They claim to have a hassle free return policy, but they don't accept returns for incorrect selections. I purchased a textbook from a required class list but then was told the updated version... Ver más
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Consulta las opiniones de los clientes
DO NOT BUY; SCAM!! They sent me the wrong book, TWICE, and then never processed my refund. For weeks, I communicated back and forth with "customer service," and they continuously claimed to be "wo... Ver más
I've been buying books from this company for months now, and I’m always impressed by the excellent customer support. They’re quick to respond to inquiries, and they always ensure I get exactly what I’... Ver más
I was about to make a purchase on their website, when something felt wrong, so I did some searching. The company appears to be based in India despite claiming to be inside the USA. People have receiv... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
YourBookStop.com is an online bookseller website with great prices on a wide range of genres. Our books are well written in many genres so there's bound to be something that every reader will love. You can also easily buy books on our site with detailed descriptions, and customer reviews will help you with your book choices. YourBookStop is committed to customer satisfaction, and our team works diligently to ensure you receive your goods promptly. We can be your online source for books! Shop with us and see why we are the leading online bookseller in America.
Información de contacto
Head Office: 2066, 447 Broadway, 2nd Floor, New York US, 10013, Estados Unidos
- 1 201 903 4969
- support@yourbookstop.com
- yourbookstop.com
1,9
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88 opiniones
Ha contestado el 90% de las opiniones negativas
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FRAUD
FRAUD.
Ordered a book, 5-7 delivery on checkout, and a UPS tracking number, all seemed right at first. 10 days later, "UPS still doesn't have possession of the package yet" and the book is coming from India (!?). They refunded the money, I'll give them that. Please don't waste your time, don't order from them.
15 de septiembre de 2024
Opinión espontánea
Respuesta de Your Book Stop
Thank you for your feedback. We apologize for the inconvenience caused by the shipping delay and miscommunication. We're actively working to improve our logistics to ensure a better experience in the future. Your refund has been processed and we truly appreciate your understanding
Sketchy Vendor - Buyer Beware
I placed an order for 4 rather expensive code books. One book arrived, from New Dehli India, but appears to be printed in the USA? I emailed them looking for my missing books and they wanted a photo of the book I received for proof, which I sent. They issued a full refund of my order with no explanation. At least I am getting my money back and have (what I hope) is a legit code book.
3 de septiembre de 2024
Opinión espontánea
Respuesta de Your Book Stop
Thank you for your feedback. We're sorry for the confusion with your order. A full refund was issued to ensure your satisfaction, and we appreciate your understanding. If you have further concerns, feel free to reach out.
SCAM..!!!....
28 de agosto de 2024
Opinión espontánea
Respuesta de Your Book Stop
If you faced any difficulty then please reach out to us directly through email so we can resolve your issue. Customer satisfaction is our priority. Thank you!
I never received my order from Your…
I never received my order from Your Book Stop and contacted UPS, the reported shipper. UPS informed me that only the shipper could make a claim or receive delivery details. I requested that Your Book Stop submit a claim for a lost shipment. Your Book Stop ignored my request. I am still following up with my credit card company. Don’t order from Your Book Stop.
26 de agosto de 2024
Opinión espontánea
Respuesta de Your Book Stop
We sincerely apologize for the inconvenience caused. Please reach out to our support team at [support@yourbookstop.com] with your order details so we can assist you in resolving this issue promptly. Your satisfaction is our priority, and we deeply regret this experience.
The books are shipped from India and…
The books are shipped from India and all of them are copyrighted; I bought them here in bulk quantities .it's scam
5 de marzo de 2024
Opinión espontánea
Respuesta de Your Book Stop
We assure you that all our books are 100% authentic and legally sourced. If you have concerns, please contact our support team, and we'll be happy to assist. Thank you!
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