Wickes - Welwyn Garden City Opiniones 

156
•
TrustScore: 5 sobre 5

4,9

1 Bessemer Road, Welwyn Garden City Hertfordshire, AL7 1GF, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Harrison is a great asset to your store.He was really friendly and helped me to get my materials and load them onto the vehicle!Excellent customer service and great value for materials in store.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very professional knowledgeable approachable and Greg went above and beyond to help me out . Give that man a raise

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ollie did a great job - I highly recommend going with him for the design. He always responded quickly and went beyond what was needed (eg spending extra time on the visual design to make sure we could... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Absolute waste of time. Booked in for a bathroom and kitchen design appointment. The person was so uninterested, would not look at our drawings or measurements. Did not offer any real advice and w... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Welwyn Garden City

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 1 Bessemer Road, Welwyn Garden City, Hertfordshire, AL7 1GF, Reino Unido

  • +441707428652

4,9

Excelente

TrustScore: 5 sobre 5

156 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(156)

14.688 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Another A+++ customer service experience at the Welwyn store

Cannot thank Wickes Welwyn Garden enough, this time massive shout out to Michael , Greg and Frankie....

I popped in to see some kitchen worktops and Michael got the forklift out and took several down so I could compare. Then Greg came along and helped too. Not only did they both take the kitchen worktops down they also helped me choose and decide. They provided a lot of care and input into helping me making my decision.

In the middle of that Frankie came along and also helped me to choose then helped with a different query I had around oven housing and took me to the area were the plint, end panel and housing were as I was going to B+Q but he saved me a trip.

In the end I bought both worktops plus all the other bits too.

This is the second time in 2 months I have received exceptional customer service, kindness and support from the Welwyn branch.

I almost am hesitating to send this in out of fear if word catches I will somehow lose out on the excellent support I receive every time from this store.

Thank you so much Michael, Frankie and Greg, your professionalism, kindness and care were so much appreciated.

10 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

Hey Dee, thanks for your amazing review and it makes us proud that Michael, Greg and Frankie in our Welwyn Garden City were all first class throughout your visit! - Dylan

Valorada con 5 estrellas sobre 5

Dora is awesome!

Dora is awesome! Answered my basic questions and was very friendly, swift and responsive! All the staff in general very funny and welcoming! I will definitley shop again at this particular branch! (if anything else is required) Thank you!

14 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

We appreciate you taking the time to leave us this fantastic feedback! We are so happy to hear that you had such a positive experience in our store and that our team was so helpful-GS

Valorada con 5 estrellas sobre 5

The amazing team at Wickes Welwyn Garden City

I don’t usually leave reviews but I had such a brilliant experience at Wickes in Welwyn Garden City that I had to say something.

I was sent there by my builder and honestly had no clue what I was doing. I wasn’t sure what to ask for or where to find anything. But from the moment I walked in, Shereese, Dora and Nathaniel were so welcoming, patient and incredibly helpful. They made me feel at ease straight away, took the time to guide me through everything and explained things clearly without ever making me feel silly for not knowing.

Their kindness and professionalism really stood out and to top it off, they even brought all the items to my car and helped me load them. That level of service is rare these days and truly appreciated.

It is also clear that the whole team works so well together because of the amazing manager. The positive atmosphere and team spirit are obvious. It is no surprise the staff are so lovely and helpful when they are clearly part of such a well-led and supportive environment.

Thank you all so much. You turned a confusing errand into a really pleasant experience. I will definitely be back and will be recommending this branch to others!

12 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

We are so happy to hear about the brilliant experience you had at our location. It's wonderful that our team made you feel at ease and provided such helpful guidance. We appreciate you recognizing their kindness, professionalism, and the positive team environment. Thank you for your recommendation!-GS

Valorada con 5 estrellas sobre 5

Helpful staff

I have been using this branch for some time. Always well stocked and friendly staff. I found Piotr very helpful today who helped me find sand for a children’s sandpit.

11 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

Hi Seb, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service from Mitchell and the team at short notice.

23 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

We're happy to hear that you received excellent service at short notice. Thank you for your positive feedback; it means a lot to us. TW

Valorada con 5 estrellas sobre 5

Was in the welwyn garden city branch…

Was in the welwyn garden city branch today and was assisted by a gentleman called Johnny really helpful and polite

10 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

We're happy to hear that you received such great assistance! We appreciate you taking the time to share your positive experience with us. TW

Valorada con 5 estrellas sobre 5

Really nice experience thanks to the…

Really nice experience thanks to the lovely staff. Thank you Frankie and Stephen!

2 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear you had a nice experience with our staff! - LC

Valorada con 5 estrellas sobre 5

Top guys at Welwyn garden city Wickes

Top guys at Welwyn garden city Wickes, friendly faces always happy to help, Big thanks to the hall team!

