Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Look fantastic sent my parcel out yesterday using zipped new company never heard of them they've been very helpful updating me. After minor hiccups they were able to deliver my parcel today evening. I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I contacted Zippd as they were due to deliver my lookfantastic parcel. Lookfantastic had changed the delivery schedule after payment was made and there was no way of me receiving my parcel in a timel... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Delivery driver stole parcel, deliberately and blatantly looked at my house went 3 doors down took photo on floor and took parcel back to his car, of course I have all this in 4k cctv, police informed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From booking my collection to the end at delivery it was flawless, I did have a query mid way through however I contacted the operations team and they dealt with it accordingly. The driver was so poli... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de logística

Escrito por la empresa

Zippd is a technology-powered logistics platform built to make deliveries faster, smarter and more reliable for all our users. For our drivers and fleet partners, it means access to consistent work and the tools to manage your deliveries with ease, for FREE! Our mobile app is designed to make your day on the road more efficient, so you can focus on what you do best. Payments in 7 days, no subscription, accept and manage jobs on the go. For our business customers, that means instant access to expanded fleet capacity and end-to-end logistics capabilities, without the overhead and inflexibility. Through our management dashboard, you can book, track and review all your deliveries in one place, giving you the visibility and control to scale your logistics operation on demand. Real-time tracking, intelligent route optimisation, book asap or scheduled same-day courier movements, or work with us to develop an integrated logistics strategy. Your experience matters to us. Whether you're a business customer or you deliver with us every day, we'd love to hear from you.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

269 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 75% de las opiniones negativas

Suele responder en menos de 1 semana

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4,1

Todas las opiniones

(269)

8 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Delivery App provide a great service!

Delivery App provide a great service! Online platform is super easy to use with the best feature being the online tracking of their drivers. The client services/operations teams are amazing always keep us updated and call us if they are facing any issues. I would highly recommend Delivery App!

1 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect

Perfect. Arrived on time and delivered without fuss. Would happily use this service again.

8 de agosto de 2024
Valorada con 5 estrellas sobre 5

Best courier service I have used

Best courier service I have used, so easy to book online and never had a problem with a booking or a driver turning up. The staff are honest when there could be delays which gives everyone the best chance of keeping our customers satisfied, an all round great business to deal with.

22 de agosto de 2024
Opinión espontánea
Logotipo de Zippd

Respuesta de Zippd

Thank you for your amazing review! We're thrilled to hear that DeliveryApp has exceeded your expectations and that you've found our service to be reliable and easy to use. Our team is committed to providing exceptional customer service, and we're delighted that you've had such a positive experience. Thank you again for choosing DeliveryApp!

Valorada con 5 estrellas sobre 5

Great service

Great service, extremely user friendly. Spoken to Gemma a number of times, professional and helpful always.

21 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Great service from start to finish, well communicated from driver allocation to the end of shift. From Director to the Operation desk.
Would highly recommend

Direct Express Logistics
Cardiff

21 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The delivery app are an excellent…

The delivery app are an excellent company, you pay for what you get and if you want a good service this is the company to go to, i have had to liase with their ops teams a few times to see what's going on, but they have always had the answers and get the job done, it's been a pleasure using them and we will continue to do so

22 de agosto de 2024
Opinión espontánea
Logotipo de Zippd

Respuesta de Zippd

We're delighted to hear that you've had such a positive experience with DeliveryApp. Thank you for your kind words about our operations team. We're committed to providing excellent customer support and ensuring that your deliveries are handled efficiently. We look forward to continuing to serve you in the future!
Kind regards, The DeliveryApp Team

Valorada con 5 estrellas sobre 5

DeliveryApp is very intuitive and easy…

DeliveryApp is very intuitive and easy to use. Reporting and tracking is incredibly useful for those looking to offer an excellent customer service.

22 de agosto de 2024
Opinión espontánea
Logotipo de Zippd

Respuesta de Zippd

Thank you for taking the time to write a review and for recognizing the value of our reporting and tracking features. We're committed to providing the tools you need to succeed in delighting your customers.
All the best,
The DeliveryApp Team

Valorada con 5 estrellas sobre 5

Caring company

I couldn't pay with my phone somehow and customer care helped me resolve all of it and still called later. The driver was prompt and helpful. I've recommended them to all my friends

8 de septiembre de 2023
Opinión espontánea
Logotipo de Zippd

Respuesta de Zippd

We pride ourselves on offering the best service to our customers. Thank you for taking the time to leave us this kind review and for your recommendations!
Kind regards,
The DeliveryApp Team

Valorada con 5 estrellas sobre 5

Excellent service from Ollie when I…

Excellent service from Ollie when I needed an urgent collection and delivery to site, all went according to plan.

4 de junio de 2024
Opinión espontánea
Logotipo de Zippd

Respuesta de Zippd

Thank you so much for leaving us a review. Ollie is a star and glad you are getting a great service. Thanks for taking the time to leave us a review.
Kind regards,
The DeliveryApp Team

Valorada con 5 estrellas sobre 5

The best people in the business - without a doubt!

DeliveryApp offers a service that is not only super difficult to come by, but even more difficult to pull off well - which they do! On multiple occasions I've needed to send items for work very last minute, and DeliveryApp was there to support me. They were both super fast and super communicative, even calling me to see if I was happy with the service on both times I've used it. This awesome group of people are the best in the biz, without a doubt.

25 de junio de 2024
Opinión espontánea
Logotipo de Zippd

Respuesta de Zippd

We’re thrilled to hear you’ve had such a positive experience using DeliveryApp. Our team works hard to make sure your experience is as smooth as possible, even in last-minute situations. We’re happy to hear that our communication and support have exceeded expectations! Thanks for being such a great customer - we really appreciate it!
All the best, The DeliveryApp Team

Valorada con 5 estrellas sobre 5

5 stars

Great service. The delivery arrived on time. Really simple to book through the app and competitive prices.

14 de agosto de 2024
Valorada con 5 estrellas sobre 5

EASY TO USE APP

Booking a delivery or just using the App to obtain a cost for a delivery is really easy. All you need is a collection and delivery postcode and then you just select the type and size of vehicle to obtain a cost. the costs are very competitive and the drivers are always punctual. we have never had an issue whilst using Delivery App and i wouldn't hesitate to recommend them

21 de agosto de 2024
Opinión espontánea
Logotipo de Zippd

Respuesta de Zippd

We're delighted to hear that you've found our booking process and pricing so easy to use. Our goal is to make it as simple as possible for you to get a quote and book a delivery. Thank you for your recommendation - we appreciate your support! All the best, The DeliveryApp Team

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