Wing Mirror Man Opiniones 

PLEASE DO NOT PURCHASE ANYTHING FROM THIS COMPANY.

I wish I read the reviews before placing my order. An absolute joke of a company, who don't care at all about resolving issues. They've sent me the wrong wing mirror for my Mazda 2 and they can't answer simple questions as to why I cannot simply get the correct part sent to me, and I'll send there's back. I instead have to provide pictures of wrong item??

A list of stupid response I received.

A photo is required "to check to see if I received the order" it was sent via Royal Mail 24 hour tracked delivery.

"A photo is needed to see why it doesn't fit" in theory, what would happen if both pre damaged wing mirrors where not fit to be pictured due to amount of damage? I'm not entitled to a refund?

I asked a very simple question as to why I needed to prove photographic evidence of the item not fitting. The first person I asked on the phone couldn't provide any insight and decide to respond in a manner befitting of a 5 year old having a tantrum, replying repeatedly "because we have asked you to!"

If I send a clothing item back stating it doesn't fit, I'm not required to submit a photo of said item not fitting.

Then I was passed over to Joshua. Does not listen and again could not provide a simple response to a simple question. He then accused me of making it more difficult and saying everything was explicitly explained in his email. But, could not answer a simple question of why photographic evidence is needed to demonstrate it doesn't fit? For what purpose does this serve? What insight can a non mechanic such as Joshua, who has no understanding of motor repairs can possibly judge from a photo? Joshua doesn't even understand the basics of customer service, let alone passing judgement on a fitting. Laughable to say the least!

I have since had a response stating that despite all their 'research', the part they have sent me does fit my vehicle. I did a quick 5 minute search and found that from 2015 Mazda 2 has two different variants. Meaning the correct wing cover needs to match exactly to the specific car trim to match the clips required for that specific car.

Pathetic company

Be carefully if ordering from this company, I purchased goods that the website said was in stock. Turns out they not in stock, 31 days later I am still waiting a refund! Not cool!

Could not give a flying monkeys, when on the phone to them! Shocking.

7th Feb - placed the order, item was listed and being sold as being in stock.

9th Feb - had an email saying there was a problem with order, but didn’t hear anything else.

13th Feb - had not received the order or any information on a tracking number or any generally any further info at all. So I called them to see when I can expect delivery. Got told on the phone the item was not in stock. Told if I wanted a refund to fill out a form online.

19th Feb - Had not been able to fill out the form, as could not find it on website. Called them and asked for the refund to be made, they said they would email me the online form. Received the email, filled it out and set in.

Had a response from Wingmirror Man, saying the order had been cancelled and the following:
‘If a reimbursement is required this will be scheduled with the appropriate team within 24 hours.’

Then had another email saying:
‘The majority of reimbursements are processed within 3-5 business days, our internal aim is to ensure all transactions are processed within 10 business days.
We are provided with a maximum of 28-days in accordance with governing legislation to initiate and process eligible requested reimbursements’

9th March - I called up to chase refund, as was past their 3-5 day period for majority of refunds. A fairly rude call, certainly no apologies from the member of staff. Got told about the 28days, which was not up yet!

So I have to wait longer.
Company took my money and could not fulfil the order. It has been over 31 days since I placed the order in good faith. Still waiting the refund - not cool to hold onto someone’s money like this!

I agree with all the reviews , a really bad company, very rude on phone and lied a lot about the order, I would strongly recommend they are a company not use

I can only say the Wingmirrorman service I received was Excellent! I not only replaced my FL2 SD4 HSE passenger-side wingmirror within 72 hours; but also replaced the top cover of my driver-side wingmirror with a colour match in the same timeframe.
Thank you very much for your assistance, service and delivery.

