Wing Mirror Man Opiniones 

I wavered between providing three or four stars for this company. Three stars for the poor communication but four stars because I did receive the product I ordered. Why not five stars then? Lack of comms and taking an entire month. If it should take a month, then communicate this to the customer.

I paid £638 for a Tesla model 3 wing mirror, complete unit plus the housing. Additionally, I paid for the housing to be painted the colour of my car.

I ordered on the 8th December 2025 and received it around the 10th January 2026.

I was stupid and didn't come to Trust Pilot before ordering, because if I had I probably wouldn't have placed my order. However, the company did send me the item, it's now installed and after one week, it's working as advertised. I could not find another British company that was selling a complete unit and paint it. I could have gone to eBay and bought the wing mirror, but I was very unsure of the provenance of these items.

I did do the leg work and find a local company where I could buy the correct paint and another local company that would have spray painted it, using the bought paint. In the end it wasn't necessary.

After about three weeks of no communication with the company I tried to do a charge back with my bank, but you have to wait 30 days before continuing. Additionally, if a company has provided a delivery date, you have to wait for that date to come and go before performing a charge back.

On the 6th Jan 2026, I used their chat system to cancel the order. The system says that once an item has started to be painted (as I requested) the order cannot be cancelled. Great, I hadn't been notified that the item was being painted, so I attempted to cancel the order but the chat bot would not confirm or deny that the cancellation had taken place. I thought it very strange that 10 minutes later I received an email stating that the wing mirror housing had entered the painting stage!

In the end, I did receive the product and I am happy with it. I just wish the company would be honest with all customers and state if they're having problems or cannot source a part. They do, or could, have a very good business.

Purchased a wing mirror that arrived faulty. I followed their return process and sent it back, but after they received it, they completely stopped responding to my emails. No refund was ever issued voluntarily. I had to go through the hassle of a bank chargeback to recover the funds. Disgraceful way to treat customers.

Great service and products. Very knowledgeable staff.Different options offered to me, Everything I required available plus an option to colour/ paint/ spray my mirror. I nearly canceled order due to previous vicious reviews.
My new complete mirror worked out a cheaper option than a 2nd hand item from a breakers.
Very happy customer, I will confidently use the again.

Don’t bother!! I ordered a replacement wing mirror cover in September 2025 they sent out the wrong part, I returned it straight away. Refund pending as of 2nd October 2025. It is now January 2026 and I still haven’t received my refund. Numerous emails sent, 6 phone calls finally got sent my payment reference details to contact by bank. No sign of the refund. UKs leading wing mirror specialists my arse!!!!

SCAM DO NOT PURCHASE

I spend 172 on a wing mirror over a month ago which has not arrived.
I’ve tried emailing 3 times and had no response, I’ve used their live chat on their website which you get no response on and I’ve used their query submission form which I’ve also received NO RESPONSE ON.

They will take your money and will not send or contact you after sending you a clearly fake confirmation email DO NOT PURCHASE

Ordered a wing mirror. The item was not delivered and I tracked the parcel which was out for delivery in a different town . I told them that the item was probably out to the wrong address but they said it wasn’t.
I then got notification of delivery, but it wasn’t delivered. I phoned and was told that they would sent proof of delivery but I haven’t received this .
The customer support is always the same , we will check and send an e mail, but they don’t ever respond unless I call.

DO NOT USE THIS WEBSITE. it’s a shame you can’t leave no stars. As many others have said, items weren’t received despite paying extra for fast delivery. I was promised delivery “tomorrow” which didn’t happen, then told a week later and only by asking again that the item was in their despatch warehouse, they still couldn’t give a firm delivery date so I cancelled. Waited a week for the refund. Nothing. Had to involve my bank.
They do not have anything in stock. They get their parts from a European Warehouse which in turn gets them from China. All of these orders are done in bulk so it could take up to 3 months to get what you ordered. You’re better off ordering direct from China if you want to save money and get your parts within a week.

This is a very competent efficient supplier to deal with BUT, the problem arises if you have to return the item for a refund. The refund never arrives, even though they had confirmed receiving the item back at their premises. Eventually I had to claim my £209 through Barclaycard.
So if you deal with this supplier, make sure you keep all your correspondence and postal receipts that your bank will need to see.

Ordered a painted power mirror for a mazda 3, read all the bad reviews after ordering and started to worry. No need to worry as it turned up in a week, works perfectly, fits perfectly and colour is spot on. Super chuffed

Bought a window regulator from this company, 1st September did not fit sent it back in October. They said they would return my money,l am still waiting, l phone them every week speak to Joshua he passes all my information to accounts they agree l will be paid tomorrow but tomorrow never seems to arrive..
Awful company to deel with .

Absolutly shocking customer service. Ordered a wing mirror and paid extra for express delivery. Never arrived then told they were awaiting stock. Eventually cancelled and asked for refund but not appeared in my bank! No reply to messages asking for refund. DO NOT USE.

