Wise Property Care Opiniones 

578
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolute pleasure working with Wise! They inspected my new house and followed up with the recommended damp and woodworm treatment. It was a breeze dealing with the company, the job was done on time a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My first point of contact was Anna Zientala. Anna answers all calls with expertise, professionalism and a positive attitude. She progressed a job for me, over and above my expectations. Thi... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

The damp work was completed as expected, without problems. However I am giving them 1 * and if there was an option for 0 I would award 0. These people NEVER ANSWER THE PHONE. It doesn't matter when or... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wise property attended to survey and then repair wet rot under the bathroom. Ross completed survey and quote was given next day as promised and included plumbing contractor. He was courteous and knowl... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de impermeabilización

Sobre Wise Property Care

Escrito por la empresa

Wise Property Care are the leading property preservation company in Scotland. Wise are well regarded as a contractor you can trust when it comes to effective solutions for Damp Proofing, Dry Rot, Wet Rot, Rising Damp, Condensation and Woodworm.

We provide solutions for all types of property from domestic houses and flats to historic buildings and commercial premises. Our expert local teams are available to take your call today.

Contact Us
WISE AWARD WINNERS - RAISING THE STANDARDS
Wise Property Care's performance is reflected in awards bestowed upon the company by independent organisations.
BIG ON EXPERTISE WITH A LOCAL TOUCH
With branches throughout the country & a team of industry experienced and qualified preservation surveyors
Delivering for our customers
Our customer is at the heart of everything we do and we build the business around them. We aim to deliver satisfaction with honesty, reliability and professionalism.
For more than 20 years, Wise Property Care has been building value back into people's homes through our property repair treatments.
'Real and meaningful' 20 year property repair guarantees.

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

578 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(578)

21 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Money well spent.

We were very very impressed with our surveyor, William Mulgrew. He was thorough, practical, full of knowledge and the survey was worth every penny. We learnt some interesting things about our new home along the way.
He is also a very pleasant man and simply could not have been more helpful.
We absolutely trusted his judgement. Thank you so much.

6 de diciembre de 2021
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Respuesta de Wise Property Care

Hello Chris, thank you for taking the time to leave a review. We are delighted to hear William delivered excellent value with his survey.

Valorada con 5 estrellas sobre 5

Ross Davidson at Wise Property Care…

Ross Davidson at Wise Property Care always provides quality customer service and performs to a high standard. I highly recommend this service to anyone who needs it.

2 de diciembre de 2021
Opinión espontánea
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Respuesta de Wise Property Care

Hello Conor, thank you for the review and recommendation. It is great to hear about the quality of service delivered by our surveyor Ross.

Valorada con 5 estrellas sobre 5

I have used Wise for remedial damp work ...

I have used Wise for remedial damp work and have been very pleased with them at all stages of the work: from Steven - the Surveyor; Margaret - in the office; and Donald and Greig who carried out the work. Highly recommended.

2 de noviembre de 2021
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Respuesta de Wise Property Care

Thank you for the review Mr McGarvie. We are delighted to hear you were very pleased with the service that Steven, Margaret, Donald and Greig delivered.

Valorada con 5 estrellas sobre 5

Great service from Wullie Mulgrew

Great service from Wullie Mulgrew. Turned up on time, very knowledgeable and helpful. Highly recommend, thank you!!!

7 de octubre de 2021
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Respuesta de Wise Property Care

Thanks you for the review and recommendation Julie, its great to hear about Wullie being punctual, knowledgeable and helpful!

Valorada con 5 estrellas sobre 5

Ross Davidson in Inverness has been…

Ross Davidson in Inverness has been absolutely fantastic to deal with, I have had multiple dealings with Ross within my employment and personally and he has always dealt with matters promptly and with brilliant communication throughout. Fantastic service.

7 de octubre de 2021
Opinión espontánea
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Respuesta de Wise Property Care

Thank you for the review Lou. Its great to hear that fantastic service from Ross has led to you using Wise Property Care multiple times at work and at home.

Valorada con 5 estrellas sobre 5

Japanese Knotweed Treatment

Wise Property Care was very prompt in dealing with our Japanese Knotweed and the service is excellent. From the first day of treatment Brian Smith has arrived on time, carried out an efficient service in a friendly manner.

12 de septiembre de 2021
Opinión espontánea
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Respuesta de Wise Property Care

Thank you for the review Mrs Hoban. We are delighted to hear your invasive weed service from Brian Smith was excellent from the first day of treatment.

Valorada con 5 estrellas sobre 5

I had an issue that I needed the prompt advice of the expert.

I had an issue that I needed the 'experts' advice on regarding woodworm or some other unknown parasite. William answered my call for advice promptly and provided various options as to what the problem was. On referring back to my client (new build house) I decided it needed further investigation. I contact William next day and he arranged to visit the property to investigate. He very quickly analysed the situation and advised there was no problem and the issue was caused by something other than the originally thought troublesome woodworm/parasite. This information/advice put the client and myself at ease knowing that there was nothing to worry about. The prompt service, professionalism and detailed advice given was very much appreciated and alleviated the concern. Wise Property will certainly be my first port of call should I ever require anything likewise in future.

9 de septiembre de 2021
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Respuesta de Wise Property Care

Thank you for your feedback Margaret we are delighted to hear the quality of William's service will make Wise Property Care your first port of call in the future.

Valorada con 5 estrellas sobre 5

Great service.

First class service from quote to carrying out treatment. Grant carrying out the treatment was a great asset to the company.

