Zoki Saunas Opiniones 

65
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent Customer Service Excellent product as described in the brochure. The team were very helpful and informative lwhen they installed it and the after-care was brilliant too. My only r... Ver más

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Valorada con 5 estrellas sobre 5

We decided on an outdoor Zoki sauna after much research and lengthy discussions with a friend who is in the sauna business. Definitely a great choice of sauna and the installers arrived when they said... Ver más

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Valorada con 5 estrellas sobre 5

The Zoki Sauna does what it promises. It heats fast, holds the temperature well, and feels solid in every detail. After a long day, you step inside tired and come out clear-headed. No fuss. Just good... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just to point out I have had an Infra Red Sauna from Zoki for almost 7 years Fantastic product 3 person sauna with extra window and Light Used this 6 times per month for 7 years amazing zero ma... Ver más

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Información sobre la empresa

  1. Fabricante

Escrito por la empresa

British Sauna manufacturers since 1996 of Home Saunas, Infrared Saunas, Custom Saunas, Outdoor Saunas. and Commercial Saunas. Each sauna is manufactured here in Birmingham.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

65 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(65)

8 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Zoki Sauna

Zoki Sauna
We are delighted with our little sauna. It is like a tardis and seems so much roomier inside than out.
It works a treat and makes us feel like we are on holiday.
There have been no snags at all.
Every member of staff was very pleasant and helpful.
Well done Zoki
Hazel and Derek

8 de noviembre de 2023
Opinión espontánea
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Respuesta de Zoki Saunas

Hi Hazel & Derek
Thank you for your review and comments. We are glad to hear you are enjoying the sauna and it's benefits

Valorada con 5 estrellas sobre 5

First time with a sauna

First time with a sauna. Did not know where to start. Lucky to find Zoki Saunas.
All the problems solved.
Service from first contact to completed installation.
Very pleased with product and installation process.

6 de diciembre de 2023
Opinión espontánea
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Respuesta de Zoki Saunas

Hi Ken
Thank you for your review and comments. Glad to hear you are enjoying your Sauna

Valorada con 5 estrellas sobre 5

We recently installed a garden

We recently installed a garden, sauna in our house in West London.

The service from Zoki Saunas was excellent. From Booking, the order to preparation. The team who turned up for extremely efficient and professional and install the sauna within five hours. All working correctly. Thank you, Zoki

22 de noviembre de 2023
Opinión espontánea
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Respuesta de Zoki Saunas

Hi
Thank you very much for your review and comments. Glad to hear you are enjoying the sauna

Valorada con 5 estrellas sobre 5

Zoki outdoor sauna

contacted zoki saunas for a sauna .
the company are great to deal with, transparent in every way.
Order to install was very quick , the installers are fantastic , helpful and courteous.
Had the sauna now for 2 weeks love it! build quality is fantastic.
the only issue people might have when ordering ,is that they have to construct the base for the sauna? not sure why this is. This wasn"t a problem for me ,but you will have to factor this in as an addition cost to the sauna.

22 de noviembre de 2023
Opinión espontánea
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Respuesta de Zoki Saunas

Hi
Thank you very much for your review and comments. Glad to hear you are enjoying the sauna.

Valorada con 5 estrellas sobre 5

I’ve had my outdoor Zoki sauna for a…

I’ve had my outdoor Zoki sauna for a couple of months now. There’s a few things to consider when offering a review: 1. Is the company decent: The company helped me through the purchase process. Polite, informative and a pleasure to deal with. 2. Do they do what they say: The install was professional and I was kept updated at all time in the lead up. The installers were great. 3. Does it perform as promised: Absolutely brilliant. Excellent product. 4. Do they care: Again, great company. Offered aftercare advice when asked. Down to earth.

I couldn’t recommend more.

13 de septiembre de 2023
Opinión espontánea
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Respuesta de Zoki Saunas

Hi John
Thank you very much for your review and comments. Glad to hear you are enjoying the sauna

Valorada con 5 estrellas sobre 5

Zoki were great from 1st contact to installation

I found Zoki to be great to deal with, very patient (as we kept on pushing back our installation) but they always kept us informed. The Sauna has now been installed and looks great. Realy stylish but also robust. I've yet to properly use it (as we are completing a large house renovation) but I can't wait!

21 de septiembre de 2023
Opinión espontánea
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Respuesta de Zoki Saunas

Hi
Thank you for your review, rating and nice comments

Valorada con 5 estrellas sobre 5

Excellent service and product

Excellent service - visiting the showroom, choosing the sauna, delivery and fitting of the sauna. Everything went smoothly with very good communication. The Finnolme series 2GC looks stylish and is lovely to use. The build quality is great with fully insulated roof and walls are all around (many kit versions we looked at only used single layer wood against internal walls). I have no hesitation in recommending Zoki Saunas."

