Wickes - Welwyn Garden City Opiniones 

154
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TrustScore: 5 sobre 5

4,9

1 Bessemer Road, Welwyn Garden City Hertfordshire, AL7 1GF, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ollie did a great job - I highly recommend going with him for the design. He always responded quickly and went beyond what was needed (eg spending extra time on the visual design to make sure we could... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We'd like to leave a review to recognize the excellent customer service we received this evening. We first asked Harrison some questions relating to paint, he was polite and professional and helped us... Ver más

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Valorada con 1 estrellas sobre 5

Absolute waste of time. Booked in for a bathroom and kitchen design appointment. The person was so uninterested, would not look at our drawings or measurements. Did not offer any real advice and w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First time going to Wickes WGC and we are incredibly impressed by the customer service. The level of kindness, knowledge for the products, patience and genuine care Greg & Shereese showed us while pic... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Welwyn Garden City

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 1 Bessemer Road, Welwyn Garden City, Hertfordshire, AL7 1GF, Reino Unido

  • +441707428652

4,9

Excelente

TrustScore: 5 sobre 5

154 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(154)

14.609 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Highly recommended

A well - stocked shop with very helpful customer service. I chose Wickes to get a few bits and bobs from as they supported a local school that I work for with a generous grant and a donation of play resources, which is very rare these days and has made a huge difference to our children. I got expert advice on wood paints, gardening products at a good price and a few very useful bits for my DIY projects, which were all easy to find. Highly recommended. Thank you!

26 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

Hi Ela, Thanks for taking the time leaving your review. We're happy to hear that our support for the local school has made a difference. We're also glad you found our products and advice helpful for your projects. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

I’m so impressed with Wickes in Welwyn…

I’m so impressed with Wickes in Welwyn Garden City. They have been incredibly generous to Holy Family school, donating funds and a high-quality playhouse for the OPAL project. It’s rare to find a big brand that truly invests in the local community. A huge thank you to Michael the manager for being so helpful and making a real difference for the children!

28 de octubre de 2025
Opinión espontánea
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Respuesta de Wickes - Welwyn Garden City

We appreciate you taking the time to leave your review. We're happy to hear that our branch was able to donate funds and a playhouse to Holy Family school for the OPAL project. We're glad that it made a difference for the children. -AK

Valorada con 5 estrellas sobre 5

Order a click and collect it was ready…

Order a click and collect it was ready within 5 mins!
When picking up I needed further assistance with plasterboard and Greg was super helpful. I would highly recommend this store

10 de abril de 2026
Opinión espontánea
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Respuesta de Wickes - Welwyn Garden City

Hi Elaine,

We're happy to hear that our click and collect service was efficient for you. We're also delighted that Greg was able to assist you further. Thanks for recommending our store! -Ellysse

Valorada con 1 estrellas sobre 5

Absolute waste of time

Absolute waste of time.

Booked in for a bathroom and kitchen design appointment. The person was so uninterested, would not look at our drawings or measurements. Did not offer any real advice and wanted us to rebook a home visit appointment. We were there for 5min. Absolutely wasted our time, we had set our Sunday aside to talk to a professional and go through our options. He clearly did not want to do anything and happily let us leave.

22 de marzo de 2026
Opinión espontánea
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Respuesta de Wickes - Welwyn Garden City

We appreciate you taking the time to share your experience. We're sorry your design appointment was not helpful and that the team member didn't meet your expectations or show any interest. We have requested additional information, so we can get this looked into further for you. -AK

Valorada con 5 estrellas sobre 5

Great customer service from Chris.

Today my husband and I were helped by Chris who was fabulous. He helped us determine product codes to ensure we bought the right tiles and helped move items for us when we couldn't. Please pass on our thanks to Chris for his wonderful customer service. We really appreciate it.

8 de marzo de 2026
Opinión espontánea
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Respuesta de Wickes - Welwyn Garden City

Hi Mrs Johnson, Thank you for taking the time to share your experience with us. It is wonderful to hear that Chris was able to help you find what you were looking for! -SM

Valorada con 5 estrellas sobre 5

Me and my partner went to the store to…

Me and my partner went to the store to grab some tools and we had a lovely experience with the kindness of the staff that was there I would definitely recommend it all of the other people
Name of staff Mitchell Carter

28 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Welwyn Garden City

Hi Alex, We're happy to hear that you and your partner had a lovely experience in our store. We appreciate your kind words regarding our staff's kindness and your recommendation. - Sean

Valorada con 5 estrellas sobre 5

I was so impressed with Mitchell I went…

I was so impressed with Mitchell I went back and bought my sink taps which he helped me choose

28 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Welwyn Garden City

Hi Jay, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Mitchell was able to help you choose which sink tap to go with! -SM

Valorada con 5 estrellas sobre 5

Fantastic service and a friendly team…

Fantastic service and a friendly team :) the help and guidance I got from the staff on my last visit was brilliant. I will be back again!

7 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Welwyn Garden City

Hi, NK. Thank you for taking the time to share your review with us. We are really happy to see that you found our team to be friendly and helpful. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Kitchen design service

We used Wickes to design and fit our new kitchen.
The design team were informative and the products were good quality. They arranged for a fitter to install who was also very knowledgeable.

