Wickes - Tamworth Opiniones 

69
TrustScore: 4.5 sobre 5

4,4

12A-12B Magnus, Tame Valley Industrial Estate, Tamworth West Midlands, B77 5BY, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had our bathroom designed and fitted through the wickes design and installation service. We are really pleased with the outcome. Special thanks to Jo in the Tamworth branch who went above and beyo... Ver más

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Valorada con 5 estrellas sobre 5

Jo was amazing, very patient with us and managed to place the order the same day. All planned and ready to book in for install. She made this so easy as we were both frustrated with all the measurem... Ver más

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Valorada con 1 estrellas sobre 5

Absolutely appalling experience at Wickes Tamworth. In all my years dealing with customer service, this has to be one of the worst experiences I have ever had. The attitude of the manag... Ver más

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Valorada con 5 estrellas sobre 5

As first time homeowners, this was our first time doing any significant renovation work and we're really grateful to Joanne for making the whole process feel so much easier (Thank you!!) We had a ho... Ver más

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Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Tamworth

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 12A-12B Magnus, Tame Valley Industrial Estate, Tamworth, West Midlands, B77 5BY, Reino Unido

  • +441827253520

4,4

Excelente

TrustScore: 4.5 sobre 5

69 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(69)

14.640 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

First class customer service from Natalie Wickes Tamworth

Natalie at Wickes Tamworth has been amazing today! We had an issue with a wall tile delivery and received several different shades / batch numbers. Natalie rung round other stores to source more tiles with the same code, she went out of her way to resolve our issue. She helped with a discount code & gift voucher which wouldn’t work, along with other staff members. Brilliant customer service and wouldn’t hesitate to recommend the Tamworth store and Natalie, an excellent member of staff and a credit to Wickes!

17 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Tamworth

Hey Joey, thanks for your amazing feedback, and I'm glad that Natalie was super helpful during your time in our Tamworth store! - Dylan

Valorada con 1 estrellas sobre 5

Did even turn up after waiting in not a…

Did even turn up after waiting in not a good service

19 de diciembre de 2025
Opinión espontánea
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Respuesta de Wickes - Tamworth

Hi, Clive. Thank you for taking the time to share you're review. I'm really sorry to learn of this. I've sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Valorada con 5 estrellas sobre 5

Nat, you are a star!

Nat was fantastic. She helped me out with a couple of queries and was more than happy to help. Nat promised that she would phone me to advise that stock was in store for me to collect. A promise kept. Anytime I'm in store Nat goes above and beyond. You are a star!

21 de noviembre de 2025
Opinión espontánea
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Respuesta de Wickes - Tamworth

We are happy to hear that you had such a positive experience. It's great to know that Nat exceeded your expectations and kept their promise. We appreciate your kind words! -AK

Valorada con 5 estrellas sobre 5

Excellent store

Excellent store, really friendly and helpful staff, served by Nat today and she was very good in helping me get a trade account set up. Everything is easy to find and competitively priced. Wickes is always my first choice when in need of DIY supplies.

20 de noviembre de 2025
Opinión espontánea
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Respuesta de Wickes - Tamworth

Hey Jamie, thanks for your amazing feedback and I'm glad that you enjoyed your experience in our Tamworth store! - Dylan

Valorada con 5 estrellas sobre 5

Natalie is a Wickes wonder

Natalie was a great help in my in store purchase of display item and went the extra mile to load into our car. Extremely professional and service oriented. Thank you

14 de noviembre de 2025
Opinión espontánea
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Respuesta de Wickes - Tamworth

Hey Phil, thanks for your positive feedback and I'm delighted that Natalie was able to help you out in Tamworth store! - Dylan

Valorada con 5 estrellas sobre 5

Natalie at the Tamworth store is a credit to Wickes Tamworth

Natalie at the Tamworth store is amazing. I went in really stressed as a few items were missing from the kitchen I had delivered. With it being a Sunday I couldn’t get in contact with anyone to sort the issue and felt lied to by people that I discussed the issues with yesterday, but I needed the issue sorting as the kitchen fitter was finishing the same day and to call him back would have meant I had to pay another days wage. Natalie then went above and beyond to help me sort it and then stayed with me to help me find the other bits that I needed to purchase. I have never experienced this kind of customer service at Wickes and will definitely be returning. Natalie is a credit to the team and seriously needs a pay rise. Whilst I was also with Natalie, other customers were also coming over to thank Natalie for her help so I knew I was in great hands.

