Horrible experience!! it is going from worst to worsest. My order never got delivered and I kept getting messages for next dates; i spoke to customer care several times, they give lame excuse of first... Ver más
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Consulta las opiniones de los clientes
When I complained to Zivame about a missing item they told me an iconic line- We only are concerned with dispatch of orders, for any queries on delivery please contact our third party logistics partne... Ver más
I am raise a complaint regarding my order for a night dress set. I received only the top, while the matching pant/bottom was missing from the package. I have already contacted your support team m... Ver más
Zivame has the most uncomfortable bras I have wore , In this era where comfort is the priority, their bra feels like a burden everytime u wear them ! Please improve your quality
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Shop online with great comfort & convenience for wide range of bras, panties, nightwear & shape wear. Watch out for fabulous offers & best deals right here on Zivame
Información de contacto
560071, Bengaluru, India
- www.zivame.com
1,6
Muy malo
23 opiniones
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Dont EVER buy from Zivame - Constant harassment and horrible customer service
I couldn't have had a worse experience with this company!
In total, I have placed 2 orders - the 1st one was a year ago and the 2nd one was done on Jun 23.
2 products from my order were not delivered. I never received any calls, messages, or emails regarding shipping, tracking and delivery. It was only after a few days that I wondered about the delivery status (usually takes at least a week to get delivered in my area). When I opened the app, I saw all products had been marked as delivered but 2 of them were never received by me.
I raised a case immediately and was asked to wait for 48-72 hours while their investigation happened. I have been following up periodically - either within the designated time period or sometimes I even contact within a day.
It has been A MONTH! Every follow-up gets the same response: "Please wait for 48 hours".
Their customer service is horrible and has resulted in a lot of harassment for me. I wish I had stuck to the other apps I order from. Any of those apps may have higher prices but their customer service is amazing!
This was my last order with Zivame. After a month of harassment, I have vocally shared my experience with every single female around me and asked them not to use the app. This experience couldn't have been worse.
Shame on you, Zivame!
If any of you Zivame employees end up reading this, I would like my refund for those 2 products. I am sure you can find the details in the numerous calls and messages I've made in the past 1 month. Order #726642499
4 de junio de 2023
Opinión espontánea
Product not delivered and no Refund
I feel compelled to share my incredibly frustrating experience with Zivame. I placed an order with them a month back and have yet to receive my product. The complete lack of product delivery and their poor communication throughout this ordeal have left me extremely disappointed and dissatisfied.
Despite several follow ups via mail and calls, there has been no progress on my products worth 2k. They are not even willing to refund my money. This is clearly a fraud and customer cheat.
I strongly advise anyone considering making a purchase from them to think twice.
3 de junio de 2023
Opinión espontánea
Pathetic delivery n services
Hi team, I was expecting my product delivery on 10th however 12 th has also been gone. ..please let me know ..if your team is trying my stuff before delivering my product ...as I can understand changing and trying needs time ...right???
Let me know...where Is my product n when can I expect...
Need compensation for my time wastage ..along with an apology call
Order I'd :77165219
12 de septiembre de 2019
Opinión espontánea
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