Look fantastic sent my parcel out yesterday using zipped new company never heard of them they've been very helpful updating me. After minor hiccups they were able to deliver my parcel today evening. I... Ver más
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Consulta las opiniones de los clientes
I contacted Zippd as they were due to deliver my lookfantastic parcel. Lookfantastic had changed the delivery schedule after payment was made and there was no way of me receiving my parcel in a timel... Ver más
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Delivery driver stole parcel, deliberately and blatantly looked at my house went 3 doors down took photo on floor and took parcel back to his car, of course I have all this in 4k cctv, police informed... Ver más
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From booking my collection to the end at delivery it was flawless, I did have a query mid way through however I contacted the operations team and they dealt with it accordingly. The driver was so poli... Ver más
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Información sobre la empresa
Escrito por la empresa
Zippd is a technology-powered logistics platform built to make deliveries faster, smarter and more reliable for all our users. For our drivers and fleet partners, it means access to consistent work and the tools to manage your deliveries with ease, for FREE! Our mobile app is designed to make your day on the road more efficient, so you can focus on what you do best. Payments in 7 days, no subscription, accept and manage jobs on the go. For our business customers, that means instant access to expanded fleet capacity and end-to-end logistics capabilities, without the overhead and inflexibility. Through our management dashboard, you can book, track and review all your deliveries in one place, giving you the visibility and control to scale your logistics operation on demand. Real-time tracking, intelligent route optimisation, book asap or scheduled same-day courier movements, or work with us to develop an integrated logistics strategy. Your experience matters to us. Whether you're a business customer or you deliver with us every day, we'd love to hear from you.
Información de contacto
Zippd, ABC Buildings, Quay Street, M3 4AE, Manchester, Reino Unido
- 0161 527 2535
- support@zippd.com
- zippd.com
4,1
Muy bueno
269 opiniones
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Ha contestado el 75% de las opiniones negativas
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We have tried to use the App twice now…
We have tried to use the App twice now and both times at the last minute the driver has cancelled prior to arriving, leaving us with no way of getting our delivery completed in time. We are in Kent, so i am thinking this app may work well in London and large cities/towns.
21 de junio de 2023
Opinión espontánea
Respuesta de Zippd
We are sorry to hear of your experience with DeliveryApp and upon investigation can see that we did indeed have a driver drop the job an hour before pickup and so our operations team made contact in order to notify you and keep you updated as we sourced a replacement. We understand that due to the importance of your delivery you chose to cancel the job and source your own alternative. Ordinarily bookings dropped with an hours notice are quickly replaced by our live operations team but we understand the decision to cancel and look elsewhere. One of our team will call you in order to better understand your specific business requirements and give some statistical confidence to the driver resource that exists in your area.
Kind Regards,
The Trust Pilot Team
Driver failed to complete route
Driver failed to complete route
Further Booking Failed to show with little to No communication
31 de mayo de 2023
Keep sending me mails about some…
Keep sending me mails about some transaction I never signed up to. It's like they don't verify email addresses when someone signs up.
8 de mayo de 2023
Respuesta de Zippd
Thank you for reporting this issue to us. We have looked into this and identified a technical issue that we have now addressed. You shouldn’t receive any further emails, but do let us know should you need to discuss further at support@deliveryapp.com. We apologise for any inconvenience this may have caused.
Respuesta de Zippd
Hi,
Thanks for your review. It's great to know our customers find our booking form easy to use. We also aim to offer the best customer support. Have a great day.
The DeliveryApp team.
Great easy to use app
Great easy to use app, on time and back office communication support excellent
17 de abril de 2023
Respuesta de Zippd
Hi Simon
Thank you for taking the time to leave a review. We pride ourselves on excellent customer service support. Thank you for using DeliveryApp.
Kind regards,
The DeliveryApp Team
Amazing just overpriced
Amazing service , amazing people etc just a bit overpriced. I personally paid £112 when roughly I wanted to pay £80! But service is amazing.
13 de abril de 2023
Respuesta de Zippd
Dear Chloe,
Thank you for taking the time to leave a review on Trustpilot. We greatly appreciate your feedback and are thrilled to hear that you found our service amazing.
We understand that pricing is an important consideration for our customers, and we strive to provide a service that offers both quality and value. We continually review our pricing to ensure that it reflects the value we provide and remains competitive in the market.
We would like to assure you that we are committed to delivering exceptional service and are always looking for ways to improve our offerings. If you have any further feedback or suggestions, we would be more than happy to hear them.
Thank you again for your support and for choosing our service.
The BEST delivery service ever!
I don’t normally write reviews but I am so impressed with the services DeliveryApp provided, I would recommend DeliveryApp to anyone who needs delivery services.
I used their same day delivery service and found DeliveryApp is punctual, fast, efficient, reliable, hassle free all with a very reasonable price!
I had a bit problem setting up the card details initially. The customer service team were very patient and helpful. They even gave me a credit so that I can make an urgent booking first.
Upon completion of the delivery, the proof of delivery were sent to my email way ahead of schedule!
Look no further. DeliveryApp is the BEST delivery service ever!
