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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Helpful on phone,clear information.Looks good especially by changing strap to silver expander. Comfortable to wear clear to see and just enough key information without overload. Arrives charged and r... Ver más

Valorada con 5 estrellas sobre 5

After our one month trial, we are delighted with my husband’s Your Stride watch. It gives him confidence and will hopefully keep him being independent longer. He has had a few false alarms which have... Ver más

Valorada con 5 estrellas sobre 5

I had very good customer service from everyone I spoke to and I feel more independent now that I have my watch especially since losing my husband. I also found it easy to add on the alarm regarding... Ver más

Valorada con 4 estrellas sobre 5

Useful piece of kit & for own guidance. Occasional near attempt to tell me I've or nearly had a 'fall; usually because I've shaken out an item of laundry too vigorously. Helpful reminder re number... Ver más

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad

Acerca de YourStride

Escrito por la empresa

YourStride, formerly Personal Alarm Watch, is trusted by thousands of happy customers across the UK to get them help when they need it most. The YourStride watch features an SOS button that, when pressed, immediately connects the wearer with YourStride's dedicated personal alarm monitoring team.

48% of falls happen outside the home. That's why the YourStride Alarm Watch works wherever you go - at home, in the garden or out and about. Our 24/7 monitoring team is always on hand to provide the help you need.

YourStride is discreet, easy to use and works straight out of the box. No landline, Wi-Fi or smartphone apps needed. Going beyond just an alarm, the built-in activity tracking helps and motivates you to stay active.

YourStride will empower you to live your life to the fullest. Enjoy security, peace of mind, and freedom without compromise. Simply wear your personal alarm watch, and do what you do best. Our experienced 24/7 monitoring team is only ever a button press away. Order online today.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Peace of mind.

The watch arrived quickly and is very easy to use. The responses to test (or accidental) calls have been quick and reassuring. The battery needs charging every other day, but apart from that all good.

26 de noviembre de 2025
Valorada con 5 estrellas sobre 5

A change is sometimes a good idea.

Having tried a different company first, I was recommended to Stride. I was impressed with the easy set up and fall facility which I have already used. I feel confident by the quick response from their care team and also feel it is good value for money paying an annual charge.

2 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Really helpful

Really helpful, friendly and professional company who went out of their way to explain the functions and costs involved with their superb safety watch,
Ideal for older of less abled people.

6 de noviembre de 2025
Valorada con 5 estrellas sobre 5

I wouldn't say "great"

I wouldn't say "great"
The First person I spoke to was absolutely fine but she said she would pass me to (I don't remember how she described this person) but they never answered.
I got back to the first lady and by that time I had recovered enough to no longer require assistance and my daughter was with me. The date you give is not the one I have described, it was Monday 1 December.

21 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Very pleased

We are very happy with the Your Stride watch. My husband feels more confident wearing it. It's also a great advantage the watch comes ready to use on arrival. The team are very responsive and efficient. I highly recommend the watch and the after service.

20 de noviembre de 2025
Valorada con 1 estrellas sobre 5

Totally Unreliable …

Unless you have a brilliant 4g 5g signal don't waste your money. My wife has had 2 falls neither of which were detected.

20 de noviembre de 2025
Opinión espontánea
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Respuesta de YourStride

Dear Robert,

Thank you for taking the time to leave this review. I was glad to speak with your wife again today to go over how automatic fall detection works.

Unfortunately, no system can detect every fall. Detection relies on the wrist’s movement during the event, so in some cases the specific motion may not trigger an automatic alert. The automatic fall detection feature acts as a valuable safety net and has regularly helped save lives, but we always recommend manual activation as the most reliable way to get assistance when needed.

For reassurance, signal strength does not affect fall detection. The YourStride watch uses a roaming SIM to maximise coverage, connecting across all available UK networks and covering approximately 97% of UK roads and 90% of indoor locations (Ofcom 2017).

I am pleased your wife has decided to continue to use our service, and I am glad we were able to speak again today to ensure everything is working correctly.

I hope that helps, and please do not hesitate to contact me if you have any further queries.

Kind regards,
Ollie Laver
Customer Success Manager
020 3868 5575

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