Not quite a con, just a very badly run company. Ordered parts on a 5 day delivery, called and emailed several times to chase, no reply to emails and they were quite rude and unhelpful on the phone. I finally found the best way to communicate with them ( with a record of the comms if you ask for the transcript) was by webchat. This was now more than a month after I ordered the parts for a broken wing mirror. After reading reviews here I decided to source from an alternate supplier, and asked wingmirrorman to cancel and refund my order. They agreed but then it arrived a few days later ( and I can see it was despatched after the chat so they clearly deliberately ignored my request) ! ANyway back to webchat and was told the only way to get a refund was to create an online account which I did but couldn't complete the process so back to webchat who helped me with that, and I followed the process to the letter. I have now received the refund a week later ( and nearly 3 months after the original order) They have deducted £5.95 from the price I paid, without giving a good reason. I have lost the will to pursue this any further! I had also told them I would report them to trading standards if I didn't get my refund!!! which may have helped..... I would instead recommend buycarparts.co.uk instead who sorted me out in a matter of days with the correct parts and cheaper!!

Terrible company and even worse customer service. Do not purchase from Wingmirror Man. Ordered a unit as the website said it was in stock. Turns out it wasn't and has a delivery time of several weeks! Tried to cancel the order, company claimed the online order was not received. Chased many times, still no refund!

Appalling company. DO NOT WASTE YOUR MONEY.

Absolutely awful do not order from this company no communication I have waited 4 weeks for a product that cost £100

STAY WELL AWAY - This was only a small item BUT - I don't think I've ever had worse customer service ever. I ordered a mirror part from this company in early December 2025 specifically because it stated it was 'in stock'. The order receipt mirrored the website order page stating " This item is held in our own warehouse and available for immediate dispatch. Orders are fulfilled directly from internal stock, ensuring the fastest possible processing and delivery times."

When it hadn't arrived by 03rd January, I called the company who did apologise, but stated that it would be with them on 09th Jan and forwarded within 2 days.

On 13th Jan I emailed asking for an update. I got an automated reply stating a case had been created, but I heard nothing more about this case and no one contacted me.

When it didn't arrive by 23rd Jan I called again and was told it wasn't in stock and no date could be provided. At this point it was agreed to cancel the order. I then ordered one from eBay which arrived 2 days later.

The following week I noticed I hadn't received the refund and so I called. The operator confirmed the item had been cancelled but asked me to be patient as refund could take up to 10 days. I asked for email confirmation that the item had been cancelled and the refund had been made but I didn't receive it, so I repeated this request by email on 28th January. Despite twice being told verbally that the item was cancelled and a refund was on its way, I got no reply to my email.

Then, on 13th February, out of the blue I got an email to say that the item had been shipped.

Understandably, I wasn't happy. I don't need two. I'd been assured the item had been cancelled and assured a refund had been sent. Clearly this was a lie.

The telephone operative(s) I then dealt with were rude, abrupt and unhelpful. They completely refused to even discuss the non paid refund or make any attempt to even explain how this situation could have arrived. Certainly there was no apology for the catalogue of errors from it 1. Not being in stock when marked as in stock 2. Not arriving on the first date. 3. Not arriving on the second date 4. Not being cancelled/refunded as promised. 5. Being dispatched despite being cancelled weeks earlier.

The company did say that they would arrange to have the item collected - but by now I just wanted nothing to do with them and had no faith that once they had the item back, they would actually refund me.

In my 40 years in the motor trade I've never come across such a shower.

Good luck trying to receive a refund from this company! My cheap Chinese mirror arrived and was completely unusable, went through all their portal system that makes it impossible, only to be messed around further. I have since got my credit card company to pursue my refund and I suggest everyone else should too.
DO NOT BUY FROM WING MIRROR MAN!

awful experience. ordered and paid for a wingmirror in december, 2 months later still no mirror, customer service unhelpful no information

I gave this four stars. because it took six weeks instead of the 5 days I was originally told.
but I did receive the LED wing mirror indicated fitted OK happy with the outcome.

Ordered, and paid for, a Ducato wing mirror in September 2025, required before a holiday. Then had an email telling me it wasn’t in stock but was on it’s way from their supplier, no guaranteed time scale given. Tried several times to cancel but a couple of weeks later it turned up. I returned it at my expense, tracked and signed for and they received it on October 15th. I have been chasing a refund ever since, it must be over 30 phone calls and emails. Do not use them, there are other, better companies out there.

