Wickes - Swindon Opiniones 

301
TrustScore: 5 sobre 5

4,8

57 Gipsy Lane, Swindon Wiltshire, SN2 8DH, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I went into Wickes Swindon with absolutely zero knowledge of paint, colour blind and basically no idea what I needed. Tony took control, chose the right paint, worked out the colours and then proc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Melinda! And manager Sara. Between them they were both always keen to help and most importantly were patient, in spite of being busy and in the face of my plodding enquiries. I've recently put u... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Exceptional service from Simon Whitaker (Swindon sore) was with us throughout our kitchen renovation from planning to queries and problems. You'll always have a few things go wrong when ordering a wh... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Tried returning a door frame to Swindon branch. Packaging was damaged but exactly as supplied by another Wickes. They refused to take it back even though it was clear so see that the product was intac... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Swindon

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 57 Gipsy Lane, Swindon, Wiltshire, SN2 8DH, Reino Unido

  • +441793610701

4,8

Excelente

TrustScore: 5 sobre 5

301 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(301)

14.067 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Tony was very helpful!

Tony was very helpful!
Thank you!!!
God Bless!!!

16 de octubre de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

Thank you for taking the time to share your review, We're happy to hear that Tony was helpful.- PP

Valorada con 5 estrellas sobre 5

Thank you Olivia/342

Olivia at store 342 was so incredibly helpful, patient and polite when sorting out an issue with our trade pro account app and then placing the subsequent online order and in store purchase

26 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

Hi, Anthony. Thank you for taking the time to share your review with us. We're delighted to see that Olivia was really helpful and polite when sorting out an issue with your trade pro account. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Olli the Overcomer

Olli helped me locate some ironwork and fence posts that were not easily found. He could have fobbed me off with a “You can come back later today!” line, but he went out of his way to locate the correct items as the online description didn’t match the “hard copy” item required, Thanks Olli 🙏🏻

20 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Olli in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Millie went above and beyond

Millie went above and beyond when helping me design my bathroom. She didn’t just throw out quick suggestions or stick to standard choices—she really took the time to understand what I wanted and how I wanted the space to feel. She asked the right questions, listened to my ideas, and made sure that every detail matched the vision I had in my head.

What stood out the most was how thoughtful and patient she was. Instead of letting me feel overwhelmed by all the options, she guided me through the process with care, explaining how things like lighting, finishes, and fixtures would work together. She even thought about the little details I never would have considered on my own, making sure the bathroom would look beautiful and also function well in the long run.

It was clear to me that Millie wasn’t just trying to finish a project—she was invested in creating a space that I would truly love. And now, every time I step into my bathroom, I can see the extra effort and heart she put into it.

10 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

Hi John, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Millie in our store and that they provided you with useful advice in bringing this bathroom to life. -AH

Valorada con 5 estrellas sobre 5

Wickes Swindon Brilliant

Ordered a 6 x 6 Fence Panel yesterday. Brilliant service. Really impressed because I'd made a mistake with the order. I actually was able to ring them, spoke to a REAL PERSON! The lady rectified my mistake and the panel was delivered on time 20 mins ago. What Fab service. Thank You.

11 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

Hi Instop,

We're happy to hear that you received brilliant service! We're really pleased that the order issue was rectified quickly, and your fence panel was delivered on time. Thank you for your positive feedback.

-Ellysse

Valorada con 5 estrellas sobre 5

Good experience

Melinda was really friendly and helpful

16 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Melinda in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

The service we received from Millie was…

The service we received from Millie was excellent she was very patient with a lot of changes we wanted to make and was always very friendly and nothing was to much trouble

10 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

We appreciate you taking the time to leave us this feedback. We're happy to hear that you received excellent service and that Millie was patient and friendly.
- PP

Valorada con 5 estrellas sobre 5

Millie (Wickes designer) and Shaun…

Millie (Wickes designer) and Shaun (fitter, Thamesdown bathroom) gave me a fantastic experience! Millie has a consultative approach taking me through the options and letting me know their strengths and limitations.she was able to answer all my questions (there were many) and make design changes quickly. Shaun was friendly, on time and the bathroom was fitted perfectly, I loved the final product would definitely recommend Wickes and especially using Millie and Shaun

28 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

We appreciate you sharing your experience. We're happy to hear that you found Millie to be helpful and informative while designing your new bathroom. We're glad everything went smoothly with the fitting and that Shaun was friendly and on time. We appreciate your recommendation and hope you enjoy your new bathroom for many years to come. -AK

Valorada con 5 estrellas sobre 5

Kelly in Swindon branch is amazing very…

Kelly in Swindon branch is amazing very knowledgeable and very helpful

3 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

Hi Aparna, thank you for taking the time to leave a review. I'm really pleased to hear that Kelly was helpful and knowledgeable when you were in the store. We appreciate your comments. - LG

Valorada con 5 estrellas sobre 5

Friendly helpful staff

Friendly helpful staff member by the name of Charlotte helped me to find the item that I was looking for after I thought I had no choice but to buy an alternative product.

