Wickes - Torquay Opiniones 98

TrustScore: 5 sobre 5

4,8

Orchard Way, Torquay Torquay, TQ2 7FA, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Design consultant, Lorraine Littlewood made the whole experience enjoyable and hassle free. Professional and patient whilst giving excellent advice on layout and types of units. We felt very lucky t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a brand new kitchen from Wickes just before Christmas.So impressed with the service from start to finish. Lorraine the kitchen planner & design lady was super efficient from helping us choose the... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Still no response after i sent a response to your questions concerning the failure of Wickes It has been frustrating to say the least.. Where is your response to my complaint? Where’s the phone ca... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Asked Wickes Torquay to do a bathroom design, all looked great ordered but decided to use our own install, all the materials were of good quality, really pleased with the end result. Special thanks t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Torquay

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Escrito por la empresa

Promise 1

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

98 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Lorraine in Torquay was very…

Lorraine in Torquay was very understanding and had great patience with our debating the shower room.

31 de mayo de 2026
Opinión espontánea
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Respuesta de Wickes - Torquay

We're so glad to hear Lorraine provided such a positive experience. We appreciate your kind words! -AK

Valorada con 5 estrellas sobre 5

Asked Wickes Torquay to do a bathroom…

Asked Wickes Torquay to do a bathroom design, all looked great ordered but decided to use our own install, all the materials were of good quality, really pleased with the end result.
Special thanks to Teresa Gana for the design.

7 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Torquay

We're happy to hear that you were pleased with the materials and the final bathroom result. We appreciate you recognising the design from Teresa Gana. Thank you for your positive feedback! -AK

Valorada con 5 estrellas sobre 5

I visited Wickes Torquay 25th April…

I visited Wickes Torquay 25th April 2026
I was served by a young man called Russell. He made my whole visit easy and a pleasure with his helpfulness and product knowledge. I wish more shops had staff like him.

25 de abril de 2026
Opinión espontánea
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Respuesta de Wickes - Torquay

Hi Chrissy,

We're delighted to hear that your visit was made easy and a pleasure due to the helpfulness and product knowledge of Russell. We appreciate your positive feedback! -Ellysse

Valorada con 5 estrellas sobre 5

Great service from designer and planner

Design consultant, Lorraine Littlewood made the whole experience enjoyable and hassle free. Professional and patient whilst giving excellent advice on layout and types of units. We felt very lucky to have such a wonderful person guiding us through the process.
We will back when we need our bathroom designed. Thank you

14 de abril de 2026
Opinión espontánea
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Respuesta de Wickes - Torquay

Hi Jane, We're happy to hear the design consultant Lorraine made the experience enjoyable and hassle-free. It's great to know you felt lucky to have such a wonderful person guiding you through the process and that you received excellent advice. Thank you! - Sean

Valorada con 5 estrellas sobre 5

No hard sell

A big thank you to Jay West at the Torquay branch. We recently purchased a kitchen from there. A straight forward, relaxed process with many helpful ideas and designs. No hard sell. Would thoroughly recommend.

24 de marzo de 2026
Opinión espontánea
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Respuesta de Wickes - Torquay

Hi Helen, Thank you for taking the time to share your feedback with us. We are glad to hear that Jay was able to help you design and purchase your new kitchen! -Summer M

Valorada con 5 estrellas sobre 5

Teresa Gana was amazing!

Teresa Gana was amazing!
Her designs, attention to detail and professionalism were second to none!

