Worst company ever to deal with. We haven't been able to access the app or website for months now. My children can't access the app to know how much money they have on there. It's impossible to spea... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Worst company ever to deal with. We haven't been able to access the app or website for months now. My children can't access the app to know how much money they have on there. It's impossible to spea... Ver más
La empresa ha respondido
Hopeless app, always times out. Website always under Construction. Non existent customer service. What am I supposed to do in an emergency when my child needs money?! This has been an issue for months... Ver más
Stay away from Zaap, the app has been taken down, no access to website & server, emails dont get responded to, card does not work, have money on card unable to retrieve it. It is now 24/3/2023, still... Ver más
La empresa ha respondido
Our family have been using ZAAP for some time now, and we find it a really useful way of automating pocket money to our kids' ZAAP accounts. The kids learn a great deal more responsibility, they can... Ver más
ZAAP is a prepaid Mastercard Pocket Money tool for children. It has been designed to help tweens and teens learn good money habits with increased independence. It includes an app with parent wallet from which parents transfer funds to their child’s ZAAP Account. Kids can choose between a Card, a wearable ZAAP Band or get both linked to the one account.They can select their card from our range or create a card with their own design. The App is supported with parent and child portals so parents retain control. Children can see their account balance, transaction history and set savings goals. Convenient for Parents. Secure for Kids. ZAAP Bands and Cards - universal acceptance
Balmain NSW , 2041, Sydney, Australia
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Love ZAAP! My kids use their zaap band everyday. So easy to use and supports in teaching them the value of money and saving.

Respuesta de ZAAP
Best thing for my kids!
It has been so hard to get the kids learning about money and the value of a dollar when we are a cashless society and all they see is my "tapping" a piece of plastic when it comes time to pay a bill.
ZAAP is great for my two little ones. This way I can keep track of their spend while they get to learn the value of a "cashless" dollar, reach savings goals all while knowing they have money if they need it,

Respuesta de ZAAP
This is a great product.
I bought ZAAP for my daughter. We find it a perfect solution to ensure she always has a small amount of funds if needs be. We also use it to award pocket money. Will buy another when my son is a little older.

Respuesta de ZAAP
Love using ZAAP - and my kids love it too! Such an easy product to use. Quick, easy and transparent. Highly recommend it to other parents who like convenience.

Respuesta de ZAAP
Parents wallet takes to long to transfer. Then takes to long to transfer to childs card. Can take more than an hour. Not good when your child needs to pay a cab strait away.

Respuesta de ZAAP
Zaap has been an incredible and practical tool for us to help encourage chores and and also teaching the children to make wise financial decisions.

Respuesta de ZAAP
App always crashes and shows zero information. Cards seem to work fine.

Respuesta de ZAAP
It took close to 6 weeks to receive the card and then I needed to pay for a second card. I was refunded for the second card, however I think from a service perspective this is very poor.

Respuesta de ZAAP
Love the product, the ease of use, the coolness!!

Respuesta de ZAAP
Great app, extremely safe and easy to use.
The savings function is also good for my son to learn about saving money.

Respuesta de ZAAP
No way to reset my password so I can't use our cards.
Communication response has been terrible on zaaps behalf.

Respuesta de ZAAP
This is great. I wear the chip on my wrist and not worry about losing it and the money is safe. Mum can easily put the money in my account and knows where it goes. Easy as.
It takes the stress out of giving cash to my child. I know how he spends his pocket money. He doesn't have to use my Visa Card anymore.He can always get a taxi home in an emergency
the best present for my daughter was a ZAAP Mastercard with a picture of her dog. Everytime she uses it, people comment
Have just started using ZAAP with my daughter - it’s such a convenient way for me to give her access to pocket money and she thinks she’s pretty cool having her own card!
Fantastic product, easy to use for both myself and my son. The wrist band makes it exciting for my boy as he loves that he can wear it wherever he goes and the card I keep in case he looses his band.
Love this product
Great concept to give my child access to funds which I can control from the convenience of my phone.
I won't need to worry if she needs extra funds as I can top her up anywhere and anytime.
I opted to get fully ZAAPed for my 2 children aged 12 and 13. They slip the chip over their fitbit/watch and have the card as a backup. I love that I can see the children's purchases and if they ever get caught without any money the fact that I can load their account instantly gives me peace of mind. The children are loving it and feel very independent.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.