…

Shelley at Stirchley took the time to resolve an issue and was very professional in handling the mix up at order. I appreciated the customer service and felt listened to. Thank you Shelley.

11 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Stirchley

Respuesta de Wickes - Stirchley

Hi Simon,

We appreciate you sharing your experience. We're happy to hear that the issue with your order was resolved professionally and that you felt listened to. Thank you!

-Ellysse

Valorada con 5 estrellas sobre 5

The service was fantastic

The service was fantastic! I needed a colour which was out of stock, but Shelley mixed it for me so I didn’t have to wait. She made my day. One very happy customer!!

5 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Stirchley

Respuesta de Wickes - Stirchley

Hi Viv, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Shelley in our store and that they provided you with useful advice and help with this paint. -AH

Valorada con 5 estrellas sobre 5

I’ve been using wickes on Pershore road…

I’ve been using wickes on Pershore road for a while now everytime i came never been disappointed specially Shelley.

thank you all 😊

4 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Stirchley

Respuesta de Wickes - Stirchley

We're happy to hear that you've consistently had positive experiences at our Stirchley branch and that Shelley never disappoints. We appreciate you taking the time to leave us this great feedback. -AK

Valorada con 5 estrellas sobre 5

Would high recommend talking to Neil

Would highly recommend talking to Neil. Absolute credit to Wickes. So polite and chatty and nothing is to much trouble ☺️

14 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Stirchley

Respuesta de Wickes - Stirchley

We're happy to hear that you had such a positive experience In our Stirchley store. It's great to know Neil was polite and chatty and nothing was too much trouble. Thanks for your feedback!

-AK

Valorada con 5 estrellas sobre 5

Hi I wanted to give a shout out to…

Hi I wanted to give a shout out to shelley at the stirchley store for their outstanding knowledge and assistance. They helped me find exactly what I needed and offered expert advice that made my project a success. What great service

10 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Stirchley

Respuesta de Wickes - Stirchley

We appreciate you acknowledging the outstanding support from Shelley at our Stirchley store! We're happy to hear that our team member's expertise and assistance helped make your project a success.

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