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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I spent weeks trying to find the best order management software and finally found Zenstores. It has all of the features I needed for my business' and by far the best value for money. Selling across... Ver más

Valorada con 5 estrellas sobre 5

Using Zenstores to manage our multi-channel dispatch was the best move we made. It takes a matter of minutes to print invoices, create labels and mark hundreds of orders shipped across eBay, Amazon an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been working with Zenstores since the beginning, always helpful, someone always gets back to us quickly with explanations and suggestions, also open to suggestions themselves. Any tiny issues... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We've been using Zenstores Despatch since we launched 8 months ago and we are absolutely happy with the service. The interface is simple and very easy to use and finding your way round is not a hassle... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de soluciones para eCommerce

Escrito por la empresa

UK's #1 Shipping Software For Growing Businesses Zenstores helps thousands of businesses confidently handle order volumes with lightning fast fulfilment flows designed for ecommerce brands. Whether your priority is improving operations, saving money on postage, or winning more customers – Zenstores is the platform to take your business to the next level. Seamless syncing: Connect orders from everywhere you sell into one simple platform Faster fulfilment: Speed up dispatch with automations for picking, packing & shipping Carrier choice: Ship with trusted carriers like Royal Mail, FedEx, InPost & many more Flexible delivery: Offer customers 24/7 collection with locker shipping options Smart checkout: Boost conversion with accurate, dynamic delivery date estimates Error-free packing: Minimise mistakes with beautifully simple pick & pack docs Exclusive savings: Drive down postage costs with discounted rates


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

82 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(82)

3 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great software

Great software, so easy to use and price very competitive.

26 de julio de 2018
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

Thanks Tom! Easy to use, powerful technology, is the mark we're always trying to hit with Zenstores so I'm glad you think we're achieving this.

Valorada con 3 estrellas sobre 5

It is not as great as advertised...

It is not so fast at the moment, if you cannot map parcel sizes and weights and need to fill them manually on each order, what is the point of paying 25£ a month for the functionality which is just gathering all in one place but does not help to process the shipping in a bulk, like on ShipStation - they have mappings and this is a great thing, saves you lot of time filling the parcel dimensions or weights. I would not even go on a trial 100 shippments as it is totally useless for me without mapping possibilities.
as a quick example It is faster to export CSV and import to Parcel2Go to get orders shipped in few minutes.

25 de julio de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

This solution deserves more than 5…

This solution deserves more than 5 stars

I have worked on a multitude of order management systems over the last 15 years and there are numerous businesses which offer expensive and useless overpriced solutions. Zenstores is not one of them it is a real gem. Anyone who has anything negative to say about this business should try the other convoluted dis-functional and over priced solutions. I wish I could name them all .

We are Web Developers and I can safely say this is an extremely well thought out solution brilliantly designed, functional and extremely well priced. An absolute essential for any one who has a Magento store or who sells on multi platforms.

Fact: Zenstores is the best order management platform out there by a mile. There are other solutions out there no where near as good charging up to 50 times more.

My only criticism is that they do not integrate with a large number of carriers.

3 de marzo de 2018
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

You've certainly made our day with this review! Thanks for taking the time John.

Valorada con 5 estrellas sobre 5

Great Value Easy to Use

Zenstores is a great time saving piece of software. Seamless integration with our selling channels and our carriers too. It saves us a lot of time every day and we would receommend it to any ecommerce company that uses the channels and carriers that they support. Cheers guys, Steve, yourpricefurniture dot com

6 de febrero de 2018
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

Thanks, Steve! We really appreciate you taking the time out to leave us a review and it's great to hear that Zenstores is saving you and your business valuable time!

Valorada con 5 estrellas sobre 5

Zenstores is a great tool for any …

Zenstores is a great tool for any online business, it is very easy to use, and you can print all your orders quick and easy. The guys are really helpful if you have any questions or for us they helped make a custom label.
Would definitely recommend.

21 de diciembre de 2017
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

Cheers Grahame! Very much appreciate you taking the time out to leave a review! Great to hear our team has gone the extra mile to make Zenstores work best for your business.

Valorada con 5 estrellas sobre 5

Great app

Great app, great value for money & great customer service.

This app saves us a lot of time & money :)

3 de octubre de 2017
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

Thanks Dean! We really appreciate you taking the time out to leave your review and it's great to hear that Zenstores is helping your business.

Valorada con 5 estrellas sobre 5

superb

superb - simple to set up and saves me loads of time

13 de agosto de 2017
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

Thanks Gary! It's great to hear that Zenstores is helping your business.

Valorada con 5 estrellas sobre 5

Has helped my business no end

Has helped my business no end . I have a life back again what used to take me hours now takes minutes . Only fault , Why didn't they bring it out years ago ! :)

13 de agosto de 2017
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

Thanks Robert for your fantastic review - very much appreciated!

Valorada con 5 estrellas sobre 5

Excellent system for e-commerce …

Excellent system for e-commerce businesses with very good support. Pricing structure represents good value for money. Zenstores has saved our business time and money, and has made us more efficient. We would recommend their system without hesitation.

11 de agosto de 2017
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

Thanks so much for taking the time out to leave this review! It's always great to hear that Zenstores is saving businesses time and money.

