Wickes - Worthing Opiniones 

62
TrustScore: 4 sobre 5

4,2

114 Dominion Road, Worthing East Sussex, BN14 8JP, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent kitchen planning and design by Glen at Worthing store. I am disabled and Glen planned my kitchen with full consideration of my needs to ensure it was aesthetically pleasing and extremely fun... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Visited Worthing store today. Made a small purchase but customer service skills was totally appalling. Infact non existent on checkout. The guy had no personal skills in like saying...good morning,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We felt that glen really was interested in helping us to get the bathroom how we wanted it & suggested furniture & accessories which was so help full

La empresa ha respondido

Valorada con 5 estrellas sobre 5

There was some confusion at times but eventually everything fell into place nicely. Hayley Dempster did very well and we are very pleased with the finished bathroom. No complaints and the builders wer... Ver más

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Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Worthing

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 114 Dominion Road, Worthing, East Sussex, BN14 8JP, Reino Unido

  • +441903219121

4,2

Muy bueno

TrustScore: 4 sobre 5

62 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(62)

13.664 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful staff to a lady shopper.

I had to pick up building material for my husband. I went over 2 days and on both days have very helpful staff who did the heavy lifting for me, off the shelves and into my car. I would like to praise Max and Fraiser for their help and kindness.

8 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

Hi Sue,

We're happy to hear that our staff provided great assistance. We appreciate you acknowledging their helpfulness and kindness. Thank you for your feedback.

-Ellysse

Valorada con 5 estrellas sobre 5

New wet room

We have recently converted a separate bathroom and toilet into a wet room.
It was designed by Jo Tandy at Wickes and put in by Adam at Sussex All trades.
All of the products were ordered by Jo who also arranged the installation.
The whole process went very smoothly.
Etch stage was followed up by Wickes customer service to make sure that we were happy.

18 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

Hi SF, We appreciate you sharing your experience! We're happy to hear that the wet room conversion process, design to installation, went smoothly and that our customer service team followed up to ensure your satisfaction. - LC

Valorada con 5 estrellas sobre 5

Glen Macrae from the Worthing branch at…

Glen Macrae from the Worthing branch at Wickes helped us from start to finish in designing and ordering our perfect kitchen. He was knowledgeable, confident and trustworthy. Couldn’t have asked for anyone better to help us! He was on hand to answer any queries, which he always did promptly and with a smile. Would thoroughly recommend Glen to anyone designing a kitchen.

5 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

Hi Sarah, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Glen in our store and that they provided you with useful advice. -AH

Valorada con 1 estrellas sobre 5

Went to Worthing Wickes for a quote for…

Went to Worthing Wickes for a quote for which I would class as a very small basic bathroom. Whilst the designer was very friendly I have to say the cost was jaw dropping. The bathroom consisted of only 4 units. The 600 mm draw unit was in itself £947. To cut a long story short the total cost was £4.025. I would say that to remove the old bathroom and replace would probably take around 6-8 hours. (The cabinets are already assembled!! To add insult to injury the fitting cost would have been £2471 let’s say that the job took 8 hours? That’s £308 per hour. Please be mindful of these costs. It certainly did not contain a toilet from Blenheim palace!! Although a so called high end product this is just greedy. The total from wickes would have been £6496

30 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

We appreciate you bringing this to our attention. We're sorry to hear that the bathroom quote and fitting costs didn't meet your expectations. We'll review your feedback regarding the pricing with our team.
- PP

Valorada con 5 estrellas sobre 5

BLUE ROLL

BLUE roll is top notch, helps me with all my cleaning needs. The kids love it ! :)

13 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

We're happy to hear that our blue roll helps with your cleaning needs and that the kids love it! Thank you for your positive feedback. -AK

Valorada con 5 estrellas sobre 5

Chloe is absolutely amazing

Chloe is absolutely amazing, I don't think there's a product in the Worthing store that she hasn't been able to help me with.
Chloe is a true asset to wickes

15 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

We're happy to hear that you had such a positive experience. It's great to know that Chloe was so helpful and knowledgeable. We appreciate your feedback! -AK

Valorada con 5 estrellas sobre 5

Great store

Great store, lovely staff :)

23 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

Hi Marcus, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valorada con 5 estrellas sobre 5

Chloe is amazing

Chloe is amazing! Helped me with what I needed to find in store! Helpful isn’t the word! Thank you!💪🏼

15 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

Hi Liam, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Chloe in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Good quality fence panels and…

Good quality fence panels and affordable price

12 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

Hi Benedict, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service

23 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

Hey Chloe, thanks for your five-star review, and I'm glad you enjoyed the customer services in our Worthing store. - Dylan

Valorada con 5 estrellas sobre 5

New Kitchen

Met with Joanna Tandy at your Worthing store with some measurements and a dream of a new Kitchen.
What I got is exactly as I imagined and more. The kitchen is stunning ( not fitted by Wicks ) after a complete refurbishment and the help of you Designer I have the best Kitchen , and nothing was too much trouble. One small issue was resolved quickly.

