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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I spent weeks trying to find the best order management software and finally found Zenstores. It has all of the features I needed for my business' and by far the best value for money. Selling across... Ver más

Valorada con 5 estrellas sobre 5

Using Zenstores to manage our multi-channel dispatch was the best move we made. It takes a matter of minutes to print invoices, create labels and mark hundreds of orders shipped across eBay, Amazon an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been working with Zenstores since the beginning, always helpful, someone always gets back to us quickly with explanations and suggestions, also open to suggestions themselves. Any tiny issues... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We've been using Zenstores Despatch since we launched 8 months ago and we are absolutely happy with the service. The interface is simple and very easy to use and finding your way round is not a hassle... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de soluciones para eCommerce

Escrito por la empresa

UK's #1 Shipping Software For Growing Businesses Zenstores helps thousands of businesses confidently handle order volumes with lightning fast fulfilment flows designed for ecommerce brands. Whether your priority is improving operations, saving money on postage, or winning more customers – Zenstores is the platform to take your business to the next level. Seamless syncing: Connect orders from everywhere you sell into one simple platform Faster fulfilment: Speed up dispatch with automations for picking, packing & shipping Carrier choice: Ship with trusted carriers like Royal Mail, FedEx, InPost & many more Flexible delivery: Offer customers 24/7 collection with locker shipping options Smart checkout: Boost conversion with accurate, dynamic delivery date estimates Error-free packing: Minimise mistakes with beautifully simple pick & pack docs Exclusive savings: Drive down postage costs with discounted rates


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

82 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(82)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

No issues a year on

Simple, efficient and easy to use system.

Have used it with multiple ecommerce platforms integrated for a year without any issues or complications.

The only downside is that it lacks automation and 'memory' which if implemented, will make it an industry leading platform in my opinion.

Support is useful, knowledgable and always at hand to help you with anything, whenever you need it.

15 de marzo de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

It's good but not great

It's good but not great, There are many things that are missing for me
* Doesn't show gift wrap purchase for marketplaces like Etsy, Amazon.
*doesn't show customer notes from Shopify
* When using Parcel2Go, I have to enter all customs information like VAT EORI numbers manually

6 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Esperienza super

Esperienza super! Personale gentile e disponibile, prezzi decisamente più economici di tanti altri siti simili e consegna velocissima.

26 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

My business has been using zenstores…

My business has been using zenstores for three years and it has transformed, simplified and streamlined our online distribution beyond belief. i would recommend zenstores to anyone.
Ian Ackroyd
Director
the temperance spirit company Ltd
teetotal drinks

10 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just Amazing

We have been using Zenstore for many years. Yes, we have tried many other systems, but nothing out there even comes close to Zenstore.

Zenstore is so easy to use, setup is simple. However, if you need help, their support is beyond Amazing. A speedy and accommodating support team that work hard to resolve any issues, even when it is not a Zenstore issue. I have never know any problems over the year that would prevent label printing: a very reliable system and support.

I can honestly only say they are AMAZING.

30 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

perfect

perfect, this save my time. also i am happy with the service from zenstores.

12 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best order fulfilment software in…

The best order fulfilment software in the UK. Strongly recommended for small business, saves you a lot of time. Easy integration with eBay, Amazon, Shopify and others. The Zenstores team customer support is second to none, they are fast, reliable and their plans are quite cheap if you compare to similar software providers.

4 de marzo de 2020
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

Thank you for this fantastic review, Mantas! I'm glad to hear that Zenstores has helped your business to grow. We pride ourselves on providing excellent customer support so it's great to see you reference this, and I have passed on your kind words to the team.

Cheers,
Alex

Valorada con 5 estrellas sobre 5

Excellent software

Excellent software, filters are nice and easy to use and lots of time each week is saved.

Although it can look complicated at the start after a few days you soon get the hang of it and improvements are being made all the time.

Top support too.

13 de diciembre de 2019
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

Thanks for this review, Chris. I appreciate you taking the time out.

Have passed on your message about our customer support too, glad they've helped you to get to grips with Zenstores and you're seeing the benefits for your business.

Cheers,
Alex

Valorada con 5 estrellas sobre 5

Helpful

Very helpful team !

20 de noviembre de 2019
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

Thanks Andrej!

Valorada con 5 estrellas sobre 5

90 Minutes a Day saved, thanks Zenstores

After shopping around and trying to find the ideal solution, I came across Zenstores!!! Wow!!! I am saving at least 90 minutes per day, also saving money the way they combine orders which I do not always notice.
Support is second to none and zero downtime.

Cannot recommend Zenstores enough.

19 de noviembre de 2019
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

Amazing - from all the team here, thank you for your fantastic review!

Valorada con 5 estrellas sobre 5

Ive been using Zenstores for the past 3…

Ive been using Zenstores for the past 3 years and i can honestly say they are the best company i have had the pleaure of dealing with.
When i need help i call them and within 2-3 rings they are there on the line and they are always extremelly helpful and polite especially Harry and Michael. Also Zenstores is getting better every week they are always working on new features and improving the software.it saves me around 10hrs per week and it only costs me £30 per month, when i was with Channelgrabber the same plan was over £100, very very happy customer, thanks to the team at Zenstores

15 de noviembre de 2019
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

Thank you for this fantastic review! We really appreciate your feedback and I will pass on your kind words about Harry and Michael on!

Valorada con 1 estrellas sobre 5

Was great. Not so great now. Update. Its got worse

Was great, And this is really disappointing. Has become slow and glitchy. Support couldn't resolve issue. I have to look for an alternative as i cannot have my dispatches missed with silly issues.

Update. More glitches. I have not bothered with support this time. I have to abandon this product for a properly functioning one.

Another update. Planned maintenance taking place during normal uk business hours. Very poor decision.

29 de octubre de 2019
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

Hi Robb

Thank you for providing your review, we are always eager to hear from our customers even if as the case is here, it isn’t the sort of feedback we’d like to read. As a team, we are always trying to learn and improve our platform so I appreciate you taking the time out.

Be assured that we would very much like to get you back to enjoying the Zenstores platform as much as you state in your previous 5-star review, and I hope that in the coming days we can work with you to achieve this.

Thanks

Alex

Valorada con 5 estrellas sobre 5

After 2 years use...

We have used the Zenstores software integrated into our website for a couple of years now and it is amazing. Works seamlessly, Fast and efficient. On a couple of occasions when I have had issues, they have been dealt with it fast and put in place whats needed. They are also great at taking feedback to implement changes that would help our store.

This software has easily saved us over 2 hours per day with its integration to Royal Mail and the bulk mailing options. Also has saved alot of time with customer service issues with everything needed in one place. I would highly recommend using this with a shopify store.

10 de agosto de 2018
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

Cheers Tom, we really appreciate you taking the time to write this review!

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