Wickes - Thetford Opiniones 

117
•
TrustScore: 4.5 sobre 5

4,6

London Road, Thetford Suffolk, IP24 3HZ, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I really enjoy shopping in Wickes. Their products are good and competitively priced. Stock holding info pretty reliable too, especially if you looked on website before visiting store. I easily fou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a great experience at the thetford branch. We were helped by Harry Lawrence, who designed the utility and kitchen to our specifications. We now have a plan for 2 rooms to be refitted in the nea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From day one when we met David the designer, then Andy the fitter, Steve the plasterer, the electricians, it felt like everything slotted into place seamlessly, and excellent progress was made. Then... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Perhaps your delivery operatives could learn to drive, have some respect for neighbourhoods and not drive off when they have clearly damaged a power line. Following their hasty departure from Santon... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Thetford

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • London Road, Thetford, Suffolk, IP24 3HZ, Reino Unido

  • +441842765141

4,6

Excelente

TrustScore: 4.5 sobre 5

117 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(117)

14.656 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I really enjoy shopping in Wickes

I really enjoy shopping in Wickes. Their products are good and competitively priced. Stock holding info pretty reliable too, especially if you looked on website before visiting store. I easily found what I was looking for.
Staff are always friendly and cheerful. Would be a good place to work in.
Was served by a lovely lady called Kayleigh who, as always, was a pleasure to deal with. Her knowledge is good and she is always extremely helpful, with nothing too much trouble to sort out, should the need arise. A credit to the Company too. Well done.

3 de noviembre de 2026
Opinión espontánea
Logotipo de Wickes - Thetford

Respuesta de Wickes - Thetford

Hi Anne Marie. We are so pleased to hear that you had a positive shopping experience and found the website stock information reliable and the store easy to navigate. It is wonderful to know that Kayleigh, who assisted you was so friendly, knowledgeable, and helpful during your visit. Thank you for taking the time to share your kind feedback and recognize her excellent service. - Andrew

Valorada con 5 estrellas sobre 5

We had a great experience at the…

We had a great experience at the thetford branch. We were helped by Harry Lawrence, who designed the utility and kitchen to our specifications. We now have a plan for 2 rooms to be refitted in the near future.

22 de octubre de 2026
Opinión espontánea
Logotipo de Wickes - Thetford

Respuesta de Wickes - Thetford

Thank you for your wonderful review! We're delighted to hear you had a great experience at our branch. It's fantastic that Harry Lawrence was able to design both your utility room and kitchen to your specifications. We look forward to helping bring your plans to life and wish you all the best with your upcoming refits! -AK

Valorada con 5 estrellas sobre 5

Popped into Wickes to get some…

Popped into Wickes to get some floorboards, picked some up that were on offer and went to checkout. Nice friendly lady (Jayne) served us quickly and off we went.

25 de octubre de 2026
Opinión espontánea
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Respuesta de Wickes - Thetford

Hi Jordan. We are delighted to hear that you had such a quick and pleasant experience purchasing your floorboards. It is wonderful to know that you received friendly and efficient service from Jayne at the checkout. Thank you so much for sharing your positive feedback with us! - Andrew

Valorada con 5 estrellas sobre 5

Good experience

From day one when we met David the designer, then Andy the fitter, Steve the plasterer, the electricians, it felt like everything slotted into place seamlessly, and excellent progress was made. Then we had the countertops and splash-backs fitted by Natural Stone, again an excellent job was done. Overall our experience was a good one, and we are very pleased with our new kitchen from Wickes. Paul & Linda Brooker

10 de octubre de 2026
Opinión espontánea
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Respuesta de Wickes - Thetford

We are delighted to hear that your renovation went so smoothly from start to finish. It is wonderful that every member of the team, from the initial design stage through the plastering, electrical work, and final fitting of the worktops, delivered such seamless progress and high-quality results. Thank you for taking the time to share your review, and we hope you thoroughly enjoy using your fantastic new space. -JG

Valorada con 5 estrellas sobre 5

Visted for kitchen advise and plan

Visted for kitchen advise and plan

Super advice and service from Harry Lawrence

15 de octubre de 2026
Opinión espontánea
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Respuesta de Wickes - Thetford

Hi Janice. We're glad you enjoyed your experience getting kitchen planning help with Harry. - Andrew

Valorada con 5 estrellas sobre 5

Had the products I needed in stock

Had the products I needed in stock. Jagoda on the payment was exceptionally helpful, helped with locating my trade point card on the app etc. and very friendly which is always great to see when shopping!

