William Wood Opiniones 

11.850
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The customer service team were welcoming, supportive and respectful. My order was put on hold to suit my delivery date availability. The goods delivered were well packaged and my property was resp... Ver más

Valorada con 5 estrellas sobre 5

I’m so pleased with my Aaliyah mirror. The shape and wood frame are beautiful, and it looks lovely in our living room. The delivery service was 5 stars too: I received a text confirming the delivery d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A fantastic service from start to finish. Great selection on the website at reasonable prices. I was very impressed with the after service. Delivery was quick and there was a lot of communication to l... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service after ordered the wrong initial size and replace with a 120cm diameter circular mirror. After order was confirmed, it was delivered promptly and with a very friendly delivery. Overall ex... Ver más

Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Cristalería
  4. Tienda de decoración e interiorismo
  5. Tienda de espejos

Escrito por la empresa

Precision & Elegance, since 2010. Premium statement mirrors, occasional furniture & accessories.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

12 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(11.850)

1517 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quality products delivered professionally.

The customer service team were welcoming, supportive and respectful.
My order was put on hold to suit my delivery date availability.
The goods delivered were well packaged and my property was respected by the delivery team.
The goods were high quality and matched the description online.
I am very pleased with the items I bought. Thank you.

21 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Beautiful mirror

Beautiful mirror, seamless delivery and they even sent me mirror leaner fittings free of charge after I informed them I was planning to place my mirror above a fireplace and wasn’t too sure about how to secure it.

4 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service after ordered the wrong…

Great service after ordered the wrong initial size and replace with a 120cm diameter circular mirror. After order was confirmed, it was delivered promptly and with a very friendly delivery. Overall excellent and much appreciated - thank you!

15 de septiembre de 2026
Valorada con 4 estrellas sobre 5

Repeat customer

Bought from William Wood multiple times for the quality of the mirrors and the excellent delivery service. Why four stars on this occasion then, the mirror came with a minor defect (but was noticeable enough to be annoying) and initially customer services denied they could see the issue asking for more photos when it was apparent from the original photos there was an issue. First time I’ve encountered an issue with one of the mirrors and whilst it was resolved satisfactorily on second email, I did feel like customer services could have been better on first contact. Generally though pleased with the mirror and would buy from this company again.

17 de septiembre de 2026
Valorada con 2 estrellas sobre 5

Very disappointing

The two end tables supplied have various defects in the marble. There are lots of voids, cracks and are very poorly finished. Considering the cost and the time we waited, I will not be buying any further marble products. Very disappointed.

18 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Ordered side table fast delivery looks…

Ordered side table fast delivery looks same as website very happy

17 de septiembre de 2026
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Respuesta de William Wood

Hi Ellen,

Thank you for your feedback.

We’re pleased to hear you’re happy with your side table and that it arrived quickly and looked just as you expected. We hope you enjoy your new piece!

Best wishes,
Millie

Valorada con 1 estrellas sobre 5

Abusive delivery wrong product

William Wood were very aggressive and their delivery driver swore at me on the phone at 07:30am.

They sent me the wrong lamp and have made it very difficult to return it. They are unable to tell me when they will collect it and they won’t refund me until they have it back. There are no options for me to send it to them, I have to wait for a collection. I thought the company was better than that, I won’t order from them again.

Their driver said they are coming from Manchester and they will just show up when they’re free. I need to be in the house to return it, so this does not work.

17 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Fantastic service and products from start to finish

A fantastic service from start to finish. Great selection on the website at reasonable prices. I was very impressed with the after service. Delivery was quick and there was a lot of communication to let me know when delivery was going to take place. It was a very personal service and I will definitely use you again and recommend you. I even had a personal text message from the delivery driver. One of the best services I’ve ever had. And by the way, delighted with my mirror.

17 de septiembre de 2026
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Respuesta de William Wood

Hi Kathleen,

Thank you so much for your fantastic feedback.

We’re delighted to hear you’re so pleased with your mirror and that you enjoyed the service from start to finish. It’s great to know the delivery updates and personal service made a difference. We really appreciate your recommendation and look forward to welcoming you back in the future.

Best wishes,
Millie

Valorada con 5 estrellas sobre 5

Lovely products at competitive prices

Lovely products at competitive prices. Well packaged and kept well informed on delivery

16 de septiembre de 2026
Logotipo de William Wood

Respuesta de William Wood

Hi Sheila,

Thank you so much for your lovely feedback.

We’re happy that you’re happy with your purchase, from the quality and value to the packaging and delivery updates. We really appreciate you taking the time to share your experience.

Kind regards,
Millie

Valorada con 5 estrellas sobre 5

Really good quality and service .Ive…

Really good quality and service .Ive bought a couple of items and love them.

15 de septiembre de 2026
Logotipo de William Wood

Respuesta de William Wood

Hi,

Thank you so much for your feedback!

We’re pleased to hear you’re enjoying your purchases and are happy with the quality and service. We hope to see you back again soon!

Kind regards,
Millie

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