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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We chose SureSafe after extensive research, including a recommendation from a friend. We took account of lots of positive reviews, and we were not disappointed. Every stage was informative, easy to un... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very efficient from first point of sale by Daryl Yates the representative, through to delivery of the personal alarm watch the next day! My daughter has mild epilepsy & has just moved into her first i... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Fast delivery, easy to get my family connected to my watch. Only moan i have is the strap, difficult to close strap, but i'v now got 1 of your magnetic straps which is so so much easier. I feel much m... Ver más

Valorada con 5 estrellas sobre 5

The equipment arrived promptly and well packaged! I've yet to hear from my Sister in Kent as to wether it has been set up ok for our Mother (I'm based in Hampshire) but very impressed with the service... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad

Escrito por la empresa

The UK's leading provider of personal alarms and telecare devices. SureSafe's broad range of personal alarms help people stay living independently in their own homes, safer and for longer.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

967 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 72% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Fast delivery

Fast delivery, easy to get my family connected to my watch. Only moan i have is the strap, difficult to close strap, but i'v now got 1 of your magnetic straps which is so so much easier. I feel much more comfortable & safe having it on all the time.

25 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very easy to set up I'm very clear…

Very easy to set up I'm very clear instructions.

20 de abril de 2026
Opinión espontánea
Logotipo de SureSafe Alarms

Respuesta de SureSafe Alarms

We're thrilled to hear that you found the setup process very easy and appreciated the clear instructions. Thank you so much for your wonderful feedback!

Valorada con 5 estrellas sobre 5

Nearest family is 150mls away and I…

Nearest family is 150mls away and I live alone and am 80yrs old so it was to be able to contact my sons in emergancy

24 de abril de 2026
Opinión espontánea
Logotipo de SureSafe Alarms

Respuesta de SureSafe Alarms

Thank you for sharing your thoughts with us. If there's anything more we can do to assist you, please don't hesitate to reach out!

Valorada con 5 estrellas sobre 5

Exceptional Tech

The tech I spoke with was very knowledgeable and eager to help and effective in what he did

23 de abril de 2026
Opinión espontánea
Logotipo de SureSafe Alarms

Respuesta de SureSafe Alarms

Thank you so much for your kind words! We're thrilled to hear that our tech was knowledgeable, eager to help, and effective in assisting you. We appreciate your feedback!

Valorada con 5 estrellas sobre 5

very helpful

The advice I was given helped me greatly really appreciated it

22 de abril de 2026
Opinión espontánea
Logotipo de SureSafe Alarms

Respuesta de SureSafe Alarms

We're thrilled to hear that the advice you received was helpful to you. Thank you so much for your kind words!

Valorada con 1 estrellas sobre 5

Total nightmare

Total nightmare, no help at all regarding the digital switchover, I’ve phoned at least twice and once someone else phoned me back, so far all I’ve been told is that I need to buy a booster for my mobile phone!
BT say its up to you to provide an alarm that works on a digital landline, I dont need this hassle as I’ve got Stage 4 cancer and having aggressive chemo. Ive now tried chat with no success

23 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Simple easy to use device

Simple easy to use device that only contacts family members instead of a monitoring service. Setup was easy, Todd was very helpful.

18 de abril de 2026
Opinión espontánea
Logotipo de SureSafe Alarms

Respuesta de SureSafe Alarms

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our device simple and easy to use. Thank you for sharing your experience.

Valorada con 5 estrellas sobre 5

Kayla was a wonderful help

Kayla was very helpful, patient and knowledgeable. My dad will benefit from this extra safety measure.
Barbara

17 de abril de 2026
Opinión espontánea
Logotipo de SureSafe Alarms

Respuesta de SureSafe Alarms

Thank you so much for your kind words. We're thrilled to hear that Kayla was able to assist you. We appreciate your feedback.

Valorada con 5 estrellas sobre 5

Everything was clear and easy to setup

Everything was clear and easy to setup, liked the personally call to help setup for questions

16 de abril de 2026
Opinión espontánea
Logotipo de SureSafe Alarms

Respuesta de SureSafe Alarms

We appreciate you taking the time to share your experience. If you have any further questions or need assistance, feel free to reach out.

Valorada con 5 estrellas sobre 5

Great product and service

Really great helpful and prompt service. Easy to set up and register - would highly recommend

17 de abril de 2026
Opinión espontánea
Logotipo de SureSafe Alarms

Respuesta de SureSafe Alarms

Thank you so much for your wonderful feedback! We appreciate you taking the time to share your experience. If you have any further questions or need assistance, feel free to reach out.

Valorada con 5 estrellas sobre 5

Great service

Great service, Friendly service when calling, quick delivery next day for a replacement charger
Thank you

13 de abril de 2026
Opinión espontánea
Logotipo de SureSafe Alarms

Respuesta de SureSafe Alarms

Thank you so much for your wonderful feedback! We're thrilled to hear that you experienced great and friendly service, along with quick next-day delivery for your replacement charger. We appreciate you taking the time to share your positive experience!

Valorada con 5 estrellas sobre 5

Great place to get the alert for sick…

Great place to get the alert for sick family member

15 de abril de 2026
Opinión espontánea
Logotipo de SureSafe Alarms

Respuesta de SureSafe Alarms

We appreciate you taking the time to share your experience. If you have any further questions or need assistance, feel free to reach out.

Valorada con 5 estrellas sobre 5

We've very pleased with our choice of SureSafe

We chose SureSafe after extensive research, including a recommendation from a friend. We took account of lots of positive reviews, and we were not disappointed. Every stage was informative, easy to understand, easy to process and easy to implement. The functionality of the chosen Pendant is just what we wanted. The webpage and the App both easy to operate and to set up. We had one clarification question which was very promptly answered by email, thanks!

10 de abril de 2026
Opinión espontánea
Logotipo de SureSafe Alarms

Respuesta de SureSafe Alarms

Thank you so much for your wonderful review! We appreciate you taking the time to share your experience. If you have any further questions or need assistance, feel free to reach out.

Valorada con 5 estrellas sobre 5

The equipment arrived promptly and well…

The equipment arrived promptly and well packaged! I've yet to hear from my Sister in Kent as to wether it has been set up ok for our Mother (I'm based in Hampshire) but very impressed with the service so far, thank you!

8 de abril de 2026
Opinión espontánea
Logotipo de SureSafe Alarms

Respuesta de SureSafe Alarms

Thank you so much for your wonderful feedback! If you have any further questions or need assistance, feel free to reach out.

Valorada con 5 estrellas sobre 5

Set-up was easy

Set-up was easy, and Daniel was very helpful and easy to understand. The device is working perfectly, and my nearly-blind 91-year old father is comfortable using it.

6 de abril de 2026
Opinión espontánea
Logotipo de SureSafe Alarms

Respuesta de SureSafe Alarms

Thank you so much for your wonderful feedback! We're thrilled to hear that the setup was easy and that Daniel was able to assist you effectively. We appreciate you sharing your experience.

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