29 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

We're happy to hear that our Welwyn Garden City team provided friendly and helpful service. We appreciate your positive feedback and thank you!-GS

Valorada con 5 estrellas sobre 5

Great people

Amazing experience with Mitchell and Frankie.
Very helpful and knowledgeable

26 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

Hey Jean-Marc, thanks for your amazing review, and I'm glad you enjoyed the service from Mitchell and Frankie in our Welwyn Garden City store! - Dylan

Valorada con 5 estrellas sobre 5

Attention to detail …

The time that Mitchell took in trying to find a replacement for a kitchen cupboard under light. Very polite and interested in his approach. I wish more Customer Service assistants in other shops/businesses adopted the same "customer care" approach.

25 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

We're happy to hear that you had such a positive experience. It's great to know that our team's dedication to customer care was evident during the search for your replacement. We appreciate your feedback! TW

Valorada con 5 estrellas sobre 5

Really helpful staff (Frankie)

Really helpful staff especially Frankie who has gone above and beyond to help me with my garden project. I highly recommend this store and staff!

25 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

We appreciate your fantastic review! We're happy to hear that our staff is helpful and went above and beyond with your garden project. TW

Valorada con 5 estrellas sobre 5

WGC Branch

WGC Branch
Gregg the manager was exceptionally helpful. Staff are very friendly in this store

21 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

We're happy to hear that you had a positive experience and that our team was helpful. especially the manager Gregg. We appreciate your feedback and are grateful for your comments!
-AF

Valorada con 5 estrellas sobre 5

First visited the store back in…

First visited the store back in February, Steve served me and brought to my attention the Wickes 10% off trade card, what a great move! I am currently refurbishing my daughter’s flat and have purchased pretty much everything from this branch.
All the staff are an absolute a credit to the term, customer service so helpful in every way, keep up the standard it makes people like me keep on returning to you store.

19 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

Thank you for sharing your positive experience. We're happy to hear that you found the trade card beneficial and that our team has been so helpful during your daughter's flat refurbishment. We appreciate your continued patronage!-GS

Valorada con 5 estrellas sobre 5

I was served by Jason who answered all…

I was served by Jason who answered all my questions and explain to me advantages of having a membership card ,thanks again Jason

18 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

We're happy to hear that you received helpful information and explanations about our membership benefits when speaking with Jason! Thank you for sharing your positive experience with us.
-AF

Valorada con 5 estrellas sobre 5

Paint confusion

Came in earlier this week and got myself a little confused over paint. A very helpful member of staff (I can't recall his name but he was an American guy) walked me through step by step what I needed each paint for and recommended the right ones for me. Without his assistance I'd probably still be there now looking lol. He was very knowledgeable and very helpful and clearly trained to a high standard. Kudos wickes, I will definitely be back!

16 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

Hey Dan, thanks for your positive feedback, and I'm glad you enjoyed the service in our Welwyn Garden City store! - Dylan

Valorada con 5 estrellas sobre 5

5 star hardware store!Great stock,staff…

5 star hardware store!Great stock,staff friendly and willing to help.Found what I needed in 5 minutes,no queues,return proces explained.A big shout out to Pete(don't know if I spell it right) for professional advice and helping to load stuff!

17 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

Hey Karen, thanks for your five-star review, and I'm glad you enjoyed the service from Pete in our Welwyn Garden City store! - Dylan

Valorada con 5 estrellas sobre 5

Went in for some wood stainer for the…

Went in for some wood stainer for the garden shed. Couldn't find the colour I needed but after talking with Jason, he quickly located the colour that I was looking for.
Very positive experience.

16 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

We're happy to hear that you had a positive experience! We're glad that we could help you locate the wood stainer you needed for your garden shed. Thanks for your feedback. TW

Valorada con 5 estrellas sobre 5

Friendly and helpful staff in Wickes WGC…

Always find the staff in Wickes WGC very friendly and accommodating. Had to collect a lot of bulky items today and Johnny was so helpful. Very friendly throughout and loaded it all into my trolley for me and took it out and loaded it all into my car.

17 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

We appreciate you sharing your positive experience at our WGC store. We're so glad to hear that our staff were friendly and accommodating, especially Johnny's assistance with your bulky items-GS

Valorada con 5 estrellas sobre 5

Piotr Excellent customer service

Piotr Excellent customer service. Thank you

16 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

Hi Marta, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valorada con 5 estrellas sobre 5

Always chose this store when I need…

Always chose this store when I need construction materials Piotr was very helpful when I needed help with handling with the plasterboards he was kind friendly and offered advice

16 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Welwyn Garden City

Respuesta de Wickes - Welwyn Garden City

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

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