Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

ordered xmas presents for the grandkids 14/12/20, assured by the 2 day uk post. Weeks and weeks go by, still states processing. sent emails, ignored, filled in all their ticket requests asking for... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Total scam site, luckily I only paid £13 via PayPal so I will get it back eventually. There's no actual people to talk to and your messages/'tickets' are completely ignored. When you check the status... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Decided to try this out after seeing a couple of friends use it. My order arrived in full and in good time. Some of the products I loved and would order again. However, others I wouldn't. It is not al... Ver más

Valorada con 1 estrellas sobre 5

Scam artists, paid for 2 day delivery and over a week later nothing. Canceled the order through their ticket system and it was egnored for weeks. Can't connect them as they say having no one to direct... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de promociones
  2. Tienda departamental
  3. Supermercado de descuentos
  4. Tienda de "todo por un dólar"

Escrito por la empresa

Zadeel is a discount store online selling thousands of items below £1 - we've now past the covid19 slump and our service is greatly improved, we're working on making it even better! We aim to be the amazon of discounting online.


Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Mika has been wagging her tail all…

Mika has been wagging her tail all morning. Loves her new toys
Thank you for such a great website with affordable prices

X

5 de agosto de 2021
Opinión espontánea
Logotipo de Zadeel

Respuesta de Zadeel

Thats lovely. Glad to be of service. We will look to get more doggy toys for mika ❤

Valorada con 5 estrellas sobre 5

Excellent experience

Had an excellent experience buying from Zadeel. Excellent prices and great customer service. Thank you Zadeel

3 de agosto de 2021
Opinión espontánea
Logotipo de Zadeel

Respuesta de Zadeel

Thank you! We are really stepping our game up now post covid. Hope you keep shopping with us 😁

Valorada con 5 estrellas sobre 5

Great range and prices too

Great range and prices too. Great to see service improved!

3 de agosto de 2021
Opinión espontánea
Logotipo de Zadeel

Respuesta de Zadeel

Thanks! This is our absolute passion. We cant wait to turn it up for 2021 and 2022 to build an amazing website to give our wonderful customers some amazing bargains. Very excited to build hopefully the UK's biggest online discount store. ❤❤

Valorada con 5 estrellas sobre 5

Good quality products and excellent…

Good quality products and excellent customer service. Very pleased have reordered

3 de agosto de 2021
Opinión espontánea
Logotipo de Zadeel

Respuesta de Zadeel

Thank you for your lovely review. We are improving more and we really hope to start growing our range...restocking faster and wherever we have holes in our service try to fix them and improve.❤😁

Valorada con 5 estrellas sobre 5

Best Place on the Internet for discounted everyday items!

Great site, great prices and great service!
If you are looking for low cost items that you find in Hight Street discount stores, at a much cheaper price, then this is the site for you!
I have used the. A few times and always been surprised by the quality and efficiency of their services!

1 de agosto de 2021
Opinión espontánea
Logotipo de Zadeel

Respuesta de Zadeel

Thank you so much. This warms my heart. We will try harder and harder to do better and get more items in at low prices and keep our service fast and hopefully make it even faster! 😁❤

Valorada con 5 estrellas sobre 5

Great shop for nick nacks!

I'm really happy I happened to stumble on this site. It's a treasure trove of nick-nacks that stocked up my daughters craft box and my craft show table. (small black boards and pens, stationary and bath bomb moulds).
I've received all orders quickly and safely. Everything was packaged well.
The only gripe I have is that rather than a refund for a few items that were not in stock, I received store credit. That wasn't too bad since I had every intention of shopping here again but it would be better customer service to refund immediately.

1 de agosto de 2021
Opinión espontánea
Logotipo de Zadeel

Respuesta de Zadeel

Thank you! We will include that feature hopefully in the near future, the development for that tool costs about a grand :O so once things pick back up we'll get our developers to create that feature for instant refunds automatically.

We're going to improve the packaging even more, just waiting for a shipment from china, which is taking very long, still covid related delays like shipping is slower and more expensive, but we're really going to double down on making zadeel a great website to buy from.