1 de septiembre de 2021
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Respuesta de Wise Property Care

Thank you Alistair. We are delighted to hear you received first class service throughout your experience with Wise from the quote to treatment delivered by Grant.

Valorada con 5 estrellas sobre 5

Ross at Wise Property Care was…professional and friendly

Ross at Wise Property Care was friendly, professional and efficient. He carried out a survey on our property and had the timber report back to us very quick.
I would definitely recommend to friends and family and if need be I would use him again.

30 de agosto de 2021
Opinión espontánea
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Respuesta de Wise Property Care

Thank you for the review. It is great to hear you would definitely recommend Wise to friends and family thanks to your experience with our surveyor Ross.

Valorada con 5 estrellas sobre 5

Ross at Wise Property Care performs to…

Ross at Wise Property Care performs to a very high standard and is consistent in what he does. He is very helpful and will always make time for his clients.

25 de agosto de 2021
Opinión espontánea
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Respuesta de Wise Property Care

Thank you for the review Rachael. Making time for clients and delivering consistently good service is something we encourage at Wise, so it is brilliant to hear about Ross delivering this to a very high standard.

Valorada con 5 estrellas sobre 5

First class service from Ross Davidson

Over the years, we have continued to receive first class service from Ross Davidson - North Scotland Senior Surveyor. Our requests are dealt with very promptly and we are kept in the loop at every stage of the job. All the team at e2w Property recommend the services of Wise Property Care - this is down to the hard work and professional service Ross provides.

25 de agosto de 2021
Opinión espontánea
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Respuesta de Wise Property Care

Thanks Marie, we are delighted to hear that Ross is providing professional, first class service for you and the team at e2w.

Valorada con 5 estrellas sobre 5

Highly recommend this company

As always, absolutely fantastic service from Ross Davidson. First class from start to finish. From the point of requesting a survey, to having it carried out and receiving the information so promptly afterwards. We highly recommend the services of Wise Property Care, a huge thank to Ross Davidson and your superb team again.

24 de agosto de 2021
Opinión espontánea
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Respuesta de Wise Property Care

Thank you for the review and recommendation Eve. It s great to hear that your experience with Wise Property Care and our surveyor Ross Davidson was fantastic.

Valorada con 1 estrellas sobre 5

i cannot comment on the work they do…

i cannot comment on the work they do primarily only their fill in work for local councils
a one week job described as that by all the trades that have visited and still waiting for completion 5 weeks later 4 missed visits days off work to be home
guess from experience and my own job and situation that i,m lowest on the ladder
to be fair the trades that did visit were excellent messy with one trade but all friendly and frustrated as much as me

6 de agosto de 2021
Opinión espontánea
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Respuesta de Wise Property Care

Hi Tam, while we are delighted you found our staff to be excellent and friendly we would like to look into what happened with regards to timescales. We have sent you a request for more information via Trustpilot.

Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish! Thank you Laura, Kevin and Raymond for your friendly and professional service. Delighted with the job done on site and the liaison with the office.

7 de julio de 2021
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Respuesta de Wise Property Care

Hi Emma, thank you for leaving your review and letting us know which members of the team delivered 5-star service. It is great to hear you were delighted with the job and with our staff in the office.

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Kev who came to do the work on the day, did an excellent job. Communicated well about times of arrival. Explained everything to me and left the property ready for the worker coming in to do the next stage of the work. Thank you.

7 de julio de 2021
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Respuesta de Wise Property Care

Thank you for the review Carolynn. We are delighted to hear you experienced excellent customer service and that Kev did an great job.

Valorada con 5 estrellas sobre 5

From start to finish Wise could not…

From start to finish Wise could not have been more helpful. Quick response, clear communication and lovely staff.
I will definitely be using them again.

9 de junio de 2021
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Respuesta de Wise Property Care

Thank you for the kind words Kim. It is fantastic to know our team impressed with their speed and clarity.

Valorada con 5 estrellas sobre 5

Really prompt in responding and…

Really prompt in responding and trustworthy company. Kevin and Raymond did a lovely job
Would recommend them.

7 de junio de 2021
Opinión espontánea
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Respuesta de Wise Property Care

Thank you Sara, it is great to hear that Kevin and Raymond did a lovely job.

Valorada con 5 estrellas sobre 5

I would highly recommend these guys

I would highly recommend these guys, they are so friendly, helpful, efficient, well organised and do what they say they are going to do. Nowadays that seems to be a tall order but not for these guys, they are just the best and I cannot recommend them enough.

2 de junio de 2021
Opinión espontánea
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Respuesta de Wise Property Care

Thank you for the recommendation Anne. We aim to be as helpful and efficient as possible so it is always good to hear from customers who have experienced this first hand.

Valorada con 5 estrellas sobre 5

Fast and efficient resolution of woodworm.

When I discovered woodworm in my front porch I contacted 4 firms to try and get someone out to see what I thought would be a very small and contained job.

2 firms wanted £200 odd just to come out and see the problem, one couldn't come straight away (I am still awaiting them coming back to me as to when they can come round) and Wise Property Care, who although busy, accepted my assessment that it was a small / quick job and popped in on their way to another job to have a quick look.

As it was such a small job they suggested if I was amenable that they fit me in when they could between other jobs. They came round a couple of days later and sorted the problem.

The surveyor and the technicians were polite, informative and generally excellent. I would highly recommend Wise Property Care.

28 de mayo de 2021
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Respuesta de Wise Property Care

Hi Graham, we are delighted to hear that our team were polite, informative and worth of five stars.

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