Ordered a wing mirror for my fiat ducatto van, fitted it and it did not show the side of the van, totally useless. Contacted them sent video as requested then have heard nothing for 10 days even though I have called them and emailed them. Do not use this company as they are selling goods not fit for purpose

Do not use this company.

I ordered a wing mirror casing, giving full details including car reg. The casing arrived and did not fit.

The company makes you set up an online account and fill in all manner of information on their website before you can even request a refund. Their online system is designed I presume to make you give up bothering..but I didn't give up!.

There is an extended wait before they even approve your refund request and send you postage details. You just see "pending" on the account. When eventually they approve the refund request and you return the item, there is then a further extended wait and more time "pending" while they inspect the returned item. They received my returned item on 9th Jan (I have the Post office tracking as proof) and they finally approved repayment on 12th Feb

Even the payment was made slowly using a "payment reversal" rather than bacs and took 5 days.

I bought the casing on Dec 13th 2025. The refund arrived in my account on 17th Feb 2026. I should not have had to spend this time chasing or waiting for this money. Of course they could be very busy with mountains of refund claims as they are clearly untrustworthy. Don't use them!

Ordered a ‘custom fit passenger wing mirror cover’- received after 6 weeks an appalling quality and wrong item for the make and model of my car- refused refund as it was a ‘custom item’. Literally a flimsy piece of plastic that looks as if it has been spray painted by a child

THIS COMPANY IS AN ABSOLUTE DISGRACE………..THIS IS A TRUE AND HONEST REVIEW

……DO NOT BUY FROM THEM……

Purchased an item in Dec 25 and after a number of phone calls made to them and a lot of poor excuses and promises from them I still haven’t received my item.
The customer service is the worst I have ever experienced. If you see a good review it’s a lie. After reading other reviews of how bad this company is, I now find myself chasing a refund through my credit card company “The people who own and run this company are nothing but criminals. They take hard working peoples money and don’t deliver the goods. Trading standards should be made aware and this company and shut it down for good.

Absolute rubbish i paid for a wing mirror and 32 months later NOTHING ...Rude hard to get hold of just rubbish

At the beginning of 2025 I ordered a replacement mirror for my car from Wing Mirror Man. I supplied the model and year details. What I did not realize- my own fault- was that these details were used by the company only to find the paint code for the cover. The mirror was delivered but it was not the correct one for my car. It had been “customized” (the separate cover had been painted the correct colour for my car), which, as the website stated, meant it was ineligible for a refund.
As the mirror itself was generic to an earlier model, I reasoned that I should pay for the cover but should receive a refund for the mirror, which, as it had not been fitted and was in its original packaging could have been resold as new. This was in keeping with my expectation that parts bought in error would be refunded, as is the case with most parts suppliers. When I contacted Wing Mirror Man, I was told that if I bought another cover, in primer, and returned both mirror and cover, a refund would be given. Subsequently, Wing Mirror Man stopped communicating with me. I tried to get in touch with the company through the address given for the company by Companies House, even sending a Signed For letter. I waited in vain for a response.
Whilst the company was probably within its rights to refuse a refund because the item was “customized”, the reality was that my request could easily have been granted at minimal cost to the company. I would advise anyone tempted to buy from Wing Mirror Man to look elsewhere first (I fixed the mirror eventually by purchasing a used one from a breaker, for less than half the £200+ I paid Wing Mirror Man). The large number of negative reviews of this company suggests others would agree

DO NOT USE THEY ARE A FRAUD COMPANY!
I ordered a wing mirror which cost me £300 every time I rang for an update, there was a different story to where it was in the process. I never received any email responses, and when I finally got a Royal Mail number, they never received the product for over two weeks. I had to call the bank as they refuse all liability! Do Not Use.

Ordered my cover and mirror for a Tesla model x - they seemed knowledgeable and took payment - delivery deadline passed I and was told it would be the following week, quite unapologetic and self assured arrogant tone on the phone from their staff. They also took payment twice ! promised to refund right away - they did not - called back they said it has been refunded - my bank said it wasn't - still in dispute to get my money back and my order still has not arrived - go else-were or be ready for a rough ride !