The staff communicated really promptly via email and answered all my queries. The offered lots of advice and guidance to help me choose the right bonsai. It arrived with 24 hours, securely packaged a... Ver más
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Consulta las opiniones de los clientes
We were passing and popped in feeling a bit nervous as I have wanted a bonsai for so long but Paul was so welcoming, passionate and professional gave us a tour and talked us through his collection. Se... Ver más
La empresa ha respondido
Bought a Chinese Elm from Yorkshire Bonsai. The tree arrived very well packed (by Sam) on the day that I had requested. The tree is in top condition, very healthy and obviously well cared for. I would... Ver más
Paul has been absolutely incredible! He revived our bonsai and has kindly looked after it whilst we’ve been away. He went out of his way to deliver an excellent service, his communication was great, a... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We sell Bonsai trees, pots, tools, soils and other accessories in the UK. We offer fast, free delivery on all UK orders. Wide variety of products from countries around the world, suiting different budgets and requirements.
Información de contacto
Brookfield Court, LS25 1NB, Leeds, Reino Unido
- 01133709066
- admin@yorkshirebonsai.co.uk
- yorkshirebonsai.co.uk
4,7
Excelente
724 opiniones
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Fantastic service…
This is my second purchase and again the recipient was very pleased with this gift. Arrived in perfect condition and in good time for my son's birthday. Brilliant service
25 de junio de 2026
Respuesta de Yorkshire Bonsai
Thank you so much for taking the time to leave us such a lovely review, Janet. We’re delighted that your second purchase arrived safely and in plenty of time for your son’s birthday, and that the recipient was so pleased with their gift.
We really appreciate you choosing Yorkshire Bonsai again!
The Team @ Yorkshire Bonsai
Bonsai gift
I bought the tree as a present for a friend. He absolutely loved it
He said it was really well packed. I was worried as it was the hottest day of the year but it was absolutely fine.
25 de junio de 2026
Respuesta de Yorkshire Bonsai
Thank you so much for taking the time to leave us such a lovely review.
We’re delighted your friend loved their bonsai and that it arrived safely and in perfect condition, even on such a hot day!
We really appreciate you choosing us for such a special gift.
The Team @ Yorkshire Bonsai
Great customer relations.
I ordered a beginners Bonsai & tools set for my son's birthday through ebay. I contacted Yorkshire Bonsai to enquire when to expect delivery, I received an email from Eve same day explaining there had been an issue with them receiving the order & unfortunately the type of Bonsai I ordered was no longer in stock. Eve was very apologetic & reassuring & asked what it was that I liked about that particular Bonsai i.e shape & canopy & offered to select me a close equivalent & she would make sure it would be delivered in time. The Bonsai arrived within 48hrs, all items were securely packaged, the tree was supported by sturdy ties, the soil was still moist covered by clingfilm, the tree was in great condition & higher value than the one I had ordered. I would not hesitate to purchase from Yorkshire Bonsai again, it is obvious they care about their products & customer relations.
17 de junio de 2026
Opinión espontánea
Respuesta de Yorkshire Bonsai
Thank you so much for taking the time to leave such a thoughtful review, Amanda.
We’re very sorry again for the initial problem with your order, but we’re delighted Eve was able to find a suitable alternative and ensure everything arrived in plenty of time for your son’s birthday.
It’s wonderful to hear that the tree and tools arrived safely and that you were pleased with the replacement.
Your kind comments about our care and customer service really mean a great deal to us.
The Team @ Yorkshire Bonsai
Bought months ago.
Bought months ago.. not gonna lie thought id been scammed.. leaves yellowing thought it was dying left a bad trustpilot review but boy was i wrong.it has now been ammended. apologies about that.. trimmed it a couple of times and thrives in sunlight.. just some tlc is all it needed plus probably stressed from moving from you to me
23 de junio de 2026
Opinión espontánea
Respuesta de Yorkshire Bonsai
Thank you so much for taking the time to update your review, Andrew — and there’s absolutely no need to apologise. Bonsai can sometimes look a little unsettled while adjusting to a new home, so we’re really pleased to hear that yours has bounced back and is now thriving with a little sunshine and TLC.
It sounds like you’re doing a fantastic job with it!
The Team @ Yorkshire Bonsai
Bonsi tree 🌳
Amazing item ,well packaged arrived safetly love it thank you for growing these amazing trees 🌳 . Great company to buy from ,defo will be buying more 🤭
15 de junio de 2026
Opinión espontánea
Respuesta de Yorkshire Bonsai
Thank you so much for taking the time to leave us such a lovely review, Alison.