16 de octubre de 2026
Opinión espontánea
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Respuesta de Wickes - Thetford

Hi Steve,

We are so pleased to hear that we had all the items you required in stock for your visit. It is great to know that Jagoda provided such friendly and attentive service while assisting you at the checkout and helping you locate your trade card on the app. -Ellysse

Valorada con 5 estrellas sobre 5

Helen at Wickes Thetford

Helen at Wickes Thetford, could not have been more helpful on our trip to Wickes today. Special shout out to her for going above and beyond to help us find what we needed. Great shop with good stock, elevated by excellent staff.

16 de octubre de 2026
Opinión espontánea
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Respuesta de Wickes - Thetford

Hi Rachel, we are so pleased to hear about your fantastic experience at our store! It is wonderful to know that Helen went above and beyond to ensure you found everything you needed. We truly appreciate you taking the time to share your kind feedback regarding our store's stock and excellent service. -LG

Valorada con 5 estrellas sobre 5

Every time I visit Jayne (at the till)…

Every time I visit Jayne (at the till) is always friendly, polite, patient and helpful.

14 de octubre de 2026
Opinión espontánea
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Respuesta de Wickes - Thetford

We are so delighted to hear about your positive experiences at the checkout. It is wonderful to know that you are consistently greeted with such a warm, patient, and supportive attitude during your visits. Thank you very much for taking the time to share your kind feedback with us. -JG

Valorada con 5 estrellas sobre 5

Popped in today for some guttering…

Popped in today for some guttering items, the sales assistant Jagoda was very helpful and nice to see a smiling face on the tills..

9 de octubre de 2026
Opinión espontánea
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Respuesta de Wickes - Thetford

Hello, We are delighted to hear that you had a great experience during your visit today. It is wonderful to know that our team member provided such helpful service and greeted you with a warm smile at the checkout while you were picking up your supplies. Thank you very much for taking the time to share your positive feedback with us. - FC

Valorada con 5 estrellas sobre 5

Bathroom

The help and advice we were given in the purchase of items for our renovated bathroom.

8 de octubre de 2026
Opinión espontánea
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Respuesta de Wickes - Thetford

Hi James,

We are glad you enjoyed your experience getting advice for your home project. Thank you for your kind feedback. -Ellysse

Valorada con 5 estrellas sobre 5

Jayne happy to help

Jayne was very helpful and and made me feel very welcome and was only too happy to help with my shopping

7 de octubre de 2026
Opinión espontánea
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Respuesta de Wickes - Thetford

We are so delighted to hear about your wonderful visit. It is fantastic to know that Jayne went above and beyond to make you feel welcome and assist you throughout your time in the store. Thank you so much for taking the time to share your warm feedback with us. -AK

Valorada con 5 estrellas sobre 5

Jane served me this morning as she does…

Jane served me this morning as she does on many mornings. Jane is competent helpful and always greets customers with an infectious smile. Well done Jane keep being you!

7 de octubre de 2026
Opinión espontánea
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Respuesta de Wickes - Thetford

Thank you so much for taking the time to leave such a wonderful review. We are absolutely delighted to hear about your positive experiences and that Jane consistently brightens your mornings with such cheerful, helpful, and efficient service. Your kind words mean a great deal to us, and we look forward to seeing you again soon. -AK

Valorada con 5 estrellas sobre 5

I don't often visit Wickes in Thetford

I don't often visit Wickes in Thetford, but when I do, the staff are all very helpful. If I can't find what I'm looking for, I will be shown where the items are. Customer service is great, especially Jayne! I would definitely recommend Wickes for all your DIY products.