23 de febrero de 2023
Opinión espontánea
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Respuesta de Zoki Saunas

Hi Anna
Thank you very much for your review. Glad to hear you are enjoying your sauna!
We pride ourselves in having very well insulated and efficient saunas

Valorada con 5 estrellas sobre 5

Custom outdoor sauna

Due to space limitations we needed a custom made outdoor sauna. ZOKI was very helpful with building a sauna that fitted perfectly into our garden space. On the day of delivery and installation it took less than 3 hours to do. Since then we have used the sauna many times, it is pure joy.
ZOKI saunas are solid made to our requirements, perfectly delivered and installed.
I only can highly recommend ZOKI saunas for anybody!

19 de junio de 2023
Opinión espontánea
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Respuesta de Zoki Saunas

Hi Ras
Thank you for your review and comments

Valorada con 5 estrellas sobre 5

The zoki sauna is great quality

The zoki sauna is great quality, Jason and Justin done a fantastic job installing it at my property, and it gets used most days now.
Great job guys thank you for your excellent service from start to finish 👍

1 de junio de 2023
Opinión espontánea
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Respuesta de Zoki Saunas

Hi Colin
Thank you very much for your review. Glad to hear you are enjoying the sauna

Valorada con 5 estrellas sobre 5

Best in the business for UK saunas

One of the best companies I've ever dealt with. They're incredibly professional and offer a truly quality product at a fair price, but they're still small enough to give you personal service. You're straight on the phone with them if you ring and it's the same people you speak to each time.

The 4 person outdoor sauna they built us is just what we wanted, heats up to hot temps very quickly and stays hot, and is beautiful inside and out! Everything from ordering to installation went incredibly smoothly. We can't be happier.

If you want a Sauna, look nowhere else (especially not at a cheap barrel one...)

4 de mayo de 2023
Opinión espontánea
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Respuesta de Zoki Saunas

Hi Theo.
Thank you for you review and star rating, I will pass these on to all of our staff at Zoki

Valorada con 5 estrellas sobre 5

I am delighted with my 5/6 person…

I am delighted with my 5/6 person outdoor sauna.
It is a good value, well made useable product. The installation team were excellent and the purchase process was reassuringly thorough.
My advice is to go as big as your budget and space will allow.
Lovely to deal with real people at the end of a phone.

11 de enero de 2023
Opinión espontánea
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Respuesta de Zoki Saunas

Hi Andrew
Thank you for your review and rating. We always like to talk to customers over the phone so we can advise in alot more detail

Valorada con 5 estrellas sobre 5

Excellent Sauna

This is our second built in sauna we have purchased from Zoki, the first being an infra red the second one being a traditional one.

We was given a quicker lead time due to being a previous customer.

The guys arrived to install on the agreed date and gave us a demonstration on how to use it.

We now have finished building it in and are over the moon.

If we ever move again and have room it will definitely be a Zoki Sauna.

30 de noviembre de 2022
Opinión espontánea
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Respuesta de Zoki Saunas

Hi Paul
Thank you for your great review and thank you for coming to Zoki again for your 2nd Sauna. The Sauna and tiled outside look really good

Valorada con 5 estrellas sobre 5

Absolutely exceptional löyly.

Words cannot properly express my joy about my sauna and the exemplary, exceptional customer service from Zoki Sauna's. I was born in Finland and have experienced sauna's in all shapes and sizes throughout my life, and I've always wanted one. So it was an essential buy for a big birthday. Everyone I've sent photos to around Scandinavia and the Nordic countries is very impressed (they were a bit dubious about it when I told them this was going to happen due to the lack of sauna tradition in the UK). But I made sure I did my homework... over 5 years previous to my purchase I studied all the companies in the UK, the reviews, calling them, and talking to different people about the build quality, service etc. I talked to people in Finland and asked them for their recommendations.

Zoki always came up as the best, and after talking to Justin and the team when the time came to put in my order Zoki was the obvious best choice and they have lived up to that decision time and time again. This sauna is by far the best purchase ever and will see years and years and years of good use with love, laughter, relaxation and stress relief - the latter already making a huge impact.

The process of purchase found me like a small child at Christmas - my anticipation and eagerness plentiful and step by step throughout the process Zoki and the team were good to their word and very enthusiastic with me in always responding to my many queries and always precise in their correspondence.

I've had the sauna for 9 months now - as with all good things I felt I would really try it out before reviewing. I can honestly say this is one of the best sauna's I've ever had. What were the others? In Finland at a 300 year old smoked sauna and a couple belonging to relatives that are wood burning and very impossible to have here due to their age. So I hope that's saying something to how good a Zoki sauna is. I have had a 'sauna inspector' relative from Finland visit and they agreed it is the best outdoor electric sauna they have had and they own two and have had 70 years of sauna experiences!

