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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The best thing about the dealership is having the mint condition well looked after cars with extraordinary good customer service of the whole lot. Definitely going back again It’s 100% worth in rea... Ver más

Valorada con 5 estrellas sobre 5

I have purchased a BMW I4 in beautiful condition and the whole process was so easy. We sent the deposit and collected the car within the space of 3 hours. The turnaround was so quick. Everyone was... Ver más

Valorada con 5 estrellas sobre 5

It’s not every day you buy a new car. I bought my new BMW iX from them and the staff at YNC made the process really easy. They explained all about the car, were relaxed and gave me a really good deal.... Ver más

Valorada con 5 estrellas sobre 5

I really can't fault the customer service provided by these guys. From my initial phone call to picking up my car three days later the whole experience was pleasant and I never felt pressured. I was s... Ver más

Información sobre la empresa

  1. Vehículos y transporte

Información proporcionada por diversas fuentes externas

YourNextCar.uk.com is a used car dealer in Nottingham stocking a wide range of second hand cars at great prices. Visit us today for affordable used cars in Nottinghamshire.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

262 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 66% de las opiniones negativas

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4,6

Todas las opiniones

(262)

35 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

YNC - BMW PARADISE!

I’ve been searching for a while for a BMW 3 Series and came across YNC. Truly a dream experience! From the beginning to when I was viewing their cars on YouTube to actually viewing the car in person. Let me tell you when I say they have absolutely stunning high spec cars. We were running late on the day to pick up the car but Waseem was lovely enough to wait for us travelling from London which was a 2hr journey and it was near to their closing time! The effort these guys put in truly made it all worth it. Oh and btw, I had a specific rim that I really liked and Waseem was happy to get them changed! And I was very specific about the hub cap and he happily changed them and sent pictures. What a smooth sailing experience from start to finish with top communication. I asked quite a few questions and had some concerns on the day but Waseem was happy to answer all of them. Highly recommend YNC and I’ll definitely be coming back again in the future.

30 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I found the car I was looking for here…

I found the car I was looking for here via Autotrader, after messaging YourNextCar I got a very fast response with answers to my questions. They offered me a fair price for my Part Ex and the car was secured quickly with a small refundable deposit. Upon arrival and test drive I found the car was exactly as advertised, the sales team extremely friendly and helpful. All paperwork completed quickly and I drove the car away within an hour of arrival. Highly recommended.

10 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

It doesn’t get any better

As a retired sales and marketing director I should recognise good customer service when I see it. The customer service experience I have just had with My Next Car wasn’t good, it was exemplary.
Jamie was my principle contact, aided and supported by Mr Hussain the owner, Ash the initial Sales Executive I dealt with and Madasa who delivered the Porsche Panamera to us some 180 miles away from their premises. Without exception they were professional and courteous every inch of the way.
Jamie and I agreed a list of items to be actioned in relation to the car ranging from a new windscreen to confirmation of works undertaken by Porsche Cambridge during the major service they had just completed on the car and rectification of some minor paintwork damage to the drivers door. Incredibly Jamie then offered to have the car detailed both inside and out - he even offered to include the engine bay in this work.
I could justify using the word exemplary at this point but they hadn’t finished yet. The arrangement of funds took some 5 days, during this time Jamie supplied the relevant information and delivered progress reports including pictures and video footage at each stage of the works some of which were performed over a bank holiday weekend.
I contacted Jamie to let him know that the funds were in place at 2.00 in the afternoon. Unexpectedly he and Madasa offered to deliver the car the very same day.

I’ll finish by sharing the notion that there is a difference between good service and what I’ve just experienced. These people are driven to put smiles on faces.

Thank you Gentlemen.

31 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great place for your next car !

Bought a car off YNC the other day and so satisfied with the experience. Car is just as the images showed and was really happy that there was a video of it too. Everyone was so friendly and helpful. Quick and easy service. Would defo recommend Waseem and YNC!

20 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I just want to say a big thank you to…

I just want to say a big thank you to Waseem, I purchased my new BMW Gran Coupe yesterday and the service he provided was absolutely fantastic. I drove up to Nottingham from London and was not disappointed. The car was just as the description and the whole service was perfect. I would highly recommend Wassem of YNC... I will be a returning customer.

6 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Purchased a car from YNC last week

Purchased a car from YNC last week, excellent service from staff and all the cars look amazing.I want to thank Naqeeb and his fantastic team. I've been to so many showrooms however this has to be one of the best in the country.

