Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered my size - style didn’t fit at all, so returned it unworn and had half of rental cost (approx £13) deducted for postage / handling. Not sure why this is any different from any other online orde... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic experience renting my first Finisterre wetsuit. I tried last summer but was too slow on to nab the stock. I had a panic about 12 degree water temp & I'm so pleased I got a last minute 4mm su... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Stress free wedding outfit! And a fraction of the price which I loved. I’m going to so many weddings at the moment I just didn’t want to buy yet another dress but then also overlap in guests meant I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My rental arrived in excellent time, well before my actual rental date and in perfect condition. The return process was super easy and best of all I got to feel like I was wearing a new gorgeous dress... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de alquiler de trajes de noche
  2. Tienda de trajes de baño

Escrito por la empresa

Reimagining ownership. Zoa partners with leading brands so that shoppers can rent directly from their sites. Rent from brands such as Nobody's Child, Oh Polly and Finisterre. Try before you buy for ££s off the purchase price too.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

432 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 63% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(432)

99 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Such an amazing system

Such an amazing system. Delivery was speedy and the item was immaculate. A perfect option for when we want a dress for a specific occasion. Instructions are very well and well packaged. Will be ordering again!! Thank you❤️

29 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The dress arrived early and was told…

The dress arrived early and was told you just have a few extra days to see if dress fitted!! So had enough time to sort out an option 2 incase I needed it but I didnt the dress was incredible everyone at the wedding complemented me on it and just made me feel confident and had a lovely day the return was easy and when I email about a query i has a same day response! Chuffed with the service and will rent again and tell others to!

1 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful winter wedding dress

This is my first time renting a dress from Zoarental. I had so many compliments on the dress that I rented for a family wedding. I loved it. Would definitely recommend to anyone. I usually go for a petite size but the dress fit length wise perfectly and fit just like a comfortable size 10.

18 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not worth using this company

Dress was supposed to be delivered Saturday came Monday instead which really left me in the lurch. Sent email to their help desk explaining that it had come not 1 but 2 days after it was due and asked for a refund. Customer service came back to me to say “Royal Mail had issues” I replied and no reply and no refund. Will not be using their services again and I urge other potential customers to be warned they are not trust worthy.

6 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have sent numerous emails to express…

I have sent numerous emails to express my disappointment in this service.
I ordered a dress for a special event in a size 8 and you sent me a size 18.
This left me without anything to wear.
It was 48 hours prior to the event and i gave you the opportunity to rectify to your mistake.
I not only didn’t have a dress for the event but I’ve also paid for rental
The whole experience was a disaster with no means of giving me a solution.

1 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very straightforward process

The whole process form ordering to return was very straight forward.
I ordered a long sleeved swimsuit which I was able to try out before committing to buying.
This was the first time of renting clothes but would definitely recommend this.

1 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

My second time renting a wetsuit from Finisterre through Zoa and both times have been faultless. Both times the wetsuit has generously arrived a day early and returns are straight forward. A great service and product.

27 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic

Fantastic experience renting from Oh Polly. I rented the dress for my 21st birthday. As it was very expensive and extravagant I didn’t want to purchase it outright as I wouldn’t wear it again. Dress was delivered early. Returns label comes with the item ready to attach. Easy drop off. Definitely would use this service again.

20 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The dress was amazing

The dress was amazing, in perfect condition.
I definitely recommend this service and you have the option buy the dress for cheaper price

23 de septiembre de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más