Why is it so good?
-The build quality.
-The smell
-The wood design panelling.
-The stove - straight from Finland.
-The plentiful sauna stones.
-The type of wood used.
-The light - a sauna has to have a good light - but also the location of it, it is just so well thought out.
-They gave it a 'service of sorts at my request after 6 months to check everything'
-The window quality (an additional feature)
-The base (I took the base option)
-The bucket
-The ladle
-The thermometer
-The sand timer
-The vent
-The electricity bill - not much, and less than feared, and the speed of warming up.
-The recommendations of how to look after it and care for it which I do with love.
-All traditional Finnish design.

I have spent my sauna experiences studying the impressive workmanship and details.

The impeccable customer service quality from Zoki and the team with every question I have answered given with care and enthusiasm.

This all has led to the most impressive enjoyment of all, the thing that a true Finnish sauna must have, that makes it a proper experience. This sauna has incredible löyly. Absolutely exceptional löyly.

Thank you to Zoki and the team and I look forward to future correspondence with you and am very grateful for your business excellence.

I love my sauna!

PS this is not a paid or any other way endorsed review...I just am so happy with it!

11 de julio de 2022
Opinión espontánea
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Respuesta de Zoki Saunas

Hi H Ks
Thank you very much for your very detailed review. We have many Finnish customers who, like yourself, understand the importance of the build quality we put into our saunas and the good customer service.
We are so glad you are enjoying the sauna and all of it's benefits.
I will pass on your comments to all the staff here at Zoki

Valorada con 5 estrellas sobre 5

Very pleased with Zoki Sauna

After ordering our Infra Red sauna we were given a date for installation. The Sauna was delivered and installed on the agreed date. The installation was both efficient and professional and completed in under 2 hours. Our sauna is for one person and we had an extra heating element installed in the roof, which I would recommend.The standard of finish of the sauna is excellent and having used the sauna now several times I can confirm it is HOT!! We are very pleased with our purchase. I would definitely recommend a Zoki sauna.

2 de julio de 2022
Opinión espontánea
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Respuesta de Zoki Saunas

Hi ,
Thank you for your review! Glad to hear you have been enjoying your sauna and the benefits of the Infrared

Valorada con 5 estrellas sobre 5

Purchased our Zoki sauna over a year…

Purchased our Zoki sauna over a year ago. Delivered to Northern Ireland obviously in knocked down form for self assembly which, due to simple to follow instructions,I assembled in about 4 hours.
Excellent piece of kit. Would definitely recommend this company for their professional and competent operations.

10 de abril de 2022
Opinión espontánea
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Respuesta de Zoki Saunas

Hi Stephen
Thank you for your review.
We are glad to hear that you found the sauna simple to install and have been enjoying your sauna for over a year

Valorada con 5 estrellas sobre 5

My sauna was built in around 4 hours by…

My sauna was built in around 4 hours by two wonderful lads. Style is first class, finish job is great and working brilliantly. Thanks Zoki great job. Highly recommended.

Grateful customer.

24 de marzo de 2022
Opinión espontánea
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Respuesta de Zoki Saunas

Hi
Thank you very much for your great review and comments

Valorada con 5 estrellas sobre 5

Zoki Outdoor Sauna

We love our outdoor sauna - we were kept informed every step of the way, the delivery and installation team were fantastic and the sauna itself is very high quality product. If you are planning to buy a sauna - look no further!

28 de febrero de 2022
Opinión espontánea
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Respuesta de Zoki Saunas

Hi Perri
Thank you for your great review. Glad to hear you are enjoying the sauna

Valorada con 5 estrellas sobre 5

Traditional sauna

We had a large traditional sauna supplied and fitted by Zoki. The company were thoroughly professional and efficient throughout.
The installation itself was an equally good experience and the sauna is fantastic in terms of performance, quality and value.

28 de febrero de 2022
Opinión espontánea
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Respuesta de Zoki Saunas

Hi Martin

Thank you very much for your 5 star review and nice comments

Valorada con 5 estrellas sobre 5

Bespoke sauna - just as I wanted.

From the initial phone call to the actual installation Zoki have been completely professional and very helpful throughout the process. I would not hesitate to recommend them - you know the saying "you get what you pay for" and they really are excellent value and the customer service is fantastic.
Thank you for my fab bespoke sauna - we love it!

21 de enero de 2022
Opinión espontánea
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Respuesta de Zoki Saunas

Hi Mrs Edwicker
Thank you for your review and your Star rating.

Valorada con 5 estrellas sobre 5

Highly recommend

Although we waited a long time for our sauna due to lockdown, we can’t fault the service from Zoki. Finally arrived December 2021 and it’s been a joy. Two lovely chaps arrived to install it in the garden and we haven’t regretted a moment of it since. Have used many saunas in our time in Scandinavia and this is up there with them. Highly recommend this company and the quality saunas they sell.

20 de enero de 2022
Opinión espontánea
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Respuesta de Zoki Saunas

Hi
Thank you for your review and your Star rating.

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