Xpresskey Opiniones 

159
TrustScore: 2 sobre 5

2,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Previously bought MS home and student for Mac a few months ago. Worked fine. Got PC version yesterday and after following instructions just shows a message asking to contact retailer for license key.... Ver más

Valorada con 5 estrellas sobre 5

Purchased Home & Student and downloaded no problem; had to contact Xpresskey via on line Chat ON A SUNDAY immediately answered and Frank sorted my activation code. Had to go via Microsoft to finalise... Ver más

Valorada con 1 estrellas sobre 5

Looking more and more like a scam. Download the software, no License Key, no customer service via email or live chat (the latter says "Instantly responds in under a minute" It would be funny if I ha... Ver más

Valorada con 1 estrellas sobre 5

Purchased Microsoft Office 360, 2016 version from expresskey.co.uk back in June 2020. It worked for 3 months but now has deactivated. I tried re activating using the product key but it wont let me rea... Ver más

Información sobre la empresa

Escrito por la empresa

Your #1 trusted online shop for affordable computer electronics and genuine software products in the UK. We specialize in retail and consumer goods, bringing you only genuine products, cloud based solutions, development and certified technical support assistance. We take pride and stand by the products that we sell, from computer electronics, gadgets, accessories and software. We make sure that you only get authentic and genuine products that won't break your bank. We believe in providing you with top product brands at an affordable and reasonable price without disregard to high quality and standards. Our goal is simple; to help consumers, startups, small businesses, and non-profit organizations save big on high quality products.


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

159 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,1

Todas las opiniones

(159)

6 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Product [Visio] does not work

Product [Visio] does not work, license key not accepted by Microsoft. spent Half a day trying to contact your company, no-one answers your phone, your on-line 24/7 support does not work either [even though it sates a reply within a minute], eventually one of your team contacted me after 6 hours! have requested a refund and am waiting for one of your team to get in touch to arrange the refund

10 de junio de 2021
Valorada con 1 estrellas sobre 5

Advertise as licences in stock, but do not have them to sell. Communication is very bad and never getting back to you when they say they are checking on the status of the licence.. (crickets...)

I don't think I could find a more useless company even if I tried. They advertise they have licences in stock, when they clearly don't. Received an email to a download link with no licence. Being promised I will receive a licence and nothing arrives! Heading for a refund otherwise will contact my credit card company!

9 de junio de 2021
Valorada con 3 estrellas sobre 5

Product key issues

After purchasing MS Office 2019 I did not receive and have not been able to get access to my product key. When I used the chat service I was told the my issue was in the hands of a manager .... I am still waiting 2 days later but have had no communication what so ever. I will be requesting a full refund via PayPal shortly.

Update to initial review.

Xpresskey finally sorted my issue. Very helpful lady Emily on the chat line eventually sorted my licence key issue. After a lot of faffing about with the initial key not being valid and then the second key activation reporting that the key had been used too many times an activation code finally worked. Took a couple of hours on the chat to sort though.

I would say beware if you think you might get a straightforward installation and activation. You are however paying a heavily discounted price.

3 de junio de 2021
Valorada con 5 estrellas sobre 5

Good value and a pretty smooth experience

Was able to download and begin using the Office applications within minutes of paying for it. There were a couple of extra steps to take but the instructions were clear and easy to follow. The price, with an extra 10% discount offered, was very attractive compared to other vendors.

12 de mayo de 2021
Valorada con 5 estrellas sobre 5

I asked questions first to be sure that…

I asked questions first to be sure that I was buying a compatible product and I waited a short time for a helpful response. The purchase online was straightforward and the emails followed immediately. The instructions were clear and Microsoft Office downloaded smoothly.

5 de mayo de 2021
Valorada con 4 estrellas sobre 5

Very good price and prompt completion but chat line seemingly not as good as claimed

Very good price and prompt completion of transaction meant that a five star rating was on the cards. But the chat line, advertised as 24/7 and as giving responses in less than a minute, then let things down. I posted a question and was still waiting for a reply ten minutes later, so I followed up with “Is anybody there?” No response to that either prompted me to quit. Maybe I’ll get a response today or tomorrow.

2 de mayo de 2021

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