16 de marzo de 2026
Opinión espontánea
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Respuesta de Wickes - Torquay

Hi, Emily. Thank you for taking the time to share your review with us. We're really pleased to see that Teresa was amazing and professional throughout your design process. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Fantastic service from Lorraine in…

Fantastic service from Lorraine in kitchens at wicks Torquay Lorraine made our kitchen ordering easy so helpful very patient and we would definitely recommend to our friends and family great value fantastic quality and delivery men fantastic Thank you everyone

6 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Torquay

Hi Mrs Taylor,

We're happy to hear that the service from Lorraine was fantastic! It's great to know the ordering process was easy and helpful. We appreciate your recommendation and are glad you're satisfied with the quality and delivery. -Ellysse

Valorada con 5 estrellas sobre 5

Outstanding service

Myself and my grandmother recently had the pleasure of dealing with Mr Jay West while planning a new kitchen, and we felt he truly deserved a review. From start to finish he was absolutely lovely to deal with. Jay was incredibly professional, patient, and genuinely helpful throughout the whole process.
He took the time to listen to exactly what we wanted, answered every question we had, and never once made me feel rushed or pressured. Nothing was ever too much trouble for him, and he went above and beyond to make sure everything was explained clearly and that we felt confident with my choices.
Customer service like this is rare to come by, and it really made the experience enjoyable. I would highly recommend Jay to anyone looking for a new kitchen – he is a real credit to the company.

29 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Torquay

We appreciate you sharing your experience. It's great to hear that Jay West provided such helpful and patient support during your kitchen planning. We are happy that their expertise made the process enjoyable, and we thank you for recommending our services. -AK

Valorada con 5 estrellas sobre 5

Super helpful and friendly

Super helpful and friendly, knowledgable staff! Thanks to Connor who was very patient and professional!

6 de marzo de 2026
Opinión espontánea
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Respuesta de Wickes - Torquay

Hi Julie, We appreciate you sharing your experience with us. We're so glad to hear that Connor was helpful, friendly, and knowledgeable! - Sean

Valorada con 5 estrellas sobre 5

A new Wickes kitchen with the help of Lorraine

We have purchased a new kitchen from Wickes and the design consultant Lorraine Littlewood was amazing. She took us through the whole process of choosing and designing our kitchen, making very useful suggestions along the way and helping us to sort out all the extra bits. We are extremely happy with her design and are looking forward to the installation.

11 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Torquay

Hi Hilary, We are pleased to hear that you have been working with our collegue Lorraine at our Torquay store. We look forward to hearing about your new kitchen once its installed. Thank you for your review. - DG

Valorada con 5 estrellas sobre 5

Lorraine at Wickes Torquay was just…

Lorraine at Wickes Torquay was just fabulous designing a new kitchen to replace my very tired, dated and worn 25 year old black and white units. We went with Tiverton in Bone. The units are beautiful and well made and the cost extremely competitive. Lorraine was exceptionally visionary, took my needs into account including the fact I desire symmetry but also that I’m getting older and it’s less easy to bend down to lift heavy trays out of an under counter oven. She suggested replacing the breakfast bar and instead creating a triple unit with a double oven, fridge freezer and full height larder combined. The result is a beautiful and functioning kitchen that everyone who sees it is impressed by. Thank you Lorraine. You’re an asset to Wickes ❤️

1 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Torquay

We're happy to hear that you're impressed with your new kitchen. It's great to know that the design by Lorraine met your needs so well, especially the symmetry and accessibility considerations. Thank you for sharing your positive experience, and we hope you enjoy your new kitchen for many years to come! -AK

Valorada con 5 estrellas sobre 5

I came into the store today to pick up…

I came into the store today to pick up an order and Mary signed me up to a trade account she was friendly and helpful.

6 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Torquay

Hi Paul Harris, We're happy that you found Mary friendly and helpful while setting up your trade account and picking up your order. Thanks for your feedback. -LC

Valorada con 5 estrellas sobre 5

Marie - perfect Wickes consultant!

Marie made our experience great - without question. From the outset she was so helpful and knowledgeable - from first meeting her I knew we had found our kitchen and didn’t need to look elsewhere. She took our ideas, making them work while quietly advising us along the way. She was very efficient and mindful of our budget, in the end creating a kitchen we are thrilled with!

