Wilmoths Southampton told me my car battery and alternator needed to be changed for nearly £3000. They charged me £200 for diagnostics. I took the car to Halfords, who had estimated a much lower cost... Ver más
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Consulta las opiniones de los clientes
I have just bought a new car from Wilmoths Ashford. Mike, the sales person, was brilliant. He goes out of his way to help you. Nothing is too much trouble. I have bought cars from here several times b... Ver más
If I could I would give them a zero rating ! Never use Crayford garage !! Motability customer , car has had issues from beginning and their customer service has been atrocious, they have been no he... Ver más
Despite my Citroen Berlingo Blaze Wheelchair Accessible Vehicle (WAV) not being supplied by Wilmoths, they were happy to register the vehicle with them & arrange for a recall check to be carried... Ver más
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Información sobre la empresa
Escrito por la empresa
Wilmoths Group has grown over the last three decades to become one of the UK’s largest Citroën and DS Automobiles dealerships. Thanks to a recent acquisition of Freeborn Group, we also offer Mitsubishi servicing. Today we have a network of showrooms across Berkshire, Hampshire, Kent, Surrey and Sussex (Ashford, Crayford, Eastbourne, Folkestone, Hastings, Maidstone, Southampton, Winchester, Wokingham and Uckfield). Here we’re proud to represent some of the world's leading automobile brands and we pride ourselves on our motor industry experience.
Información de contacto
90 - 93 Eastbourne Road, BN20 9NR, Eastbourne, Reino Unido
- 01323 488000
- marketing@wilmoths.co.uk
- www.wilmoths.co.uk
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Sorry a negative review for my local…
Sorry a negative review for my local Wilmoths dealership.
I had issues with my ad blue system and took it in under warranty. Folkestone branch took 17 working days and could not establish the fault so passed it onto Ashford. With lots of fault finding and talking to Citroen tech team in France the problem was establish. The warranty company wanted to visit to sign off the expense. Was informed yesterday that not all parts are going to be covered and I’ll have a bill off £500. I’m now at the 31st working day of being in a loan vehicle which I was told yesterday by the manager that I was lucky to have. Along this painful journey I visited my van and was overwhelmed to find it had a large scratch in the back panel. The parts are on back order so I have no idea when I will be reunited with my van. Obviously talking to a lot of the staff and found them abrupt, rude and condescending….. Really not a great service with no end date to all this rubbish. Customer service poor, establish conclusion poor. Next contact to Citroen customer service! Good luck everyone!
27 de julio de 2023
Opinión espontánea
Respuesta de Wilmoths
Hi Ian, we are sorry for the delay in response. We also apologize that your Wilmoths experience was not the best. If you still want us to look into this specific situation, please email us more details along with your contact details to marketing@wilmoths.co.uk.
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