Wickes - Worcester Opiniones 

119
TrustScore: 4.5 sobre 5

4,5

Tallow Hill, Cromwell Street, Unit 4 Shrub Hill Retail Park, Worcester Hereford and Worcester, WR5 1HE, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I have recently had a new kitchen fitted by Wickes, Worcester. I met Katie, Design Consultant, on my first visit and from that moment until the end of my project she made me feel she had my back. She... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The whole experience so far has been brilliant. Met with our consultant Jay who listen and ran with all ideas, offered solutions, alterantives, practicalities and worked with us to design a kitche... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We’ve just ordered a new kitchen from Wickes having spent quite sometime feeling the task was too great. We were looked after by Katie who did an excellent job coming out, measuring up, designing a k... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Katie Griffiths was our design consultant, we spent 90 mins with her and she explained every thing that we could and couldn't do with our kitchen design. we looked at a number of counter tops as well... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Worcester

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Tallow Hill, Cromwell Street, Unit 4 Shrub Hill Retail Park, Worcester, Hereford and Worcester, WR5 1HE, Reino Unido

  • +441905726707

4,5

Excelente

TrustScore: 4.5 sobre 5

119 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(119)

13.451 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I often shop at wickes as an avid diyer…

I often shop at wickes as an avid diyer and I came in today to pick up an Einhell sander, Emily informed me that I get a free battery with the purchase, which was news to me as I was going to buy one WHAT A BARGIN!!! thanks so much Emily your a 🌟

7 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

We're thrilled to hear about your positive experience and that Emily provided such excellent customer service. We strive to offer our customers the best possible deals and are delighted you found a great bargain on the Einhell sander. Thank you for your kind words about Emily; we'll be sure to pass your feedback along to her. TW

Valorada con 5 estrellas sobre 5

Emily went above and beyond

I came in today and asked someone where the gardening gloves were, one of your colleagues asked a blonde lady where they were she pointed out that they were on the back wall. I then went to the till and the same lady served me asking no luck with the gloves? I said no, no good I said as I need them for brambles. So she left the till to show me some other gloves which were perfect! Great customer service well done the lady was called Emily

10 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

We appreciate you taking the time to share your experience. It's wonderful to hear about the helpful service you received from Emily. We're glad she was able to assist you in finding the perfect gloves for your gardening needs. We strive to provide our customers with a positive shopping experience, and we're pleased to hear that Emily went above and beyond to help you. TW

Valorada con 5 estrellas sobre 5

Very helpful young lady

Well I came in today to buy some topsoil as it was on offer but I couldn’t find where it was so a lovely young lady called Emily showed me where it was (I passed it coming in!) she then opened a till for me and helped me put them in the car brilliant customer service! I will look forward to getting some more soil!

10 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

We're so glad to hear you had a positive experience! It's wonderful to know that Emily was able to help you find the topsoil and provide such great customer service. We appreciate you taking the time to share your feedback and we look forward to seeing you again soon! TW

Valorada con 5 estrellas sobre 5

Emily was very helpful

A staff member called Emily was very helpful she showed me were the paint was and explained what paint I needed for the Job. Excellent customer service 😊

7 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

Thank you for your kind words! We're so glad to hear that you had a positive experience and that Emily was able to assist you. We appreciate your feedback and look forward to welcoming you back to our store. TW

Valorada con 5 estrellas sobre 5

Kitchen design service

We’ve just ordered a new kitchen from Wickes having spent quite sometime feeling the task was too great. We were looked after by Katie who did an excellent job coming out, measuring up, designing a kitchen and getting the design spot on first time. She interpreted our needs and met our budget requirements. Excellent service - highly recommend you ask for Katie.

26 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

Hey Catherine, thanks for your wonderful feedback, and I'm glad you enjoyed the service Katie throughout your kitchen design, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

We had our Kitchen designed by Katie at…

We had our Kitchen designed by Katie at the Worcester branch, the Kitchen was a awkward shape,However
Katie managed to fit in all of our requirements and more.
We are over the moon with the outcome and most importantly it came in within our budget.
Fantastic service thank you Katie.

14 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Katie in our store and that they provided you with useful advice. -AH

Valorada con 2 estrellas sobre 5

Lamentable Management

We wanted to return a product to change the colour but in error brought the wrong part of the receipt. We asked the assistant to speak to the manager and from there conversations whoever she was speaking to didn't want to come and talk to us. After we went all the way home and found required part of receipt we returned to store to change our items. However because the prices had changed during the week we then had to wait at the till for over five minutes for another manager to change the prices, then along came three of them together. No acknowledgement or apologies just punched something into the till and walked off outside where they stood around having cigarettes. No wonder the staff are so miserable if that's the example.

7 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

Hey Andy, thank you for your valuable feedback, and I'm deeply sorry to hear about this. If you can please reply back to the private message I've sent you on trustpilot we can investigate this further. - Dylan

Valorada con 5 estrellas sobre 5

Another great experience with WIICKES WORCESTER

I have ordered new bigger shed for my garden and obviously needs Sub base, sharp sand and slabs. Went to our WICKES STORE in Worcester as usual.
Very friendly staff. Lady with glasses forgot her name , very informative and kind help me do an order and delivery. Received everything on the day by friendly driver.
Yesterday finished my shed base and tomorrow planing to erect the shed.