We’re delighted your bonsai arrived safely and that you love it 🌳
Your kind words really mean a lot to us, and we’ll be very happy to welcome you back when you’re ready for your next tree! 🤭
The Team @ Yorkshire Bonsai
Thank you Paul I called up for a…
Thank you Paul I called up for a birthday gift for my son and the communication and delivery were perfectly came a day before his birthday so I couldn't be any happier so thank you Paul and would definitely recommend anyone looking for a bonsai to look at Yorkshire bonsai
14 de junio de 2026
Opinión espontánea
Respuesta de Yorkshire Bonsai
Thank you so much for taking the time to leave such a lovely review, Mark.
Paul will be delighted to hear that everything went smoothly and that the gift arrived just in time for your son’s birthday.
We really appreciate your recommendation and hope your son enjoys his bonsai for many years to come.
The Team @ Yorkshire Bonsai
Amazing
Amazing! I ordered a Brush Cherry and Buddhist Pine for my husband’s birthday and the little bonsai trees are so beautiful! You can tell they have been nurtured with love and care- they are such soulful happy trees- they make us smile. The next day delivery was spot on and the careful packaging meant that they arrived in pristine condition- thank you so much Yorkshire Bonsai! We absolutely love your products! I would recommend to anyone and will be a returning customer!
10 de junio de 2026
Opinión espontánea
Respuesta de Yorkshire Bonsai
Thank you so much for taking the time to leave such a wonderful review, Emily.
We’re absolutely delighted that the Brush Cherry and Buddhist Pine made such special birthday gifts for your husband, and we love hearing that they make you both smile. It’s also great to know they arrived promptly and in pristine condition.
Thank you for your lovely recommendation — we look forward to welcoming you back!
The Team @ Yorkshire Bonsai
Beautiful Tree and great delivery
Recently purchased a Chinese Pepper online. Was in super condition and securely packed for transit. It arrived on the delivery date I requested and am thoroughly happy with the tree. Would recommend this company
21 de mayo de 2026
Opinión espontánea
Respuesta de Yorkshire Bonsai
Thank you so much for taking the time to leave us such a lovely review, Lyn.
We’re delighted your Chinese Pepper arrived safely, in great condition and on the date requested. It’s wonderful to hear how pleased you are with your new tree, and we really appreciate your recommendation.
The Team @ Yorkshire Bonsai
Really nice Website that was easy to…
Really nice Website that was easy to navigate, and the products are gorgeous. So pleased with my little Bonsai pot and tray!
27 de mayo de 2026
Respuesta de Yorkshire Bonsai
Thank you so much, Rosemary.
We’re really pleased you found the website easy to use and that you’re happy with your new bonsai pot and tray. We hope they look lovely together!
The Team @ Yorkshire Bonsai
Beautiful tree and great customer service
Knowing nothing about bonsai, I asked questions and got real personalised help.
The Elm is beautiful. My partner (was his present) loves it. Hope we can help it thrive.
Would recommend Yorkshire Bonsai.
27 de mayo de 2026
Respuesta de Yorkshire Bonsai
Thank you so much, Sylvie.
We’re delighted the Elm made such a special gift and that your partner loves it. It was a pleasure helping with your questions, and we’re always here if you need any care advice along the way. Wishing you both lots of enjoyment watching it thrive!
The Team @ Yorkshire Bonsai
Absolutely amazing
Absolutely amazing. The packaging is superb plants are very well packed and protected. You get fantastic information about caring for your plants.
25 de mayo de 2026
Respuesta de Yorkshire Bonsai
Thank you so much for your wonderful review!
We’re delighted to hear you had such a positive experience with us. A lot of care goes into making sure each order arrives safely and with the right guidance to help customers feel confident caring for their plants, so your feedback really means a lot.
Thank you again for choosing us.
Kind regards,
the team @ Yorkshire Bonsai
Purchase was a gift
Purchase was a gift. Recipient " it's beautiful and I love it".
Service, packaging and a beautiful tree as promised.
25 de mayo de 2026
Respuesta de Yorkshire Bonsai
Thank you so much for your lovely review!
We’re really pleased to know the gift was so well received. It’s always special to be part of something thoughtful, and we’re delighted everything met your expectations.
Thank you again for choosing us.
Kind regards,
the team @ Yorkshire Bonsai
Pot is chipped
Pot is chipped in two places and tray is cracked. As pot was reduced no option to return. Apparently the small print says this is acceptable. Beware.
30 de mayo de 2026
Opinión espontánea
Respuesta de Yorkshire Bonsai
Thank you for your review.
We’re sorry to hear you were disappointed, however as explained when you contacted us, these pots were purchased from our clearance range at a reduced price. The product description clearly states that clearance pots are used items and may have cosmetic damage, small chips or imperfections, and that they are non-returnable.
We do appreciate your feedback, but the condition of these items was reflected in the reduced price and stated before purchase.
Kind regards,
the team @ Yorkshire Bonsai
Packed perfectly
Packed perfectly, great service will be back again
29 de mayo de 2026
Opinión espontánea
Respuesta de Yorkshire Bonsai
Thank you so much for your lovely review!
