Wise Property Care Opiniones 

578
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolute pleasure working with Wise! They inspected my new house and followed up with the recommended damp and woodworm treatment. It was a breeze dealing with the company, the job was done on time a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My first point of contact was Anna Zientala. Anna answers all calls with expertise, professionalism and a positive attitude. She progressed a job for me, over and above my expectations. Thi... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

The damp work was completed as expected, without problems. However I am giving them 1 * and if there was an option for 0 I would award 0. These people NEVER ANSWER THE PHONE. It doesn't matter when or... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wise property attended to survey and then repair wet rot under the bathroom. Ross completed survey and quote was given next day as promised and included plumbing contractor. He was courteous and knowl... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de impermeabilización

Sobre Wise Property Care

Escrito por la empresa

Wise Property Care are the leading property preservation company in Scotland. Wise are well regarded as a contractor you can trust when it comes to effective solutions for Damp Proofing, Dry Rot, Wet Rot, Rising Damp, Condensation and Woodworm.

We provide solutions for all types of property from domestic houses and flats to historic buildings and commercial premises. Our expert local teams are available to take your call today.

Contact Us
WISE AWARD WINNERS - RAISING THE STANDARDS
Wise Property Care's performance is reflected in awards bestowed upon the company by independent organisations.
BIG ON EXPERTISE WITH A LOCAL TOUCH
With branches throughout the country & a team of industry experienced and qualified preservation surveyors
Delivering for our customers
Our customer is at the heart of everything we do and we build the business around them. We aim to deliver satisfaction with honesty, reliability and professionalism.
For more than 20 years, Wise Property Care has been building value back into people's homes through our property repair treatments.
'Real and meaningful' 20 year property repair guarantees.

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

578 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(578)

21 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great experience with Wise…

We had a great experience with Wise Property Care. Our work was to re-joist a whole room due to rot and the age of a house built in the 1890s. The engineer was clean, on time, and helpful, and we couldn't be happier with the work.

20 de septiembre de 2024
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Respuesta de Wise Property Care

Chris, thank you for taking the time to leave a review and for the feedback on your experience with our team. We will share your comments with all involved. Thank you very much.

Valorada con 5 estrellas sobre 5

Highly Recommend

Excellent service from the outset. Admin staff delivered prompt & efficient service, Angus the surveyor was professional, friendly and knowledgeable as was both Neil the technician and the plasterer whose name I didn't get.
Very happy with the service and wholeheartedly recommended Wise Care Property, this is the second time I have used this company.

17 de septiembre de 2024
Opinión espontánea
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Respuesta de Wise Property Care

Monica, thank you so much for choosing Wise Property Care. We appreciate your wonderful review and are glad we could again be of service. Angus, Neil and the entire team will be delighted to read the kind words you have left about their service. Thank you very much.

Valorada con 5 estrellas sobre 5

Japanese Knot Weed control

Wise have been controlling Japanese Knot weed at our property for the past 4 years. We have found the service very good. Brian our technician is a great communicator and always lets us know what he has done and how things are progressing. His follow up reports also tell us everything we need to know. Very happy with the service.

29 de agosto de 2024
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Respuesta de Wise Property Care

Hello, thank you very much for your valuable feedback. We are grateful that you took the time out of your day to share your experience with us and for your kind words of appreciation for Brian who will be delighted to receive your kind words. Thank you.

Valorada con 5 estrellas sobre 5
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Respuesta de Wise Property Care

Robert, we really appreciate you sharing your review of our service. It is great to hear you had a positive experience with us and will ensure your feedback is shared with the entire team. Thank you.

Valorada con 5 estrellas sobre 5

Very easy to deal with

Very easy to deal with. Fast response. Have used Wise Property Care a few times now. Very professional and efficient. Highly recommend.

11 de junio de 2024
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Respuesta de Wise Property Care

Hello, thank you for your review, for being a loyal customer and for recommending us! We are glad we could be of service and we will ensure your feedback is shared with the entire team. Thanks again.

Valorada con 5 estrellas sobre 5

I appreciate the sound advice given and…great example of how contracts should work

I appreciate the sound advice given and the solution. Workers were friendly, helpful, quick and very clean hoovering afterwards.

15 de julio de 2024
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Respuesta de Wise Property Care

Richard, thank you for taking the time to share your experience with us. We're delighted to hear that you were happy with the service provided and we will be sure to share your feedback with the team.

Valorada con 5 estrellas sobre 5

Outstanding

Very professional organisation. Thank you to Karen for outstanding communication through the whole process and Connor for all the survey work. Dale, our technician, was as good a tradesman as we've seen. Friendly, helpful and carried out the job perfectly. Wouldn't hesitate to use Wise Property Care again.

5 de julio de 2024
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Respuesta de Wise Property Care

Wayne, thank you very much for sharing your feedback with us. It is great to hear that we have been successful in our goal of providing our customers with the best possible experience. We will ensure Karen, Connor, Dale and all involved receive your kind comments. Thank you.

Valorada con 5 estrellas sobre 5

Great service from start to finish

From the Surveyor Angus at the start to Jay the Technician and Martin the plasterer, the problem was identified and dealt with. They were all great to deal with and did a super job. There was a slight hiccup on first day of job due to staff illness, but Karen pulled out the stops to make sure it happened on time. The room was left clean and tidy and there was a follow up call to make sure it all went well. Highly recommend Wise.

26 de junio de 2024
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Respuesta de Wise Property Care

Tracy, thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your experience and that you would be happy to recommend us! We will be sure to pass on the kind words to Angus, Jay, Martin, Karen and the entire team, they will be thrilled to hear your kind words. Thanks again.

