We were seeking to open an account to transfer across some ISAs and were really surprised at the polite, personal and effective way were assisted through the process. Everything was done in 3 days a... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I visited your office at Chalfont St Peter to join YBS for the first time and to transfer a cash ISA from another organisation. Both these objectives were achieved in the one fairly short visit. Succe... Ver más
Honestly the best service received for opening and transferring my ISA. Informed by text and letter every step of the way and also got a call welcoming me and telling me where my local branch is. Su... Ver más
When transferring money from my YBS Savings Account to another bank, I had expected this to happen almost immediately (via Faster Payment). But the money was actually transferred the next Busines... Ver más
La empresa ha respondido
Información sobre la empresa
- Sociedad de préstamos inmobiliarios
- Servicios bancarios
- Institución financiera
- Prestamista hipotecario
- Banco de ahorros
Escrito por la empresa
As a mutual, Yorkshire Building Society is owned by our members, who are customers of our Society. We were founded more than 150 years ago for the benefit of our members, to provide real help with their real lives, enabling more people to buy their own home and save for what’s important to them. Our ambition is to be market-leading for financial inclusion and deliver tailored outcomes for all customers.
Información de contacto
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Reino Unido
- www.ybs.co.uk
4,7
Excelente
10 mil opiniones
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New isa and transferral of existing isa
I found the process of opening an isa and transferring my existing isa to ybs very straightforward thanks to the friendly and helpful :Stephanie: at the hull branch ,,, thank you .
15 de abril de 2026
Respuesta de Yorkshire Building Society
Hello Mr Cawkwell,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Respuesta de Yorkshire Building Society
Hello,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
It was easy to transfer money into my…
It was easy to transfer money into my account
23 de abril de 2026
Respuesta de Yorkshire Building Society
Hello Ralph,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Returning customer
Years ago I had a mortgage with Yorkshire Building Society and they were excellent then so decided to come back with them to save joining them has been the easiest, fastest process ive ever had the app is so easy and user friendly.
15 de abril de 2026
Respuesta de Yorkshire Building Society
Hello Ms Starke,
Thank you for taking the time to provide this lovely feedback. This is very much appreciated.
Kind regards,
Respuesta de Yorkshire Building Society
Hello James,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Well informed and welcoming
My dealing with Yorkshire Building Society was all online. They explained the process and kept me well informed of progress. I received a welcoming phonecall, which I unfortunately missed but a welcoming message was left for me. It was a nice touch
22 de abril de 2026
Respuesta de Yorkshire Building Society
Hello,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Opened an account that I didn’t apply…
Opened an account that I didn’t apply for Security vetting far too intrusive
22 de abril de 2026
Respuesta de Yorkshire Building Society
Hi there,
We’re really sorry to hear about your recent experience. Social media isn’t secure, so we can’t help with your query or complaint here. However, you can get in touch with us in a few other ways:
Give us a call on 0345 120 0100.
Visit one of our branches or agencies https://www.ybs.co.uk/contact-us/branch-finder
Fill out our online complaint form https://www.ybs.co.uk/contact-us/help-us-improve#make-a-complaint
Send us a secure message through your account (if you’re registered online with us).
We’re here to help and look forward to resolving this for you soon!
Nice and straight forward
22 de abril de 2026
Respuesta de Yorkshire Building Society
Hello Robert,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Easy to get an account open
15 de abril de 2026
Respuesta de Yorkshire Building Society
Hello Sandra,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Personal touch Trumps
We were seeking to open an account to transfer across some ISAs and were really surprised at the polite, personal and effective way were assisted through the process.
Everything was done in 3 days and we had electronic updates along the way.Personal touch trumps.
Thanks to Cath, Abergavenny Branch
22 de abril de 2026
Respuesta de Yorkshire Building Society
Hello Marcus,
Thank you so much for taking the time to share your lovely feedback. It truly means a lot to us. I’ve passed your kind comments on to the branch team — they’ll be delighted to hear it!
Kind regards,
Opening a new account
We weren't kept waiting very long when we had a meeting to discuss opening an account. The member of staff who dealt with us was very professional and polite and extremely helpful.
15 de abril de 2026
Respuesta de Yorkshire Building Society
Hello James,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
I had a smooth experience opening my…
I had a smooth experience opening my accounts and it was quick.
I then asked my daughter to do same.
22 de abril de 2026
Respuesta de Yorkshire Building Society
Hello Mr Nathvani,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
The helpful staff.
22 de abril de 2026
Respuesta de Yorkshire Building Society
Hello Lynda,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Good ISA rate and easy to use app
Good competitive ISA interest rate and opening/managing my account via the secure app could not be easier when I need to move money around.
22 de abril de 2026
Respuesta de Yorkshire Building Society
Hello,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Respuesta de Yorkshire Building Society
Hello,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Opening an account and transferring in…
Opening an account and transferring in an existing isa was easy.
4 de abril de 2026
Respuesta de Yorkshire Building Society
Hello,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Easy to use app.
21 de abril de 2026
Respuesta de Yorkshire Building Society
Hello Beryl,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Respuesta de Yorkshire Building Society
Hello Mrs Chamberlain,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Respuesta de Yorkshire Building Society
Hello Neil,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Respuesta de Yorkshire Building Society
Hello Alan,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
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