4 de diciembre de 2025
Opinión espontánea
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Respuesta de Wickes - Torquay

We appreciate you sharing your feedback with us. We're happy to hear that you had a great experience with Marie and that you found the advice helpful. It's great to know that she created a kitchen you are thrilled with. -AK

Valorada con 5 estrellas sobre 5

Mary was very helpful and pleasant and…

Mary was very helpful and pleasant and made me feel at ease as I am a pensioner

28 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Torquay

Hi Tina, we appreciate you sharing your experience. We are happy to hear that our staff was helpful and made you feel comfortable during your visit. -LG

Valorada con 5 estrellas sobre 5

Really impressed

We have recently had our Kitchen, downstairs toilet, Bathroom and new shower room put in. We approached Wickes having seen some of their work in our friends houses.

From start to finish they were really good, Marie was our designer. She visited the house and we were able to show her the rooms we wanted worked on and explained the sort of style we wanted. She went away and came up with some designs and we went to see them 4 days later. What Marie has designed was great and fitted the brief really well. We decided to go with it.

Wickes appointed us some local builders to do the fitting, who were amazing. Between Marie and the fitters they managed the whole project in terms of deliveries, timings and time scale. In the space of four weeks the whole project was done and working.

We really would recommend Wickes, all the products are great quality and, apart from a couple of little alterations, everything went to plan.

1 de diciembre de 2025
Opinión espontánea
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Respuesta de Wickes - Torquay

Hi Paul.

We're happy to hear that you had such a positive experience with your recent projects! It's great to know that the designs met your expectations and that the installation process went smoothly. We appreciate you recommending our services and products.
- PP

Valorada con 5 estrellas sobre 5

Tony was excellent and extremely…

Tony was excellent and extremely helpful with our paint match. He made time to ensure we had the right paint. He suggested mixing a tester first to ensure it was right. Would definitely be back.

24 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Torquay

Hi Karen.

We're happy to hear that our team member was so helpful with your paint match! We appreciate you mentioning the suggestion to test the paint beforehand. We look forward to seeing you again.- PP

Valorada con 5 estrellas sobre 5

New Kitchen

From start to finish i was very happy with my purchase of my new kitchen, after speaking to Lorraine and arranging for to get the kitchen planned by someone who knows better than me(the advice was invaluable).Then i visited the showroom once again to tweak a few minor issues and signed the bottom line,at no time did i feel pressured into the purchase, as that would put me off, so finally 10 out of 10 for Wickes and of course Lorraine a credit to the company.

10 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Torquay

Hi George, Thank you for taking the time to share you experience. It is wonderful to hear that you were pleased with the service you received and hope you love your new kitchen. -SM

Valorada con 5 estrellas sobre 5

Excellent Service From Tony.

I went into the Edginswell/Torquay branch as I needed some new halogen bulbs for my bathroom. I was struggling with the Watts and other jargon so I asked the assistant for some help.
I had taken an old bulb in with me and the assistant who's name was Tony was so helpful. He found the items I needed but discovered the labeling needed to be sorted and took me to the till ans scanned the correct box for payment.
He is a great asset to Wicks.
Thank you Tony

10 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Torquay

Hey Nigel, thanks for your wonderful feedback, and I'm delighted that Tony was first class throughout your visit to our Torquay store! - Dylan

Valorada con 5 estrellas sobre 5

Exceptional Customer Service.

I visited the store recently, and had an issue with the company administering the car park. I contacted the store Operations Manager Danielle Wyatt, who bent over backwards to resolve the issue for me. I can truly say it is a rare thing today to find someone who takes on your case, and gives you the reassurance that they have your best interests as their primary goal. Thank you Danni.

8 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Torquay

Hi Derek, we appreciate you taking the time to share your experience. We are so happy to hear that a member of our team was able to help resolve the parking issue. It's great to know that their efforts made a positive difference for you. -LG

Valorada con 5 estrellas sobre 5

Great selection of products with…

Great selection of products with knowledgeable staff.
Mary was very helpful on checkout.

21 de diciembre de 2025
Opinión espontánea
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Respuesta de Wickes - Torquay

Hey Mr Mayer, thank you for your incredible feedback, and I'm delighted that Mary was really helpful in our Torquay store! - Dylan

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