Wickes - Watford Opiniones 

196
•
TrustScore: 4.5 sobre 5

4,6

Otterspool Way, Watford Hertfordshire, WD25 8HL, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were lucky to have Aidan take us through the store to answer all of our questions about our renovation plans. He gave us excellent advice and what to avoid going forward. He has a wonderful manner... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

A cancelled order within hour of order (different product re ordered) original order got delivered despite cancellation. Then had take 2-3 weeks to get collected. still not done as of today. still wai... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kirti & Hannah helped to order bathroom tiles that were not all in stock. They called up local nearby stores to check the availability and reserved the remaining tiles required. Additionally Ben... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Outstanding customer service from Leo at the Watford branch. From the moment we arrived, he greeted us warmly, offered assistance, helped us locate the paint colour we needed, and even carried the ite... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Watford

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Otterspool Way, Watford, Hertfordshire, WD25 8HL, Reino Unido

  • +441923225554

4,6

Excelente

TrustScore: 4.5 sobre 5

196 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(196)

14.656 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Had great help from Leo on the 17th…

Had great help from Leo on the 17th with some decking polite young man and was very helpful was really happy with his experience

17 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Watford

Respuesta de Wickes - Watford

We appreciate your positive feedback! We're so glad Leo provided such helpful and polite service. Thank you! -AK

Valorada con 5 estrellas sobre 5

We were lucky to have Aidan take us…

We were lucky to have Aidan take us through the store to answer all of our questions about our renovation plans. He gave us excellent advice and what to avoid going forward. He has a wonderful manner and is very knowledgeable and professional. Well shop here instead of B&Q because of the fantastic customer service you get at Wickes. 10/10. Great job !

13 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Watford

Respuesta de Wickes - Watford

Hi Geoffrey, we're so glad to hear about your excellent experience with Aidan. It's wonderful that you received such helpful advice and professional service for your renovation plans. We appreciate your kind words. -LR

Valorada con 5 estrellas sobre 5

Leo was very helpful today when we…

Leo was very helpful today when we needed help with the trolley when we returned a heavy large item. Thanks Leo !!

13 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Watford

Respuesta de Wickes - Watford

Hi Sonia, we're glad Leo could assist you with your return. We appreciate your kind words! -LR

Valorada con 5 estrellas sobre 5

Hannah took the time to help me find…

Hannah took the time to help me find all the right products for laying my floor. Looked at multiple different grouts and really supported me. Thank you Hannah 😊

20 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Watford

Respuesta de Wickes - Watford

Hi, we're so glad Hannah helped you find the perfect products for your flooring project and provided excellent support! -LR

Valorada con 5 estrellas sobre 5

Very helpful team at Watford Wickes

We were served by Hannah with some trellising which was stored underneath a number of other items, and was a bit buried. Hannah was very happy to help us and clearly enjoys her job and takes pride in her work. A real asset to Wickes.

19 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Watford

Respuesta de Wickes - Watford

Hi, Julie. Thank you for taking the time to share your review with us. We are really happy to see that, Hannah, provided excellent customer service during your visit to buy some trellising. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

Few reasons

Few reasons
As a customer looking lost I was approached by a chap called Gordon
He asked if I needed assistance, quickly I said yes !
I have started building a wooden summerhouse in my back garden.
Not unfamiliar with carpentry, the main frame is 70% completed.
Gordon listened to my issues and suggested several ways to overcome every issue. An experienced trader himself, his understanding and advice was absolutely brilliant.
Thank you Gordon
I’ll be back as I need to order roofing and insulation materials to complete my project ..

13 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Watford

Respuesta de Wickes - Watford

Hi Derek, We are so happy to hear about your positive experience and the excellent assistance you received. We are glad Gordon could provide helpful advice for your summerhouse project. We look forward to assisting you again with your roofing and insulation needs. - Sean

Valorada con 5 estrellas sobre 5

Tom Collins - Bathroom design advisor

Tom Collins who was the design specialist was very helpful & provided excellent plan of the new bathroom.

4 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Watford

Respuesta de Wickes - Watford

Hi, Thanks for taking the time leaving your review. We're happy to hear that Tom was able to help you design your new bathroom and provided and excellent plan. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

Watford Wickes the best!

Have to say watford is best Wickes store for helpfulness! Store manager and Sara (always happy and cheerful even though she’s on early shift!) were unbelievably helpful It’s now our go to and preferred Wickes store Awesome customer service there!

5 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Watford

Respuesta de Wickes - Watford

Hi, Donna. Thank you for taking the time to share your review with us. We're delighted to see that, Sara, is always friendly, cheerful and really helpful during your visits, making for a great shopping experience. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Lots of choice and options in this…

Lots of choice and options in this store and for reasonable prices! We were helped out by Leo today who took his time to go through various options with us and get the most out of our visit. Many thanks!

