So far so good. Excellent ranges. Good information from staff without hard sell. Able to borrow samples. Fitter seems responsive, well informed and responsible. Just about to place my order, so will u... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
From the start of requesting samples of flooring and placing our order, we felt that everything was clear and easy to manage. Contact and communication from wood and beyond regarding delivery was exc... Ver más
La empresa ha respondido
Riza & her colleague were very helpful in advising us in picking our new floor. They were welcoming in person & quick to process our order over the phone. Worth chatting to them directly if you're thi... Ver más
La empresa ha respondido
Excellent service from Maria! She was professional, knowledgeable, and took the time to help us choose the perfect flooring for our home. We’re absolutely delighted with the final result. The shop has... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.
Información de contacto
877 Finchley road, NW11 8RR, LONDON
- 02038690900
- info@woodandbeyond.com
- www.woodandbeyond.com
4,8
Excelente
6 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 88% de las opiniones negativas
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Cheuk was really helpful and…
Cheuk was really helpful and knowledgeable about the products. The staff were very helpful with a tight delivery.
4 de junio de 2026
Opinión espontánea
Respuesta de Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Excellent customer service
Excellent customer service - helped with matching products and very flexible re collection / delivery options. Would recommend
3 de junio de 2026
Opinión espontánea
Respuesta de Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Respuesta de Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
everything good
1 de junio de 2026
Opinión espontánea
Respuesta de Woodandbeyond
Thank you for your feedback. We’re pleased to hear you found the process straightforward, and we appreciate you taking the time to leave a review.
Respuesta de Woodandbeyond
Thank you for your feedback. We’re pleased to hear you found the process straightforward, and we appreciate you taking the time to leave a review.
Very nice service
Very nice service, answered all our questions and we finally found our flooring, that took us forever to find !!
31 de mayo de 2026
Opinión espontánea
Respuesta de Woodandbeyond
Thank you very much for your kind feedback. We’re delighted to hear you were happy with our service and that we were able to help you find the right flooring in the end.
It was a pleasure assisting you, and we truly appreciate your support. We look forward to helping you again in the future.
Helpful and clear advice over the…
Helpful and clear advice over the phone, thank you Cheuk-Yee!
31 de mayo de 2026
Opinión espontánea
Respuesta de Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Thank you for your help over the phone
Thank you for your help over the phone. Great service and clear information!
31 de mayo de 2026
Opinión espontánea
Respuesta de Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Ordered Engineered Wood
Ordered Engineered Wood, great quality and very well priced. The whole process, was seamless, from viewing, to ordering to delivery.
29 de mayo de 2026
Opinión espontánea
Respuesta de Woodandbeyond
Thank you for taking the time to leave us your review.
We are delighted to hear that you were happy with both our products and the service provided. Customer satisfaction is extremely important to us, and it is always rewarding to know that our efforts are appreciated.
We look forward to welcoming you again in the future and assisting you with any upcoming projects.
Lovely vinyl finishes
Lovely vinyl finishes. Best option I found out of all the places I visited. Great customer service from Cheuk! Thank you!
29 de mayo de 2026
Opinión espontánea
Respuesta de Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Great service and quality engineering wood
I bought the flooring from wood and beyond and they have been providing great service across all the journey. I was able to go to the showroom before buying and the quality of the wood is really good with a really great price. I recently spoke with Cheuk at the phone to complete my order and she was really helpful as everyone else. I can't wait to receive the engineered wood and have it installed in my house!
29 de mayo de 2026
Opinión espontánea
Respuesta de Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Very good customer service by Cheuk
Very good customer service by Cheuk. Kind, friendly and very professional. Excellent service
27 de mayo de 2026
Opinión espontánea
Respuesta de Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Quick in responding
We've used them before and they're great! We got some mixed guidance from the team as to what products to order, but we got there in the end, and they were very quick to take our calls and set up the order. We'd order from them again.
27 de mayo de 2026
Opinión espontánea
Respuesta de Woodandbeyond
Thank you very much for your feedback. We’re pleased to hear you had a positive experience overall and that our team was able to assist you quickly with your order.
We appreciate your comments regarding product guidance and will share this with the team to help us improve.
We look forward to assisting you again in the future.
Respuesta de Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Respuesta de Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
I had a pleasant experience with…
I had a pleasant experience with customer service, in particular with Veronica. She has been a great help in the first step and adviced some good alternatives as the floor i wanted was sold out. She also clearly explained the difference between the 2. I look forward to receiving the wood. Thanks
26 de mayo de 2026
Opinión espontánea
Respuesta de Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Polite and informative
Good customer service, polite, and answered all of my questions regarding my chosen flooring, thank you
25 de mayo de 2026
Opinión espontánea
Respuesta de Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Dealing with Veronica was great.
Dealing with Veronica was great.
21 de mayo de 2026
Opinión espontánea
Respuesta de Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
I’ve spoken to one of the customer…
I’ve spoken to one of the customer services and I’d like the way she responds my requests so far
20 de mayo de 2026
Opinión espontánea
Respuesta de Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Have been very informative and helped…
Have been very informative and helped every step of the way with the flooring that I wanted. Staff have been really helpful
20 de mayo de 2026
Opinión espontánea
Respuesta de Woodandbeyond
Thank you very much for your positive review. We are delighted that you were satisfied with both our service and products. Maintaining high standards for our customers is very important to us.
We hope to have the pleasure of serving you again soon.
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