Valorada con 1 estrellas sobre 5

Took ages to arrive and most of the…

Took ages to arrive and most of the products were faulty
Avoid

1 de agosto de 2021
Opinión espontánea
Logotipo de Zadeel

Respuesta de Zadeel

Thank you for taking your time to review, unfortunately we cant seem to find a customer under the name Annmarie Fraser. Could you kindly give us the orderid so we can locate your order and see what went wrong. Thank you.

Valorada con 1 estrellas sobre 5

Please just give me my money back!!!!

As most of the customers of this sham of a company have stated, they took my money and then NOTHING! I was relying on items for my wedding, had to get replacements at double the cost. Requested a refund in January a my items did not arrive despite paying for next day shipping and still yet to have any communication or refund... it's now April. Appalling company and purposely make it difficult to contact them! They must be making a fortune like this!!! They should be investigated!!! All I want is my money back. No one is financially secure right now and you are STEALING money from people who cannot spare it.

7 de abril de 2021
Opinión espontánea
Logotipo de Zadeel

Respuesta de Zadeel

Apologies for the poor service.

We were starting up our business in a very tough time during covid, and our service wasn't good enough.

We've since made a lot of changes and are giving store credit, we'll find your order and give you store credit to try us out again.

apologies!

Valorada con 1 estrellas sobre 5

ordered xmas presents for the grandkids…

ordered xmas presents for the grandkids 14/12/20, assured by the 2 day uk post. Weeks and weeks go by, still states processing. sent emails, ignored, filled in all their ticket requests asking for the products, instead they cancelled the order but did not offer a refund, going through PayPal to recover my payment, if it looks to good to be true, it probably is. My advice, avoid at all costs.

11 de febrero de 2021
Opinión espontánea
Logotipo de Zadeel

Respuesta de Zadeel

Apologies for the poor service.

We were starting up our business in a very tough time during covid, and our service wasn't good enough.

We've since made a lot of changes and are giving store credit, we'll find your order and give you store credit to try us out again.

apologies!

Valorada con 1 estrellas sobre 5

I too thought it was a scam at first…

I too thought it was a scam at first however i did eventually receive my order WEEKS LATER despite paying for speedy delivery.

They would be a brilliant source if they delivered on time and had a good customer service ethic.

I contacted them on their mobile number and emailed them but no answer which is really bad.

I really would like to order from them again in bulk as their products were really good but that turn around time and lack of communication was extremely inconvenient.

1 de enero de 2021
Opinión espontánea
Logotipo de Zadeel

Respuesta de Zadeel

Apologies for the poor service.

We were starting up our business in a very tough time during covid, and our service wasn't good enough.

We've since made a lot of changes and are giving store credit, we'll find your order and give you store credit to try us out again.

apologies!

Valorada con 1 estrellas sobre 5

submitted an order of £65 and the vast…

submitted an order of £65 and the vast majority was 'skipped'. Placed a request on Nov 25th for refund (where else actually do you have to apply for a refund of purchases they have not provided?) no response and cannot contact anyone to ask for my money back. A disgrace avoid at all cost!

28 de diciembre de 2020
Opinión espontánea
Logotipo de Zadeel

Respuesta de Zadeel

Apologies for the poor service.

We were starting up our business in a very tough time during covid, and our service wasn't good enough.

We've since made a lot of changes and are giving store credit, we'll find your order and give you store credit to try us out again.

apologies!

Valorada con 1 estrellas sobre 5

LOW LIFE SCUM*

LOW LIFE SCAMMERS. LOW LIFE, LOW LIFE, LOW LIFE SCUM, PIECE OF xxx YOU SCAMMED ME AND MANY OTHERS. WHY DON'T YOU PROVIDE CONTACT DETAILS OR CALL ME BACK. IT HAS BEEN 2 YEARS.

29 de noviembre de 2020
Opinión espontánea
Logotipo de Zadeel

Respuesta de Zadeel

Apologies for the poor service.

We were starting up our business in a very tough time during covid, and our service wasn't good enough.

We've since made a lot of changes and are giving store credit, we'll find your order and give you store credit to try us out again.

apologies!