Valorada con 5 estrellas sobre 5

Damp in the bedroom

They are far better than any other company. We phone loads of companies and nobody came. Wise came and told us what was wrong, and came back the following week to repair the property.
I would recommend them to anyone who has a damp problem. Xxxxxx.

24 de junio de 2024
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Respuesta de Wise Property Care

Hello, we are so grateful that you took the time to share your feedback with us and very happy to hear that our team provided you with 5-star service Your feedback will be shared with all involved. Thank you.

Valorada con 5 estrellas sobre 5

Wise Property Care, Dunfermline.

I would like to thank all the staff at Wise Property Care dunfermline for the recent work carried out on our property in Cardenden. All the staff were very helpful & a pleasure to deal with. Kevin done the work in the property. Very professional & tidy job. Thanks Kev

14 de junio de 2024
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Respuesta de Wise Property Care

Hello Gordon, thank you for taking the time to share your experience with us. We're delighted to hear that you were happy with the level of service provided. We'll be sure to pass on the kind words to Kevin and the entire team. Thank you very much.

Valorada con 4 estrellas sobre 5

Re-inspection of damp proof course

It took several weeks from the initial contact until the re-inspection took place. However, Kevin Rowe, the surveyor, having called the day before the visit arrived on time. He provided advice on how to resolve the issue which has been taken on board and suggested how to prevent the issue arising in the future.

4 de junio de 2024
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Respuesta de Wise Property Care

Muriel, we are sorry for the initial delay for the re-inspection but very happy to hear that Kevin was able to provide some valuable advice and resolve. Kevin will be very happy to receive your feedback. Thank you.

Valorada con 5 estrellas sobre 5

Great customer service.

Service very prompt and attentive staff who dealt with my call.

17 de mayo de 2024
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Respuesta de Wise Property Care

Hello Elaine, thank you for your 5-star review. We are glad we could be of service and appreciate your kind words. Your feedback will be shared with the team.

Valorada con 5 estrellas sobre 5

Woodworm Treatment

Great experience with wise property care for woodworm treatment at my flat in Inverness. Grant was very knowledgeable and keen to help out as much as he could.

6 de mayo de 2024
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Respuesta de Wise Property Care

Daniel, thank you very much for your review. We are delighted to hear that you were happy with the service provided by Grant and the team. We will pass on the kind words. Thank you.

Valorada con 4 estrellas sobre 5

Everyone was really helpful from on the…

Everyone was really helpful from on the phone to Ciaran who did the survey to Reece who carried out the work. All very professional.

26 de abril de 2024
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Respuesta de Wise Property Care

Hello Sasha, thank you so much for taking the time to review our service. We really appreciate your feedback and will ensure your comments are shared with Ciaran, Reece and the rest of the team.

Valorada con 5 estrellas sobre 5

Dale and the Wise group

Ross was easy to work with at the outset and the guy who done the work, Dale, was excellent

12 de abril de 2024
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Respuesta de Wise Property Care

Hello Melissa, thank you very much for taking the time to review our service. It is great to hear that you enjoyed your experience with us. We will share your feedback with Ross, Dale and the team. Thank you.

Valorada con 5 estrellas sobre 5

Prompt arrival by joiner Kev

Prompt arrival by joiner Kev, at 8am. Plasterer arrived on time, would use company again.

15 de marzo de 2024
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Respuesta de Wise Property Care

Mr Norrie, we are happy to hear that Kev provided you with 5-star service. We will make sure that he receives your feedback. Thank you so much for your review.

Valorada con 5 estrellas sobre 5

I had used this company in the past

I had used this company in the past, had a great service and excellent advice from their surveyor Willie at time of survey and the work when the damp was treated was excellent. Their team did a great job and cleaned up well. I have now used them a second time to survey my mother's property.

28 de febrero de 2024
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Respuesta de Wise Property Care

Paul, we are so happy to hear you have enjoyed your experience with us. We appreciate the great review and will ensure your feedback is passed onto the entire team. Thank you.

Valorada con 5 estrellas sobre 5

All the tradesmen were so efficient

All the tradesmen were so efficient, Lance, Greg & Eddie all did a super job. I would certainly recommend your company to friends.

11 de marzo de 2024
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Respuesta de Wise Property Care

Ruth, thank you so much for giving us 5-stars. Lance, Greg & Eddie will be delighted to receive your comments. Thank you also for your recommendation to others, it is very much appreciated.

Valorada con 5 estrellas sobre 5

Kev and Andy - Nr Stirling

Kev and Andy. Two friendly and professional guys. Explained everything. Did the job (well) then cleaned up after themselves. Recommended.

23 de febrero de 2024
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Respuesta de Wise Property Care

Chris, thank you for your 5-star review. It is lovely to hear your kind words of appreciation for Kev and Andy. We will ensure your feedback is shared with them both. Thank you very much

Valorada con 4 estrellas sobre 5

Great Woodworm Treatment

Have just had my loft treated for a woodworm infestation. Wise Group were one of only 2 that responded to my search for a contractor. The surveyor (Andrew) was out within a few days and quickly diagnosed what was required. The treatment was actioned within a week and the operator, Kev was excellent. He arrived on site early and explained in great detail what he would be doing. The whole process took around 2 hours with a quite a noisy pump but we were far enough away in the house for us not to bother us. Kev was very polite, efficient at his task an left almost no trace of his presence. The pricing was not the cheapest I'm sure, but we wanted peace of mind that the problem was dealt with, and with the inclusion a 20-year guarantee, I would recommend Wise Group for this treatment.

26 de febrero de 2024
Opinión espontánea
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Respuesta de Wise Property Care

Eddie, thank you very much for choosing Wise Property Care and for your recommendation to others. We are grateful that you took the time out of your day to share your feedback with us which will be shared with Andrew, Kev and the rest of the team. Thank you.

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