2 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

I don’t normally leave reviews
But in this occasion I felt I needed to
Brought a BMW off these guys last November it was a straight forward sale no problems at all
7 months later later I had a issue with the warranty I contacted Naz at your next car to see if he could help
The after sales care from Naz was excellent and I can’t thank him enough
Would highly recommend
Paul
Kent

1 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick and easy…

I bought a 420d from these guy’s over a year ago but due to a recent change in circumstance, I’ve sold the car back. The process whilst buying the car was quick and easy and so was selling the car back. Not only did they offer a very good price but Waseem also kindly paid for an Uber out of his own pocket to drop me off at the train station. The customer service is second to none and the stock of cars is of the highest quality I’ve ever come across. I cannot recommend these guy’s highly enough but go and check it out for yourselves and you won’t be disappointed. Thank you to Waseem, Naqeeb, Naseeb and everyone at Your Next Car. I’ll see you guy’s soon…

24 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

The complete experience with YNC…

The complete experience with YNC was 1st Class. From our initial enquiry, to collection of our car, to the aftersales experience, were all faultless. We travelled from Kent to Nottingham to collect our new BMW and are over the moo with it. We HIGHLY recommend this dealership and would buy from YNC again in the future. 1st Class team, thank you all.

23 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

BMW 420D M Sport

Extremely happy with the service provided by Naqueeb. Definitely would recommend YNC to anybody looking for a new car.

11 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

BMW 535D Touring

Very pleased with the service provided by Naqeeb. He offered a good price for my BMW and the collection of the car was straight forward and hassle free. Would happily use this service again.

8 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

BMW 420i M Sport Auto Convertible

BMW 420i M Sport Auto Convertible. After having looked at quite a few of these in the search for my dream car I finally came across this one at YNC which was described as stunning and - after a horendous drive up from south of London - finally arrived to see that it truly was!! I have had brand new cars before and this car was as well presented as a new car would look. I am thrilled to bits with it and already have had many compliments from neighbours and even total strangers, it's a real head turner! Many thanks to Naseem and I would thoroughly recommend a visit to YNC for your next BMW.

6 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hidden Gem! Would highly recommend

Bought the car last year and the process was simple, straightforward and friendly :-) really happy to help, do a deal and bought the car and picked up a few days later! Had a slight issue but the team were so helpful and sorted it out immediately no question.

My circumstances changed and I actually decided to change my car and they were only to happy to buy back - they offered a really fair price and the whole process was effortless - thanks Nackeeb!

1 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended! Quality vehicles and service

High quality vehicles and an equally high quality service. I highly recommend Your Next Car Ltd for anyone in the market for a new vehicle. These guys have extensive product knowledge, they're honest, friendly and more than accomodating. They went above and beyond to ensure that everything went smoothly. Thank you to both Waseem and Nas for everything; from my initial enquiry, right through to collection!

18 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended!!

Highly recommended!!! Saw car online we liked arranged a viewing and all the guys there were so helpful and happy. Stuck to there word with the part ex quote and sorted all the paperwork out for us, even gave the car an extra clean before we drove away. All the guys there were super helpful and friendly. Would definitely go back.

18 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Brought a Range Rover sport 36k ,engine…

Brought a Range Rover sport 36k ,engine completely failed after 7 1/2 months , they gave us a year’s platinum warranty then we paid £1400 extra for another 2 years warranty to extend it to 3 years , your next car and also the warranty wouldn’t cover the engine and couldn’t give a damn about trying to help us sort it out , we were told warranty would cover everything but wear and tear and completely covered big things like engine and suspension, what a bloody con , avoid this place like the plague we ve ended up in debt because of the lies we got fed , more fool us some might say but the blokes in the garage were so convincing , we traded in a immaculate Range Rover evoque , feel a bloody prat to be honest getting sucked in by there lies

18 de junio de 2022
Opinión espontánea
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Respuesta de Yournextcar

Hi Claire I’m sorry your having issues with your car. Having looking into this you purchased a Range Rover sport almost 9 months ago. You purchased the additional
Warranty with Warranty Wise who have agreed to pay £5000 towards engine failure. The warrnaty was a separate transaction with its own terms and conditions which you had access to. We do not push additional warranties as our buyers will tell you. We have only sold 10 warranties this whole year at the request of customers.
We are not “cons” how can we foresee a sporiadic engine failure 9 months from purchase and after almost 10k miles? It’s easy to blame us but as a second hand car dealer what else can we do? Our legal responsibility diminishes after 6 months of purchase
You had no fault from the day of purchase to the day of engine failure. This wasn’t something that would be predicted
As a business we have spoken to
You numerous times and advised taking the car from the Land Rover main dealer who is certainly more to blame than us
To a local specialist we can rebuild the engine for not much more that the warranty company have agree to pay
Furthermore when buying a used Land Rover there are always rocks associated with issues as they are prone to problems .
To clarify about us being convincing Our sales process is not pushy
As our verified reviews demonstrate we have a very relaxed buying process.

I understand your frustrated and we are the easy target but maybe you should direct this at Land Rover. They often help with goodwill as engine failure is well reported amongst the Range Rover sport range.
I sincerely hope you do rectify this
As we take pride in what we do, the last thing we want is unhappy buyers but at the same time as a business we have to draw the line.
Thank you kind regards
Waseem MD

Valorada con 5 estrellas sobre 5

Excellent service!

Very professional staff and quick process. Took less than an hour to leave with a car which I’m in love with. Would use again.

8 de junio de 2022
Opinión espontánea

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