4 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Watford

Respuesta de Wickes - Watford

Hi Imrana, Thank you for taking the time to share your feedback with us. It is great to hear that Leo provided excellent customer service! -SM

Valorada con 5 estrellas sobre 5

Great help from Gordon

I was in the middle of a DIY project here in Watford and, like many DIYers, I walked into the store with a million questions and a bit of uncertainty. I was lucky enough to meet Gordon, and I cannot thank him enough for his help.
Gordon didn’t just point me to a shelf; he truly listened to what I was trying to achieve. He shared insights from his years of experience that I never would have thought of on my own. It’s rare to find someone so kind, patient, and genuinely invested in helping a customer succeed. He turned a confusing part of my project into a clear plan.
Wickes is lucky to have someone with his expertise and heart on the team. If you’re heading into the Watford branch and need someone who actually cares about your project, look for Gordon!"

6 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Watford

Respuesta de Wickes - Watford

Hi Kapil. We appreciate you sharing your experience. It's wonderful to hear that Gordon was so helpful during your DIY project in Watford. We're pleased they provided valuable insights and support. Thank you for your positive feedback. - Sean

Valorada con 1 estrellas sobre 5

A cancelled order within hour of order…

A cancelled order within hour of order (different product re ordered) original order got delivered despite cancellation. Then had take 2-3 weeks to get collected. still not done as of today. still waiting for my refund despite should NEVER have been delivered. Phoned and emailed several times. kept on hold today for 45 mins !!!

30 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Watford

Respuesta de Wickes - Watford

Hi David, We regret to hear about the issues with your cancelled order, the delayed collection, and the refund. We apologize for the long wait times you experienced when contacting us. I Have requested further information to have this looked into, and we'll investigate this situation. - Sean

Valorada con 5 estrellas sobre 5

Fantastic experience in this Wickes

Fantastic experience in this Wickes. Staff very helpful, products stocked regularly. Leo was very helpful in helping me find what I needed. Recommended store.

19 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Watford

Respuesta de Wickes - Watford

We appreciate you taking the time to leave us this review. We're happy to hear that Leo was helpful and that you found what you needed. -AK

Valorada con 5 estrellas sobre 5

When I went into the Watford store I was greeted by Lee.

When I went into the Watford store I was greeted by a lovely young man called Lee who helped me find the paint I was looking for. They didn't have 5ltrs of Soft truffle in stock and he pointed out that it would be cheaper to buy the 2 x 2.5ltrs which was in store. Such a lovely polite helpful young man.

18 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Watford

Respuesta de Wickes - Watford

We're happy to hear that you had such a positive experience in our Watford store. We appreciate your kind words and are so glad that Lee was able to help you find what you needed and helped you save some money! - Sean

Valorada con 5 estrellas sobre 5

Wickes, Watford

Our visit at Wickes, Watford, was made much more enjoyable by the helpfulness, friendliness and efficiency of Maria. She should be commended for her people skills.

9 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Watford

Respuesta de Wickes - Watford

Hi Olwyn, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a great experience in store with Maria! -SM

Valorada con 5 estrellas sobre 5

Helpful service with a smile

I was served by Maria at the checkout who was just a pleasure to deal with. She was very helpful and explained there was special 15% discount on all products so of course I bought a few extra items. I hope this review is shared with her. She deserves to be commended by her manager for consistent good work.

9 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Watford

Respuesta de Wickes - Watford

Hi David, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Maria was able to delivery quality customer service and help you out in store! -SM

Valorada con 5 estrellas sobre 5

Great design service

Tom from Watford store was great in planning out my Madison kitchen. I knew what I was looking for and he helped me bring it to life and think of all the finishing touches it needed.

Delivery was arranged to suit my timeline and arrived with no issues.

4 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Watford

Respuesta de Wickes - Watford

We're happy to hear that Tom was great in planning your Madison kitchen. We appreciate that they helped bring your vision to life and that the delivery was arranged to suit your timeline. Thank you for your feedback. -AK

Valorada con 5 estrellas sobre 5

Great local branch

I use this branch very often.. helpful staff if its not in stock they order it in for me..
Kirti was especially helpful

8 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Watford

Respuesta de Wickes - Watford

Hi Mr Christopher Charles,

Thank you for sharing your feedback with us. We're delighted to hear the staff are helpful during your visits. We appreciate you highlighting the service you received from Kirti. -Ellysse

Valorada con 5 estrellas sobre 5

I always find the staff most helpful in…

I always find the staff most helpful in this store, particularly Maria who gives very good advice & always makes sure that we find everything we need. Nothing is too much trouble. Great service. Thank you.

2 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Watford

Respuesta de Wickes - Watford

Hi Moira, Thank you for taking the time to share your experience with us. It is great to hear that you had a positive experience in store with Maria and the team! -SM

Valorada con 5 estrellas sobre 5

Very helpful with helping me with…

Very helpful with helping me with selecting the right product and guidance in where to find it with a very polite staff member when purchasing the item at the till.

27 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Watford

Respuesta de Wickes - Watford

Hi Ricky, We appreciate you taking the time to leave us a review. We're happy to hear that our team was helpful and polite in guiding you to the right product. -SM

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