9 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

We appreciate you sharing your experience! We're happy to hear that our designer Joanna in Worthing helped bring your dream kitchen to life and resolved the small issue quickly. Thank you for your positive feedback! We are so glad your dream kitchen is exactly as you imagined!
-AF

Valorada con 5 estrellas sobre 5

One of your staff Chloe she is very…

One of your staff Chloe she is very helpful for customer she help me make Wickes app and I buy lot of stuff couple of days recent and get 10% discount.
I really appreciate her service.

1 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

Hello Shahir, thank you for your wonderful review and I'm glad that Chloe in our Worthing store was super helpful! - Dylan

Valorada con 5 estrellas sobre 5

Glen MacRae designed our Kitchen so…

Glen MacRae designed our Kitchen so went back to him to design our new bathroom.
Excellent professional service with a unique personal touch, highly recommended.

11 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Glen in our store and that they provided you with useful advice. -AH

Valorada con 1 estrellas sobre 5

Click and collect order for 5x2500 pvc…

Click and collect order for 5x2500 pvc joint bead. Cost £22.50.
Arrived and collected and found all different colours of white. Went back in to try and get a matched set, to find there all on a trolley marked down at £1 per length. So I could have got them for a fiver. Staff just indifferent.
I’ll go somewhere more trustworthy next time!

11 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

We appreciate you bringing this to our attention. We're sorry the joint beads were different colours and the pricing was inconsistent. We'll review this to ensure a better experience in the future. Thanks for your feedback-GS

Valorada con 5 estrellas sobre 5

So helpful

So helpful, couldn’t fault them for their kindness and helpfulness. Amazing customer service.

27 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

Hi Lucinda, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valorada con 5 estrellas sobre 5

I found Robert of Wickes Worthing to be…

I found Robert of Wickes Worthing to be very knolagble and helpful to the last mile makes me come back again and again

25 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

Hey John, thank you for your five-star review, and I'm glad you enjoyed the service from Robert in our Worthing store! - Dylan

Valorada con 1 estrellas sobre 5

Yet again, dire service

Yet again, dire service.

Putting aside the months our bathroom project over ran due to miss management and incompetence, works finally completed in mid-September. Only 4 months later our shower tap broke off. It appears it may have been faulty to begin with and had been glued onto a random screw to hold it in place. Either way I contacted Wickes to ask for this to be replaced under our warranty and that was two weeks ago. I received an acknowledgment of the issue, then silence. I have followed up and received nothing. Once again the ‘service’ from Wickes is abysmal. I am sick of turning the shower on in our brand new bathroom using pliers!

Save yourselves and go elsewhere if you’re thinking of a new bathroom.

- Thanks for the reply Wickes. I note no actual assistance to resolve the issue. You are very much proving my point here. Can you just fix my brand new shower please!

25 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

Hi David, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH

Valorada con 5 estrellas sobre 5

Three years on the new kitchen

Three years on the new kitchen, bathroom and shower/wet room looks as good as new. Our Wickes designer at Worthing, Glen McRae, was instrumental to the degree of being project manager. He was involved in every decision from colour of units to the choice of appliances not to mention the choosing of wall tiles. He was always easy to contact and took a lot pride in how the project was completed.
Thanks Glen

Vic Etherington

1 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

We appreciate you taking the time to share your positive experience. It's wonderful to hear that you're still enjoying your kitchen, bathroom, and shower/wet room after three years. We're glad that our designer Glen was able to provide you with the guidance and support you needed throughout the project. - AF

Valorada con 5 estrellas sobre 5

Great service on click and collect

Great service on click and collect. Special thanks to Dylan!

17 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

Hello Graham, thank you for your five-star review and I'm glad you enjoyed the click and collect service in our Worthing store. - Dylan

Valorada con 5 estrellas sobre 5

All of the staff here are top drawer

All of the staff here are top drawer. Always been polite and friendly. Top level customer service.

I have been shopping at this store for the past 3 years and don’t have a bad thing I could say about this branch.

12 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Worthing

Respuesta de Wickes - Worthing

Hi Chris, Thank you for your kind words! We are thrilled to hear you have had such positive experiences with our staff and appreciate your continued loyalty. We strive to provide exceptional customer service and are delighted to know we have met your expectations. - SW

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