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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First and foremost, i'd like to say I've had a phenomenal experience with this device. I've used it a lot of our team games and it works really well in tracking the gameplay. It was so good that a t... Ver más

Valorada con 5 estrellas sobre 5

Camera has worked well for my sons 7v7 and 9v9 soccer games. Updates since original release have made tracking better. I was an Kickstarter pre-order customer and everything has been in-line w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Got the xbotgo, it broke on the 4th day of using it at that time they didn’t have drop protection, I reached out they did everything they can and more.. glad I went with them they totally replaced my... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Reviewing the ProSoccer AI analysis rather than the Xbot Falcon itself. DO NOT BOTHER WITH IT. Processing time s are ridiculously long and the output data is borderline useless. I paid £15 and that... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de juegos
  2. también en la categoría
  3. Tienda de juegos
  4. Tienda de videojuegos

Escrito por la empresa

XbotGo is dedicated to enhancing sports experiences for everyone from professional coaches, sports enthusiasts, to parents, empowering every game with advanced AI and capturing the passion of sports for all. XbotGo is an AI-powered sports cameraman that turns your smartphone into a professional-grade camera. It automatically tracks the action, smoothly zooms, and pans, all while using advanced computer vision to follow the ball and players. This game-changing technology makes high-quality sports recording accessible to parents, youth leagues, coaches, and amateur enthusiasts—eliminating the need for expensive equipment or skilled operators and offering a simple, affordable solution for capturing every moment of the game.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

160 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,3

Todas las opiniones

(160)

92 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Product and Outstanding Support

I purchased the XbotGo Chameleon about two years ago, and it has been an excellent investment. It has allowed me to record my child’s basketball games effortlessly, without having to manage the recording myself. As a result, I’ve been able to spend more time enjoying the games and interacting with other parents.
When XbotGo introduced the Falcon, I was excited and placed a pre-order right away. The Falcon has made the recording process even more convenient. With it handling video capture, I can freely use my phone during games. In addition, its battery life supports up to four hours of recording, which is ideal for longer game days.
Last weekend, my son had multiple games, and in the rush after the game of the day, I unfortunately lost the quick-release plate. I was disappointed, as it meant I wouldn’t be able to record the following day’s game. After returning home, I reached out to the XbotGo support team. Mark responded promptly and was extremely helpful in arranging a replacement.
I truly appreciate Mark’s quick response and excellent customer service. Experiences like this reinforce my confidence in XbotGo, and I look forward to continuing with their products in the future. Thank you again, Mark, for your outstanding support.

27 de abril de 2026
Opinión espontánea
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Respuesta de XbotGo

Dear Cliff,

Thank you for such a thoughtful review — it really means a lot to us.

It’s great to hear how Chameleon has been part of your game days over the past couple of years, and even better that Falcon is making things easier so you can stay present and enjoy those moments on and off the court. That’s exactly why we built it.

We’re sorry to hear about the quick-release plate — we know how frustrating that must’ve been, especially during a packed game weekend. I’m really glad Mark was able to step in quickly and help get things back on track.

We’ll be sure to pass your kind words along to him. And more importantly, we appreciate your trust in us over time — being part of your family’s sports journey is something we don’t take lightly.

Wishing your son a great season ahead, and we’ll be here anytime you need us.

Warm regards,
XbotGo Service Team

Valorada con 5 estrellas sobre 5

XbotGo - Great product

The XbotGo is a great product, I’ve been using it for 18 months. We use the footage for data / stats. Had a minor issue with the remote, which despite being out of warranty was replaced without question. Couldn’t recommend the product or after sales service highly enough.

28 de abril de 2026
Opinión espontánea
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Respuesta de XbotGo

Dear Steve,

Really appreciate you sharing this — and great to hear XbotGo has been part of your setup for the past 18 months.

Love that you’re using the footage for stats and analysis — that’s exactly the kind of value we hope it brings beyond just recording.

Sorry about the hiccup with the remote, but glad we could get that sorted for you. We always try to take care of our users when things don’t go as expected.

Thanks again for the recommendation — it genuinely means a lot. If you ever need anything or have ideas on how we can keep improving, we’re all ears.