We’re really pleased to hear you had a great experience with us. It means a lot to know our care and attention has come across, and we’ll be very happy to welcome you back again.
Kind regards,
the team @ Yorkshire Bonsai
delivered before final date,very well secured,soil still damp,beautiful lttle tree,well pleased.thankyou
doing what they are trained for,selling bonsai trees.keep up the good work.GOOD service,delivery, order sent at a reasonable speed.
27 de mayo de 2026
Opinión espontánea
Respuesta de Yorkshire Bonsai
Thank you so much for your kind review!
We’re really pleased to hear your tree arrived safely, ahead of schedule, and still nice and secure with the soil damp. It’s lovely to know you’re happy with your new bonsai and with the service.
We really appreciate your support and encouragement — thank you again for choosing us.
Kind regards,
the team @ Yorkshire Bonsai
Amazing - definitely would buy again
I ordered my boyfriend their Chinese Elm (Ulmus Parvifolia) Bonsai Tree, and it’s a lovely size, perfect for his window sill to allow the most sunlight. It was packaged beautifully, and completely tied down to the box, and when it was delivered it was in perfect condition. Would buy again, Great service and fast delivery.
6 de mayo de 2026
Opinión espontánea
Respuesta de Yorkshire Bonsai
Thank you so much for your lovely review 👍
We’re really pleased to hear the Chinese Elm arrived quickly, safely and in perfect condition. It’s great to know it was just the right size for your boyfriend’s windowsill too — hopefully it will get plenty of light there and settle in beautifully.
We really appreciate your kind words and would be delighted to help again in future.
Kind regards,
The Team at Yorkshire Bonsai
1st class and frinedly advice
I called the other day for advice in caring properly for my 10 year old Chinese Elm, a beautiful tree made all the more important as was a most thoughtful gift made to me by my wife.
Turns out that I'm not going far wrong, but I was really fortunate to speak with Paul who was so thoughtful, understanding and generous with his time and knowledge, and who gave me the tweaks I need to make in order to let the tree be at it's best.
In the modern day, it's really refreshing to get such passionate and tailored customer care direct from the experts, and without negotiating forms, chat bots and endless wait times.
I'm much more confident now in caring for my Bonsai and keeping it in the fine shape it arrived in from such a wonderful company.
I've no hesitation in recommending Yorkshire Bonsai, and wish everybody all the best there.
To Paul, you're a gentleman, thank you for your patience and kind advice.
All the best,
Steve K, Liverpool.
8 de mayo de 2026
Opinión espontánea
Respuesta de Yorkshire Bonsai
Thank you so much for such a wonderful and thoughtful review, Steve.
We’re really pleased to hear that Paul was able to help and give you the reassurance and guidance you needed. A 10 year old Chinese Elm is a very special gift, so it’s lovely to know you’re feeling more confident caring for it and keeping it looking its best.
We’ll make sure your kind words are passed on to Paul — he’ll be absolutely delighted to read them.
Thank you again for your recommendation and support. We really do appreciate it.
Kind regards,
The Team at Yorkshire Bonsai
Very very happy with my new Bonsai pot
Very very happy with my new Bonsai pot. Arrived an hour ago, well packaged and now my oak tree - which I grew from seed, has now been moved into a bigger pot. Highly recommended company. 👍🏼
8 de mayo de 2026
Opinión espontánea
Respuesta de Yorkshire Bonsai
Thank you so much for your lovely review 👍
We’re really pleased to hear you’re happy with your new bonsai pot and that it arrived safely and well packaged. It sounds like your oak tree has found a lovely new home, especially as you’ve grown it from seed.
We really appreciate your recommendation and support.
Kind regards,
The Team at Yorkshire Bonsai
Can't fault anything from Yorkshire…
Can't fault anything from Yorkshire Bonsai. Unlike bonsai direct.
25 de marzo de 2026
Respuesta de Yorkshire Bonsai
Thank you so much for your kind review 👍
We’re really pleased to hear you’ve been happy with everything from Yorkshire Bonsai. We really appreciate your support and hope you continue to enjoy your bonsai.
Kind regards,
The Team at Yorkshire Bonsai
The Chinese pepper tree is great
The Chinese pepper tree arrived very quickly, well packed & secure. The compost was still damp.
After a couple of weeks it is healthy in its nice bonsai pot that it was despatched in .
The tree is as described
26 de abril de 2026
Respuesta de Yorkshire Bonsai
Thank you so much for your lovely review 👍
We’re really pleased to hear your Chinese Pepper tree arrived quickly, securely packed and in good condition. It’s great to know it has settled in well after a couple of weeks and that you’re happy with both the tree and the pot.
We really appreciate your order and hope you continue to enjoy your bonsai.
Kind regards,
The Team at Yorkshire Bonsai
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