Appalling customer service. Avoid at all costs.

I ordered a replacement driver's mirror as my car was not drivable without. The mirror took weeks longer than estimated to arrive. I was unable to drive my car for all this time so managed to get the same item off ebay for 1/3 of the cost. I was assured by the website chat for WingMirrorMan that I could cancel and would receive a full refund. Now, on finally managing to speak to a real person, I was told that I can't cancel and there is no possibility of refund or return.

Only place I could find one delivery date passed called yes be two more weeks that passed same again. Had enough cancelled order it's on its way we can't send it back and well refund you ye right that's over a year ago now and I'm 150 out of pocket. DON'T USE these scammers.

Waited three weeks after supposedly four to five days when received the products supposedly mirrors absolute rubbish fifty odd pounds down the swaney would stay clear of this company

No Refund After 28 Business Days – Unacceptable Service

I ordered a mirror indicator and received a faulty item. I requested a replacement, only to be told after weeks that the company did not have it in stock. I then requested a refund, which they claimed was issued on 29 October 2025 with a stated processing time of 28 business days.

Today is 2 December 2025, and I still have not received my refund.

I have contacted the company multiple times, but they have taken no action, provided no updates, and shown no accountability for their failure to refund my money. This level of customer service is completely unacceptable.

Customers should not have to chase a company for money they have already paid, especially after receiving a faulty product. I will not be ordering from them again and cannot recommend them based on my experience.

Don't bother. Complete waste of time - wish I had read reviews before contacting them. Used their online form as requested to fill in details of requirements, contacts etc. Waited a day for confirmation and having received nothing called them. Was advised they had no record of my form being received - so please send again. I specifically asked for an email confirming receipt which I did not get but 2 days later received an e mail to tell me it would require some research to enable them to help me. This I could understand as my car is a Japanese import which I had explained both on the 'phone and on the form. I waited 10 days before contacting them to check on progress and wass advised they would call me back which they did - only to tell me that they do not deal with imported cars and further this had been explained on the phone which was most certainly not the case otherwise I would not have resent the form and there was nothing on the email i did receive to suggest this nor on their website. No help was provided at all; by contrast it has been a couple of weeks wasted. I should also point out that their form is really poor and does not allow selection of multiple items which doubles the work and makes you go round in circles. Also, strangely, their phone listing shows as "Headlamps Direct". Very inefficient and unhelpful.

This company is a complete joke!! Back in early August I ordered a wing mirror for a motorhome. I heard nothing from them. A week later I phoned and was told that the mirror was no in stock. Further investigations on the required mirror, enabled me to make another order for a wing mirror with a more appropriate specification.
I immediately filled in the cancellation form for the first order. The new order arrived swiftly but I then had 3 further attempts at cancelling the first order. Finally it showed as "cancelled" then 4 days later I got an email to say that the cancelled item had been shipped. As soon as this was received I returned it. The return was received on 15/9/2025. After numerous phone calls I still have not received a refund. I was given an email address to make a complaint, but have NEVER had a reply to that.
I have now gone to my credit card company to get my money back.
As others have mentioned Joshua Speed, I too have been on the sharp end of his tongue.

Absolutely shocking. I ordered a mirror from them that was showing in stock. It should have been delivered within a week. Shortly after ordering, it’s now showing awaiting stock. I talked to the online chat, no help. I sent emails, never got replies. I rang and spoke to them, very rude and aggressive on the phone. Once again no help. So I cancelled the order and should have had confirmation of the cancellation within 24 hours. Once again no response from them and no refund. After 4 weeks ( I gave them every opportunity to refund me ) I contacted my bank to begin the charge back process. Luckily I had photos of online chat, cancellation screens and emails which I forwarded to the bank. Finally after 7 weeks from the initial order the bank got my refund for me. Steer clear of Wing Mirror Man. They are dishonest, ignorant, aggressive on the telephone and don’t hold the stock shown on their website.

Went to local garage, advised use WingMirrorMan..... Full wing mirror, painted for my Toyota Rav.
Foolishly didn't check.....
Total scam ripoff, with numerous lies of package sent, including Royal Mail tracking..... Nothing ever arrived. But unbelievably.....when I rang Royal Mail the Tracking Number was not in my name nor down to be delivered to my address....?????
So how does that work?!!!!!!
Fraud? Also my payment went to Joshua Speed.... not a business???
After numerous chat bot queries and phone calls to their Bury address...
I can no longer get through....
Blocked somehow?
So.....normally use PayPal. Not accepted by these crooks so used Credit Card fortunately. Contacted my Bank, now In Dispute, I just hope I get my money back.
I have never experienced such, rude, patronising and aggressive uncaring scam, ripoff behaviour. I will be reporting Joshua Speed to Trading Standards.

It is a pity to have to award a one star rating. Whilst the website infers that you will be dealing with an honest upfront business, nothing could be further from the truth. Avoid at all costs.
Fortunately a refund was obtained via Barclaycard.