Wickes - Woking Opiniones 

161
TrustScore: 4.5 sobre 5

4,6

102 Inkerman Road, Knaphill, Woking Surrey, GU21 2WB, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Kitchens nightmare. While our design process was great with Lisa, the after service has been nothing but a disgrace. We purchased a kitchen and chose not to get an installer on the promise a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went with a lot of questions on painting internal cupboard doors and repairing holes. Brian listened and was able to guide me as to what to do and help find all I needed to do the jobs. Thank you

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great and knowledgeable advice from Ken, and his design was spot on - really felt like he had listened to what we needed/wanted. Managed to accommodate everything - and even put in things we didn't k... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were a little worried about speaking to someone about our new bathroom design, but we couldn't have been more wrong! Shruti our Wickes wizard listened carefully to establish what our expectations a... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Woking

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 102 Inkerman Road, Knaphill, Woking, Surrey, GU21 2WB, Reino Unido

  • +441483489801

4,6

Excelente

TrustScore: 4.5 sobre 5

161 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(161)

13.951 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Having used the Woking Store for years…

Having used the Woking Store for years now I have to say I have always found the staff always so helpful and understanding.
I had a problem today and the manager of the branch and the staff made sure it was sorted for me with great customer service.
I have found that loads of the big companies no longer have good let alone great customer service anymore. With staff that are just working there as a job and have no care about what they do. But this is definitely not the case at the Woking branch the company should be very proud of their staff at Woking and a big thank you to all of them for making sure the problem was solved for me today. Thank you.Mr Loughman

9 de diciembre de 2024
Opinión espontánea
Logotipo de Wickes - Woking

Respuesta de Wickes - Woking

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that the team in Woking where able to sort your issue without any problem. We appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

New bathroom fitted

The expertise that our designer (Nick Hedges) had was fantastic. From the moment he viewed our old bathroom he helped us envision how we could modernize the space. He was easy to deal with and always responsive.
The company entrusted with our project was Oakley Home Improvements. I was really impressed with their workmanship. Bill was our fitter and he worked long hours to make sure the bathroom was in impeccable condition and ready for use. Everyday he came to work with a smile on his face and it was a pleasure to have him around.
Overall, I would happily recommend using Wicks service, from start to finish it made the whole process easy and stress free.

18 de noviembre de 2024
Opinión espontánea
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Respuesta de Wickes - Woking

Hello Stu, thanks for your positive feedback, and I'm delighted that Nick in our Woking store and Bill the installer were amazing throughout your design and installation. It makes us proud you would recommend us, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Brian at Woking branch went above and…

Brian at Woking branch went above and beyond to help me find what I needed for a project! Such a lovely and helpful man. A credit to the store!

5 de diciembre de 2024
Opinión espontánea
Logotipo de Wickes - Woking

Respuesta de Wickes - Woking

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Brian and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Great service in the showroom from all

Great service in the showroom from all. Shop is easy to find things and always tidy.

5 de diciembre de 2024
Opinión espontánea
Logotipo de Wickes - Woking

Respuesta de Wickes - Woking

Hello Emiley, thanks for your positive feedback, and I'm glad that you enjoyed the service in our Woking store! - Dylan

Valorada con 5 estrellas sobre 5

A great young man called Selorm

A great young man called Selorm, came to my rescue today. I needed a heavy bag of grout, which he took from the shelf and carried out to the car foe me.
Great service, and with a smile!

4 de diciembre de 2024
Opinión espontánea
Logotipo de Wickes - Woking

Respuesta de Wickes - Woking

Hey Hilary, thanks for your five-star review, and I'm delighted you enjoyed the service from Selorm in our Woking store! - Dylan

Valorada con 5 estrellas sobre 5

Kitchen Planning…

Our experience with the kitchen planning service at Wickes Woking has been amazing. From the booking of the first appointment followed by a few follow up visits as we polished the design our designer, Nick Hedges, could not have been more helpful.
We would thoroughly recommend the kitchen planning service at this store.

25 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Woking

Respuesta de Wickes - Woking

Hi, Stephen. Thank you for taking the time to share your review with us. I'm really pleased to see that your design consultant, Nick, at our Wickes store in Woking, could not have been more helpful during your design process. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

I’ve been dealing with Ken Scudder on a…

I’ve been dealing with Ken Scudder on a particular project and he’s been very helpful and accommodating throughout the project and I would would definitely recommend him and the wickes team to friends and colleagues.

21 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Woking

Respuesta de Wickes - Woking

Hi, Ben. Thank you for taking the time to share your review with us. I'm really pleased to see that, Ken, was very helpful and accommodating throughout your project. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Super helpful staff

The manager I met at first, Jamie, was incredibly helpful. I then had the please to interact with the store manager, James, and the operations manager, Paul. Everyone was very friendly, knowledgeable and professional.