Warm regards,
XbotGo Service Team

Valorada con 5 estrellas sobre 5

子供のサッカーの撮影に活躍してます

子供のサッカーの撮影に活躍してます。上から撮れて、客観的に見れるのでいいです。撮影中にリモコンの蓋が外れてしまい、紛失してしまいましたが、公式サイトに問い合わせをしてアフターフォローもしていただき、大変嬉しいです。これからも毎週末使っていきたいと思います。

18 de abril de 2026
Opinión espontánea
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Respuesta de XbotGo

t may 様,

この度は温かいレビューをお寄せいただき、誠にありがとうございます。

お子さまのサッカー撮影にご活用いただけているとのこと、大変嬉しく思います。上からの視点で試合を振り返ることで、新たな気づきも増えますよね。

また、リモコンの蓋の件ではご不便をおかけし申し訳ございませんでした。その後のサポートについてご満足いただけたとのことで、安心いたしました。

これからも毎週末の大切な試合の記録に、少しでもお役に立てましたら幸いです。今後ともどうぞよろしくお願いいたします。

Warm regards,
XbotGo Service Team

Valorada con 5 estrellas sobre 5

Games

My kids play basketball and soccer, Xbot is a great use coz we can rewatch their games at home and they can review on where they need to improve.

18 de abril de 2026
Opinión espontánea
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Respuesta de XbotGo

Dear Neil,

Love this — this is exactly how we hope XbotGo gets used. Being able to rewatch games together and spot those small moments to improve is such a big part of the journey.

Really appreciate you sharing this, and wishing your kids lots of fun (and wins!) on the court and field

Warm regards,
XbotGo Service Team

Valorada con 5 estrellas sobre 5

Part replacement.

I had an issue with a part that I had lost and needed replacing. The part wasn’t available to buy separately but the great Customer Service team at Xbot GO went out of their way to resolve the issue.

14 de abril de 2026
Opinión espontánea
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Respuesta de XbotGo

Hi Martin,

Thanks for sharing this — we really appreciate it.

We know how frustrating it can be when a small part goes missing, especially when it’s not something that’s easily available on its own. I’m really glad the team was able to step in and find a solution for you.

We always try to look beyond standard processes when we can, so it means a lot to hear that this made a difference on your end.

If you ever run into anything else or just have questions, feel free to reach out anytime.

Warm regards,
XbotGo Service Team

Valorada con 5 estrellas sobre 5

This company is amazing

This company is amazing. They are quick to assist and can provide solutions even if it’s out of their control to show much they love their customer. I have already referred 4 friends to use their product because of how much I love them

9 de abril de 2026
Opinión espontánea
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Respuesta de XbotGo

Dear Cassandra,

Reading this honestly made our day.

We’re really glad our team could step in and support you, even in situations that aren’t always straightforward. That’s something we care a lot about — doing our best to show up for our customers, no matter what.

And the fact that you’ve already recommended us to 4 friends… that truly means a lot. There’s no better compliment than that.

We appreciate your trust, and we’ll be here whenever you need us.

Warm regards,
XbotGo Service Team

Valorada con 5 estrellas sobre 5

Outstanding Customer Support

I had a great experience with XbotGo's support team. Kai was professional, responsive, and helped me quickly get a replacement part for my NT4 tripod. Excellent customer service all around. Thank you!

1 de abril de 2026
Opinión espontánea
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Respuesta de XbotGo

Dear Alejandro,

Thanks so much for sharing this!

We’re really glad Kai was able to help you out quickly and get the NT4 tripod issue sorted. We’ll make sure your feedback gets passed along to him — it’ll mean a lot.

Appreciate you taking the time to write this, and hope everything’s working perfectly for you now!

Warm regards,
XbotGo Service Team

Valorada con 5 estrellas sobre 5

Xbox Go Support team handled my…

Xbox Go Support team handled my concerns with professionalism and speed. They were very respectful throughout the entire process and made sure every issue I had was fully addressed. Communication was clear, and they didn’t waste any time getting things resolved. I truly appreciate the effort and customer care they made the experience smooth and stress-free. Highly recommend their support team.

30 de marzo de 2026
Opinión espontánea
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Respuesta de XbotGo

Hi Dario,

Thank you for taking the time to share this — we really appreciate it.

We’re glad to hear our support team was able to handle everything with speed and professionalism, and that the process felt smooth and stress-free for you. Clear communication and making sure every concern is fully addressed is exactly what we aim for.

Thanks again for your recommendation — it means a lot to the team.

Warm regards,
XbotGo Service Team

Valorada con 5 estrellas sobre 5

Everything is perfect

Everything is perfect. Very fast attention and always attentive and willing to give favourable solutions for the client. Without a doubt, a great company that looks for its customers

29 de marzo de 2026
Opinión espontánea
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Respuesta de XbotGo

Dear Julio,

Thank you so much for your kind words — it truly means a lot to us.

