They were a little bit late but the delivery guy knows how to relate well and that's why am giving them 4 star.
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Consulta las opiniones de los clientes
So I’m giving 5star based on how fast and smooth the transaction was… they confirmed to me I’m getting original product with 2years warranty. So I’m waiting to confirm if within that two years they wi... Ver más
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I was looking for a specific product and Zit.ng offered that. And to crown it all, the staff were always willing and ready to receive and resolve questions/issues raised. It would be appreciated if... Ver más
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I just want to express my heartfelt thanks for the absolutely perfect and incredibly fast service. I’m deeply satisfied with how smooth and professional everything went. It was truly beyond my expect... Ver más
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Información sobre la empresa
Escrito por la empresa
Zit Online Shop: Home Appliances, Household items and more Explore a wide range of cheap, quality, top-notch and budget-friendly electronics and home appliances on Zit Electronics Online Mall. Our wide range of reliable and dependable products have been carefully selected for your shopping pleasures ranging from generators, home theatres, blenders, refrigerators and freezers and a host of other durable perfectly crafted products. We offer you cut-throat prices as never seen before in Nigeria with quality assurance in check, what more can you ask for as we are always and ever ready, 24 hours every day to listen to you. Zit Electronics Online Store is proudly Nigeria’s number one online destination situated in the biggest electronic market in Africa. We pride ourselves with a 24-hour delivery service within Lagos State and less than 7 days nationwide. Our customer service representatives are always there to help you through any hassle even after ordering and delivering to you. We are a strong, reliable and consistent brand, and we’d do everything possible to make sure that your convenience and satisfaction remains our number one priority. We've also created a flexible payment plan for customers: also known as "Pay Small Small" or "Buy now, Pay later". Zit Electronics online Store features a wide range of durable, reliable, trustworthy, cheap and efficient home, office and outdoor products. We aim to bring to your doorstep dependable products with effective warranty services such as Hisense, Samsung, Sony, Nexus, Midea, Polystar, LG, Maxi, Skyrun, Qasa, Century, Firman, Elepaq, Honda, Haier and a host of other established products you can think of.
Información de contacto
Nigeria
- zit.ng
4,3
Excelente
82 opiniones
Ha contestado el 100% de las opiniones negativas
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La gente también ha visto
They were a little bit late but the…
They were a little bit late but the delivery guy knows how to relate well and that's why am giving them 4 star.
6 de abril de 2026
Opinión espontánea
Respuesta de zit.ng
Thank you for your honest feedback and for the 4-star rating! We sincerely apologize for the slight delay in your delivery and we're actively working to improve our delivery timelines. We're however really glad to hear that our delivery guy made the experience a pleasant one. We appreciate your patience and understanding, and we look forward to serving you even better next time!
Quick excellent service.
4 de abril de 2026
Respuesta de zit.ng
Thank you for your kind review. We’re glad to hear you were happy with our quick and excellent service. We truly appreciate your support and look forward to serving you again.
Easy Ordering
Ordering with the kind assistance of Ms. Lilian was great, many thanks
4 de abril de 2026
Respuesta de zit.ng
Thank you so much for your kind review. We’re delighted to hear that your ordering experience was smooth and that Ms. Lilian was able to assist you so well. We truly appreciate your support and look forward to serving you again.
They didn't use a good delivery…
They didn't use a good delivery service. The table i got got pilled by the side due to bad movement from the delivery
3 de abril de 2026
Respuesta de zit.ng
Thank you for your feedback, and we’re truly sorry your table arrived damaged due to the delivery. That’s not the experience we want for our customers. Our team will be reaching out to you directly to make this right as quickly as possible.
So I’m giving 5star based on how fast…
So I’m giving 5star based on how fast and smooth the transaction was… they confirmed to me I’m getting original product with 2years warranty. So I’m waiting to confirm if within that two years they will keep to their words. So for now I’m enjoying my Hisense HS3100 soundbar
3 de abril de 2026
Respuesta de zit.ng
Thank you so much for your kind review and for choosing us! We're thrilled to hear the transaction was fast and smooth — that's exactly the experience we aim to deliver every time. Rest assured, we stand fully behind the 2-year warranty on your Hisense HS3100 soundbar, and we'll be here whenever you need us. Enjoy the amazing sound quality, and don't hesitate to reach out if you ever have any questions or need support. We look forward to earning that continued 5-star trust!
Respuesta de zit.ng
Thank you!
