Wickes - Tottenham Opiniones 

161
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TrustScore: 4 sobre 5

4,1

734-736 Seven Sisters Road, Tottenham London, N15 5NH, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Best customer service I have ever received from Chantelle at Tottenham store. Chantelle was so helpful and even asked the manager Nadeem to put the lawnmower I purchased together for me, after the on... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Store manager Phillips has rude , unprofessional and bossy attitude. I done click n collect which has separate till for it so I went for that till n start waiting that someone serves me n he came n as... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Anthony made my trip to Wickes Tottenham today worthwhile. He was extremely helpful,professional,patient and knowledgeable. Although the product I wanted was not stocked in Wickes stores, Anthony went... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Henry E was fantastic, he tried to find me the Mould Removal Foam Sprey in the store it was out of stock, then he tried to order ot but it wasn’t available… and then he help me to find the mould rem... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Tottenham

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 734-736 Seven Sisters Road, Tottenham, London, N15 5NH, Reino Unido

  • +442088009966

4,1

Muy bueno

TrustScore: 4 sobre 5

161 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(161)

14.688 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Abysmal

My entire experience from 'design' to install has been abysmal. Wickes design team and customer service team have provided no value, have made multiple mistakes and been wholly intransparent.

The installers caused damage to my house, were incredibly rude and intimidating and made multiple major mistakes that have cost me money.

The project took double the time indicated, I have spent an inordinate amount of money and the waste remains on my property over a week after my bathroom was completed.

As a young woman living alone, I actively discourage anyone from using Wickes.

11 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

We appreciate you sharing your experience. We're sorry to hear about the issues with the design, installation, and customer service. We take your concerns seriously and have sent you a request for further information so we can look into this further for you
-AF

Valorada con 5 estrellas sobre 5

Roxy wickes seven sisters deserves…

Roxy wickes seven sisters deserves 10stars
Great service, super helpful

9 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

We're happy to hear that you had such a positive experience! Thank you for your kind words and for recognizing our team's helpful service-GS

Valorada con 5 estrellas sobre 5

Working with Tolullah

We had the opportunity to work with Tolullah Aiyela at Tottenham Wickes and she was amazing, from the first interaction to the end, she was constructive, friendly, helpful, professional, detailed and very much experienced which made us feel at ease and got the best design for our kitchen!
I highly recommend working with her.

14 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

We appreciate you taking the time to share your positive experience. We're so glad to hear that you found your kitchen design experience helpful and professional, and we thank you for your recommendation! TW

Valorada con 5 estrellas sobre 5

Very happy with our kitchen from Wickes…

Very happy with our kitchen from Wickes Tottenham. Costas walked us through the design process with great patience and support, giving us lots of options for our limited budget and timescale. I think he and the team went out of their way to help us with what otherwise felt like an overwhelming renovation. The kitchen cabinetry is robust and works well with our choice of appliances.

25 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

Hey there, thanks for your amazing review, and I'm glad you enjoyed the service from Costas throughout your kitchen design experience, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Patient, thorough and great product knowledge

We had a appointment with Costas Christou at Wickes Tottenham store to look at getting a new bathroom designed and installed. Costas was polite, attentive and very thorough. He listened to our requirements and made some good suggestions without ever taking over. He clearly knew the products well and this made what could be a quite daunting process a really pleasant experience. It was a relaxed and productive meeting, and we went ahead and ordered a new bathroom! We are looking forward to seeing our plans come together and know that Costas will be available should we have any queries or require any reassurance.

11 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

We are so pleased to hear about your positive experience with Costas. It is wonderful to know that he was able to provide you with the expert guidance and support you needed to create a bathroom that meets your needs. We strive to provide our customers with exceptional service, and we are delighted that Costas was able to deliver on that promise. We are confident that you will be happy with the final result. TW

Valorada con 5 estrellas sobre 5

Ensuite bathroom project

Costas Christou, design consultant at Wickes Tottenham, is great to work with. Not only is he incredibly knowledgeable, he is polite, very patient and explained the whole process really well. I had previously worked with Costas 2 years ago and he even remembered things about where I live! Great service and highly recommended.

5 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

Thank you for your kind words and five-star review. We are thrilled to hear that you had such a positive experience with our design consultant Costas. We are proud of our team and their commitment to providing excellent customer service. We appreciate your feedback and hope you enjoy your new project-GS

Valorada con 1 estrellas sobre 5

Wickes Tottenham poor delivery service…

I tried to get some materials delivered by Wickes. Since outsourcing their delivery service to a third party (Wincanton) the standards have got noticeably worse. I had a missed appointment due to insufficient time for me to meet the delivery driver, and a second visit had the same issue. Despite going into the store and telling them of the issue and them passing the info onto the courier advising I needed more time to get back home i still had the same problem. In the end I had to tell them to leave everything in the front garden with the hope that it never got nicked. It's not that difficult for the driver to give more than 10 mins notice is it!?