24 de noviembre de 2024
Opinión espontánea
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Respuesta de Wickes - Woking

Hi Thierry, thanks for taking the time to share this feedback, we are pleased to hear that Jamie and Paul provided you with a great service, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

Well designed and executed

Well designed and executed
Curtis via Matt ( Oakley improvement) was brilliant.
Zoe Hicks ( design consultant) vision and application of units was excellent.
Many thanks.

22 de octubre de 2024
Opinión espontánea
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Respuesta de Wickes - Woking

Hi There, thanks for taking the time to share this feedback. RD

Valorada con 5 estrellas sobre 5

Thanks to Brian who helped me find my…

Thanks to Brian who helped me find my product even though it looked like he was dashing off on a break

12 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Woking

Respuesta de Wickes - Woking

Hey Bonita, thanks for your five-star review, and I'm glad that Brian was able to help you in our Woking store. - DB

Valorada con 5 estrellas sobre 5

Helpful and informative…

We were looking for conservatory information and advice and Paul in the Woking branch was super helpful; he gave us his opinion and answered all the questions we had with ease and experience. We managed to also pick up all the items we were looking for that day with everything in stock.

11 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Woking

Respuesta de Wickes - Woking

Hello Hollie, thanks for your five-star feedback, and I'm glad that Paul in our Woking store was super helpful throughout your visit! - Dylan

Valorada con 5 estrellas sobre 5

Visited earlier this week looking for a…

Visited earlier this week looking for a particular light bulb. Mathew walked by me, stopped and asked if he could help. He was so helpful and polite and even tho they didn't have that particular bulb suggested where I might get one. It's nice to be in a shop that doesn't ignore you and a person puts themselves out to help you

3 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Woking

Respuesta de Wickes - Woking

Hello Sue, thank you for your amazing feedback, and I'm happy to know that Matthew in our Woking store was really helpful and friendly when trying to source you the light bulb! - Dylan

Valorada con 5 estrellas sobre 5

Great Wickes service and value

Briillant service from the kitchen designers. Couldn't have been more helpful.
Bathroom to do next and I know where I'll come. Knowledgeable staff and excellent value for money especially with trade pro.

5 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Woking

Respuesta de Wickes - Woking

Hey Simon and Dorota, thanks for your wonderful feedback, and I'm glad that you enjoyed the amazing service from the staff and designers in our Woking store! - Dylan

Valorada con 5 estrellas sobre 5

Amazing community supporters

This store has been absolutely amazing in supporting our school with renovation projects. They are always so helpful and friendly and we cannot thank them enough for their support. True local champions. Thank you particularly to James and Paul.

8 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Woking

Respuesta de Wickes - Woking

Hi Vikki, thanks for taking the time to share this feedback, we are pleased to hear that the team have been able to support, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

Had a hole in my pipe

Had a hole in my pipe! Brian recommended a gadget, a pipe repair clamp, it worked! Temp fix was great. Thanks Brian!!

6 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Woking

Respuesta de Wickes - Woking

Hi Jo, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Brian and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Brian went above & beyond to help me…

Brian went above & beyond to help me find what I needed. He is a real asset to Wickes & showed that he had knowledge & excellent customer care.

5 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Woking

Respuesta de Wickes - Woking

Hi There, thanks for taking the time to share this feedback. RD

Valorada con 5 estrellas sobre 5

Many thanks to Holly for help with my…

Many thanks to Holly for help with my account. She is polite, knowledgeable, helpful and super efficient.

5 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Woking

Respuesta de Wickes - Woking

Hi Richard, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Holly and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Thank you for designing my bathroom Lisa!

The whole project (new bathroom) from start to finish was absolutely perfect and the design consultant, Lisa Pike, was extremely professional and supportive. Looking forward to the next project, the kitchen!

18 de julio de 2024
Opinión espontánea
Logotipo de Wickes - Woking

Respuesta de Wickes - Woking

Hi Trish, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Lisa and how pleased you are with the services they provided. We greatly appreciate this feedback and hope that you enjoy your new space. - FB

Valorada con 5 estrellas sobre 5

I am arrived confused but left content with a smile.

Having my home refreshed and a sudden availability of a decorator, not to mention the pressure of a swift decision on my paint choice got me overwhelmed to say the least, and on top of that all the choice of colours. To my delight a Jamie at Wickes Woking was my superhero, patient, listened to my reasoning, did not hurry me though I went back and forth. I arrived confused and left content with a smile. Thank you Jamie.

1 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Woking

Respuesta de Wickes - Woking

Hi Zion,

Thank you for taking the time to share your positive experience with us, I'm glad to learn Jamie was able to provide you with an excellent service. - SF

Valorada con 5 estrellas sobre 5

Paul in the showroom was very helpful

Paul in the showroom was very helpful

26 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Woking

Respuesta de Wickes - Woking

Hey Lauren, thanks for your amazing review, and I'm glad that you enjoyed the service from Paul in our Woking store! - Dylan

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