Terrible experience
Terrible experience, next time state all the details on your app, don’t just collect money and put someone in a tight spot. I had to pay extra for shipping which was not within my budget
7 de marzo de 2026
Respuesta de zit.ng
We’re sorry to hear about your experience. For orders shipping to your location, delivery is handled through a haulage service and items are collected from their office rather than delivered to the door, as explained during the order process. We also provided a partial refund as a gesture of goodwill, but we’re sorry this did not meet your expectations. We appreciate your feedback and remain committed to improving our service.
This is a commendation/Feedback on the…
This is a commendation/Feedback on the items I just purchased from Zit.
Customer service( Chioma Lilian):
When I saw the items I wanted to get on online and had to contact the consumer service to inquire on the possibility of getting the other to where I am located. The quick response I got from her and how she guided me through the process of making payment was so impressive. Whenever my chat drops on the company WhatsApp line, she doesn't take time to respond and whenever I ask for something that she doesn't have an answer to, she will promise to find out and get back and before you know it, I have my answers.
This is what business needs to grow. You just need good dedication and proper customer relations. I commend the lady on this and I advise that she keeps it up.
Product:
I was thrown into confusion when I got the items because there was no manual on how to assemble them. However, it took me a lot of time to figure this out and I was able to assemble it. The only shortcoming is that, the marble for TV stand sheared into two when I was lifting it from the rack. It appears that the marble was weak for that to happen. Apart from that, I love the product and I give it a 5. It's worth the money.
I recommend two things
1. There should a pocket sized manual to help assemble things that one is getting form you
2. There should be more effort towards protecting items that you are shipping out from braking. Though I love the way you packaged them but let's pay more attention to that.
25 de febrero de 2026
Opinión espontánea
Respuesta de zit.ng
Hi,
Thank you so much for your detailed and thoughtful review. We truly appreciate you taking the time to share your experience.
We’re especially happy to hear your kind words about Chioma Lilian. Providing responsive and dedicated customer service is very important to us, and we’ll be sure to pass your commendation on to her.
We also appreciate your honest feedback regarding the assembly manual and the marble top. We sincerely apologize for the inconvenience this caused. Your suggestions about including a pocket-sized manual and improving protective packaging are well noted, and we’re already looking into ways to improve in those areas.
It means a lot to us that you love the product and find it worth the money. Thank you again for your support and recommendation — we look forward to serving you even better in the future.
— The Zit Team
Respuesta de zit.ng
Thank you for sharing your experience and for the 5-star review!
Respuesta de zit.ng
Thank you for sharing your experience!
The sell quality products
They sell quality products and deliver on time. I’ve bought all my appliances from them and never had issues with any of them. I recommend if you’re in search of quality appliances
7 de enero de 2026
Respuesta de zit.ng
Thank you so much for the 5-star review! ⭐️ We truly appreciate your trust in zit.ng and we’re glad to hear you’ve had a great experience with our products and timely delivery. Your recommendation means a lot to us, and we look forward to continuing to serve you with quality appliances every time.
I was a bit spetical but ordering and…
I was a bit spetical but ordering and delivery was done within 48hours, very reliable and trustworthy. I'd definitely be shopping from them again soon.
8 de enero de 2026
Respuesta de zit.ng
Thank you so much for your 5-star review! We're really glad to have cleared your scepticism! Your experience means a lot to us, and we look forward to serving you again soon!
Delivery was very fast and staffs were…
Delivery was very fast and staffs were really prompt and helpful with my queries.
8 de enero de 2026
Respuesta de zit.ng
Thank you so much for your 5-star review! We're really glad to have your feedback. Your experience means a lot to us, and we look forward to serving you again soon!
Respuesta de zit.ng
Thank you for your kind words and patronage.
I will review soon
I will give my review after trying to resolve an issue with Zit.
22 de diciembre de 2025
Opinión espontánea
Respuesta de zit.ng
Thank you for your feedback. We’re happy to help resolve any issue you may be experiencing.
Please reach out to us directly with any details, and we’ll do our best to assist you as quickly as possible.
We look forward to resolving this with you.
They were super supportive
They were super supportive. Great team they have there. With multiple assurances throughout the entire process, up to the point of delivery.
17 de diciembre de 2025
Opinión espontánea
Respuesta de zit.ng
Thank you for your well constructed feedback and for trusting us with your purchase. We look forward to serving you next time!
Excellent delivery
Very smooth, swift delivery, The delivery person was calm, patient and ready to assist
3 de diciembre de 2025
Respuesta de zit.ng
Thank you so much for your 5-star review! We're really glad to hear that your delivery was smooth and swift, and that our delivery partner was calm, patient, and helpful. Your experience means a lot to us, and we look forward to serving you again soon!
Respuesta de zit.ng
Kindly accept our sincere apologies. We deeply appreciate your feedback and would strive to do better even in the face of circumstances outside our control.
Thanks again.
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