Valorada con 5 estrellas sobre 5

Its a great product to control your …

Its a great product to control your post to your customers.

We use it every day and frankly its saved us hours!

Couple of small issues we would like, to be able to automatically download our postage including weights, which it does not do yet...

And control our inventory across all our channels which at the moment they do not offer. But that is all.

11 de agosto de 2017
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

Hi Richard, thanks for taking the time to share your experience, it's great to hear that Zenstores is helping your business. Will pass on your suggestion for how we can improve Zenstores too!

Valorada con 5 estrellas sobre 5

By the far the best multi channel …

By the far the best multi channel shipping software i have used. Its simple, easy to navigate and comes with some great sales tools as well.

11 de agosto de 2017
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

Hi Sarah, thanks for the great review! We're glad Zenstores is delivering for your business.

Valorada con 5 estrellas sobre 5

ZENSTORES IS THE BEST 5*****

ZENSTORES IS THE BEST 5*****
Used a few different sites that offer this service, but this one is by far the best.
Easy to configure and easy to use
5********************************

11 de agosto de 2017
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

Thanks, Simon – it's great to hear Zenstores is delivering for your business!

Valorada con 5 estrellas sobre 5

ESSENTIAL...

I've been using Zenstores for about a year now as I sell on 4 sales channels, etsy, ebay and 2 woocommerce websites. Zenstores combines all four channels so I can manage my orders more efficiently.

Time is the most valuable thing when you are running a business and I would honestly guess it saves me around 20 hours a week!

An essential for me, I'm so glad to have found it when I did. Customer service is also brilliant. I've had 3 system issues since using the service but this was fixed within 2 hours.

If you are running a store with multiple sales channels, I couldn't recommend this highly enough. There are more competitors offering similar services which do seem to have more advanced options, however they are VERY expensive. If you need a stripped down simple system to manage orders, this would be the way to go.

11 de agosto de 2017
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

Thanks for your review Jake – it's great to hear that Zenstores is saving you so much time. Will pass on your message about customer service to Harry @ customer support too. If you ever have any ideas for how we can make Zenstores even better let us know!

Valorada con 5 estrellas sobre 5

I Started using Zenstores just over a …

I Started using Zenstores just over a year ago and I can honestly say it was one of the best business decisions I have made. Prior to using ZS I was struggling with manually creating Royal Mail labels pulling order in from my own website, eBay and Amazon. At the time I was spending a couple of hours a day simply creating the labels.

ZS was an over night success, it literally saved me 2 hours a day, which meant I had time to concentrate on actually pushing my business forward. I have gone from around 20-30 sales a day before ZS to up to 100 sales a day and I am still growing.

ZS allows me to connect to multiple sales channels and link to all of the major service providers.

They have excellent customer service and are approachable with idea that can help mine and others businesses.

If you are looking for away to streamline your e-commerce business then ZS is most definitely worth a look. It will link all of your platforms, give you access to couriers and Royal Mail, automate your invoicing and give you insights into how well your business is doing.

I am adding this next paragraph as I spotted below the comments from unhappy people re the ZS pricing. I am not really sure why they are not happy. It is clearly stated what you will need to pay and the pricing is banded into sales volumes. If you exceed the band you are in this is proof you are growing as a business and that is a good thing. I go back to my point about how much time ZS saves me, it is definitely worth paying for.

11 de agosto de 2017
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

WOW! Thanks, Daniel - this is a fantastic review, it's excellent to hear Zenstores is delivering for you and if you ever have any ideas for how we can make it even better let us know!

Valorada con 5 estrellas sobre 5

Saves hours of work a week

Saves hours of work a week, couldn't be happier!

11 de agosto de 2017
Opinión espontánea
Logotipo de Zenstores

Respuesta de Zenstores

Thanks, Alexey – it was great to read your success story. We all wish you all the best with your business!

Valorada con 1 estrellas sobre 5

Same As Dave On Previous Message, Program Is Made To Use More Of Your Credit. It Will Cost You More

We had the same problem as Dave who left an opinion earlier. We were working away normally when our credit for the month came to an end prematurely. We was on 3384 shipments for the month but according to the program we had used 6000 which was a joke. Speaking to Harry we were told to move up to the next price bracket even though we had not used the allocated amount for orders. Started the conversation with Harry at 2.30 in the afternoon about the problem, got a couple of conversations out of him until 17.30 and the disapeared, obviously gone home for the weekend and were were left with just over twenty orders to finish and to sort out uploads over the weekend for other shipments. So not exactly fantastic customer service. We were later told that dispatching an order and then producing a shipment label later was in fact two orders so that's how you use double the amount. The problem is when they advertise the program everything is advertised around shipments, not how many times you click an order which can be very confusing and expensive. We then moved up to the yearly program only then to find it is the same rules with the same amount each month and not accumulated over a year. We were also left high and dry with our orders so were had to revert back to our old system of producing labels.
I must admit the program is very good, but the wording on what you are paying for is very inaccurate so works out expensive. It states that it is per shipment and that's what it should priced around. So in the end not a good experience that we were left high and dry when it wasn't our problem in the first place as we signed up for 6000 shipments and did not get a chance to use them before were were told to spend more money.

30 de julio de 2017
Opinión espontánea

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