Rebecca 17.04.2023
17 de abril de 2023
Opinión espontánea
Respuesta de Zippd
Good afternoon Rebecca,
Thank you so much for your lovely feedback,
We pride ourselves on the service we provide to our customers and receiving feedback like yours, truly makes our day.
Have a fantastic day and thank you again,
Kind Regards,
Vicky
DeliveryApp Team
Amazing app
Amazing app. Love the notifications that come through at every step along the way
15 de marzo de 2023
Opinión espontánea
Respuesta de Zippd
Thankyou for taking the time to leave a review. We really appreciate the feedback and that you are enjoying our innovative technology!
Have a great day.
Kind Regards,
Vicky
DeliveryApp Team
Everything arrived on time
Everything arrived on time, Perfect service.
7 de abril de 2023
Opinión espontánea
Respuesta de Zippd
Good afternoon,
I want to take this opportunity to thank you for leaving such a lovely review, here at DeliveryApp our customer experience is so important.
Kind Regards,
Vicky
DeliveryApp Team
Great service!
First time using delivery app and found their service clear and easy to use with great communication. The driver was helpful and professional.
6 de abril de 2023
Opinión espontánea
Respuesta de Zippd
We thank you for taking the time to give us a 5* review, this is fantastic feedback and greatly appreciated.
Have a great day
Kind Regards
Vicky
DeliveryApp Team
Great app and service
Can only praise the guys at Deliveryapp. Been extremely smooth since we started using them to help deliver some goods.
Very easy app to use. Overall very happy with the service.
6 de abril de 2023
Opinión espontánea
Respuesta de Zippd
Good evening Matt,
Thank you so much for sharing your experience.
It's great to hear you are satisfied with the service you received from our team, we are so grateful for you taking the time to review our service.
Have a fantastic day,
Kind Regards,
Vicky
DeliveryApp
I was in a massively stressful…
I was in a massively stressful situation regarding an expensive parcel being delivered to the wrong address and the guys were super helpful. Found me a driver and got the parcel back with minimal stress. Top job I can’t recommend them enough.
8 de febrero de 2023
Opinión espontánea
Respuesta de Zippd
Good afternoon,
Thank you for taking the time to leave us this lovely review.
Here at DeliveryApp we put customer experience and
satisfaction as our priority so we are thrilled to hear that you were happy
with the service received.
Once again, thank you for your kind words and we hope to see
you again soon!
Kind Regards,
Vicky
DeliveryApp Team
Respuesta de Zippd
Good afternoon,
I'm so pleased you are happy with the service you have received. Thank you so much for your 5* review.
Many thanks
Vicky
DeliveryApp Team
Great experience
Great experience, everything arrived on time and was clear.
13 de abril de 2023
Opinión espontánea
Respuesta de Zippd
Thankyou for taking the time to leave a review. We really appreciate the feedback!
Have a great day.
Kind Regards,
Vicky
DeliveryApp Team
Lovely bunch to work with spot on always
3 de abril de 2023
Opinión espontánea
Respuesta de Zippd
It's great working with everyone on our platform - thanks for taking the time to leave a review.
DeliveryApp Team
Nick ( in his own time ) helped me log…
Nick ( in his own time ) helped me log back into the app, helped set up my next delivery and waited till it was all complete. Couldn’t of made it all an easier for me, if only other companies had people as helpful as Nick. Would recommend the delivery app to everyone.
2 de abril de 2023
Opinión espontánea
Respuesta de Zippd
Morning - great to read this feedback regarding Nick and that he supporting during your onboarding.
Thanks
DeliveryApp Team
We as a company have a good working relationship
We as a company have a good working relationship with DeliveryApp and as a regular user do not expeirence any problems with immediate requests for sameday collections, rates are competitive as well. The working app works well for any information regarding proof of deliveries..
5 de abril de 2023
Opinión espontánea
Respuesta de Zippd
Thank you for taking the time to leave us a review - we appreciate the feedback and always look to be competitive with our pricing. Have a great day.
DeliveryApp Team
I used DeliveryApp for a last minute
I used DeliveryApp for a last minute, emergency delivery. I dealt with Nick Foster who ensured a slick and smooth process throughout and successfully completed the delivery in a timely manner.
7 de febrero de 2023
Opinión espontánea
Respuesta de Zippd
We have set up to get a driver to collection by the hour to support for any urgent needs - Nick is a huge part of the team so we appreciate the comments.
Thanks
DeliveryApp Team
Very good
Very good. Always provide detailed delivery details. Payment is always made on time.
4 de abril de 2023
Opinión espontánea
Respuesta de Zippd
Here at DeliveryApp we pride ourselves on 7 working day payment as we believe the driver should receive what they have earnt as soon as possible.
Thanks
DeliveryApp Team!
Great Delivery company.
We have been working with delivery App and find them great to deal with.
Great communication skills.
Excellent if you need to change dates on the app.
Very easy to put your delivery's on the app.
Very competitive prices.
Overall great company.
4 de abril de 2023
Respuesta de Zippd
Thanks for the review, we aim to be a flexible and responsive in order to elevate and pressures.
Have a great day.
DeliveryApp Team
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