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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

They were a little bit late but the delivery guy knows how to relate well and that's why am giving them 4 star.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So I’m giving 5star based on how fast and smooth the transaction was… they confirmed to me I’m getting original product with 2years warranty. So I’m waiting to confirm if within that two years they wi... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I was looking for a specific product and Zit.ng offered that. And to crown it all, the staff were always willing and ready to receive and resolve questions/issues raised. It would be appreciated if... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I just want to express my heartfelt thanks for the absolutely perfect and incredibly fast service. I’m deeply satisfied with how smooth and professional everything went. It was truly beyond my expect... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrónica

Escrito por la empresa

Zit Online Shop: Home Appliances, Household items and more Explore a wide range of cheap, quality, top-notch and budget-friendly electronics and home appliances on Zit Electronics Online Mall. Our wide range of reliable and dependable products have been carefully selected for your shopping pleasures ranging from generators, home theatres, blenders, refrigerators and freezers and a host of other durable perfectly crafted products. We offer you cut-throat prices as never seen before in Nigeria with quality assurance in check, what more can you ask for as we are always and ever ready, 24 hours every day to listen to you. Zit Electronics Online Store is proudly Nigeria’s number one online destination situated in the biggest electronic market in Africa. We pride ourselves with a 24-hour delivery service within Lagos State and less than 7 days nationwide. Our customer service representatives are always there to help you through any hassle even after ordering and delivering to you. We are a strong, reliable and consistent brand, and we’d do everything possible to make sure that your convenience and satisfaction remains our number one priority. We've also created a flexible payment plan for customers: also known as "Pay Small Small" or "Buy now, Pay later". Zit Electronics online Store features a wide range of durable, reliable, trustworthy, cheap and efficient home, office and outdoor products. We aim to bring to your doorstep dependable products with effective warranty services such as Hisense, Samsung, Sony, Nexus, Midea, Polystar, LG, Maxi, Skyrun, Qasa, Century, Firman, Elepaq, Honda, Haier and a host of other established products you can think of.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

82 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Good Products, But Delivery Process Needs Improvement

It takes a few extra days for the products to reach me after being handed over to the driver.
Additionally, Zit should improve communication with drivers to ensure reliable and timely deliveries without unnecessary delays.
I recommend that the company improve communication with customers, especially when delivering outside Lagos, to confirm addresses if needed.
That said, the products are in good condition and work perfectly.

24 de febrero de 2025
Logotipo de zit.ng

Respuesta de zit.ng

Thank you for your feedback! We're glad you're happy with our products.

We apologize for the delivery delays and communication issues. We're already working to improve:
Faster handovers to drivers
Better delivery updates, especially outside Lagos

We appreciate your patience and will do better next time.

Valorada con 5 estrellas sobre 5

Fast delivery within one day and…

Fast delivery within one day and cheapest price .

4 de marzo de 2025
Logotipo de zit.ng

Respuesta de zit.ng

Thank you for taking the time to leave such a fantastic review! We’re delighted to hear that you were happy with both our fast delivery and competitive pricing. At Zit.ng, we aim to provide the best value and service to our customers, so your feedback is truly appreciated.

If there’s anything else we can assist you with or if you have any questions, feel free to reach out. We hope to serve you again soon! 😊

Valorada con 5 estrellas sobre 5

Prompt delivery

They delivered exactly 24hours as promised...still yet to use my product but I know it's going to be great! Keep dis energy up.

4 de marzo de 2025
Logotipo de zit.ng

Respuesta de zit.ng

Thank you so much for your kind words! We’re thrilled to hear that your order was delivered promptly and met your expectations. At Zit.ng, we strive to maintain this level of service and energy, so your feedback truly means a lot to us.

We hope you enjoy your product just as much as you’ve enjoyed the delivery experience! If you have any questions or need assistance, don’t hesitate to reach out. Thanks again for your support! 😊

Valorada con 5 estrellas sobre 5

Your services are extremely good

Your services are extremely good. My second experience of purchasing goods from you and delivered in good conditions.Quality wise perfect.
Thanks and more years to do the business with you.@Chris bravo
You are really a good sales persons.

3 de marzo de 2025
Logotipo de zit.ng

Respuesta de zit.ng

Thank you so much for your glowing review and for being a valued customer! We’re thrilled to hear that your second experience with us was just as positive as the first. Delivering quality products in excellent condition is always our priority, and we’re so glad that we’ve met your expectations.

Your kind words about our team and services truly mean the world to us. We’re committed to maintaining this standard and look forward to serving you for many more years to come! If there’s ever anything we can do to make your experience even better, don’t hesitate to let us know.

