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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I spent weeks trying to find the best order management software and finally found Zenstores. It has all of the features I needed for my business' and by far the best value for money. Selling across... Ver más

Valorada con 5 estrellas sobre 5

Using Zenstores to manage our multi-channel dispatch was the best move we made. It takes a matter of minutes to print invoices, create labels and mark hundreds of orders shipped across eBay, Amazon an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been working with Zenstores since the beginning, always helpful, someone always gets back to us quickly with explanations and suggestions, also open to suggestions themselves. Any tiny issues... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We've been using Zenstores Despatch since we launched 8 months ago and we are absolutely happy with the service. The interface is simple and very easy to use and finding your way round is not a hassle... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de soluciones para eCommerce

Escrito por la empresa

UK's #1 Shipping Software For Growing Businesses Zenstores helps thousands of businesses confidently handle order volumes with lightning fast fulfilment flows designed for ecommerce brands. Whether your priority is improving operations, saving money on postage, or winning more customers – Zenstores is the platform to take your business to the next level. Seamless syncing: Connect orders from everywhere you sell into one simple platform Faster fulfilment: Speed up dispatch with automations for picking, packing & shipping Carrier choice: Ship with trusted carriers like Royal Mail, FedEx, InPost & many more Flexible delivery: Offer customers 24/7 collection with locker shipping options Smart checkout: Boost conversion with accurate, dynamic delivery date estimates Error-free packing: Minimise mistakes with beautifully simple pick & pack docs Exclusive savings: Drive down postage costs with discounted rates


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

82 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(82)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic app

Fantastic app. There have been a few sticking points along the way, but whenever I’ve spoken to the team, they’ve been quick to help and work on improving the experience and changing anything i ask.

I’d definitely recommend it. A special thanks to Harry, who has been my main point of contact from the beginning, nearly 12 months ago. He’s been helpful throughout and has made the whole process much easier.

1 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We've been using ZenStores for years and they're great!

We've been using ZenStores for years. Their customer service is old school - and I mean that in a good way. They actually respond to us customers, emails always get answered and phone calls if necessary. Big thanks to Harry, Jack, Alex, Nikolai and Michael who have supported us over the years.

21 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Interface and Customer Service

The interface is fairly intuitive, even for someone who had no prior experience with the format.
Everything was self explanatory and can be figured out by anyone who is base-level competent with a computer.
The customer service from these guys is nothing short of fantastic, especially in the Live Chat and first line support.
From personal experience, any issues I've had have been fixed with incredible urgency, even so much as to continue to attempt to fix the problem after my working hours. (Finding messages from early hours in the morning, knowing that my issue hasn't been forgotten about just because I'm not at my desk is amazing).
Any customer service member I've spoken to have messaged me as if they were actually invested in the issues, not just typing from a script, and that adds a personal touch that truly makes me feel like I'm being listened to.
An especially big thank you to Nikolai, who helped with a huge issue we were having with importing orders a few months ago.
And to Jack, from the marketing team, who seemed genuinely invested in what I had to say about Zenstores, and how, personally, I could see it being improved.

Keep up the great work!

2 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service

I highly commend Zen stores for its exceptional customer service, characterized by prompt responses and swift resolution of any concerns. The platform proves to be highly efficient in managing our shipping operations, catering to the needs of small businesses through its free basic plan and remarkable scalability.

23 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service is truly exceptional

Zenstores' customer service is truly exceptional. I've been using Zenstores for many years, and this is the first time I had a question after the system upgrade. I contacted the them and the team member who assisted me was knowledgeable, helpful and patient. They take the time to listen to me and understand my problem, and find a solution that meets my needs in time. I would highly recommend Zenstores to anyone looking for a reliable and supportive partner in their business endeavors.
Vicky

5 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to use platform

Easy to use platform. Had an issue with admin recently because of an ebay update, but sorted overnight by the programmers. superb. Paul @ British Spares Land Rover Specialists.

5 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I highly recommend Zenstores

Our company has used Zenstores for the past ten years. It's a quick and easy way to generate postal labels for Royal Mail.

It integrates with our e-commerce store and Royal Mail account, saving us time and money.

When help is needed, the support time is quick to respond. I wouldn't hesitate to recommend them.

26 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great support team!

Zenstores has made consolidating and managing orders from multiple sales platforms easy! When I needed help with an issue, Tom responded immediately and had the problem resolved within a very short space of time. The team at Zenstores are always quick to reply, and get things done efficiently which is much appreciated. Great support and friendly team.

6 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10 customer service!!

10/10 on customer service! Harry has been brilliant with getting things resolved quickly, highly recommend Zenstores to anyone looking for an efficient shipping platform with great support on hand :D

31 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Zenstores Dream Team

Zenstores have a fabulous team in place who are always current, upto date and ahead of the curve with new up and coming business needs. They are always developing and improving, moving with the times. They are super quick to respond if you need help and the website has never let us down. It is invaluable to have this service that can be relied on so completely.

25 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional software with customer service to match

I spent weeks trying to find the best order management software and finally found Zenstores. It has all of the features I needed for my business' and by far the best value for money. Selling across various sales channels including Amazon, Etsy, Ebay and Shopify this software makes creating labels effortless. If you happen to have any questions it's as simple as giving them a call or reaching out through online chat and nothing is ever too much trouble. I have never known customer service quite like it.

Jordan
- The Crafty Bonobo

18 de octubre de 2021
Opinión espontánea

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