Thank you WICKES

Regards,

Penko

1 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

We appreciate your kind words and positive feedback. It's wonderful to hear that you had a positive experience with our Worcester store. Our team strives to provide excellent customer service, and we're glad that you found our staff helpful and friendly. We're also pleased to hear that your delivery went smoothly. We wish you the best of luck with your shed construction and hope you enjoy your new garden space. - AF

Valorada con 5 estrellas sobre 5

Kitchen designer

Jay Riley, what a star!
He visited our home and gave excellent advice. After a couple of days we visited the store and he had already produced a detailed plan of our kitchen. He made the whole process simple and he is a pleasure to deal with. I would definitely recommend him to friends and family.

22 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

Thank you for your kind words about Jay. We're thrilled to hear that he provided you with such a positive experience. We appreciate you taking the time to share your feedback and we're glad you found the process simple and enjoyable. - AF

Valorada con 5 estrellas sobre 5

Exceptional service from Emily

Exceptional service from Emily! I wanted some de-ironised water. Rather than hunt for it I asked Emilie who was on a till. She immediately looked it up and took me to where it is on the shelf.
Brilliant customer service from a pleasant and committed member of staff!!
Please pass on my appreciation.
Thank you. David

15 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

Hey David, thanks for your five-star review, and I'm glad you enjoyed the service from Emily in our Worcester store! - Dylan

Valorada con 5 estrellas sobre 5

Emily

Emily was friendly and helpful a credit to the Worcester store

22 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Emily in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

The store at Worcester

The store at Worcester, is great: kept well stocked, clean and most of the staff are really friendly. Today, I was served by Daniel and have been before. He really puts in the time and effort, he is particularly helpful and a credit to your team.

7 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

Hi Jed, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Daniel in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

I have been a trade customer of Wickes…

I have been a trade customer of Wickes for many years now and although most often I have a good experience ....I have to say that on the days a young lady called "Emily" works its always a pleasurable visit.
Emily is a beacon of light within your store she is always Happy and greets everyone with a Smile to brighten even the dullest days she always goes above and beyond to be helpful and its noticable that she is always immaculately turned out in her Wickes uniform.
Emily is 💯 a true Asset to your Worcester store.
👍👍👍

6 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

We are so pleased to hear about your positive experience with Emily. It's wonderful to know that you've had such a great experience with our team, and we'll be sure to pass your feedback along. - SW

Valorada con 5 estrellas sobre 5

I use Wickes almost daily

I use Wickes almost daily, running a local handyman business (Get it done Worcester) the staff are always very pleasant and helpful. Emily especially, goes above and beyond to help, and always with a smile 😃 I find the prices for most building materials compare well against the larger merchants, and will always be my first point of call for all materials.

3 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

Hi Mark, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

As The Worcester Handyman I purchase…

As The Worcester Handyman I purchase from Wickes in Worcester almost daily and sometimes more than once in a day.
I can almost always find what I want at a reasonable price & the TradePro discount makes a difference. All the staff are always pleasant & very knowledgeable. A special mention to staff members Emily & David who always go above and beyond with the support & level of service they provide. Highly recommended 👍

25 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

Hi Vance, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Emily and David in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Great customer service and friendly…

Great customer service and friendly staff when I needed help.

23 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

Hi Ronan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Wickes Worcester experience

I’m currently renovating my property and decided go to wickes to see what oak doors and loft ladders they had.
I asked a member of staff some questions about stock and availability and she was very helpful and extremely knowledgeable about the products and even helped me pick the door handles.
I also mentioned the style of kitchen I’m planning of doing, and she showed me the kitchen showroom and deals that I could get, she was very informative and clear. So I think I will go with wickes for my kitchen also.
Thanks for your help Emily.

14 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

Hi Steve, Thank you for your kind review. We're delighted to hear that our staff member was able to provide you with the information and assistance you needed for your renovation project. It's wonderful to know that you're considering Wickes for your kitchen as well. - SF

Valorada con 5 estrellas sobre 5

Very impressed

Very impressed with the helpful professional staff on my recent visit to Wickes Worcester. I felt they really cared and appreciated my custom.

15 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

Hi Steven, Thank you for your kind words and five-star review. We're so pleased to hear that you were impressed with the staff at our Worcester store. We strive to provide excellent customer service and appreciate your recognition of their efforts. - SF

Valorada con 5 estrellas sobre 5

Great customer service clear…

Great customer service clear explanation of which paint I needed and where to find it Emily was most helpful polite

12 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

We're so glad to hear you had a positive experience! We strive to provide excellent customer service and it's wonderful to know Emily was able to help you find the right paint. - SW

Valorada con 5 estrellas sobre 5

Excellent service from knowledgeable…

Excellent service from knowledgeable staff member in particular Emily

13 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Worcester

Respuesta de Wickes - Worcester

Thank you for your kind words! We're thrilled to hear you had a positive experience and that Emily provided excellent service. We appreciate you taking the time to share your feedback. - SW

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