26 de octubre de 2025
Opinión espontánea
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Respuesta de Wickes - Tamworth

Hello Natasha, thanks for your five-star review, and I'm delighted that Natalie was able to help you out in our Tamworth store throughout your visit! - Dylan

Valorada con 5 estrellas sobre 5

Tom supported is with finding…

Tom supported is with finding attachments for a garden gate. He then wiped it down as it was dirty. Excellent customer service

24 de octubre de 2025
Opinión espontánea
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Respuesta de Wickes - Tamworth

Hi, Fiona. Thank you for taking the time to share your review with us. We are happy to see that, Tom, was helpful during your visit, providing excellent customer service. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Great kitchen design, friendly and helpful Zack at Tamworth. …

Zack Reid at Tamworth store was great throughout our kitchen design process. We explained what we needed and what we liked. After coming out to measure up we met up again to see our design. He gave some really helpful suggestions about the units and worktops saving us quite a lot. He pointed out some good deals on an oven and induction hob which we were also able
to take advantage of.
Zack was open about costs and ensured we were very clear on what would be included and what wasn't. He explained what would happen next and so are looking forward to our fitter contacting us shortly.
In addition Zack designed another kitchen at another property 12 years ago and we have been very pleased with that one too!
A very friendly, helpful designer.

6 de octubre de 2025
Opinión espontánea
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Respuesta de Wickes - Tamworth

Hi Christine Cheshire, We appreciate you taking the time to share your feedback. We're happy to hear that the kitchen designer Zack at our Tamworth store was helpful throughout your design process, provided valuable suggestions, and ensured clarity regarding costs. We are also pleased that you have had a previous positive experience. -LC

Valorada con 4 estrellas sobre 5

Super new bathroom

Friendly service from Joanna our design consultant and creative with our final design to meet our needs.
Products of good quality.
Installers CK Renovation have installed the bathroom to a lovely finish with as limited disruption as possible (I work from home and was able to continue more or less as normal).

5 de octubre de 2025
Opinión espontánea
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Respuesta de Wickes - Tamworth

We appreciate you sharing your experience. We're happy to hear that Joanna provided friendly and creative service and that the products met your expectations. We're also glad the installation went smoothly! We hope you enjoy your new bathroom for many years to come! -AK

Valorada con 5 estrellas sobre 5

Great service

We recently purchased our new kitchen from Wickes and I would highly recommend them. Joanne was fantastic from the home visit to the planning and design. She really does go above and beyond to help you make the right choices and all done with professionalism and a friendly manner. There is absolutely no pressure and no hard sell with Wickes which is definitely an added bonus.

13 de septiembre de 2025
Opinión espontánea
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Respuesta de Wickes - Tamworth

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Joanne in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

An outstanding store.

Just been to Wickes this morning. The staff are not only very helpful but cheerful with it. Nothing is too much trouble and I’d like to pick out Nat today- she was knowledgeable and efficient – thank you very much.

19 de septiembre de 2025
Opinión espontánea
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Respuesta de Wickes - Tamworth

Hi, Hannah. Thank you for taking the time to share your review with us. I'm happy to see that you found our staff to be helpful and friendly. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Our kitchen purchase

We recently purchased a kitchen from wicks at Tamworth, The young lady that helped us was extremely knowledgeable and helpful ,we told her what we wanted and when she visited us at home she had a few different ideas,then we went into store to view them ,they were all very good and it was hard to decide ,she was very patient and moved units around until we were happy.The ladies name was Jo Nickless and would highly recommend her ,Thank you Jo !

28 de junio de 2025
Opinión espontánea
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Respuesta de Wickes - Tamworth

We appreciate you sharing your experience. We're happy to hear that you found Jo Nickless to be knowledgeable and helpful while choosing your new kitchen. We're glad everything went smoothly and we thank you for your recommendation. -AK

Valorada con 5 estrellas sobre 5

It is always a pleasure to go into…

It is always a pleasure to go into wickes and get the things I need Natalie the duty manager of tamworth store is always helps with any inquiry that I have on any of the products in store

9 de julio de 2025
Opinión espontánea
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Respuesta de Wickes - Tamworth

We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you consistently have a great experience at our Tamworth store, with Duty Manager Natalie who always helps with any enquiry you have!
-AF