26 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

We appreciate you taking the time to share your experience. We understand your frustration with the delivery issues you encountered. We strive to provide a seamless and reliable delivery service, and we are disappointed to hear that your experience did not meet your expectations. We will share your feedback with the relevant teams to ensure that we can improve our delivery service and provide a better experience for our customers. TW

Valorada con 5 estrellas sobre 5

Amazing guy

Amazing guy, great service. Highly recommended.

10 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

Thank you for your kind words. We're thrilled to hear you had a positive experience and appreciate you recommending us. TW

Valorada con 5 estrellas sobre 5

Costas Christou in the Tottenham…

Costas Christou in the Tottenham showroom was excellent, and was a steady hand that helped us with the process. Would recommend again!

8 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

Hey there, thanks for your five-star review, and I'm glad you enjoyed the service from Costas in our Tottenham store. - Dylan

Valorada con 5 estrellas sobre 5

Helpful staff and great kitchen design

I ordered a kitchen from Wickes Tottenham - Costas assisted us with the design and order, he was incredibly knowledgeable and helpful in designing what we needed. As we needed delivery quickly, he also went out of his way to get our order booked in immediately and even arranged to bring the delivery date forward. A big thank you to Costas and Bhuv who both were really great.

27 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Costas and how pleased you are with the service they provided. We do greatly appreciate this feedback and how pleased you are with the service they provided. - FB

Valorada con 5 estrellas sobre 5

Great service from Costas in Tottenham

We bought a kitchen from the Wickes Tottenham (North London) showroom. Brilliant service from Costas. Helped explain our options, guided us where we need advice, but never felt pushed or sold to. Great service!

13 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

Hi Brook, Thank you for your kind words about our Tottenham showroom and Costas. We're thrilled to hear that you found him helpful and that he was able to guide you through your kitchen choices. We appreciate your feedback and hope you enjoy your new kitchen! - SF

Valorada con 5 estrellas sobre 5

Thank you Aishah

Aishah was very helpful in helping me to set up my wickes pro app, which has helped me to save money on my purchases. 5 star customer service as always from Wickes, Tottenham. Thank you.

3 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

Hi Charlie, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Roxy was great

9 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

Hi Lisa, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 4 estrellas sobre 5

Friendly atmosphere

My experience with wicks with a member of your staff call Roxy she make you feel very relax with her professional and warm and friendly personality which she would go that extra mile for the customer I would definitely shop there again

22 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

Hi Tony, thanks for taking the time to share this feedback, we are pleased to hear that Roxy made you feel very relaxed and wanted to the extra mile for you, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

Had a very positive experience with…

Had a very positive experience with Costas from the Tottenham showroom, who really took the time to think about what would work best for my kitchen and bathroom. He really took into account my needs and budget. Thank you very much, Costas!

15 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

Hi Rachel, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Costas in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

I popped into the Tottenham store a few…

I popped into the Tottenham store a few days ago and met the star that is Aishah.
Her helpful response to assistance in an ongoing client project was outstanding.
I was so pleased I can't wait to receive that service again when I'm back. Please pass on my thanks to Aishah. I was in a rush and had to get the kids to school. I did want to pass this on to the manager but was in a rush.

27 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Aishah in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Aisha went out of her way to make sure…

Aisha went out of her way to make sure I knew where the materials were. She was very pleasant and helpful!

28 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

Hi Ameka, We're so glad to hear about your positive experience! We appreciate you taking the time to share your feedback. We're proud of our team members and their commitment to providing excellent customer service. - SF

Valorada con 5 estrellas sobre 5

Necibe was excellent

Necibe was excellent
Great service, creativity. Gave us a good discount. And she’s good fun too.

21 de agosto de 2024
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

Hi Nick, thanks for taking the time to share this feedback, we are pleased to hear that Necibe was excellent and provided you with a great service, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

Great shop

Great shop, baying materials there nearly every day .Grate supporting team
Especially Aishah

23 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

Hi Dawid, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Aishah in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

We had a great customer service from… Roxy Stetco

We had a great customer service from Roxy Stetco. Very kind, reliable and patient woman. Thank you for your service.

24 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Tottenham

Respuesta de Wickes - Tottenham

Hi Mimoza, thanks for taking the time to share this feedback, we are pleased to hear that Roxy was very kind and reliable, we appreciate you taking the time to let us know. RD

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