Thanks again for your support and encouragement—it’s customers like you who inspire us to keep doing what we do! 😊

Valorada con 5 estrellas sobre 5
Logotipo de zit.ng

Respuesta de zit.ng

Thank you so much for your kind words! We’re thrilled to hear that your experience with us was seamless—it’s exactly what we strive for at Zit.ng Your feedback means a lot to us, and we look forward to serving you again soon! 😊

Valorada con 5 estrellas sobre 5

Excellent delivery and good product

Excellent delivery and good product

5 de febrero de 2025
Logotipo de zit.ng

Respuesta de zit.ng

Thank you so much for your kind words! We’re thrilled to hear that your experience with us was seamless—it’s exactly what we strive for at Zit.ng Your feedback means a lot to us, and we look forward to serving you again soon! 😊

Valorada con 5 estrellas sobre 5

The royal freezer work perfectly

The royal freezer work perfectly

3 de enero de 2025
Logotipo de zit.ng

Respuesta de zit.ng

Thank you for your wonderful feedback! We’re so glad to hear that your Royal Freezer is working perfectly—it’s always our goal to provide reliable and high-quality products. If you ever need assistance or have any questions, don’t hesitate to reach out. We’re here to help! 😊

Thanks again for choosing Zit.ng

Valorada con 5 estrellas sobre 5

Fast and very reliable

Fast and very reliable
My deep freezer was brought with 24 hours and the price is very affordable

8 de enero de 2025
Opinión espontánea
Logotipo de zit.ng

Respuesta de zit.ng

Thank you Jennifer!

Valorada con 5 estrellas sobre 5

Great shopping experience

Great shopping experience. These guys are part of a very few number of technology businesses delivering fast and quality products to your doorstep. I purchased a standing AC from them. I know it still early days but all seems to be working well. I am just really impressed how fast the item was delivered.

2 de enero de 2025
Opinión espontánea
Logotipo de zit.ng

Respuesta de zit.ng

Dear Ken,

Thank you so much for your kind words and for sharing your positive experience with us! We're thrilled to hear that you were impressed with the speed of delivery and the quality of our service.

We’re delighted that your standing AC is working well so far, and we’re confident it will continue to meet your expectations. If you ever have any questions or need assistance, please don’t hesitate to reach out.

Thank you again for choosing us, and we look forward to serving you in the future!

Warm regards,
zit.ng

Valorada con 1 estrellas sobre 5

Nothing was delivered to me...

Nothing was delivered to me.... I have waited for over 7 days Nothing at all and no message to thus effect.

As a response to your reply, again I was not made away of any unavailability of the product neither did I have any exchange with another as regards my preference, I have a mail stating my order was approved and getting ready to be shipped, I so have WhatsApp chats that weren't really closed out on noone responded further to me. This is my first time and It wasn't an overall good experience.
Thank you

This is be mu last response to this, becaee it rather evident that you guys are not being honest and that rather disappointing... First I NEVER had any correspondence with anyone on my preference and I dear you to provide evidence to that, as I am still seeing the message I sent to the WhatsApp no +234 912 687 0252 sent on the 14th and responded on the 16th with ".....thank you for your patience" you are adding a link that the status was updated... come on any reasonable person will know this was just done recently, I don't have email correspondence or that from text messages... the only message I have is that my order is about to be shipped till this day. Let's not do this, that'd rather unprofessional, I am passed with the whole thing because what I ordered was urgently needed by the family that wanted it at that time and after waiting for days only to be told to review a product I that wasn't delivered??? How do you tell me review something you just claimed you told me was unavailable??? Make it make sense na. Please let's do better

14 de diciembre de 2024
Logotipo de zit.ng

Respuesta de zit.ng

Dear Paul,
We regret to hear about your experience.

We had informed you about the unavailability of the product at the time and provided alternative options. However, you indicated a preference for Nexus and mentioned that you would get back to us.

I can also confirm that your order was duly updated on failure to deliver. Here is a proof of that - https://bit.ly/4gCKANl

We sincerely apologise for not following up with additional messages, as we were awaiting your response.

--------
On further investigation I can confirm that we fell short in communication here. We have made definite changes to ensure that this is not the case again.

Thank you for your understanding.

Valorada con 4 estrellas sobre 5

Shopping was easy

Shopping was easy, cost of delivery was added separately as you shopped so you could see, delivery was prompt too.

10 de diciembre de 2024
Logotipo de zit.ng

Respuesta de zit.ng

Thank you Hassan!

Valorada con 5 estrellas sobre 5

Awesome Service

Even tho we had slight issue with the electronic we bought , the Zit team went all out to get us a replacement immediately we complained. Thank you so much for making it up to us and upholding your promise. Great service through and through.

7 de diciembre de 2024
Opinión espontánea
Logotipo de zit.ng

Respuesta de zit.ng

Thank you Adeyemi!

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