We’re really glad to hear you had a smooth experience and felt well supported throughout. Being responsive and finding solutions that work for our customers is something we care deeply about.

Appreciate you taking the time to share this, and we’ll keep doing our best to live up to it.

Warm regards,
XbotGo Service Team

Valorada con 5 estrellas sobre 5

Very impressed with the Falcon

Very impressed with the Falcon. Amazing picture quality and customer service is amazing!

25 de marzo de 2026
Opinión espontánea
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Respuesta de XbotGo

Hi Patrick,

Really appreciate you sharing this!

Great to hear the Falcon is delivering on picture quality — that’s something we’ve put a lot of focus on. And we’re just as glad our customer service team made a good impression.

Thanks again for the support, and hope you keep enjoying using it out in the field!

Warm regards,
XbotGo Service Team

Valorada con 5 estrellas sobre 5

Love XbotGo Chameleon and Falcon!

I've been a user of XbotGo Chameleon for a year, and recently upgraded to XbotGo Falcon. I love both products - the convenience of usage, the simplicity of the application on my iPhone, and overall quality of recording and features without the (biggest selling point) handcuffs of monthly subscriptions. The products work well for 7x7, 9x9, and 11v11 soccer games, which are my primary use cases. Highly recommend, especially the Falcon as it made significant improvements on quality of recording!

23 de marzo de 2026
Opinión espontánea
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Respuesta de XbotGo

Hi Yuriy,

This really means a lot — thank you for sticking with us and upgrading to the Falcon!

It’s great to hear you’ve had a solid experience across both the Chameleon and Falcon, especially across different match formats. That kind of consistency is exactly what we aim for.

We’re also glad the improvements in recording quality stood out to you. And yes — keeping the experience simple and free from ongoing subscriptions is something we care strongly about, so it’s great to see that resonates.

Appreciate the recommendation, and thanks again for being part of the journey with us.

Warm regards,
XbotGo Service Team

Valorada con 5 estrellas sobre 5

Excellent and responsive customer…

Excellent and responsive customer service. They went above and beyond to find a solution to by issue.

23 de marzo de 2026
Opinión espontánea
Logotipo de XbotGo

Respuesta de XbotGo

Hi Garry,

Thank you for the kind words — we really appreciate you sharing this.

Glad to hear the team was able to step in and work through the issue with you. Going the extra mile to find a solution is exactly what we aim for.

If anything else comes up down the line, we’re always here to help.

Warm regards,
XbotGo Service Team

Valorada con 2 estrellas sobre 5

Not impressed

I purchased the new Xbot falcon and received at the end of Jan, to record various 11v11 and 7v7 football matches but I’m utterly disappointed with how poor the tracking of the games are and inability to zoom in on the action or even just follow the action. I stupidly persevered thinking maybe I just needed to try different set ups or I was doing something wrong but I should have just returned it straight away. Now it’s gone past the 30 day returns policy and I’m left with a pretty useless camera.

I have amended my review to 2 stars due to the service I have received since writing my review. Xbot go got in touch and offered to extend my return period and have given me a refund. I would definitely consider using further products if the technology was developed further and was more reliable. But for now the camera missed too many goals for me to consider using at this stage.

21 de marzo de 2026
Opinión espontánea
Logotipo de XbotGo

Respuesta de XbotGo

Dear Michelle,

We’re really sorry to hear about your experience — especially after you took the time to try different setups. That’s understandably frustrating, and not the experience we want you to have.

The XbotGo Falcon is built to handle full matches like 11v11 and 7v7, but tracking can be influenced by factors like camera position, height, and field conditions. That said, it shouldn’t feel this difficult to capture the action, and your feedback is something we take seriously.

Even though you’re past the 30-day return window, we’d still really appreciate the chance to look into this with you and see how we can make things right — whether that’s improving the setup or exploring other solutions.

Please keep an eye out for a message from Trustpilot, as our team will reach out to you directly to follow up. We’ll make sure someone stays with you through the process and works toward a proper resolution.

Warm regards,
XbotGo Service Team

Valorada con 5 estrellas sobre 5

Love the product and customer service…

Love the product and customer service was good.

16 de marzo de 2026
Opinión espontánea
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Respuesta de XbotGo

Hi Cassandra,

Thank you so much for the kind words — it really means a lot to our team.

We’re glad to hear you’re enjoying the product and had a good experience with our customer service. That’s exactly what we strive for every day.

If you ever have any questions or need support down the line, don’t hesitate to reach out — we’re always here to help.