Valorada con 1 estrellas sobre 5

bloody frauds fake website never…

bloody frauds fake website never reponded of any of my email.goods purchased never arrived.already reported about this
dont purchase anything from them

29 de junio de 2020
Opinión espontánea
Logotipo de Zadeel

Respuesta de Zadeel

Apologies for the poor service.

We were starting up our business in a very tough time during covid, and our service wasn't good enough.

We've since made a lot of changes and are giving store credit, we'll find your order and give you store credit to try us out again.

apologies!

Valorada con 1 estrellas sobre 5

Total scam site

Total scam site, luckily I only paid £13 via PayPal so I will get it back eventually. There's no actual people to talk to and your messages/'tickets' are completely ignored. When you check the status of your order it will be stuck on processing for weeks. Please save your time & money as this site is fake & a scam to take people's money without supplying goods. No communication from Zadeel whatsoever.

14 de junio de 2020
Opinión espontánea
Logotipo de Zadeel

Respuesta de Zadeel

Apologies for the poor service.

We were starting up our business in a very tough time during covid, and our service wasn't good enough.

We've since made a lot of changes and are giving store credit, we'll find your order and give you store credit to try us out again.

apologies!

Valorada con 1 estrellas sobre 5

Scam artists

Scam artists, paid for 2 day delivery and over a week later nothing. Canceled the order through their ticket system and it was egnored for weeks. Can't connect them as they say having no one to directly contact makes it "cheaper" which means that they can get away with not sending orders and keeping your money. I paid through PayPal so got a refund eventually, they even egnored PayPal when they contacted them so it tells you how illegitimate they are. If your going to use them definitely use PayPal as you're going to struggle getting your money back on debit card. Stay away from them.

7 de junio de 2020
Opinión espontánea
Logotipo de Zadeel

Respuesta de Zadeel

Apologies for the poor service.

We were starting up our business in a very tough time during covid, and our service wasn't good enough.

We've since made a lot of changes and are giving store credit, we'll find your order and give you store credit to try us out again.

apologies!

Valorada con 1 estrellas sobre 5

My item never even got processed

My item never even got processed, no contact, had to dispute through paypal and finally got a refund. Steer clear, but if you do choose to order always use PayPal!

8 de mayo de 2020
Opinión espontánea
Logotipo de Zadeel

Respuesta de Zadeel

Apologies for the poor service.

We were starting up our business in a very tough time during covid, and our service wasn't good enough.

We've since made a lot of changes and are giving store credit, we'll find your order and give you store credit to try us out again.

apologies!

Valorada con 1 estrellas sobre 5

SCAM ***BEWARE A WASTE OF TIME…

SCAM ***BEWARE A WASTE OF TIME *************TOOK MY MONEY NEVER SENT ITEMS *********.IGNORED MESSAGES TO CUSTOMER SERVICES. THANKFULLY PAID WITH PAYPAL & GOT COMPANY DETAILS AS UNDER OTHER COMPANY NAME " HEARTHIJAB" RANG MOBILE BUT KEPT REJECTING AND IGNORED ALL MESSAGES, TEXTS OR RAISED TICKETS THAT THEY ADVISED TO DO BUT COMPLETELY IGNORED UNDER BOTH COMPANIES WEBSITES SO EVENTUALLY HAD TO RAISE CASE WITH PAYPAL & WAIT A MONTH WHILE THEY TRIED TO CONTACT SELLER BUT AS NO REPLIES EITHER EVENTUALLY FULLY REFUNDED ME. NEVER BEEN SO FRUSTRATED BY A COMPANY BEFORE ------- SHOULD BE BANNED FROM EVER TRADING AS A ABSOLUTELY TERRIBLE COMPANY. KEEPS YOUR MONEY AND UP TO YOU TO FIND AWAY TO GET A REFUND. DISGRACE

4 de mayo de 2020
Opinión espontánea
Logotipo de Zadeel

Respuesta de Zadeel

Apologies for the poor service.

We were starting up our business in a very tough time during covid, and our service wasn't good enough.

We've since made a lot of changes and are giving store credit, we'll find your order and give you store credit to try us out again.

apologies!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más