You can't open 2 ISAs in the same tax year I wanted to split this year's allowance into part fixed, part easy access with them but can't do it with ybs 😔 However, you can put the fixed part with ybs... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We were seeking to open an account to transfer across some ISAs and were really surprised at the polite, personal and effective way were assisted through the process. Everything was done in 3 days a... Ver más
La empresa ha respondido
I visited your office at Chalfont St Peter to join YBS for the first time and to transfer a cash ISA from another organisation. Both these objectives were achieved in the one fairly short visit. Succe... Ver más
La empresa ha respondido
Honestly the best service received for opening and transferring my ISA. Informed by text and letter every step of the way and also got a call welcoming me and telling me where my local branch is. Su... Ver más
La empresa ha respondido
Información sobre la empresa
- Sociedad de préstamos inmobiliarios
- Servicios bancarios
- Institución financiera
- Prestamista hipotecario
- Banco de ahorros
Escrito por la empresa
As a mutual, Yorkshire Building Society is owned by our members, who are customers of our Society. We were founded more than 150 years ago for the benefit of our members, to provide real help with their real lives, enabling more people to buy their own home and save for what’s important to them. Our ambition is to be market-leading for financial inclusion and deliver tailored outcomes for all customers.
Información de contacto
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Reino Unido
- www.ybs.co.uk
4,7
Excelente
10 mil opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very helpful young man in your Bury…
Very helpful young man in your Bury branch that helped me with my initial query and isa
16 de abril de 2026
Respuesta de Yorkshire Building Society
Hello Katherine,
Thank you for your feedback, which I have forwarded to my colleagues at Bury - I am sure they will be very happy to see it!
Kind regards.
Respuesta de Yorkshire Building Society
Hello Mr and Mrs Pitt,
I am sorry to hear that you have not had a great experience. Social media isn’t secure, so we can’t help with your query or complaint here. However, you can get in touch with us in a few other ways:
Give us a call on 0345 120 0100.
Visit one of our branches or agencies https://www.ybs.co.uk/contact-us/branch-finder
Fill out our online complaint form https://www.ybs.co.uk/contact-us/help-us-improve#make-a-complaint
Send us a secure message through your account (if you’re registered online with us).
We will look forward to resolving your problem.
Kind regards.
When transferring money from my YBS…
When transferring money from my YBS Savings Account to another bank, I had expected this to happen almost immediately (via Faster Payment). But the money was actually transferred the next Business Day via BACS.
It also looks as though you cannot use the YBS app at the same time on separate devices. There is some sort of reset which requires you to repeat the Registration process.
Otherwise, everything went smoothly. No complaints.
16 de abril de 2026
Respuesta de Yorkshire Building Society
Hello Andrew,
Thank you for your feedback.
It is not a BACS payment - payments made from your YBS account on Day One are usually received in the nominated account by 5pm on Day Two. This is currently under review to be changed later in the year.
You can only register the Savings App on one device - it is optimised for a smartphone, so I would recommend logging in via the YBS website if you are using a tablet or laptop.
Kind regards.
What a pleasure this branch is Newton Stewart.
Such a breath of fresh air to actually be able to walk into a real YBS branch and talk to friendly helpful staff, this was the Newton Stewart branch, in Newton Stewart, Dumfries and Galloway.
Excellent.
Regards Mark
27 de marzo de 2026
Respuesta de Yorkshire Building Society
Hello Mark,
Thank you for the excellent feedback! Can you let us know which branch you visited? I would love to pass it on!
Kind regards.
The Dundee staff deserve a raise
The Dundee staff deserve a raise. They are very helpful and polite.
9 de abril de 2026
Respuesta de Yorkshire Building Society
Hello Peter,
Thank you for the feedback, which I will pass on! This is much appreciated!
Kind regards.
Very easy to deal with and they were…
Very easy to deal with and they were able to provide what we wanted.
9 de abril de 2026
Respuesta de Yorkshire Building Society
Hello Mr Metcalfe,
Thank you for your feedback, which is greatly appreciated!
Kind regards.
Excellent service
Overall an excellent service. Communication was great, everything was clearly advised beforehand and speedily carried out.
16 de abril de 2026
Respuesta de Yorkshire Building Society
Hello Moses,
Thank you for your feedback - greatly appreciated!
Kind regards.
Respuesta de Yorkshire Building Society
Hello Mr Bostock,
Thank you for your feedback, which is very much appreciated!
Kind regards.
Very helpful would have no problem…
Very helpful would have no problem recommending the Yorkshire building society to friends Very good
9 de abril de 2026
Respuesta de Yorkshire Building Society
Hello!
Thank you for your feedback, which is very much appreciated!
Kind regards.
Efficient process to remortgage with a…
Efficient process to remortgage with a constant flow of communication.
7 de abril de 2026
Respuesta de Yorkshire Building Society
Hello Mrs Turnbull,
Thank you for your feedback, which is greatly appreciated!
Kind regards.
Customer service at Yorkshire…
Customer service at Yorkshire recommended to me by existingcustomers and they aren't wrong.
16 de abril de 2026
Respuesta de Yorkshire Building Society
Hello Alison,
Thank you very much indeed for your feedback, which is greatly appreciated!
Kind regards.
Nothing is too much trouble
Nothing is too much trouble for the staff in the local society. And I also like how I’ve been informed on line after every transaction and before time lapses and I miss a deadline. I’m beginning to love being with the Llandudno branch of the YBS.
9 de abril de 2026
Respuesta de Yorkshire Building Society
Hello Liz,
Thank you for this excellent feedback - can you let us know which branch or agency you deal with? I would love to pass on your comments!
Kind regards.
Easy to set up
Easy to set up. I had made a mistake putting money into the wrong account, made a phone call, the man on the phone was very good, checked everything out for me and explained how to sort it out
Thank you
9 de abril de 2026
Respuesta de Yorkshire Building Society
Hello VJH!
Thank you for your feedback, which is greatly appreciated.
Kind regards.
Liz Whitehead in your Maidstone branch…
Liz Whitehead in your Maidstone branch was very helpful and efficient in transferring my existing ISA’s to a YBS ISA.
16 de abril de 2026
Respuesta de Yorkshire Building Society
Hello!
Thank you very much indeed for your feedback, which I have passed on to Liz's manager, and I am sure they will be delighted to read it!
Kind regards.
Very easy set up and good communication…
Very easy set up and good communication .
16 de abril de 2026
Respuesta de Yorkshire Building Society
Hello John,
Thank you for your feedback, which is much appreciated.
Kind regards.
Respuesta de Yorkshire Building Society
Hello!
Thanks for your feedback - greatly appreciated!
Kind regards.
Better than Yorkshire tea!
Able to do face to face contact with an advisor who was extremely helpful and knowledgeable. Society provided a good interest rate, and treated me as a valued customer.
8 de abril de 2026
Respuesta de Yorkshire Building Society
Hello Geoffrey,
Thank you for your feedback, which is greatly appreciated. Can you let us know which branch or agency you visited? We would love to pass on your comments!
Kind regards.
Respuesta de Yorkshire Building Society
Hello Janet,
Thank you for your positive feedback.🙂
Kind regards.
your staff was very he
The staff were exceptionally helpful, consistently patient, and demonstrated a high level of loyalty throughout. For these reasons, I would confidently award a five-star rating.
15 de abril de 2026
Respuesta de Yorkshire Building Society
Hello Genevieve,
Thank you for this positive feedback. 🙂
Kind regards.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.