17 de octubre de 2025
Opinión espontánea
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Respuesta de Wickes - Welwyn Garden City

Hi, Laura. Thank you for taking the time to share your review with us. We are happy to see that your design process was informative, and the products were good quality. We're also pleased to see that your installer was very knowledgeable. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

Great shopping experience

Great shopping experience. Got everything we needed. Very helpful staff.

7 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Welwyn Garden City

Hi Jim

We appreciate you sharing your experience. We are happy you found everything you needed and that our staff was helpful.- PP

Valorada con 5 estrellas sobre 5

Staff are supporting without being…

Staff are supporting without being pushy and ready to help

1 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Welwyn Garden City

Hi Mandi.

We're glad our staff provided helpful support. Thank you for your positive feedback, we appreciate it!- PP

Valorada con 5 estrellas sobre 5

Knowledgable staff

I’m always popping in for odd bits and bobs for DIY jobs (most recently installing a frame tv 😭). The staff are very handy when I come in for something I don’t know anything about, always happy to point in the right direction without making me feel silly for asking. Definitely would feel comfortable coming back here for bigger jobs too.

7 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Welwyn Garden City

Hi, Mike. Thank you for taking the time to share our review with us. We are really pleased to see that you find our staff to be helpful and friendly during your visits. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

Great advice and help

Amy Tang was really helpful in helping us plan and source a new shower room. She was proactive, enthusiastic and really knowledgeable. Amy was also extremely patient when our order needed to be changed. She’s great and we’d highly recommend her.

31 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Welwyn Garden City

Hi Julie, We appreciate you sharing your experience. We're happy to hear that Amy was helpful, proactive, enthusiastic, and knowledgeable when planning your new shower room. We value your recommendation! -SM

Valorada con 5 estrellas sobre 5

The whole experience was very easy and…

The whole experience was very easy and straightforward, I booked the appointment online then met with Amy, who was wonderful, using her experience and knowledge I was provided with plans and illustrations for the bathroom that I wanted and at a decent price.

21 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Welwyn Garden City

Hey Ray, thanks for your five-star review of the bathroom design experience you had with Amy at our Welwyn store. It makes us proud you're happy with the design and enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Went to the Welwyn store today and got…

Went to the Welwyn store today and got everything I needed to paint my bathroom with the help of a lovely lady Jen, very helpful and knowledgeable, thank you!

20 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Welwyn Garden City

Hey Stuart, thank you for your amazing feedback and I'm delighted that Jen was able to help you out in our Welwyn Garden City store! - Dylan

Valorada con 5 estrellas sobre 5

Mitchell, Chris and Dora

Mitchell, Chris and Dora were very helpful and lovely! Would highly recommend :)

19 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Welwyn Garden City

Hi Natasha.

We appreciate your kind words and are so glad that you found our team members helpful and lovely. Thank you for the recommendation!- PP

Valorada con 5 estrellas sobre 5

Great store we're super friendly staff

Great store we're super friendly staff. I was a pleasure to shop there.

17 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Welwyn Garden City

We appreciate you sharing your experience. We are happy you enjoyed shopping at our store and found our staff friendly.- PP

Valorada con 5 estrellas sobre 5

Wonderful service

We recently visited Wickes in Welwyn Garden City and had an outstanding experience from start to finish.

A special thank you to Amy Tang, who provided truly exceptional service. She personally came to our home, carefully measured the space and created a thoughtful and well designed plan for our new bathroom. What really stood out was the time she took to explain every decision she made, from layout choices to practical details, ensuring we felt confident and informed throughout the process.

Her professionalism, expertise and friendly approach made everything feel straightforward and stress free. We are absolutely delighted with the service and would not hesitate to recommend Wickes in Welwyn Garden City, especially Amy, to anyone planning a new bathroom.

14 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Welwyn Garden City

Hi, Rob. Thank you for taking the time to share your review with us. We are really happy to see that your design consultant Amy at our Wickes store in Welwyn Garden City was professional and friendly from start to finish, providing a stress-free design experience. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

We had a fantastic experience working…

We had a fantastic experience working with Oliver at Wickes on the design of our kitchen and bathroom. From start to finish, he made the entire process feel effortless. Oliver has a great eye for style and design, and his taste really helped bring our ideas together into something even better than we imagined.

He was professional, approachable, and attentive to every detail, making sure everything suited our needs perfectly. Nothing felt like too much trouble, and his guidance gave us complete confidence throughout the project.

Thank you Oliver!

14 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

We appreciate you sharing your kitchen and bathroom design experience. We're happy to hear that the process felt effortless and that Oliver's style and design sense exceeded your expectations. We value your feedback! -AK

Valorada con 5 estrellas sobre 5

Top service this evening from Mitchell…

Top service this evening from Mitchell & Dora. Thanks for being so helpful with regards to service and then going above and beyond to help with my lost phone… doh!

A credit to your store guys ☺️

12 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

We're so happy to hear that you received top service and assistance with your lost phone. We appreciate you acknowledging Mitchell and Dora's dedication and your kind words! -AK

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