Warm regards,
XbotGo Service Team

Valorada con 5 estrellas sobre 5

Great Customer Service.

Carlo was quick to help fix an issue with not receiving a remote control with my order. Great customer service!

10 de marzo de 2026
Opinión espontánea
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Respuesta de XbotGo

Dear Mike,

Thanks so much for your kind words!

We’re really glad Carlo was able to step in quickly and get things sorted for you — we’ll be sure to pass this along to him. Situations like that shouldn’t happen, but it’s great to hear the team made it right.

Appreciate you taking the time to share your experience, and if you ever need anything else, we’ve got your back.

Warm regards,
XbotGo Service Team

Valorada con 1 estrellas sobre 5

Didn’t pay affiliate commission

Didn’t pay affiliate commission

14 de marzo de 2026
Opinión espontánea
Logotipo de XbotGo

Respuesta de XbotGo

Hi There,

We’re really sorry to hear about your experience — this is definitely not the standard we aim for.

Affiliate commission issues are something we take seriously, and in most cases they’re related to tracking gaps or missing details rather than intentional delays. That said, we understand how frustrating this must feel from your side.

Could you please keep an eye out for an email from Trustpilot? Our team will reach out to you directly to get more details so we can prioritize your case.

We’ll make sure someone follows through with you and works toward a proper resolution.

Warm regards,
XbotGo Service Team

Valorada con 5 estrellas sobre 5

Great Customer Service

They provided great customer service to solve the issue I was experiencing with my remote.

12 de marzo de 2026
Opinión espontánea
Logotipo de XbotGo

Respuesta de XbotGo

Hi Thomas,

Really appreciate you taking the time to share this.

Glad to hear the issue with your remote was resolved and that the team was able to support you when you needed it. That’s exactly what we’re here for.

If anything else comes up along the way, feel free to reach out — we’ll be ready to help.

Warm regards,
XbotGo Service Team

Valorada con 5 estrellas sobre 5

I was so excited when I saw new…

I was so excited when I saw new product the Xbotgo Falcon!! It already been looking at the chameleon and had decided to purchase one. But I saw that they were advertising the falcon in my mind was made up!! I'm so excited about to features and capturing highlights data and option to be in 4K is great. I called customer service had an issue or misunderstanding what was included and they made it right for me by offer me a remote control to go along with my purchase!! This will enhance my usage of their product can't wait!!!

5 de marzo de 2026
Opinión espontánea
Logotipo de XbotGo

Respuesta de XbotGo

Dear Titus,

Thank you for sharing your excitement with us!

We’re really happy to hear the Falcon caught your eye and that you’re looking forward to making the most of its features, especially the 4K recording and highlight capture. That’s exactly what we built it for.

Also glad our team could step in and clear things up around your order — and that the remote will help make your experience even better.

Can’t wait for you to get out there and start capturing those moments. If you ever want to share your footage or have any questions along the way, we’d love to hear from you!

Warm regards,
XbotGo Service Team

Valorada con 5 estrellas sobre 5

Great experience with XbotGo

Great experience with XbotGo! The device worked wonderfully for filming hockey for two months. When a hardware issue came up, the support team was thorough and responsive — they investigated the problem, confirmed my warranty status, and proactively offered a replacement. Really impressed by how they handled the situation and went the extra mile to make it right. Excellent customer support. Highly recommend!

6 de marzo de 2026
Opinión espontánea
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Respuesta de XbotGo

Dear Serhiy,

Thank you for such a thoughtful review — it really means a lot to us.

We’re glad the device has been working well for your hockey filming, and even more importantly, that our team was able to support you properly when the issue came up. Making sure things are handled fairly and efficiently is something we care deeply about.

Appreciate you recognizing the effort behind the scenes, and for your recommendation. If you ever need anything down the road, we’ll be here.

Warm regards,
XbotGo Service Team

Valorada con 5 estrellas sobre 5

Great Product and Customer Service

I have bought two of their products and both have worked great. When I had an issue with one of their accessories, they replied right away to see how they could make it better. Highly recommend.

5 de marzo de 2026
Opinión espontánea
Logotipo de XbotGo

Respuesta de XbotGo

Dear Thomas,

Thanks a lot for your continued support — it really means a lot to us.

It’s great to hear both devices have been working well for you, and that when something came up with an accessory, the team was able to respond quickly and help sort it out. That kind of experience is exactly what we aim to deliver.

Appreciate the recommendation, and we hope you keep enjoying using XbotGo!

Warm regards,
XbotGo Service Team

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