4 de octubre de 2026
Opinión espontánea
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Respuesta de Wickes - Thetford

Hello Sally, We are so pleased to hear that you have had such positive visits to our store. It is wonderful that our team was on hand to guide you to the right items and provide such helpful, outstanding customer service. We truly appreciate your kind recommendation and look forward to welcoming you back for your future DIY projects. -JG

Valorada con 5 estrellas sobre 5

Jagoda was attentive and polite and…

Jagoda was attentive and polite and sure she will be an asset to your company.

3 de octubre de 2026
Opinión espontánea
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Respuesta de Wickes - Thetford

We are so pleased to hear that you had such a positive experience with Jagoda. It is wonderful to know that you received such thoughtful and polite service, and we truly appreciate you taking the time to share your kind feedback. -AK

Valorada con 5 estrellas sobre 5

Thetford store is well stocked also…

Thetford store is well stocked also friendly and helpful staff working over there a specifically Jagoda 5 star for my

3 de octubre de 2026
Opinión espontánea
Logotipo de Wickes - Thetford

Respuesta de Wickes - Thetford

We are so pleased to hear about your positive visit and that our store was well-stocked. It is wonderful to know that our team provided such friendly and helpful service during your time with us. Thank you for taking the time to share your kind feedback. -AK

Valorada con 5 estrellas sobre 5

All staff very friendly and helpful at…

All staff very friendly and helpful at Thetford branch.
Jagoda on the tills was helpful.

3 de octubre de 2026
Opinión espontánea
Logotipo de Wickes - Thetford

Respuesta de Wickes - Thetford

We are delighted to hear that you had such a great experience at our store. It is wonderful to know that our team was so friendly and provided great assistance on the tills during your visit. We truly appreciate your kind feedback. -AK

Valorada con 5 estrellas sobre 5

Welcoming

What a lovely welcome from wickes thetford store today . Walked in and got a warm welcome from the lady on the tills.
Same lady served us with the biggest smile and answered all the question about a products we was thinking of buying, and have now purchased. Thank you so much for all your help Jayne. And for such a lovely experience of the first time in your store . We will definitely be back

30 de septiembre de 2026
Opinión espontánea
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Respuesta de Wickes - Thetford

Hi, Jasmin. Thank you for taking the time to share your review with us. We're delighted to hear that, Jayne gave you such a warm welcome on your first visit to our Thetford store. It's wonderful to know her friendly service, product knowledge, and big smile helped make your shopping experience such a positive one. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Customer service

What great customer service I had today, I was having a bad day and the lady on the tills made my day a lot happier. Was so nice to be served by a lady with a big smile, very polite manner and very welcoming and happy. Jayne you are a credit to wickes making customers experience a happy and polite easy one , thank you . We wish more people were like you.

30 de septiembre de 2026
Opinión espontánea
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Respuesta de Wickes - Thetford

Hi, Sarah. Thank you for taking the time to share your review with us. We're delighted to hear that, Jayne provided such wonderful service and helped brighten your day with her warm, friendly approach. It's fantastic to know her smile, politeness, and welcoming attitude made such a positive difference to your visit. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Thanks to Jayne

Thanks to Jayne , Thetford branch.
Helped me find the right primer and gloss.
Helpful, friendly and good sense of humour .
😊

28 de septiembre de 2026
Opinión espontánea
Logotipo de Wickes - Thetford

Respuesta de Wickes - Thetford

Hello Jackie, We're so pleased to hear about your positive experience and that our team member was helpful, friendly, and had a good sense of humour! Thank you for sharing your kind feedback. - FC

Valorada con 5 estrellas sobre 5

Needed help to order a product and team…

Needed help to order a product and team member Jayne at the Thetford branch was very helpful and done my order for me . 5 stars

28 de septiembre de 2026
Opinión espontánea
Logotipo de Wickes - Thetford

Respuesta de Wickes - Thetford

Hello Liz, We're so pleased to hear that you had such a positive experience and that Jayne was very helpful with your order. Thank you for your kind feedback! -JG

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