Valorada con 4 estrellas sobre 5

Assistant Natile

Have been using wickes near weekly for the last 3months for a home renovation and this was the first time the shop assistant actually asked to sign me up for the trade. Every time they ask if I had a trade card but never asked if I wanted to sign up. Until today and Natalie asked and got me signed up so I could get my discount.
always helpful assistants in shop and great variety of goods 👌

10 de julio de 2025
Opinión espontánea
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Respuesta de Wickes - Tamworth

We appreciate you sharing your experience. We're glad our assistants are helpful and there's a great variety of goods. We'll ensure more staff proactively offer trade sign-ups, and we appreciate Natalie's initiative being acknowledged. TW

Valorada con 5 estrellas sobre 5

Staff at wickes Tamworth are very…

Staff at wickes Tamworth are very helpful and polite.

3 de julio de 2025
Opinión espontánea
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Respuesta de Wickes - Tamworth

We appreciate you taking the time to leave us your feedback. We are so happy to hear that our staff were helpful and polite!
-AF

Valorada con 5 estrellas sobre 5

The hands on personal approach from Jo…

The hands on personal approach from Jo Nicholas who took the time to get to know us and our needs. The design that Jo did was amazing! Ideas we never even thought about which was very inspiring. Jo is very knowledgeable about all the different products and answered all our questions.
Gary Bagnall the kitchen fitter is such a talented skilled person and gave good advice during the project.Giving ideas to and gave us choices throughout, again nice hands on personal advice. Thank you so very much for making this stress free and pleasant experience! We have our amazing dream kitchen!

16 de junio de 2025
Opinión espontánea
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Respuesta de Wickes - Tamworth

Hi Linda, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jo Nicholas in our store and that they provided you with useful advice and allowed you to have a great experience. -AH

Valorada con 5 estrellas sobre 5

Couldn’t fault my experience at the…

Couldn’t fault my experience at the Tamworth store. I work in a school and asked if they could help out with some materials. Nat was very helpful and couldn’t do enough for me. Thank you!

12 de junio de 2025
Opinión espontánea
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Respuesta de Wickes - Tamworth

We're happy to hear that you had such a positive experience at our Tamworth store with Nat! We appreciate your kind words and are so glad Nat could assist with materials for the school. Thank you!
-AF

Valorada con 5 estrellas sobre 5

Kitchen supplied and fitted by Wickes

We have just purchased a kitchen from Wickes and from the start to the end it all went great.
Firstly Jo who designed our kitchen was brilliant, gave us a brilliant design and put in the design plan things we would never of thought of. Jo was so friendly and helpful all the way through the project. The installation team were amazing, which was lead by Mike, workmanship was excellent and installation was completed ahead of time. Attention to detail was above and beyond. Customer services were very good when I needed to contact them. Overall the experience with Wickes was faultless and I would recommend them to anyone who is thinking about getting a kitchen supplied and fitted.

21 de junio de 2025
Opinión espontánea
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Respuesta de Wickes - Tamworth

Hey Michelle, thanks for your five-star review, and I'm glad you enjoyed the service from Jo and Mike throughout your kitchen design and installation, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Used Tamworth store multiple times as I…

Used Tamworth store multiple times as I live in Tamworth had the pleasure of meeting Natalie a few times who has gone above and beyond to help me and advise me can not thankyou enough nice to no that excellent customer service still exists… 5 stars 👍🏻

20 de junio de 2025
Opinión espontánea
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Respuesta de Wickes - Tamworth

Hey Anthony, thanks for your five-star review, and I'm glad you enjoyed the service from Natalie in our Tamworth store! - Dylan

Valorada con 5 estrellas sobre 5

Joanne was amazing

Joanne was amazing! From the initial visit, the whole way through the process, nothing was too much trouble. She checked in regularly to make sure everything was ok and helped me with any small issues that arose.

There were several changes to our order throughout but joanne made sure everything was taken care of.

Colin and the team who fitted the kitchen were fab, it was very speedy and the level of work was excellent. Colin was also a great communicator.

Would highly recommend Wickes Tamworth

2 de junio de 2025
Opinión espontánea
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Respuesta de Wickes - Tamworth

We're happy to hear about the amazing support you received during your kitchen project. It's great to know that Joanne was helpful and efficient, and that you were pleased with the installation from Colin and his team. Thank you for recommending our Tamworth location!
-AF

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