2 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

We're happy to hear that Charlotte was able to help you find exactly what you needed. We appreciate you taking the time to leave us this positive feedback. -AK

Valorada con 5 estrellas sobre 5

A lovely experience and knowledgeable staff

My husband and I decided to have new plans for our kitchen. We’ve never been through this process before, so we didn’t know what to expect. I booked an appointment online which was easy for someone to come and take measurements. We’ve had amazing communication right from the beginning. A lovely lady called Millie phoned me the day before our home visit to confirm the appointment. We thought this was professional and a great way to introduce your colleague who will be visiting our home.
Millie arrived as planned, she was so lovely and happy. She listened to our plans and began taking measurements. We then arranged our next appointment which would be to go into the store to see our plans, this was booked at the end of our home visit. We went to our in store visit and we were over the moon with all of the details Millie had taken from us, and came up with better solutions than what we could of imagined. This was a lovely, relaxed appointment and Millie’s knowledge was second to none. We were giving so many options, and we felt all of questions were answered on the spot. So many options with wicked kitchens, suiting all budgets. This was a lovely experience, and although this is only our temporary kitchen development, in the future when we build our dream kitchen we will absolutely be coming back to wickes. Thank you so much Millie for all of your time and effort in helping us achieve more than we envisioned, you are so lovely and kind. We would highly recommend wicked kitchens in the future.

21 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

We appreciate you sharing your feedback with us. We're happy to hear that you had such a positive experience with Millie while planning your new kitchen. We're glad that Millie's expertise and dedication helped bring your vision to life, and we thank you for recommending our kitchens.
- PP

Valorada con 5 estrellas sobre 5

Very friendly and helpful staff

Very friendly and helpful staff - Melinda and Emma. They went out of their way to find what I needed.

1 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

Hello Lisa, thank you for your five-star review, and I'm glad you enjoyed the service from Melinda and Emma in our Swindon store! - Dylan

Valorada con 5 estrellas sobre 5

Melinda and Harry were both very…

Melinda and Harry were both very helpful in finding some wooden battens for which I'd searched unsuccessfully.

30 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

Hey Richard, thank you for your five-star review, and I'm glad you enjoyed the service from Harry and Melinda in our Swindon store! - Dylan

Valorada con 5 estrellas sobre 5

Great experience in store yesterday.

Great experience in store yesterday.
staff were really helpful especially Tony who went above and beyond with helping us to our vehicle with heavy items.
Tony was so helpful and really made our day. Thank you

22 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

Hi, Cheryl. Thank you for taking the time to share your review with us. I'm really pleased to see that Tony was really helpful in store, providing great customer service. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Helpful Tony at the Swindon branch was…

Tony at the Swindon branch was extremely helpful in trying to troubleshoot a non standard problem- having discussed various solutions - thank you Tony!

21 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Tony in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Helpful staff

Served by Tony, very helpful

20 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Tony in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Very helpful employee

Donna was very helpful & because of her knowledge, I bought the correct paint which will save me time & money
Brian

18 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

Hi Brian,

We're happy to hear that the assistance you received from Donna was so helpful! We appreciate you sharing your positive experience and are thankful for your feedback.

-Ellysse

Valorada con 5 estrellas sobre 5

Tony the assistant was knowledgeable…

Tony the assistant was knowledgeable and extremely helpful, he went above and beyond to source my item which had come in on an earlier delivery but was not currently on the shelves.
This is what I call great customer service, thanks again Tony.

Regards
Mike

16 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

We're happy to hear that you had such a positive experience. We appreciate your recognition of Tony's efforts to find the item for you. Thank you for your feedback. -AK

Valorada con 5 estrellas sobre 5

I went to Wickes swindon for a DIY…

I went to Wickes swindon for a DIY project but needed some help and advice on my project. I spoke to a lady called Melinda and she was wonderful. She gave me some useful advice and guided me to the materials I needed. Very polite and very professional at her job. She is a credit to Wickes

2 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Melinda in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Kitchens

Went in Swindon store today to look at the kitchens, we saw Millie as she dealt with us on our last kitchen project, she goes way and beyond to make you a happy customer, Thankyou Millie. would definitely recommend, very helpful and friendly.

13 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Swindon

Respuesta de Wickes - Swindon

Hi Trudi, thank you for taking the time to leave a review. I'm happy to hear that Millie was helpful and friendly during your design appointment. Laura

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