Loved it, great to have a team member that you could approach, get a spin of a wheel for a voucher then a bit of guidance on what's around, what options there are. Did get me in store to wonder around... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Loved it, great to have a team member that you could approach, get a spin of a wheel for a voucher then a bit of guidance on what's around, what options there are. Did get me in store to wonder around... Ver más
La empresa ha respondido
From a basic enquiry about having our bathroom changed, we've had a great experience, Deepak was friendly, understanding and patient with us as we made our choices and added his expertise in guiding u... Ver más
La empresa ha respondido
Avoid at all costs! - taken 6 months and still no quote with a design which makes any sense. incorrect info and offers given, delayed and then cancelled visits, poor in-store design info and depite tr... Ver más
La empresa ha respondido
The store has loads of displays that give you great ideas of what you want your kitchen and bathroom to look like. The staff are friendly and on hand to help. Our design consultant Deepak was amazing.... Ver más
La empresa ha respondido
Escrito por la empresa
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
1 Ash Tree Road, Stirchley, West Midlands, B30 2BJ, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Sarah was fantastic, nothing was too much work for her. Made my day!!

Respuesta de Wickes - Stirchley
I was planning a big repair work in my bathroom and was looking for many necessary instruments and materials (wall and floor tiles, plasterboards, primers, adhesives, suitable tools for this kind of work, etc) at Wickers, which is located on 1Ash Tree Rd, Birmingham.
B30 2BJ. I wanted to buy the most of the necessary stuff in one shop and I wrongly chose this Wickes. Why wrongly? Because working on my long list of necessary goods, which I was going to buy at Wickes, I exceeded the parking time on 13 minutes what resulted in £100 punishment.
Needless to say that I will not go to this shop any more.
Thank you, Wickes for being so much "considerate" to your clients.

Respuesta de Wickes - Stirchley
The person who first came out to measure was the designer, Julie Lovell. She listened to what we wanted and sent us two designs on what she thought we would like. With just had a few tweaks and we had our new kitchen.

Respuesta de Wickes - Stirchley
We got some very cheerful and persistent help from the staff in finding some dryzone injection tubes that were in the special storage area. Disaster averted, thank you

Respuesta de Wickes - Stirchley
Visited this store Thursday 3rd October ,not having a clue about what I was buying to fix spindles on my mother's garden gate so spoke to jaz who kindly explained to me what i needed to do this and how to do it ,jaz was very helpful need more staff like jaz ,will definetly look out for him next time I'm in store if I need help Big Thankyou to jaz for his help

Respuesta de Wickes - Stirchley
Always amazing customer service when I go there they literally go above and beyond to help me when I go in! I'm surprised they're not fed up with me haha theres a lady called Shelley who is an absolute blessing to this company she needs a pay rise! And a bonus because she is always a pleasure and goes out of her way for every customer to help what ever they need! Thank you guys...
From
The annoying balloon lady who hassles you for paint every week haha

Respuesta de Wickes - Stirchley
Becky was absolutely amazing she lifted everything for me and had a smile the whole time Shelly was also lovely and helpful and is always nice to speak to when I come in these two members of staff are why the place runs so well !!!!!!!

Respuesta de Wickes - Stirchley
Absolutely wonderful staff, especially Shelly as she’s always got a smile on face 😁

Respuesta de Wickes - Stirchley
I came in looking for a few specific items and some help with ideas for a solution to a DIY problem. I had help from a lovely helpful lady named Firdaus. She knew exactly where to find everything taking me to the spot and spent time listening to my DIY challenge, which again she helped me with. Very happy to have such good service. Thanks!

Respuesta de Wickes - Stirchley
Great customer service...
Got chatting to the lady who dealt with me, found out her name is Shelly, she was very helpful, told me where the fence clips were and was very friendly and chatty.
Well done Shelly and many thanks :))

Respuesta de Wickes - Stirchley
Went to wickes with wife to choose paint colours for the house .spoke to 2 members of staff. Both very very helpful and polite

Respuesta de Wickes - Stirchley
I came in today and was a little lost trying to find what I needed, I was approached by Leanne. She was lovely, polite and has excellent customer service!
Thankyou Leanne for helping me and making my visit at Wickes a breeze!

Respuesta de Wickes - Stirchley
Leanne had great customer service. Credit to the company

Respuesta de Wickes - Stirchley
I visited your stirchley store and was greeted by a young lady called demi,she was very helpful in helping me find the product I was looking for and asked if I needed any further assistance, I would definitely visit this store again as the customer service was very good.

Respuesta de Wickes - Stirchley
Went in to find some new fence panels and I was struggling. Luckily Joe was there to help me as he knows his stuff! Well done Joe you have really helped me! I am extremely grateful for your professionalism. Very polite and customer service is top noch

Respuesta de Wickes - Stirchley
Demi was amazing ! She helped with exactly what I needed and her knowledge with the stock was incredible. I felt completely at ease knowing I had people who knew what they were doing to help me out. I was also helped out by other members of staff in store and they too had such good customer service skills and knowledge that helped me get just what I needed for my project. Would definantly visit again for anything else I needed

Respuesta de Wickes - Stirchley
Great service as usual. I go to wicked Stirchley a lot. Shel and Leanne are great as always

Respuesta de Wickes - Stirchley
Great customer service from demi today
Service with a smile 😃 is key !!
Will defo be returning back to this branch in future

Respuesta de Wickes - Stirchley
I’ve been using Wickes Stirchley for a while now as I’m renovating my home. I was initially drawn in looking at kitchens. I was approached by Ryan who asked if he could help. I replied “I’m in the trade and doubted that Wickes would compete”. So we talked Not only did Ryan know what he was talking about but helped with the design. He later phoned me with a price, amazed I couldn’t refuse!! Order was placed the kitchen now fitted!! Since then I’ve spoken to other members of staff notably Shelly, a couple of the guy’s and today Demi who showed such patience with me and set up my trade account on my phone. Everybody has been so pleasant and helpful nothing has been too much trouble. I can only assume it must be a great place to work. I still have a lt to do and will be usin the store ( that’s Stirchley branch) for sometime yet. Regards to all

Respuesta de Wickes - Stirchley
I was approached by a lovely lad called Jordan who helped me right away, he was extremely helpful with helping me choose the correct paint I needed! Thank you

Respuesta de Wickes - Stirchley
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.